RoadVitals

2002 GMC GMC Truck

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
9
Latest Jul 21, 2013
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
0
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
1

Overview

Our database contains 9 NHTSA owner-reported complaints for the 2002 GMC GMC Truck, most frequently naming the brakes, electrical and driver assistance categories. 9 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Brakes430.8%
  • Electrical215.4%
  • Driver assistance17.7%
  • Engine17.7%
  • Interior & seats17.7%
  • Powertrain (other)17.7%
  • Airbags17.7%
  • Seat belts17.7%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

No recalls in our database for this model year

That does not guarantee a specific vehicle is unaffected — recalls are issued against VINs, and new campaigns are announced regularly. Check a VIN on NHTSA.gov.

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Brakes
Filed Jul 21, 2013

WHEN I APPLIED MY BRAKES WHEN COMING UP TO A TRAFFIC LIGHT , I HAD TOTAL BRAKE FAILURE ALL BRAKE LINES ARE RUSTED AND NEED TO BE REPLACED. *TR

NHTSA ID
10525971
Incident
Jul 19, 2013
Mileage
95,000 mi
AirbagsBrakesElectrical+2 more
Filed Dec 8, 2011
Crash reported

2002 GMC 4X4 CAB LONG WIDE BED PICK UP. CONSUMER STATES THE AIR BAGS DID NOT DEPLOY. CONSUMER ALSO STATES BRAKES DID NOT SEEM TO WORK CORRECTLY AT TIMES AND REAR DRIVE SHAFT HAD SEVERE VIBRATION *TGW THE CONSUMER STATED THE ENGINE HAD A BAD KNOCK, UPON START-UP AND THE DASH PANEL LIGHTS WERE INOPERATIVE. *JB

NHTSA ID
10439514
Incident
Dec 1, 2011
Body & structure
Filed Jul 28, 2005

SUPPORT CABLE ON TAILGATE OF 2002 GMC SONOMA SNAPPED IN TWO. RUST AND CORROSION WERE EVIDENT AT THE BREAK POINT. I NOTICED ON THE CHEVY SILVERADO'S AND GMC SIERRA'S THERE WAS A RECALL ON THE CABLES FOR THE SAME PROBLEM. I HAVE A FEELING THAT THE CABLES ON THE SONOMA HAVE THE SAME DEFECT. THE DEALER TOLD ME THAT SINCE THERE IS NO RECALL ON THE CABLES THEN THERE IS NO PROBLEM. I DISAGREE. *JB

NHTSA ID
10130505
Incident
Jul 27, 2005
Mileage
37,000 mi
Interior & seats
Filed Jul 26, 2005

2002 GMC S-15 SONOMA.....LEFT SIDE TAILGATE CABLE BROKE

NHTSA ID
10130029
Incident
Apr 9, 2005
Mileage
36,230 mi
Brakes
Filed Jul 25, 2005

SPONGY BRAKES, WHEN APPLIED THE BRAKE PEDAL GOES BELOW THE ACCELERATER. THIS PROBLEM WAS REPORTED TO TWO DEALERSHIPS AND BOTH SAID THE BRAKES MET FACTORY SPECS.THIS PROBLEM HAS NEARLY GOT ME IN A WRECK,DUE TO HITTING THE GAS PEDAL

NHTSA ID
10130020
Incident
May 15, 2002
Brakes
Filed Jun 14, 2005

WHEN APPLYING BRAKES,THE BRAKE PEDAL GOES BELOW THE GAS PEDAL. I'VE TAKEN THE VEHICLE TO THE GMC DEALERSHIP SEVERAL TIMES AND WAS TOLD THAT BRAKES MEET FACTORY SPECS.I'VE CALLED GMC AND WAS TOLD TO TAKE VEHICLE TO ANOTHER DEALERSHIP, WHICH I DID AND GOT SAME ANSWER THAT BRAKES MEET FACTORY SPECS. CONTACTED GMC AGAIN AND WAS OFFERED FREE OIL CHANGES FOR THREE YEARS.I REQUESTED THAT A GMC REPRESENTATIVE DRIVE THIS VEHICLE OR TO GIVE ME SOMETHING IN WRITING THAT THIS VEHICLE IS SAFE,TO NO AVAIL. MY VEHICLE IS A 2002 GMC SIERRA PICKUP WITH 12,000 MILES ON IT.MY WIFE AND I ARE AFRAID TO DRIVE THIS VEHICLE DUE TO A VERY CLOSE HIGHWAY ACCIDENT WHICH REQUIRED IMMEDIATE BRAKING.WHEN I APPLIED THE BRAKES MY FOOT HIT THE ACCELERATOR PEDAL DUE TO THE BRAKE GOING BELOW THE GAS PEDAL.

