RoadVitals

2004 GMC Savana 1500

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
5
Latest May 18, 2011
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
1
Latest May 19, 2006
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0

Overview

Our database contains 5 NHTSA owner-reported complaints for the 2004 GMC Savana 1500, most frequently naming the tires & wheels, body & structure and brakes categories. 1 safety recall has been issued covering this model year; and 92 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Tires & wheels240.0%
  • Body & structure120.0%
  • Brakes120.0%
  • Steering120.0%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

1 campaign cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov

FUEL SYSTEM, GASOLINE

May 19, 2006
88,303 units potentially affected
The defect: CERTAIN REPLACEMENT FUEL FILTERS, FRAM BRAND NAME P/N G3727, WITH DATE CODES X52911 THROUGH X60801 SEQUENTIALLY OR X600141 AND A MEXICO COUNTRY OR ORIGIN MARKING ON THE FUEL FILTER HOUSING MANUFACTURED FROM OCTOBER 18, 2005, THROUGH MARCH 21, 2006, SOLD FOR USE ON THE VEHICLES LISTED ABOVE AND ON CERTAIN SCHOOL BUSES. (TO SEE THE SCHOOL BUS ENGINE SIZES, CLICK ON "DOCUMENT SEARCH" AND THEN "BUS APPLICATIONS"). THE CONNECTOR ON THE FUEL FILTER WAS NOT MANUFACTURED TO HONEYWELL'S SPECIFICATION. AS A RESULT, THE O-RING MAY NOT SEAT CORRECTLY ON THE FUEL LINE.
The risk: THIS CONDITION MAY CAUSE AN INADEQUATE SEAL AT THE CONNECTION, POTENTIALLY LEADING TO A FUEL LEAK. IN THE PRESENCE OF AN IGNITION SOURCE, A FIRE COULD OCCUR.
The remedy: HONEYWELL WILL NOTIFY OWNERS AND REPLACE THE FUEL FILTERS FREE OF CHARGE. THE RECALL BEGAN ON OCTOBER 18, 2006. OWNERS MAY CONTACT FRAM CUSTOMER SERVICE AT 1-800-890-2075 (OPTION 1).
HONEYWELL INTERNATIONAL, INC.View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Tires & wheels
Filed May 18, 2011

TL*THE CONTACT OWNS A 2004 GMC SAVANNA EQUIPPED WITH DEFINITY DAKOTA A/T TIRES, SIZE 235/75R16. THE CONTACT WAS DRIVING APPROXIMATELY 65 MPH, WHEN THE VEHICLE MADE A THUMPING NOISE. THE CONTACT PULLED OVER AND NOTICED ALL OF THE TREAD ON THE RIGHT REAR TIRE WAS MISSING. A SPARE TIRE WAS INSTALLED ON THE VEHICLE. THE FOLLOWING DAY, THE CONTACT STATED THAT THE FRONT PASSENGER SIDE TIRE HAD A 9/10 INCH BLISTER ON IT. THE CONTACT INSTALLED FOUR NEW TIRES. THE FAILURE MILEAGE WAS 62,000 AND CURRENT MILEAGE WAS 63,400.

NHTSA ID
10401507
Incident
Apr 28, 2011
Mileage
62,000 mi
Tires & wheels
Filed Aug 2, 2010

TL* THE CONTACT OWNS A 2004 GMC SAVANNA 1500 WITH FALKEN ZINEN STZ01 TIRES, LINE SIZE P265/50/R20. WHILE DRIVING AT 50 MPH, THE VEHICLE BEGAN TO VIBRATE EXCESSIVELY. ONE OF THE TIRES EXPERIENCED BELT SEPARATION AND THE REAR BELT FRACTURED. THE TIRE WAS REPLACED HOWEVER; WITHIN 200 MILES ALL THREE REMAINING TIRES EXPERIENCED THE EXACT SAME FAILURE. THE REMAINING THREE TIRES WERE REPLACED. THE CONTACT STATED THAT THE FRONT REPLACEMENT TIRES BEGAN TO EXHIBIT BELT SEPARATION. THE TIRES WERE NOT YET REPLACED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 17,000 AND THE CURRENT MILEAGE 42,000.

