RoadVitals

2004 GMC Envoy Xuv Visibility Problems

Owner-reported complaints naming the visibility system, filed with NHTSA

Data refreshed

Visibility reportsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
13
Latest Jun 21, 2011
Share of all reportsThis category as a share of every owner report on file for this model year. One report can name more than one component, so the categories overlap.
9%
of 150 total
Crash or fire reportedReports in this category whose submitter recorded that a crash or a fire occurred. The reporter's own answer on the NHTSA form, not a verified finding.
0
Injuries or deaths reportedTotals the submitters entered on their own reports in this category. Not verified by NHTSA and not a casualty statistic.
0

What this page shows

Reports naming windshields, glass, wipers, defrosters and mirrors. Every record below is an owner-reported complaint about the 2004 GMC Envoy Xuv submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 13 reports on file name it.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Owner reports naming visibility

Shown in the owner’s own words, exactly as filed

ElectricalVisibility
Filed Jun 21, 2011

I HAVE GMC ENVOY XUV SLT 2004 MODEL AND LAST YEAR BATTERY LIGHT CAME ON AND I CHANGED THE BATTERY AND STILL RED BATTERY LIGHT CONTINUED AND I TOOK IT TO DEALERSHIP AND CHARGED ME 100 DOLLARS TO CHECK AND WAS TOLD THAT NOTHING IS WRONG AND RED LIGHT PERSISTED AND WAS TOLD THAT CLUSTER BOARD NEEDS CHANGE BUT AFTER FEW WEEKS RED LIGHT WAS GONE AND THAN FEW WEEKS LATER GLASS BETWEEN PASSENGER CABIN AND TRUNK WENT DOWN AND WOULD NOT WORK AND TOOK IT TO MECHANIC AND WAS TOLD THAT CABLES ARE BAD AND THAN FEW WEEKS LATER THE SPEEDOMETER STARTED ACTING UP AND WOULD SHOW 30 MILES WHEN CARE IS IDLE AND WOULD RACE TO 110 MILES AND THAN WOULD START SHOWING NORMAL AND TOOK IT TO MECHANIC AND WAS TOLD THAT IT WILL COST 500 DOLLARS AND TWO DAYS AGO THE TAIL WINDOW GLASS DROPPED. AND READING ON LINE MULTIPLE GM CAR OWNERS AND CHERY CAR SUV OWNERS HAVE REPORTED SIMILAR PROBLEMS.I THINK THIS IS A POOR WORK MAN SHIP ON PART OF GM AND SHOULD BE RECALLED OR BE FIXED BY GM AT NO COST TO OWNER. I HAVE LOST FAITH IN GM CAR AND PROBABLY WILL NOT CONSIDER . *TR

NHTSA ID
10408428
Incident
Dec 12, 2009
Mileage
26,050 mi
ElectricalFuel systemVisibility
Filed Jan 4, 2011

I HAD A 2004 GMC ENVOY XUV AND HAD SEVERAL THINGS GOING WRONG. THE SPEEDOMETER WAS RADICAL, SOME DAYS IT WOULD WORK AND OTHER DAYS NOT. THE BACK WINDOW OF THE VEHICLE WOULD BE DOWN FOR NO REASON AT ALL WHEN I WAS NOT EVEN IN OR NEAR THE CAR. THE ENGINE LIGHT WOULD COME ON AND GO OFF. LIKE A FOOL I JUST PURCHASED A USED 2004 GMC ENVOY XUV, ONLY OWNED IT 2 DAYS AND SMELLED GAS. LOOKED UNDER THE VEHICLE AND THE ENTIRE REAR OF THE UNDERSIDE OF IT WAS COVERED IN GASOLINE. THERE WAS A SMALL PUDDLE ON THE GARAGE FLOOR. TOOK THE VEHICLE BACK TO THE DEALER AND THEY TOOK OUT THE GAS TANK AND THERE IS A LEAK IN THE FILLER NECK. STILL WAITING TO GET THE CAR BACK, CAN'T FIND PARTS. THIS WILL BE MY LAST ENVOY. *TR

NHTSA ID
10374050
Incident
Dec 28, 2010
Mileage
47,800 mi
EngineFuel systemVisibility
Filed Sep 19, 2010

