RoadVitals

2024 GMC Sierra 1500 Owner Complaints

Reports submitted to NHTSA by owners and drivers, shown in full

Data refreshed

Complaints on fileComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
384
+16 complaints in 30 days
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
6
Filed in the last 12 monthsReports filed with NHTSA in the trailing 365 days. Recent volume reflects attention and vehicle age as much as anything else.
179
Reports on file since Jan 31, 2024

What this page shows

Our database holds 384 NHTSA owner-reported complaints for the 2024 GMC Sierra 1500. Each one is a report filed by an owner or driver and published by NHTSA without most of them being verified. A complaint is not a confirmed defect, not a recall and not a manufacturer bulletin. Narratives are shown exactly as filed.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Complaints, most recent first

Showing 1–25 of 384 · page 1 of 16

Engine
Filed Nov 4, 2026

**Subject: Complete Engine Seizure After GM Recall Remedy – 2024 GMC Sierra Denali 1500, 6\.2L V8** I am reporting a catastrophic engine failure involving my 2024 GMC Sierra Denali 1500 equipped with the 6\.2\-liter L87 V8 engine\. At an earlier date, my vehicle underwent GM safety recall 25V274\. The dealership performed the required inspection, changed the engine oil to 0W\-40, and installed the replacement 0W\-40 oil\-fill cap\. The truck was returned to service\. On October 31, 2026, I experienced an unexpected engine shutdown while driving\. The instrument cluster displayed “Please Restart Engine\.” I subsequently brought the truck to a GMC dealership for inspection\. The dealership reported finding nothing wrong and released the vehicle back to me\. On November 3, 2026, while driving home from that inspection, I attempted to pass another vehicle\. While occupying the passing lane, my engine suddenly failed and seized without warning\. The truck lost all engine power and began coasting\. I was forced to maneuver the disabled vehicle off the roadway and into a ditch\. I contacted OnStar roadside assistance, which located my vehicle and dispatched a tow truck\. The vehicle was transported back to the dealership, where it remains\. This engine failure occurred after completion of GM’s official recall remedy and immediately following an additional dealership inspection that found no problems\. I believe this incident warrants investigation under NHTSA Engineering Analysis EA26005, which concerns L87 engine failures following recall repairs\. The sudden loss of propulsion during a passing maneuver created a serious collision hazard\. I request that NHTSA investigate this failure and evaluate the effectiveness of GM’s recall remedy\. **Vehicle:** 2024 GMC Sierra Denali 1500 **Engine:** 6\.2L L87 V8 **Mileage at failure:** 40,035 **Final failure date:** November 3 2026

NHTSA ID
11775623
Incident
Nov 3, 2026
Electrical
Filed Nov 1, 2026

My 2024 GMC Sierra 1500 SLT has recurring failures of its factory 13.4-inch Google built-in infotainment system, creating significant driver-distraction hazards. Google Maps frequently freezes, crashes, or refuses to calculate routes, even to familiar destinations. Navigation malfunctions occur on approximately 90-95% of days I use it, although individual attempts sometimes work. Certain addresses consistently fail while others work. The system also experiences severe lag, intermittent audio interruptions, and voice assistant failures. The assistant often correctly transcribes spoken commands but fails to execute them. When navigation fails, I must resort to my phone to search for destinations, enter addresses, or manually select locations. Repeated attempts to operate the malfunctioning navigation and voice controls have diverted my attention from the roadway. On multiple occasions, this distraction has contributed to unintended lane deviations while driving on highways. These failures create a serious distraction risk, particularly when navigation is needed in unfamiliar areas. The dealership recommended Apple CarPlay as an alternative, but CarPlay causes additional connectivity and infotainment problems, so I have disabled it. The vehicle has undergone three dealership visits for these concerns. First, technicians reprogrammed the infotainment software using USB. Second, they diagnosed radio faults and replaced the infotainment module under warranty. The replacement performed worse, including repeated navigation failures during a trip near Ames, Iowa. On [XXX], at approximately 19,767 miles, Cable Dahmer of Topeka referenced GM bulletin PIC6602Y and advised that GM Engineering is investigating the issue. No further repair was performed, and no resolution timeline was provided The defects remain unresolved despite multiple repair attempts. I request NHTSA investigate whether these widespread infotainment failures constitute a vehicle safety defect INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATI

NHTSA ID
11774957
Incident
Sep 26, 2026
Filed Oct 30, 2026

The plastic attachment points and clips holding the upper chrome grille deflector fractured and flew off my 2024 GMC 1500 Denali.

