2014 GMC Sierra 1500 Visibility Problems

The contact owns a 2014 GMC Sierra 1500. While the contact's husband was driving at an undisclosed speed, the contact became aware that there was smoke coming from the rear window and the window shattered. The contact stated that the defroster was operating during the failure. The contact stated that the shattered glass had fallen on the contact's minor son, who was seated in the rear seat. The son had not sustained any injuries. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The dealer was made aware of the failure. The contact was informed that the repair was previously performed and covered under the warranty. The contact was informed that the current repair was not covered under warranty. The contact was advised to contact the NHTSA Hotline to report the failure. The manufacturer was not made aware of the failure. The failure mileage was approximately 156,800.

NHTSA ID

11705584

Incident

Nov 27, 2025

Mileage

156,800 mi

The contact owns a 2014 GMC Sierra 1500. The contact stated while driving approximately 35 MPH, the air conditioning system was activated however, there was no air circulation. The contact stated that the failure of the HVAC system caused the defogger and defroster functions to be inoperable. The contact stated that due to the failure of the HVAC system to properly defrost the windows, the visibility was reduced while driving. The vehicle was taken to the local dealer to be diagnosed and the contact was informed of a leak in the condenser. The vehicle was repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 55,300. The consumer stated the defrost and defogger are not inoperable, but performance is degraded. The repairs were completed by Suttle Motor Corporation on March 28, 2022.

NHTSA ID

11458952

Incident

Mar 19, 2022

Mileage

55,300 mi

The contact owns a 2014 GMC Sierra 1500. The contact stated that while driving approximately 10 - 15 MPH with the rear defroster activated on the rear powered sliding window, there was a sizzling sound, and started smelling smoke inside the vehicle. The contact pulled over, stopped, exited the vehicle, started inspecting inside the rear of the vehicle; and saw smoke on the driver’s side rear of the vehicle, between the window and the seatback. While the contact was bent over trying to ascertain where the smoke was coming from, the driver’s side rear window exploded. The contact poured water on the window to put out the smoke. During the explosion the contact sustained a mild concussion and severe earache that lasted for two days; however, medical attention was not needed. The Fire Department and Police Department were contacted and notified of the failure. The contact was informed by the Fire Department that the cause was an electrical system fire. The vehicle was driven to the local dealer to be diagnosed however, the cause for the failure was not yet determined. The vehicle was not yet repaired. The manufacturer was contacted regarding the failure but no assistance was offered. The VIN was not available. The approximate failure mileage was 150,000.

NHTSA ID

11454422

Incident

Feb 26, 2022

Mileage

150,000 mi

WENT THROUGH CAR WASH THIS AFTERNOON, UPON LEAVING THE CAR WASH ATTEMPTED TO USE THE WIPERS TO CLEAN EXCESS WATER OFF WINDSHIELD. THE WIPERS FAILED TO WORK AT ALL, TRIED ALL SPEEDS AND STILL NOTHING. ALL OTHER FUNCTIONS ON THE LEVER WORK AS EXPECTED, SUCH AS WIPER FLUID, TURN SIGNALS, ECT. LUCKY I WAS NEAR HOME AND NOT FAR AWAY AND CAUGHT IN RAIN WHERE THE SITUATION COULD HAVE BECAME MUCH MORE SERIOUS.

NHTSA ID

11310933

Incident

Feb 23, 2020

Mileage

108,000 mi

BEGAN RUNNING ROUGH BAD LIFTERS. ALSO INTERIOR IS BEGINNING TO RUST. HHEADLIGHTS ARE TERRIBLE IT AKA NEARLY IMPOSSIBLE TO SEE.

NHTSA ID

11308826

Incident

Feb 2, 2018

TAKATA RECALL, PARKING ASSIST SENSORS QUIT WORKING. ABS LIGHTS STAY ON WITH THE ALERT "SERVICE STABILITRAK". MANUFACTURE FAULTY ELECTRICAL GROUND IS POSSIBLY THE SOURCE OF THE PROBLEM. MY TRUCK IS NOT EVEN 5 YEARS OLD YET. THERE HAVE ALREADY BEEN A LOT OF REPORTS OF THIS SAME ISSUE BY OTHER OWNERS. THIS IS A SAFETY PROBLEM THAT CAN CAUSE COLLISIONS WHEN DEPENDING ON THIS FEATURE TO WORK.