I PURCHASED A 2004 GMC ENVOY XUV AND HAVE SEVERAL SIGNIFICANT PROBLEMS WITH THIS VEHICLE. AFTER RESEARCHING IT SEEM OTHERS HAVE HAD THE SAME TROUBLES. SINCE WE OWNED THE VEHICLE, THE REAR WINDOW IS FOUND DOWN AND NOONE WAS EVEN IN/NEAR THE VEHICLE. IT CONTINUES TO WORK BUT STILL WILL GO DOWN BY ITSELF. A YEAR AGO I HAD TO REPLACE THE FUEL TANK, THIS WAS RIGHT AFTER WE TOOK IT IN FOR INSPECTION ON A RECALL OF SMELLING GAS FUMES WHILE DRIVING AND POSSIBLE CORROSION IN FUEL LINES. OF COURSE THE FUEL LINES WERE NOT CORRODED SO WE WERE TOLD. I FOOTED THE BILL $800+ TO GET A NEW FUEL TANK ,AS NECK ON TANK WAS CRACKED AND WAS TOLD THAT THIS IS WHY WE SMELLED GAS. LUCKILY, I WENT TO MY GARAGE AND SAVED SEVERAL HUNDRED DOLLARS FROM THE DEALERS COST TO REPAIR. LAST WEEKEND 9/10/10 MY FAMILY WAS DRIVING TO TOWN AND THE MIDDLE WINDOW UNEXPECTEDLY DROPPED AND NOW DOES NOT WORK. I RESEARCHED AN IT SEEMS TO BE A REGULATOR ISSUE AND WILL COST AROUND $500, WOW! OVER THE LAST TWO WEEKS THERE IS A RATTLE WHEN WE TURN ON OUR AC. AGAIN AFTER WE WERE IN FOR SERVICE AS WE HAD THE AC CHARGED AT THE START OF SUMMER. I CAN SEE WHERE I HAVE THE SAME TROUBLES AS A LOT OF OTHERS AND FEEL, THE SAME AS THEY DO, LEFT HOLDING THE BAG BY GMC AND NO WAY OUT BUT, TO LOOK FOR A NEW/USED VEHICLE AND GET RID OF THIS VEHICLE. *TR

NHTSA ID
10356347
Incident
Sep 10, 2010
Mileage
45,700 mi
Visibility
Filed Sep 17, 2010

END GATE WINDOW REGULATOR FAILURE. NO REPLACEMENT PART AVAILABLE. *TR

NHTSA ID
10356145
Incident
Aug 20, 2010
Mileage
100,000 mi
Driver assistanceElectricalFuel system+3 more
Filed Jul 17, 2010

MY SPEEDOMETER HAS STOPPED WORKING. THE GAS GAUGE SAYS EMPTY WHEN I HAVE JUST FUELED THE CAR TO FULL. THE CAR WILL SURGE FORWARD WHEN I AM BACKING OUT OF THE DRIVE WAY AND PUTTING CAR IN DRIVE. I HAVE TO IMMEDIATELY PRESS ON THE BRAKE AND RETURN THE CAR TO NEUTRAL POSITION TO STOP FROM RUNNING INTO PARKED CARS OR THE CURB. TONIGHT WE WERE LEAVING THE PARK AND BOTH HEADLIGHTS ( LOW BEAM) ARE NOT WORKING. ALL OTHER LIGHTS AND FLASHERS ON THE CAR WORK. THE INTERIOR LIGHT ON THE LEFT HALF OF THE A/C CONTROLLER DOES NOT WORK.THE MOTOR IN THE REAR WINDOW WENT OUT. THE DEALERSHIP CHARGED ME $ 1000 TO REPLACE THE MOTOR AND THEN THEY ADVISED ME THAT THE MIDDLE WINDOW MOTOR WAS BAD AND THAT WOULD BE AN ADDITIONAL $600 TO REPAIR. I ONLY COULD AFFORD THE BACK WINDOW MOTOR. THIS CAR IS MY ONLY MODE OF TRANSPORTATION AND I CANNOT BELIEVE THAT GM HAS NPT PLACED A RECALL ON ALL OF THESE ISSUES. *TR

NHTSA ID
10343704
Incident
Jul 16, 2010
Mileage
90,000 mi
Body & structureElectricalInterior & seats+2 more
Filed Jul 12, 2010