NHTSA ID
11774683
Incident
Oct 9, 2026
Filed Oct 29, 2026

On Monday of this week I was driving on the freeway and the top trim piece flew off the grill and almost cracked my windshield. It flew over my truck and landed on the road. When I inspected the damage, the plastic parts that were supposed to keep the grill on the truck had cracked and the screws that would normally hold the piece in place were still screwed tight to the truck. I was lucky that no one was driving close to me because their vehicle could have been struck by this part.

NHTSA ID
11774548
Incident
Oct 26, 2026
Engine
Filed Oct 29, 2026
Fire reported1 injury reported

The contact owned a 2024 GMC Sierra 1500. The contact stated that while driving approximately 65 MPH, there were flames coming from the front passenger side of the vehicle. The contact immediately pulled over and exited the vehicle before the vehicle became engulfed in flames. The Fire Department was called to the scene and extinguished the fire. The vehicle was destroyed and later towed away from the scene. During the fire, the contact sustained a leg and back injury from falling while frantically exiting the vehicle. The cause of the failure was not yet determined. The contact stated that the engine installed at the time of the fire was a replacement engine installed after the original engine had seized and was replaced under NHTSA Campaign Number: 25V274000 (ENGINE AND ENGINE COOLING). The failure mileage was 110,000.

NHTSA ID
11774492
Incident
Oct 7, 2026
Mileage
110,000 mi
Engine
Filed Oct 28, 2026

The contact owns a 2024 GMC Sierra 1500. The contact stated that the vehicle was repaired under NHTSA Campaign Number: 25V274000 (Engine and Engine Cooling); however, the recall repair failed to prevent a failure from occurring after passing the PICO Test. The contact stated that while driving 20 MPH, there was an abnormally loud metal clashing sound coming from under the hood. The vehicle was taken back to the same local dealer where it was test-driven, and the vehicle failed the new PICO Test. The failure mileage was approximately 23,400.

NHTSA ID
11774171
Incident
Apr 15, 2026
Mileage
23,400 mi
Body & structure
Filed Oct 28, 2026

Subject: Complaint — 2024 GMC Sierra 1500 Denali, Upper Grille Deflector Detached at Highway Speed. To the Office of Defects Investigation, I’m filing this complaint regarding my 2024 GMC Sierra 1500 Denali. While driving on the freeway at approximately highway speed this afternoon, xxx, the upper grille trim piece located above the grille and in front of the hood spontaneously detached from the vehicle with no warning and no prior impact. It created a road hazard for other motorists. This matches the failure pattern described in Recall Query RQ26003, opened xxx, covering 2022 through 2024 Sierra 1500s. My truck is a 2024 and is not covered by Recall 25V-060, which only addressed certain 2022 models. I’m concerned the defect is not limited to the originally recalled population, and that the 2025 remedy may not have resolved the underlying attachment-point failure. I request that NHTSA include my vehicle and all similarly affected 2024 trucks in any expanded recall or investigation, and that GM be required to provide a free repair. Vehicle: 2024 GMC Sierra 1500 Denali. VIN:xxxxxxxx. Mileage: 64,952. Date of failure: xxx. Location: [XXX]. Thank you. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ID
11774164
Incident
Oct 27, 2026
Body & structure
Filed Oct 27, 2026

The upper front grille deflector (or chrome hood molding) on 2024 GMC Sierra 1500 AT4 with 38k miles broke off at 65 mph and hit the windshield. It could have cracked or hit a person or another car. No warning or prior issue at all. The plastic clips must have broke

NHTSA ID
11773937
Incident
Oct 27, 2026
ElectricalFuel systemPowertrain (other)
Filed Oct 26, 2026

