2002 GMC Sierra Problems
Owner-reported complaints filed with NHTSA, grouped by component
Data refreshed
What this page shows
Everything below is an owner-reported complaint submitted to NHTSA about the 2002 GMC Sierra, grouped by the component NHTSA recorded on the report. These are not confirmed defects, and they are not recalls. NHTSA does not verify most reports before publishing them, and a category with more reports in it is not evidence that a part is defective.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Reports by component
Ranked by how many owner reports name each component category
- Brakes14552.0%
- Engine259.0%
- Body & structure176.1%
- Steering124.3%
- Transmission124.3%
- Suspension124.3%
- Tires & wheels113.9%
- Interior & seats72.5%
- Powertrain (other)62.2%
- Visibility62.2%
- Electrical51.8%
- Other / unspecified41.4%
- Driver assistance41.4%
- Seat belts41.4%
- Airbags31.1%
- Fuel system31.1%
- Exterior lighting20.7%
- Heating & air conditioning10.4%
Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.
Each component in detail
What the reports in each category say, in the owners' own words
Brakes
Reports naming service brakes, the antilock braking system, brake hoses, master cylinders or the parking brake.
From owner reports, verbatim
TL* THE CONTACT OWNS A 2002 GMC SIERRA. WHILE DRIVING 45 MPH, THE BRAKE PEDAL WAS DEPRESSED, BUT THE VEHICLE FAILED TO STOP. THE CONTACT VEERED INTO A DITCH TO AVOID A COLLISION. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE BRAKE LINES WERE CORRODED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 100,000.
ON THE MORNING OF FRIDAY AUGUST 21, 2015, MY WIFE WENT TO MOVE MY 2002 GMC SIERRA. SHE PULLED OUT OF OUR DRIVEWAY AND PROCEEDED UP-HILL ABOUT 300-400 FEET, AND THEN TURNED AROUND IN A NEIGHBOR'S DRIVEWAY, WHEN COMING BACK DOWN THE HILL SHE TRIED TO BRAKE TO STOP IN FRONT OF OUR HOUSE, BUT THE BRAKES TOTALLY FAILED WITHOUT ANY WARNING. SHE THEN WENT UP A SLIGHT HILL ON THE OTHER SIDE OF OUR HOUSE, BUT STILL COULDN'T STOP, AND DIDN'T THINK TO PUT THE TRUCK IN PARK AS SHE SLOWED. SHE ROLLED BACKWARDS DOWN THE HILL AND WAS ABLE TO STEER INTO A NEIGHBOR'S YARD WHERE THE TRUCK CAME TO REST ON A BERM. AT THE TIME SHE SAID THERE WERE CARS PARKED ON BOTH SIDES OF THE STREET AND HAD A CAR BEEN COMING THE OPPOSITE DIRECTION SHE WOULD HAVE CRASHED INTO IT. HAD THERE BEEN PEDESTRIANS THEY COULD HAVE BEEN HIT AS WELL. WHEN I CAME HOME THAT AFTERNOON, I ADDED BRAKE FLUID TO THE RESERVOIR, AND THEN PUSHED ON THE BRAKE PEDAL. I SAW A HUGE STREAM OF FLUID POUR FROM BELOW THE DRIVER'S SIDE DOOR. I LOOKED UNDER THE TRUCK AND FOUND THE BRAKE LINES SURPRISINGLY CORRODED. IF SUDDEN, IMMEDIATE LOSS OF BRAKES WITHOUT ANY WARNING IS NOT CAUSE FOR A RECALL I DO NOT KNOW WHAT IS.
Engine
Reports naming the engine itself — including stalling, misfires, oil consumption, cooling and internal engine components.
From owner reports, verbatim
TL* THE CONTACT OWNS A 2002 GMC SIERRIA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V201000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
THE PASSENGER SIDE REAR EXHAUST MANIFOLD BOLT BROKE OFF. THIS IS A MANUFACTURER DEFECT. THIS IS A VERY COMMON PROBLEM WITH THESE TRUCKS.
Body & structure
Reports naming the vehicle structure, frame, body panels, doors, hood and trim.