WE HAVE A 2004, GMC ENVOY XUV, WHICH WE PURCHASE BRAND NEW IN 2004. SINCE LAST YEAR WINTER, I NOTICED THAT MY SPEEDOMETER WOULD GET STUCK AND RUN ERRATICALLY, WHICH I THOUGHT AT THE TIME WAS DUE TO THE COLD. OCCASIONALLY TOO, WE'D COME TO THE GARAGE TO FIND THE REAR WINDOW OPEN AND THE TAILGATE UNABLE TO OPEN. DURING THOSE TIMES, WE WERE ABLE TO BRING THE WINDOW BACK UP WITH THE BUTTON INSIDE THE VEHICLE, AS WELL AS UNLOCK THE TAILGATE BY LOCKING AND UNLOCKING THE DOORS WITH THE REMOTE. ALSO, THE TRUCK WOULD STALL DURING DRIVING, ESPECIALLY AT TURNS, BUT WOULD START AGAIN. JUST LAST WEEK, MY WIFE WAS JUST ABOUT TO LEAVE HOME LAST WEEK, WHEN SHE NOTICED THE REAR TAILGATE WINDOW HAD GONE DOWN BY ITSELF AS USUAL; FOLLOWING WHICH ALL ELECTRONIC EFFORTS TO BRING IT UP FAILED, AND THE TAILGATE OR ROOF WOULDN'T OPEN AS WELL. THEN, WE HEARD SOME HUMMING INSIDE THE TAILGATE. MY WIFE LEFT HOME ONLY TO HAVE THE TRUCK'S BATTERY FAIL AT THE LOCAL MALL. SINCE THEN, THE INSTRUMENT CLUSTER HAS ALSO CONTINUOUSLY GONE HAYWIRE, WITH THE SPEEDOMETER READING ERRATICALLY AS WELL AS THE OIL PRESSURE GAUGE. THE DEALERSHIP SAYS THERE ARE NO RECALLS REGARDING ANY OF THESE MANUFACTURING DEFECTS, AND MY RESEARCH INDICATES THESE ARE PROBLEMS MOST GMC ENVOY XUV OWNERS ARE EXPERIENCING, WITHOUT RECOURSE OF HAVING IT FIXED BY GM AT NO CHARGE. NOW, WE KNOW WHY THEY HAVE LOST THE MARKET SHARE TO JAPAN VEHICLES, BECAUSE OUR NEXT VEHICLE WILL NEVER BE A GM, UNLESS ALL THESE PROBLEMS ARE RECALLED AND FIXED. WE'LL ALSO ENSURE TO MOUNT A LACK-OF-CONFIDENCE CAMPAIGN AGAINST GM VEHICLES WITH EVERYONE WE KNOW, IF NOTHING IS DONE ABOUT ASAP BY GM. *TR

NHTSA ID
10342609
Incident
Jul 3, 2010
Mileage
72,000 mi
Visibility
Filed Oct 16, 2008

ABOUT A YEAR AGO, MY BACK WINDOW WOULD SOMETIMES JUST GO DOWN. AFTER ABOUT A MONTH THE WINDOW MOTOR STARTED RUNNING AND RUNNING TRYING TO PUT THE WINDOW UP, ALTHOUGH IT WOULDN'T GO UP. TOOK IT TO THE DEALER AND 700 MILES OVER THE WARRANTY...WOULDN'T COVER IT, SO $400 TO REPAIR THE REGULATOR. NOW, THE MID WINDOW IS DOWN AND WON'T WORK. THE QUOTE FOR THIS IS $500. AFTER READING OTHER COMPLAINTS ON THIS SAME ISSUE - GM SHOULD SUPPLY THE REGULATOR AT NO COST. SOME PEOPLES WINDOWS HAVE ACTUALLY EXPLODED....NOW THAT SOUNDS DANGEROUS. *TR

NHTSA ID
10245686
Incident
Sep 5, 2007
Mileage
35,700 mi
ElectricalVisibility
Filed Feb 22, 2008

GMC DEALER SERVICE TECH FOUND THE WIRE TO REAR DEFROSTER CORRODED AND BROKEN. REPAIRED WIRING. *TR

NHTSA ID
10218899
Incident
Feb 21, 2008
Mileage
53,500 mi
Visibility
Filed Nov 30, 2006