My truck has experienced recurring diagnostic trouble code P244B on [XXX], [XXX], and [XXX], 2026. The latest occurrence included a check-engine warning and reduced engine power. On [XXX], at 40,833 miles, Neil Huffman Chevrolet GMC in Frankfort, Kentucky, diagnosed a damaged diesel particulate filter differential-pressure sensor connector. The dealership's written estimate states that the connector had shorted, begun melting, and had broken wires at the back of the connector. I am concerned about the cause of the electrical overheating, the possibility of additional wiring damage, and the risk of unexpected reduced engine power while driving. I have also experienced intermittent transmission-related warnings and communication fault codes, although I do not know whether these problems are related. I understand there are GM technical bulletins addressing wiring-harness damage on certain 3.0L Duramax vehicles. I am not claiming these bulletins establish the cause of my failure, but I would appreciate having my experience evaluated for a possible safety-related defect trend. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ID
11773640
Incident
Oct 20, 2026
Tires & wheels
Filed Oct 25, 2026

This form would only let me select one tire, but all four tires on our truck are like this. They have pretty severe cracking/tread degradation. The mileage is 25,687. This happened suddenly. We have our tires rotated every 3,000 miles. The tire size is 275/50/R22. This appears to be a manufacturer defect. Our truck is garage stored and all paved and highway miles. We have scheduled to have them replaced right away.

NHTSA ID
11773548
Incident
Oct 11, 2026
Engine
Filed Oct 25, 2026

My vehicle has the loss of propulsion recall 25V-274. It was in for service on 5-12-2025 with NO REMEDY YET on my paperwork. 8-6-2025 the truck was in for service and passed the test that would have required immediate engine replacement. As per the recall, I was given different oil as a remedy for a faulty engine. Despite passing the test, I still lost propulsion on 6-11-2026. I was traveling on the highway at night, crested a hill and noticed while coasting that the engine was not running and the dash said "hit the start button again." When I did this everything turned off including the lights. I was still traveling at 65 MPH without lights. Luckily I didn't panic and the lights came back on when I hit the start button again. Once the vehicle coasted to a stop; and I put it in park the motor restarted. This incident was reported on 6-14-2026, complaint number 1174-4867. When I submitted this complaint, I started that GM needs to make a change so hitting the start button when the engine has stalled doesn't turn the lights off. The vehicle was towed to the dealership, they had it for two months, put around 1000 miles on it and returned it to me with no repairs made because they couldn't reproduce the problem. They returned it to me on 7-29-2026. They did not to the engine. I radio repair was unsuccessful so it went back to the dealer that same day. 8-10-2026 Vehicle return without repairs to the radio or engine. 10-10-2026 On my second drive on the highway since having the vehicle returned to me, the engine shut off again on the highway at 65 MPH. After coasting to a stop, the engine would not restart and it was towed to the dealership. They have the vehicle and are repairing the engine. My concern is that this vehicle passed a loss of propulsion recall, still had loss of propulsion twice. I have concerns for my safety in this vehicle. I do not have confidence the current repairs will not result in another loss of propulsion.

NHTSA ID
11773502
Incident
Jun 12, 2026
Engine
Filed Oct 25, 2026

My 2024 L87 already had the recall done and was changed over to 0w40 oil. Driving down the road at 70 mph the engine just shut off and I had to coast to the side of the road. Checked engine codes and found p0016. Had to have the truck towed to the dealership where they replaced the engine. Clearly the 0w40 did not fix the problem.

NHTSA ID
11773480
Incident
Aug 15, 2026
Body & structure
Filed Oct 24, 2026

The top trim above the grille flew off at 70mph causing the vehicle behind me to swerve almost side swiping a vehicle in the center lane.

NHTSA ID
11773433
Incident
Oct 24, 2026
Body & structure
Filed Oct 19, 2026

I was driving 65 MPH on a one lane highway, right when someone went by in the other lane. My front hood moulding (hood trim piece) flew off and hit my windshield. Then drug across the cab of the truck before landing in the road. This debris was now in the road causing other people to have to swerve to miss it. I turned around and put my hazards on and grabbed it from the middle of the road. This caused other motorists to stop in the roadway for me or go into the oncoming lane of traffic to go around me. The service center from the dealership I bought it at said I would have to bring it in for estimate and didn’t confirm if others have had this same issue. This happened one day ago and it has not been inspected by anyone. There was no warnings of any kind. I didn’t notice it shaking prior or anything, it just abruptly flew off.