NHTSA ID

11221885

Incident

Apr 30, 2019

Mileage

74,000 mi

WHILE DRIVING IN THE RAIN THE WINDSHIELD WIPERS JUST STOP WORKING, THE HEAD LIGHT INDICATOR COMES ON AND THERE IS NO RESPONSE FROM WINDSHIELD WIPERS, THE RAIN GETS HARDER AND TURNED THE WIPERS BACK OFF THE HEADLIGHT INDICATOR GOES OFF, TRY TURNING THE WINDSHIELD WIPERS BACK ON AND NOTHING. SO WHEN ON AN INTERSTATE IN RAIN WITH SEMI TRUCKS AROUND YOU OR JUST FOLLOWING ANOTHER VEHICLE, IF IT IS RACING OR POURING OR WHATEVER THE WEATHER, YOU NEED THE WIPERS TO WORK, THIS IS A BIG PROBLEM, I HAVE SEARCHED ON LINE ISSUES OF THIS AND IT IS SOMETHING THAT HAS BEEN A COMPLAINT FROM BRAND NEW AND STILL ON GOING. RECALLS WERE ONLY POSTED FOR 2 MODELS OF VEHICLES BUT THE PROBLEM IS WITH THE PICKUPS AS WELL. THE WIPERS ARE A VERY IMPORTANT PART OF A SAFE RIDE AND IT IS IMPORTANT TO HAVE THIS ISSUE FIXED. THE PRICE WE PAY FOR VEHICLES THEY SHOULD BE SAFELY EQUIPPED FOR THIS PRICE.

NHTSA ID

11219413

Incident

Jun 11, 2019

Mileage

34,600 mi

TL* THE CONTACT OWNS A 2014 GMC SIERRA 1500. WHILE DRIVING AT UNKNOWN SPEEDS, THE AIR CONDITIONER UNIT BLEW OUT HOT AIR THROUGH THE VENTS. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER (BECKER BUICK GMC INC, 636 EAST SPRAGUE AVE, SPOKANE, WA 99202) WHERE IT WAS DIAGNOSED THAT THE AIR CONDENSER UNIT NEEDED TO BE REPLACED. THE FREON HAD LEAKED OUT OF THE COMPARTMENT. THE CONTACT WAS INFORMED THAT THE PARTS WERE ON BACKORDER. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND OPENED CASE NUMBER: [XXX]. THE FAILURE MILEAGE WAS 44,127. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TT

NHTSA ID

11111183

Incident

Jul 3, 2018

Mileage

44,127 mi

TL* THE CONTACT OWNS A 2014 GMC SIERRA 1500. WHILE DRIVING, THE AIR CONDITIONER BLEW OUT HOT AIR INSTEAD OF COLD. THE CONTACT TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE VEHICLE WAS LEAKING FREON. THE VEHICLE WAS NOT REPAIRED. A DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS UNABLE TO PROVIDE FURTHER ASSISTANCE. THE FAILURE MILEAGE WAS 39,000.*BF CONSUMER STATED THAT THERE ARE MANY COMPLAINTS ABOUT THE 2014 TO 2017 GM CONDENSER LEAKING AND GOING OUT. CONSUMER ALREADY INFORMED GM (COMPLAINT) AND THE CALIFORNIA EPA ABOUT THE PROBLEM. HAVING A FAULTY CONDENSER THAT GOES OUR MEANS LEAKING FREON INTO THE ATOMSPHERE. THE SAFETY CONCERN IS IF YOUR DRIVING AND WHEN YOU HAVE A HEAVY MOISTURE PROBLEM (RAIN) YOUR INSIDE WINDSCREEN COULD FOG UP AND RESULTING TO BAD VISIBILITY. UPDATED 8/16/18*JB

NHTSA ID

11054697

Incident

Nov 8, 2017

Mileage

39,000 mi

AC CONDENSER HAS FAILED AND GMC IS UNABLE/UNWILLING TO SUPPLY PARTS FOR REPAIRS. MY VEHICLE'S PROBLEM WAS IDENTIFIED TWO MONTHS AGO, THE DEALER NOTIFIED ME THAT THE PART IS BACKORDERED AND THERE IS NOT ETA ON THE PART. THIS IS A SAFETY ISSUE BECAUSE WITHOUT AC, THE DEFROSTER DOES NOT WORK, AND THERE IS NO/LIMITED VISIBILITY.

NHTSA ID

11004016

Incident

May 1, 2017

Mileage

48,000 mi

TL* THE CONTACT OWNS A 2014 GMC SIERRA 1500. THE CONTACT STATED THAT THE AIR CONDITIONER BLEW OUT HOT AIR INSTEAD OF COLD AIR. THE VEHICLE WAS TAKEN TO THE GMC CLASSIC DEALER (2700 INTERSTATE 35 EAST CARLTON, TEXAS 75007 PHONE 469-557-1788) WHERE IT WAS DIAGNOSED THAT THE AIR CONDITIONING CONDENSER FAILED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO A SECOND DEALER (MECHANIC GMC 3950 SOUTH CENTER EXPRESS WAY MCKINNEY, TEXAS 75007 PHONE 469-557-1788) WHERE IT WAS DIAGNOSED THAT THE AIR CONDITION HOSE FAILED. THE AIR CONDITIONING HOSE WAS REPLACED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 57,300.

