2016 GMC Sierra 1500 Owner Complaints

Paint is failing and delaminating from both rear doors around windows and also the truck bed.

NHTSA ID

11756538

Incident

Aug 1, 2022

The vehicle stopped dead in traffic and would not restart. No warning lights. This is a huge safety hazard. Had to be towed to a dealership. The dealership and other diesel shops said the issue is a known catastrophic CP4 fuel pump failure. The fuel pump shreds and metal shavings are found throughout the fuel system. Requires a full fuel system replacement...quotes have been obtained from GM dealership and local diesel mechanics, ranged from $15,000-$17,000. There is a known fix and could have been solved by replacing the fuel pump with an alternative one, without putting us in a dangerous situation. There is also a settled class action lawsuit directly associated to this fuel pump and issue, however the vehicle was purchased in GA and therefore not included. Based on the VIN the truck would be included if sold within a qualifying state. GM corporate and dealers know about this problem and the safety risk, but are not even suggesting the fuel pump conversation as a repair. They are putting customers in dangerous situations and leaving them with high bills.

NHTSA ID

11756191

Incident

Jul 7, 2026

My vehicle a 2016 GMC Sierra 1500 upon lower idle speeds loses vacuum pressure. As the vacuum level drops the brake assist decreases, increasing the braking effort, extending the distance required to stop the vehicle, which increases the risk of a crash. I have had a warning light come on advising to service the brake assist system. I took my truck to a local mechanic who confirmed the codes and learned that there had been a GM recall associated with this failure at one time, with GM recall # N192268490. There is also NHTSA recall bulletin 19V645000 regarding this matter as well. Upon contacting some local GM dealers in the area, I was informed that my VIN was not listed as one of the vehicles affected by this recall, so a recall notice was never sent regarding my vehicle. I was also told that I just fell outside their 10-year window regarding this matter and that they would not repair this safety issue under warranty. I called the GM customer service who could not explain why the VIN associated to my truck was not listed and they said I should contact NHTSA and start a claim for potential reimbursement in the future after repairs are made. I feel that this is an unnecessary step as I believe GM should honor their product and repair an obvious safety issue with the truck, especially since they knew this was an issue in thousands of their trucks where it was not my fault my vehicles VIN was not included as a potential recall issue, but I am following their suggestion

NHTSA ID

11752078

Incident

Jul 15, 2026

Catastrophic engine failure while traveling 40 mph. Dealership diagnosed as cylinder walls being scorched and rods blown through. No warning signs existed - just had a loud thud before the check engine light started flashing and grinding sound started coming from engine.

NHTSA ID

11748967

Incident

Jul 6, 2026

I noticed a "ticking" noise a few years ago, it wasn't that bad and while taking my truck to the dealer for an oil change I ask about it and the representative told me that in this models that was normal. Since it wasn't that bad and the truck didn't show any problems at that time, I just decide to let it be. This weekend I took my family out of state for a fun trip, and while going in the highway around 55-65 miles per hour, the truck suddenly lose power, it felt like it the truck "sits" the cars behind me had to dodge me and I lost control of the truck and had to steer to the right getting out of the highway and almost go into a ditch, thankfully nothing scaleted to a big and disastrous accident. The engine light started to flash. And suddenly stopped, I turn off the truck checked back for my family and after a few minutes, I started the truck again, the truck started right away and but I noticed the "ticking" got a little louder, talking to my neighbor about this he told me he had the same issue and hes motor went bad and they said it was a bad AFM system causing this, I started searching on line for it and see there been the same issues with the AFM with other drivers, and seen that the have the same issues Im confident that it is an AFM problem. Truck is been running and is my daily work car and I notice is loosing power, I contacted the dealer but haven't had any answer yet. I cant take it to a mechanic shop because they would charge me in between 2,500 to 5k to fixed, money that I dont have, while in the call with one shop he told me about this place to put a claim and notify about how dangerous this can be if in a highway.

NHTSA ID

11747508

Incident

Jun 6, 2026

The contact owns a 2016 GMC Sierra. The contact stated that she had noticed the frame had rusted in two places. No warning lights were illuminated. The local dealer was contacted, who confirmed there were no open recalls. The vehicle was not diagnosed or repaired. The manufacturer was not notified. The failure mileage was unknown.

NHTSA ID

11740687

Incident

May 1, 2026

1- transmission issue, it’ll occasionally slip from 1-2 gear and engine rpm’s will shoot up making it when you release the gas pedal it’ll kick into second gear it’ll also do minor kicks into other gears (8l90 transmission) 2- breaks issue, unsure of what the problem is but at very low speeds like parking or going in slow traffic the break pedal will get really hard making you have to press extra hard for it to break, releasing and pressing again doesn’t help either

NHTSA ID

11729705

Incident

Mar 27, 2026

since we have had this truck the transmission has not worked right to where no longer works plus we have paperwork from other dealship have said this truck should have never been sold to us by the other deal they told us this truck has a lot of issues and is not road safe we where told by that dealer they cant help us so we need help with this the truck don't even have 100,000 on it the truck also pulls to the light sometimes and sometimes to the right .....