NHTSA ID
11772042
Incident
Oct 18, 2026
Body & structure
Filed Oct 18, 2026

Was driving down the highway at around 68mph in a 70. When the top portion of the front grill broke off, struck the windshield and landed in the roadway. Important thing to note was that I had struck nothing or nothing struck my vehicle. I now have to pay a body shop to replace the faulty part. Incident occurred on 10/16 in Mew Braunfels, Texas, Comal County

NHTSA ID
11771960
Incident
Oct 16, 2026
Body & structure
Filed Oct 15, 2026

The contact owns a 2024 GMC Sierra 1500. The contact stated that while driving at 65 MPH, the message "Service Safety Restraint Device" was displayed. The vehicle was taken to a dealer, where it was diagnosed that the front grille needed replacement. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that a recall would not be issued. The failure mileage was approximately 55,000.

NHTSA ID
11771343
Incident
Sep 8, 2026
Mileage
55,000 mi
Engine
Filed Oct 13, 2026

The contact owns a 2024 GMC Sierra 1500. The contact stated that while driving at 70 MPH, the vehicle unexpectedly started shaking and losing power until it completely stalled. The check engine warning light started flashing, and the warning messages "Service ESC" and "Service Traction Control" were displayed. The vehicle was towed to the dealer. The contact discovered that the engine had previously been replaced by the dealer at 46,370 miles under NHTSA Campaign Number: 25V274000 (Engine and Engine Cooling) under the prior owner; however, the failure recurred. The contact associated the failure with the safety recall. The dealer was contacted regarding the issue. The failure mileage was approximately 70,172.

NHTSA ID
11770824
Incident
Oct 12, 2026
Mileage
70,172 mi
Engine
Filed Oct 7, 2026

Truck has been making a ticking noise for about the last four months. Yesterday, October 7, 2026 I stepped on the accelerator the engine paused a second and blew out gray smoke through my exhaust I saw in my rearview mirror. There is a delay in power from the time I put my foot on the accelerator when it actually gets moving faster.

NHTSA ID
11769497
Incident
Oct 7, 2026
EnginePowertrain (other)
Filed Oct 6, 2026

Driving at approximately 45 mph on Berthod Pass in CO, towing a snowmobile flatbed trailer, when dash display indicated "low oil pressure, Turn off Engine". By the time I could read that, the engine was already off and I was all over the road trying to find a way to get off the highway. I did not have opportunity to get off highway, and ended up against a barrier, and partially remaining in traffic. GM towed the car (not the trailer, I had to do that myself) to a dealer quite some distance from my home as opposed to the dealer where I purchased the truck. Then they told me they towed it to a different dealer. After recovering my stuff, I went to the dealer where the truck was, and they said they couldn't look at it for several days. I could not wait several days simply to find out it was going to be a couple of months before id have the truck back. I traded it in on another, larger GMC simply to get out of that engine. What I learned though, is that GM used that exchange to make about $20K. This was more the dealer, but they are part of GM. My original truck was priced below book, and not the book the public can see, but the book they say they go by. They paid me $51K on an $87K truck for trade value. Then they sold the new truck at full price, no break. I was in disaster mode, as I had a large family gathering I was preparing for at our cabin, and did not have time to fight with them. The reason for the low book trade-in value was that the value of these trucks has plummeted because of the very reasons I was replacing it, GM's failure on those engines. My original truck had about 30K miles on it when it blew. The dealer told me that the one I was replacing it with (2026 Sierra HD with 6.6L Turbo Diesel) would get similar mileage, but that was untrue. I get about half the mileage I got in the first truck, and the price of diesel is about 20% more than gas. So they found a sucker on the first truck, then that same sucker bought the second one.

NHTSA ID
11769455
Incident
Aug 28, 2026
Engine
Filed Oct 4, 2026

I bought my 2024 GMC Sierra 1500 AT4X with 15000 miles, they did the recall, PICO test, changed oil type and put new oil cap on and at 30000 the engine had to be replaced.

NHTSA ID
11768882
Incident
Jul 30, 2026
ElectricalPowertrain (other)
Filed Sep 30, 2026

At approximately 2 years, 47,000 miles I received a message that I needed to service the transmission soon. I then got a message "Trailer Brakes Disabled Service Required" and another "Service Transmission Now Unable to Shift Soon". I brought the vehicle into my closest GM dealer and they said it is a faulty shift control lever. These are known to have a fault from the factory, but since I am outside of the 36,000 bumper to bumper, they will not cover the cost. It took about 2 months for the part to come in as it was on back order, and now they want $1000 to replace it.