NHTSA ID
10346849
Incident
Dec 30, 2006
Mileage
17,000 mi
Body & structure
Filed Apr 7, 2009

THE CARGO DOORS ARE VERY DIFFICULT TO OPEN. THE DOOR HINGES HAVE RUSTED INTERNAL, SO THAT ONE OF THE HINGES SNAPPED OFF (LOWER HINGE, PASSENGER SIDE CARGO DOOR). GM HAS TSB FOR THIS BUT WILL NOT COVER IT. IT IS VERY UNSAFE IF YOU CAN NOT EXIT THE DOOR. *TR

NHTSA ID
10264408
Incident
Apr 7, 2009
Mileage
54,000 mi
Brakes
Filed Mar 28, 2007

TL*- THE CONTACT OWNS A 2004 GMC SAVANNA VAN WITH A CURRENT ODOMETER READING OF 10,200 MILES. THE CONTACT STATED THAT THE VAN TOOK A LONG TIME TO STOP WHEN THE BRAKES WERE APPLIED. THE CONTACT FOUND THAT THE BRAKES THAT CAME WITH THE VEHICLE WERE TOO SMALL, WHICH RESULTED IN EXTENDED STOPPING DISTANCE WHEN APPLIED. THE MANUFACTURER WAS CALLED ABOUT THIS PROBLEM ,AND THEY TOLD THE CONTACT TO CALL HIS LOCAL DEALER AND HAVE THEM LOOK AT THE BRAKES. THE DEALER TOLD THE CONTACT THAT THE BRAKES WERE PERFORMING CORRECTLY. THE CONTACT STATED THAT WHEN HE WAS DRIVING AT 70 MPH UNDER ANY WEATHER CONDITIONS HE OFTEN HAD TO PULL TO THE SIDE OF THE ROAD WHEN BRAKING TO AVOID HITTING OTHER VEHICLES. *AK UPDATE *4/23/07 *TR

NHTSA ID
10186342
Incident
Mar 27, 2007
Mileage
10,200 mi
Steering
Filed Aug 31, 2006

DT*: THE CONTACT STATED WHILE DRIVING AT 30 MPH, A NOISE WAS HEARD COMING FROM THE FRONT OF THE VEHICLE. UPON INSPECTION BY AN INDEPENDENT MECHANIC, IT WAS DETERMINED THAT THE INNER TIE ROD WAS FRACTURED AND HAD TO BE REPLACED. THIS WAS THE SECOND TIME THE SAME PROBLEM OCCURRED AND HAD TO BE REPLACED. THE MANUFACTURER WAS INFORMED. UPDATED 10/04/06.*JB

NHTSA ID
10167157
Incident
Oct 1, 2005
Mileage
26,000 mi

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

PIP5601C

This PI communicates the requirement to provide a pico file to receive diagnostic assistance from TAC.

03-06-01-023I

ENGINE

This service bulletin explains how to measure for oil consumption and possible reasons for loss of oil.

03-06-01-023H

ENGINE

This service bulletin explains how to measure for oil consumption and possible reasons for loss of oil.

PIT3271P

This Preliminary Information communication provides information to the technician about changing the tire and wheel size on vehicles. General Motors will only support a tire calibration for tires that have been sized, tested and designed for the vehicle in question and its applications. Technician should not use the information that is provided by the antilock braking system tire size selection.

General Communication

ELECTRICAL SYSTEM

Vehicle Wide Programming (VWP) is a new process to update software on GM Vehicles. It provides the ability via a single selection within Techline Connect to first identify which modules need updating and then proceed to updating affected modules (with some exceptions). The updating of modules is completed in parallel instead of the technician needing to update one module at a time. This allows a more streamlined approach for dealers and customers.

24-NA-141

POWER TRAIN

GM is receiving damaged (cracked or broken) transmission cores returned to the reman facilities. The damage is being caused either in the removal process by the technician, or inadequate packaging or shipping. This bulletin advises the dealers to be more careful not to damage the transmissions during removal and to package the core properly for return.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

GMC Savana 1500 by model year
YearComplaintsRecallsInvestigationsIssue Index
2017000
2016000
2015200
2014600
2013000
2012100
2011320
2010200
2009000
2008200
2007310
2006100
2005410
2004Viewing510
2003310
2002210
2001310
2000510
1999110
1998000
1997100
1996000

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.