NHTSA ID

10995855

Incident

Oct 1, 2016

Mileage

57,300 mi

I AM RECIEVING STABILATRAC , ABS, POWERSTEERING, ERRORS. MY WIPERS WILL ONLY WORK IF I HIT MY BRAKES. THE CRUISE CONTROL DOESN'T WORK ANYMORE.

NHTSA ID

10995233

Incident

Jun 1, 2017

Mileage

60,000 mi

TL* THE CONTACT OWNS A 2014 GMC SIERRA 1500. THE CONTACT STATED THAT WATER PENETRATED THROUGH THE SUN ROOF AND DAMAGED THE ONSTAR SYSTEM, INTERIOR HEADLINING, AND ALSO PENETRATED THE ELECTRICAL PANEL AREA. THE VEHICLE WAS TAKEN TO THE DEALER SEVERAL TIMES FOR THE FAILURE. THE DEALER REPLACED THE SUN ROOF GASKET; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 87,549.

NHTSA ID

10986131

Incident

Mar 17, 2017

Mileage

87,549 mi

TL* THE CONTACT OWNS A 2014 GMC SIERRA 1500. WHEN THE AIR CONDITIONER WAS ACTIVATED, HOT AIR EMITTED FROM THE VENTS WITHOUT WARNING. THE CONTACT MENTIONED THAT THE HEATER WORKED FINE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE ENTIRE CONDENSER NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE MANUFACTURER STATED THAT THEY WOULD MAKE A NOTE OF THE FAILURE. THE FAILURE MILEAGE WAS 55,000. THE VIN WAS NOT AVAILABLE.

NHTSA ID

10984972

Incident

Apr 15, 2017

Mileage

55,000 mi

TL* THE CONTACT OWNS A 2014 GMC SIERRA 1500. THE CONTACT STATED THAT THE AIR CONDITIONER CONDENSER LEAKED FREON AND FAILED TO BLOW COOL AIR. THE CONTACT CALLED THE MANUFACTURER AND WAS INFORMED THAT THEY WOULD EXPEDITE A CONDENSER AND SEND IT TO THE DEALER. THE DEALER INFORMED THE CONTACT THAT WHEN THE MANUFACTURER SENDS THE CONDENSER, IT WOULD GO TO THE NEXT AVAILABLE CUSTOMER IN LINE AND THE CONDENSER PART WOULD TAKE SIX WEEKS TO BECOME AVAILABLE. THE VEHICLE WAS NOT SERVICED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 55,000.

NHTSA ID

10984911

Incident

Apr 14, 2017

Mileage

55,000 mi

THERE TRULY IS NO ACCIDENT AT THIS TIME. HOWEVER ... IF THIS CONDITION ISN'T CORRECTED, THERE WILL BE ACCIDENTS. THESE MAY RESULT IN NOT ONLY LOSS OF LIFE OR PROPERTY, BUT POSSIBLE CRIMINAL PROSECUTION. THE ISSUE: THE PROJECTOR HEADLAMP DESIGN OF THE 2014 GMC SIERRA IS EXTREMELY SUBPAR FOR LIGHTING THE ROADWAY AHEAD OF YOU. INDIVIDUALS, IN ORDER TO NOT "OUTDRIVE" THEIR LIGHTS, WOULD PROBABLY HAVE TO GO BELOW POSTED MINIMUM SPEED LIMITS ON HIGHWAYS, PRESENTING YET ANOTHER ISSUE FOR THE DRIVER AS WELL AS THOSE WHO WOULD APPROACH FROM THE REAR IN NIGHTTIME DRIVING CONDITIONS. I CONTACTED GMC ... AWARE OF THE ISSUE. NO HELP AT THIS TIME. I GOT THE IMPRESSION FROM THE OPERATOR THAT "NOT ENOUGH PEOPLE HAVE FILED COMPLAINTS." I'M GUESSING THAT WHEN THE CATASTROPHIC AND TRAGIC HAPPENS, IT WILL NOT MATTER THAT NOT ENOUGH PEOPLE FILED COMPLAINTS ... OFFICIALLY. SLIGHT RESEARCH ON THE INTERNET WILL SHOW MANY INDIVIDUALS COMPLAINING ABOUT THE ISSUE. BUT GMC'S ADMISSION THAT THEY ARE "AWARE" BUT ARE TAKING NO ACTION AT THIS POINT IS VERY DISTURBING. I WOULD HAVE THOUGHT THAT DESIGN ISSUES WOULD HAVE HAD TO BE CLEARED BY AN OVERSIGHT AGENCY OF SOME SORT? I JUST DISCOVERED THE EXTREMELY SCARY FEELING OF "DRIVING IN THE DARK" ... BASICALLY ... AFTER HAVING MY TRUCK SINCE THANKSGIVING. BUT I DRIVE MOSTLY IN THE DAYLIGHT, AND HAVE BEEN ON INTERSTATE 20 IN ONE OF THE BUSIEST SECTIONS WITH TRAFFIC AT NIGHT ... NOT REALIZING HOW MUCH OTHERS' LIGHTS WERE HELPING. WHEN DRIVING ALONE ON A RURAL ROAD, HOWEVER, IT IS TANTAMOUNT TO DRIVING WITH A FLASHLIGHT WHEN IT COMES TO SAFETY. I AM WANTING TO TRUST THAT THE AGENCY TASKED WITH SAFETY WILL PLEASE LOOK INTO THIS ISSUE? BEFORE SOMEONE OR MULTIPLES LOSE THEIR LIVES AND LAWSUITS ENSUE?