NHTSA ID
11768050
Incident
Jul 20, 2026
Powertrain (other)
Filed Sep 29, 2026

The contact owns a 2024 GMC Sierra 1500. The contact stated that while driving 55 MPH, the message "Reduced Acceleration" was displayed and the vehicle decelerated quickly, and the contact was forced to pull over to the side of the road. The vehicle was taken to the dealer on several occasions to be diagnosed. During the first visit, the dealer stated that a transmission error code was retrieved and was cleared before the vehicle was returned. During the second visit, the dealer stated that the engine was consuming an excessive amount of engine oil and recommended that the engine be replaced. The contact stated that the message "Reduce Acceleration - Drive with Care" was displayed, and the vehicle went into LIMP Mode. Occasionally, after shifting to drive(D), the engine revved but the vehicle failed to respond, and the vehicle was taken back to the dealer. The manufacturer was notified of the failure. The failure mileage was 74,200.

NHTSA ID
11767880
Incident
Apr 1, 2026
Mileage
74,200 mi
Engine
Filed Sep 28, 2026

My 2024 gmc sierra 6.2 engine had th recall scope work done on the engine. I was told it passed and they changed the oil to the 0-40. Well apparently that was not the case and the bearings in the drive shaft and whatever holds it together broke.

NHTSA ID
11767586
Incident
Sep 7, 2026
Powertrain (other)
Filed Sep 27, 2026

I purchased a 2024 GMC Sierra 1500 Denali VIN # [XXX] on XXX with approximately 18,599 miles on the vehicle. The incidents are identified below in order. 1) XXX, Vehicle engine failure while driving at high speeds, with my daughter as a witness. I Reported the incident to Elder Ford on XXX, and my sales associate told me to take it to GMC for factory warranty. XXX took the vehicle to Central Buick GMC they performed a test that found no codes and replaced the fuel Pump Module from past experiences. They let me take the vehicle home. 2) XXX Vehicle engine failure while driving at high speeds, had to get it towed to the dealer for repair. Again, they found no codes. Had it for 5 days. Made me take it home. 3) Picked it up on XXX , was driving home and the same thing happened while going 70+ mph on the interstate. Stalled again. Drove it back to the dealer and dropped it off again, same day on the XXX. 4) Again, they found no codes and made me pick it up on XXX I was driving home on XXX and the same thing happened- lost complete power while going down the road at 40+ MPH. I had to get it towed the same day back to the dealer where it currently is at. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ID
11767218
Incident
Aug 31, 2026
Engine
Filed Sep 22, 2026

2024 Vehicle is part of the massive GMC 6.2L engine recall. The vehicle was called into the dealership on 1/6/2026 (10,437 Miles / 320.9 Engine Hours) for recall evaluation. Testing indicated vehicle was NOT a candidate for a new motor so oil and oil filter were changed to 0W-40 and I was sent on my way. Vehicle started a tapping noise at idle. Dealer advised the next week was the soonest I could be seen so I set up an appointment for Monday 8/31/2026 . I used the vehicle on Saturday [XXX] and while returning home it began making a racket emitting all types of terrible noises. I was only a few miles from the dealer so I limped into the dealship and left the vehicle on their lot. I spoke to the dealership on Monday 8/31/26 and was advised the vehicle would be evaluated later that day. I spoke to the dealership on Tuesday 9/1/26 and was advised the 6.2L engine had failed (13,591 miles) and parts had been ordered. Dealer advised it would probably be 6 - 8 weeks to get the truck returned. I am a trailer boater and also pull a trailer with a side by side. These activities are why I own a truck. Dealer advised I could get a loaner vehicle but that it was illegal to tow a trailer in Illinois with dealer plates. I ended up trading the vehicle for a new truck and suffered a large unplanned expense ( $20,537) as a result. Since the vehicle had failed and was not driveable it was impossible for me to go elsewhere to trade in this vehicle to a competitor. As a result of the failure I feel I was held hostage to buy another GMC. The vehicle did not show any abnormal gage readings or dispaly any warnings. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ID
11766155
Incident
Aug 29, 2026

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

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