NHTSA ID

11725474

Incident

Mar 1, 2024

The contact owned a 2016 GMC Sierra 1500. The contact stated that while driving approximately 35 MPH, the vehicle crashed into a deer, causing significant damage to the front end. During the crash, no airbags deployed. The cause of the air bag's failure to deploy was not determined. The vehicle was repaired at the local collision center. Recently, while driving approximately 50 MPH, the driver pressed the brakes to decelerate before crashing into a deer. During the crash, the vehicle sustained minor damage to the front end, but all the air bags in the vehicle deployed, including the driver steering wheel air bag, the front passenger side air bag, the driver and passenger side curtain airbags and seat belt pretensioners, and the passenger side seat air bag. The driver's side seat airbag did not deploy. The contact suffered adverse effects of COPD due to the air bag powder during the deployment. No medical treatment was needed. The cause of the failure was not determined. The manufacturer and local dealer were not contacted. The contact indicated that due to the minor damage to the vehicle during the crash, the air bag should not have deployed. The vehicle was towed to a collision center and was determined to be destroyed. The failure mileage was unknown.

NHTSA ID

11715267

Incident

Oct 25, 2017

Engine has developed a serious lifter / cam issue. dealer identified it as a result of Displacement on Demand design. Total engine replacement recommended by dealer but since the mileage on that vehicle is over 100,000 warranty, the repair is not covered. Known issue, should have been pointed out by dealer / manufacturer before warranty expiration. FYI _ I do all repair work at dealer. Vehicle looses power intermittently is is not drivable at any distance. Manufacturing / design issue known over different versions of this engine since 2010, I believe.

NHTSA ID

11712198

Incident

Jan 15, 2025

While traveling at low speeds in parking lots and in the operation of parking, my 2016 GMC Sierra 1500 gets a hard brake pedal that goes to the floor but I have no brakes. I almost hit a person in a local grocery store parking lot, at the bank driving up to the ATM, and I almost lost my truck over a bank because the brakes failed. This has happened multiple times at low speeds but it is getting more consistent recently. It has endangered myself and others. It is only a matter of time until damage occurs or someone gets hurt.

NHTSA ID

11710305

Incident

Jan 11, 2026

The other night, I was backing into a parking spot at the market. As I slowed I noticed the brake pedal was getting harder to depress and it felt as though I was going to back into the car behind me. It took more effort to stop the truck.

NHTSA ID

11706495

Incident

Dec 20, 2025

The contact owns a 2016 GMC Sierra 1500. The contact stated that while idling in the drive-through at a pharmacy, the contact noticed smoke coming from the rear window, and the rear window shattered. The contact stated that the defroster was activated at the time of the failure. There was no injury sustained. The contact deactivated the defroster and drove to the residence, where the contact disconnected the defroster fuse. The contact related the failure to Customer Satisfaction Program Number: N192265660 (Rear Window Defroster Thermal Events). The vehicle was not diagnosed or repaired by an independent mechanic. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 139,250.

NHTSA ID

11702181

Incident

Nov 30, 2025

Mileage

139,250 mi

The contact owns a 2016 GMC Sierra 1500. The contact stated that her husband remote started the vehicle. The contact stated that when the vehicle was started, the defrosters automatically activated. The vehicle warmed up for approximately 2 to 3 minutes. The contact stated that while leaving the driveway, her husband stopped the vehicle to assist with moving a lawn mower. Upon returning to the vehicle and looking through the glass her husband observed that there was smoke coming from the rear glass. The contact stated that her husband unlocked the rear doors and released the folding rear seat and saw that the defroster unit was on fire and smoking. The contact stated that her husband turned the vehicle off and the flames were self-extinguished; however, approximately 45-seconds later the driver’s side rear panel window shattered. The vehicle was not taken to a local dealer or independent mechanic to be diagnosed or repaired. The contact researched online and related the failure to Customer Satisfaction Program Number: N192265660 - Rear Window Defroster Thermal Events (Electrical System, Visibility). The manufacturer was informed of the failure and referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 89,000.