NHTSA ID
10125203
Incident
Oct 6, 2004
Mileage
60 mi
Driver assistance
Filed May 21, 2004

CONSUMER COMPLAINED ABOUT AN INTERMITTENT ACCELERATION PROBLEM. VEHICLE WAS EQUIPPED WITH A MANUAL TRANSMISSION AND RAN ON DIESEL FUEL. VEHICLE WAS TAKEN TO DEALER SIX TIMES. HOWEVER, DEALER COULD NOT DUPLICATE THE PROBLEM. DEALER REFUSED TO GIVE CONSUMER A COPY OF THE WORK ORDER. *AK

NHTSA ID
10067277
Mileage
1,600 mi
Electrical
Filed Jan 15, 2004

WE HAVE A 2002 GMC SIERRA 1500 TRUCK. IT HAS A LITTLE OVER 37000 MILES ON IT. APPARENTLY THE TRUCK STALLED AND WE HAD TO TOW IT TO OUR MECHANIC WHO FOUND THE DISTRIBUTOR CAP DEFECTIVE. THE 36000 MILE WARRANTY HAD EXPIRED SO IT COSTS US OVER 250.00 TO HAVE IT REPAIRED (PARTS/LABOR/TOWING). WE AND OUR MECHANIC BELIEVE THIS SHOULD NOT HAVE OCCURRED ON A VEHICLE SO NEW WITH SUCH FEW MILES ON IT. PLEASE LOOK INTO FINDING OUT IF THIS HAS BEEN A PROBLEM WITH OTHER GMC TRUCKS. THANK YOU. *CB

NHTSA ID
10054217
Incident
Jan 14, 2004

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

SB-10-08-50-003B

SEATS:FRONT ASSEMBLY:HEAD RESTRAINT

GENERAL MOTORS: INFORMATION PROVIDED BY BULLETIN FOR ALL 2012 AND PRIOR GENERAL MOTOR TRUCKS AND PASSENGER VEHICLES REGARDING THE ADJUSTABLE COMFORT AND CUSTOM UPHOLSTERY OF THE DRIVER AND THE PASSENGER HEAD RESTRAINT. *PE

SB-06-02-32-013B

STEERING:HYDRAULIC POWER ASSIST:PUMP

SAAB/HUMMER/GM: DIAGNOSTIC TIPS/RECOMMENDATIONS WHEN POWER STEERING PUMP REPLACEMENT IS NECESSARY. ANALYSIS OF RETURNED POWER STEERING (PS) PUMPS THAT HAD BEEN REPLACED FOR NOISE, NO POWER ASSIST, NO OR LOW PRESSURE AND LEAKING CONDITIONS HAS INDICATED A HIGH NUMBER OF NO TROUBLE FOUND RESULTS. ALL 1997-2010 VEHICLES AND LIGHT TRUCKS; 2010 AND PRIOR HUMMERS H2/H3 AND SAAB 9-7X VEHICLES. *PE

010730042

POWER TRAIN:AUTOMATIC TRANSMISSION

SOME VEHICLES MAY EXHIBIT A CLUNK NOISE THAT CAN BE HEARD ON A 2-3 UPSHIFT ON 2002 AND PRIOR LIGHT DUTY TRUCKS. *TT UPDATE. 2007 AND PRIOR PASSENGER CARS AND LIGHT DUTY TRUCKS. *KB

031803

STEERING

A CLUNK NOISE COMING FROM UNDER THE HOOD THAT ALSO CAN BE FELT IN THE STEERING WHEEL. *TT *JB

121202

POWER TRAIN:AUTOMATIC TRANSMISSION:COOLING UNIT AND LINES

NEW TRANSMISSION OIL COOLING SYSTEM FLUSHING TOOL. 1998 AND 2003 CHEVROLET AND GMC MEDIUM DUTY TRUCKS EQUIPPED WITH 4L80E AUTOMATIC TRANSMISSIONS. *TT

170602

POWER TRAIN:AXLE ASSEMBLY

BRIEF INFORMATION PERTAINING TO THE REMOVAL OF THE REAR AXLE DRAIN PLUG ON 2002 MODEL YEAR FULL-SIZE PICK-UP AND FULL-SIZE UTILITIES. *TT

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

GMC GMC Truck by model year
YearComplaintsRecallsInvestigationsIssue Index
2003180026.5
2002Viewing900
2001200
2000130033.4
1999130028.4
1998100034.6
1997800
1996700
1994900
1991200
1990100
1989100
1987200
1986200
1983100
1975000
1974300

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.