NHTSA ID

10892745

Incident

Jul 25, 2016

Mileage

43,500 mi

NOT BRIGHT ENOUGH. IT IS NOT SAFE TO DRIVE DARK COUNTRYSIDE ROADS. NO SIDE VISIBILITY AT ALL. I ALMOST HIT A COW.

NHTSA ID

10873350

Incident

May 10, 2016

Mileage

20,560 mi

THE HEADLIGHTS ON THE TRUCK ARE NOT AS BRIGHT OR AS EFFECTIVE AS THEY SHOULD BE WHEN TRAVELING IN THE DARK. I AM FORCED TO USE THE HIGH BEAM FAR MORE THAN I WOULD NORMALLY DO IN MY CAR. EVEN WITH THE UPGRADE, THE LIGHT IS STILL WEAK. EVEN TO THE POINT THAT I DECIDED TO BUY AFTER MARKET LEDS TO REPLACE THEM. THE 2016 HAD A COMPLETE REDESIGN OF THE HEADLIGHTS AND I WONDER WHY. AS FOR THE INFOTAMENT SYSTEM. IT IS WEAK TO SAY IT NICELY. THE FACT THAT MY 2014 MODEL CAN NOT GET THE SAME FEATURES THAT THEY INTRODUCED IN THE 2015 (SPEECH TO TEXT) AND 2016 (CAR PLAY) IS APPALLING. ESPECIALLY WHEN THEY SAY THE HARDWARE IS NOT THERE FOR THE TEXT TO SPEECH BUT THERE ARE 3RD VENDORS WHO CAN GIVE IT ON THE 2014 MODELS. AS FOR THE RUST PROOFING ON THIS TRUCK. IT WAS CHEAPLY DONE AND THE PROTECTIVE FILM IS WEARING OFF. I WOULD TAKE IT TO THE DEALERSHIP BUT I DECIDED THIS SPRING I WILL HAVE IT PROFESSIONALLY FIXED WITH SOME RUST PROOF PAINT AND NOT THE CHEAP WAX THAT GM USED.

NHTSA ID

10838197

Incident

Feb 24, 2016

HEADLIGHTS ARE DANGEROUS! DEALER PERFORMED UPDATE( NEW BULBS AND INCREASE VOLTAGE TO BCM) BUT IMPROVEMENT WAS MINIMAL. HAVE EVEN TRIED LED CONVERSION, WITH VERY LITLE IMPROVEMENT. I HAVE HAD SEVERAL VEIHCLES WITH PROJECTOR SYSTEM, AND HAD ZERO COMPLAINTS. I HAVE LOOKED A PROJECTOR LENS ON OTHER VEHICLES, AND THEY DO NOT HAVE IMPURITIES (TINY AIR BUBBLES) IN THE LENS. I BELIEVE THE PROBLEM LIES IN THE SUB-PAR LENSES.THIS CREATES AN EXTREMELY DANGEROUS SITUATION FOR NIGHT DRIVING.

NHTSA ID

10789850

Incident

Feb 5, 2014

Mileage

5 mi

HEADLIGHTS ARE VERY DIM, NOT EXCITED ABOUT DRIVING IN THE DARK, MIGHT AS WELL USE A FLASHLIGHT

NHTSA ID

10724804

Incident

Nov 3, 2014

Mileage

89 mi

THESE ARE THE WORST HEADLIGHTS. I LIVE IN RURAL ALABAMA AND CANT SEE EDGES OF ROAD OR MORE THAN 50' AHEAD. CANT CHANGE THE BULB TO IMPROVE IT. VERY DANGEROUS AT NIGHT FOR ME AND ANYONE ELSE ON THE ROAD! *TR

NHTSA ID

10680140

Incident

Jan 30, 2015

Mileage

23,000 mi