NHTSA ID

11701194

Incident

Nov 22, 2025

Mileage

89,000 mi

Noticed the bed of my truck was touching the cab when looking under truck the frame is total structural failure rusted all the way threw on the driver side and beyond

NHTSA ID

11693050

Incident

Sep 2, 2025

I purchased a set of Firestone Destination A/T2 tires from Firestone in Southaven, MS. I had the tires for less than 16 months. I took the tires in for inspection & was told the treat belts had separated from the tires. The tires are a hazard. the tires are 275/55R20. Driving on the interstate, I had to pull over as it felt as though the truck would overturn/rollover. They must be recalled. I contacted Firestone, they were of little to no assistance. Unable to obtain a refund or credit. I googled info on firestone tires & a plethora of information exhibited the same thing, problems with tread separation.

NHTSA ID

11684012

Incident

Apr 17, 2025

Loose steering and sometimes steering wheel wants to return to center When this happens I loose all electrical - dash goes blank engine dies etc. the hot battery cable is very hot to the touch. I disconnected the ground cable and wait a few minutes and power returns This is going to cause a wreck if it is not corrected Local dealer says could be bad battery I had already changed it there is a place to say when this occurred it has happened several times over the last year the last 2 times were within a week

NHTSA ID

11677146

Incident

Jul 27, 2025

The contact owns a 2016 GMC Sierra 1500. The contact stated while the vehicle was parked, the contact became aware that the radiator was leaking fluid. There was no warning light illuminated. A dealer was contacted. The vehicle was taken to a dealer where it was diagnosed and determined that the radiator needed to be replaced. The vehicle was repaired. The manufacturer was not notified of the failure. The contact was referred to the NHTSA Hotline for assistance. The failure mileage was 98,000.

NHTSA ID

11674626

Incident

Jul 15, 2025

Mileage

98,000 mi

The contact owns a 2016 GMC Sierra 1500. The contact stated while driving at various speeds and depressing the accelerator pedal, the vehicle hesitated while responding, shuddered, and made an abnormal sound. The vehicle was taken to the dealer, where it was diagnosed with torque converter clutch shudder and failure. The dealer determined that the torque converter clutch needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and offered to partially cover the cost of the repair. The failure mileage was approximately 66,456.

NHTSA ID

11673287

Incident

Apr 14, 2025

Mileage

66,456 mi

While turning steering wheel got hard and cut my turning radius causing almost to go out of the road

NHTSA ID

11671384

Incident

Jul 5, 2025

The contact owns a 2016 GMC Sierra 1500. The contact stated while driving at an undisclosed speed, the contact stated that the steering wheel failed to turn into the intended direction. The contact stated that the steering wheel was 15 meters from center. Additionally, the contact stated that the vehicle drove abnormally rough. The vehicle was taken to the dealer where it was diagnosed with upper control arms failure. The contact was informed that the upper control arms needed to be replaced. The vehicle was not repaired. In addition, the contact stated that previously the lower control arms, four alignments, and all four tires were replaced. The manufacturer was made aware of the failure but provided no assistance. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 59,000.

NHTSA ID

11670359

Incident

Jun 30, 2019

Mileage

59,000 mi

My rear driver side door electric harness failed only two years after owning vehicle. This disables everything, including the side airbag putting passengers at risk. Most recently (2024), my radio harness failed causing ALL functions regarding infotainment system to be obsolete. Multiple electric issues and no recalls to be seen.

NHTSA ID

11667176

Incident

May 1, 2021

The contact owns a 2016 GMC Sierra 1500. The contact stated that while her and her husband were driving on several occasions at various speeds, the brake was depressed; however, the braking distance was extended, and the vehicle took longer to slow down. The contact also stated that occasionally while driving at undisclosed speeds, her husband observed a loud sound coming from the engine compartment. The vehicle was taken to the dealer where it was diagnosed and determined that the engine and braking system needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was unknown.

NHTSA ID

11665987

Incident

Jul 15, 2024

I have not experienced a failure as of yet. But the CP4 fule pump is prone to fail. With that failure the engine is destroyed as well. So why is there no recall to get the CP4 fuel pump replaced? GM has been sued correct? A settlement of $35 million due to the failure of the CP4 fuel pump. So why is there no recall to address the issue before it happens? I have contacted GM directly and got no assistance. They just told me to fill a complaint. My Vehicle is a 2016 GMC Denali 2500 with the Duramax motor. This issue needs to have a recall! Why should owners of these vehicles with the CP4 fuel pumps have to wait until it fails and cost thousands of dollars to get assistance or reimbursement. Would appreciate any help with this matter. Thank You.

NHTSA ID

11661154

Incident

May 15, 2025

Truck has 8L90 transmission, has recently started shuddering at speeds from 65-75 and higher, I am experiencing issues with occasional hard shifts from 1st to 2nd gear, and 2 days ago experienced a very hard shift around 30-40mph when it slammed it made the tires chirp. 85k miles.

NHTSA ID

11660438

Incident

May 10, 2025