I HAVE A 2004 GMC ENVOY. IT HAS TWO BUCKET SEATS AND A SECOND ROW BENCH SEAT AND A TRUNK THAT IS SEPARATED BY A PANEL WITH A GLASS INSIDE THE PANEL. I GUESS I HAVE ROLLED THIS WINDOW DOWN 5 TIMES SINCE I HAVE OWNED IT AND NOW THE GLASS WILL NOT ROLL UP OR DOWN. I TOOK IT TO A SHOP AND THEY SAID THE PART (REGULATOR) IS ON BACK ORDER FROM GM. THIS MEANS ONLY ONE THING THAT THEY HAVE HAD NOTHING BUT PROBLEMS WITH IT. I CALLED THE DEALER I PURCHASED THE VEHICLE AND OF COURSE THEY HONOR NOTHING AND IN FACT HAD SOLD OUT AND DID NOT KNOW WHERE MY PAPERS WERE AT ON THE VEHICLE. THIS WAS THE REASON IT TOOK ME 34 YEARS TO PURCHASE ANOTHER GM VEHICLE. I GOT BURNED AS A GREEN KID OUT OF COLLEGE WITH MY FIRST JOB AND PURCHASED A GM AND GOT SCREWED BY THE SALES PERSON IN THE CHECKERED COAT. GO FIGURE. ON TOP OF ALL THIS, THE RADIO FACE HAS TURNED FROM BLACK TO YELLOW AS THE PAINT OF ALL THINGS HAS STARTED COMING OFF OF THE RADIO. WHY WAS THE PLASTIC NOT MOLDED BLACK PLASTIC INSTEAD OF YELLOW PLASTIC AND PAINTED. DEALER SAID IT WAS NOT UNDER WARRANTY AS IT WAS PAST THE MILES. WELL THAT STINKS AS I HAD THE TRUCK LESS THAN A YEAR AT THAT POINT. I TRAVEL A LOT IN MY JOB AND PUT A LOT OF MILES ON THE VEHICLE, BUT THAT SHOULD NOT HAVE ANYTHING TO DO WITH THE RADIO OR WINDOW REGULATOR. WHAT CAN I DO? *JB

NHTSA ID
10174766
Incident
Dec 7, 2005
Mileage
40,000 mi
Visibility
Filed Apr 8, 2006

CLOSED REAR DOOR ON BACK OF 2004 GMC ENVOY XUV AND THEN STARTED TO DRIVE THE CAR. PUT ON THE REAR DEFROSTER AND THE REAR WINDSHIELD WIPER AND THE REAR WINDOW SHATTERED WITHIN 30 SECS. *NM

NHTSA ID
10154872
Incident
Apr 8, 2006
Mileage
21,890 mi
Visibility
Filed Oct 14, 2004

WHILE THE VEHICLE WAS PARKED, THE REAR PASSENGER GLASS EXPLODED. THE TEMPERATURE WAS NOT HOT OUTSIDE, 68 DEGREES. THERE WAS NO ONE IN THE VEHICLE AT THE TIME. THE CONSUMERS WIFE HEARD A SOUND LIKE A WATER BALLOON HAD JUST BEEN POPPED. THE CONSUMER STATED NOTHING HIT THE VEHICLE. THE VEHICLE WAS PARKED IN THE CONSUMERS DRIVE WAY. *JB

NHTSA ID
10096904
Incident
Oct 13, 2004
Mileage
3,600 mi
Visibility
Filed Apr 21, 2004

ON 3 SEPARATE OCCASIONS SUN ROOF STUCK IN AN OPEN POSITION. DEALERSHIP REPLACED THE SUN ROOF MOTOR. THIS PROVIDED A TEMPORARY SOLUTION. ALSO, AT 6,000 MILES, SEVERE AND UNCONTROLLABLE VIBRATION OCCURRED IN THE ENTIRE BODY OF THE VEHICLE WHEN THE REAR WINDOWS WERE OPENED. VIBRATION OCCURRED WHEN THE VEHICLE'S SPEED EXCEEDED 55 MPH. DEALERSHIP REPRESENTATIVE INDICATED AFTER TEST DRIVING THE VEHICLE THAT THE VIBRATION WAS NORMAL, AND ONLY ONE REAR WINDOW SHOULD BE OPENED AT A TIME. CONSUMER FELT THE VIBRATION WAS CAUSED BY A DESIGN FLAW IN THE REAR WINDOWS.*AK

NHTSA ID
10068551
Incident
Feb 11, 2004
Mileage
6,000 mi
Visibility
Filed Jan 4, 2004

WHILE TRAVELING ON INTERSTATE 90 AT 75 MILES PER HOUR, THE REAR TAILGATE GLASS IMPLODE INTO THE PASSENGER COMPARTMENT FOR NO APPARENT REASON. NOTHING HAD COME IN CONTACT WITH THE REAR GLASS, NOR WHERE THERE ANY OTHER VEHICLES IN THE AREA AT THE TIME TO HAVE CAUSED THIS THE GLASS WAS SPRAYED ALL AROUND IN THE PACK COMPARTMENT OF THE VEHICLE. *LA

NHTSA ID
10052336
Incident
Dec 27, 2003
Mileage
3,000 mi

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Other components reported on this vehicle

Categories with enough reports to have a page of their own

Elsewhere on this vehicle

Data sources

Data on this page last refreshed .