From owner reports, verbatim
THE ACCIDENT HAPPENED IN A PARKING LOT. AS I WAS TURNING AT THE END OF ROW OF PARKED VEHICLES ,A PICK-UP TRUCK WAS BACKING OUT OF A PARKING PLACE. I APPLIED THE BRAKES BUT THERE WAS NO RESPONSE ONLY A RATCHETING NOISE COMING FROM THE FRONT END OF MY PICK-UP. I PUT THE TRUCK IN NEUTRAL BUT IT CONTINUED TO GO FORWARD UNTIL MY TRUCK RAN INTO THE OTHER ONE. THIS HAPPENED AT A VERY LOW SPEED BUT THERE WAS STILL QUITE A BIT OF DAMAGE TO THE TRUCKS. IT ALMOST FELT LIKE THE TRUCK WAS BEING PULLED FORWARD ON ITS OWN. I GOT MY TRUCK IN TO A MECHANIC AND HE REPLACED THE LEFT FRONT WHEEL SPEED SENSOR. THIS ACCIDENT WAS SMALL BUT I COULD JUST AS EASILY RUN INTO SOMEONE IN A WHEELCHAIR OR SOMEONE THAT COULD NOT GET OUT OF THE WAY. I FOUND OUT LATER THAT THE TRUCK WAS RECALLED BEFORE I OWNED IT (AT 43000 MILES) FOR THE SAME PROBLEM. THE TRUCK NOW HAS 103000 MILES ON IT AND IT APPEARS THAT THE ORIGINAL PROBLEM HAS NOT BEEN SOLVED. *TR
THIS IS AN OLD INCIDENT; HOWEVER, UNTIL JUST RECENTLY, I DID NOT REALIZE THERE WAS A WEBSITE SUCH AS YOURS. ALSO, I AM REPORTING A SPECIFIC INCIDENT, BUT ALSO WANT TO INCLUDE OTHER GENERAL INFORMATION. THE INCIDENT WHICH OCCURRED WAS RELATED TO MY BRAKE FLUID LINES RUSTING COMPLETELY THROUGH WHILE I WAS DRIVING DOWN THE ROAD WITH MY TWO SMALL GRANDCHILDREN. WHEN A VEHICLE STOPPED IN FRONT OF ME, I PUSHED ON MY BRAKES ONLY TO FIND I COULD NOT STOP. FORTUNATELY, THERE WAS A FIELD ON THE RIGHT SIDE OF THE ROAD AND I DROVE INTO IT, RATHER THAN HITTING THE VEHICLE. WHEN MY HUSBAND CHECKED THE BRAKES, THE LINES LITERALLY FELL APART. WE STILL HAVE THIS TRUCK, BUT THE ENTIRE UNDERSIDE OF IT (FRAME, SPRING HANGERS, FRONT DRIVE SHAFT, ETC) ARE ALL RUSTED. ANOTHER ISSUE THAT HAPPENED EARLIER THIS SUMMER - THE SPARE TIRE CARRIER HAD BECOME SO RUSTED, MY SPARE TIRE ACTUALLY CAME LOSE WHILE DRIVING DOWN THE ROAD. FORTUNATELY IT WAS HELD UP BY A CHAIN. UPON LEARNING THAT THIS IS A PROBLEM WITH MOST ALL GM TRUCKS, I FELT OBLIGATED TO BASE MY COMPLAINT IN THE HOPES THAT SOMETHING CAN BE DONE. TOYOTA FACED SIMILAR PROBLEMS, BUT FORTUNATELY STOOD BEHIND THEIR PRODUCTS AND MADE IT RIGHT WITH THEIR CUSTOMERS AND I FEEL GM SHOULD BE REQUIRED TO DO LIKEWISE. WE HAVE TRIED TO TRADE THIS TRUCK IN FOR ANOTHER VEHICLE, BUT ARE BEING OFFERED WAY BELOW KELLY BLUE BOOK PRICE BECAUSE OF THE RUST ISSUE. *TR
Steering
Reports naming the steering system — racks, columns, power-steering assist and steering linkage.
From owner reports, verbatim
TL* THE CONTACT OWNS A 2002 GMC SIERRA. WHILE DRIVING 60 MPH, THE WHEELS WENT IN A DIFFERENT DIRECTION THAN THE STEERING WHEEL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE, BUT THERE WAS NO RESPONSE. THE APPROXIMATE FAILURE MILEAGE WAS 216,000. UPDATED 7/14/15*CN THE CONSUMER WAS INFORMED THE PARTS WERE NO LONGER AVAILABLE TO FIX THE PROBLEM. UPDATED 07/30/15*JB
TL*THE CONTACT OWNS A 2002 GMC SIERRA. WHILE DRIVING 20 MPH THE VEHICLE SWERVED FROM SIDE TO SIDE TWICE FOR APPROXIMATELY TWO SECONDS. THE VEHICLE WAS TAKEN TO THE DEALER AND THEY STATED THAT THEY WERE UNABLE TO DIAGNOSE THE FAILURE. THE GM MANUFACTURER WAS CALLED AND STATED THAT HE HAD TO PAY FOR A DIAGNOSTIC TEST AND THE CONTACT REFUSED TO DO SO. THE FAILURE MILEAGE WAS 48,000.
Transmission
Reports naming the automatic or manual transmission, including shifting behaviour, shudder, slipping and transmission control modules.
From owner reports, verbatim
GMC 2002 1/2 TON PICKUP,TRANSMISSION REVERSE WENT OUT AT 44,000 MILES (FIRST TIME IT WENT OUT AT 28,000 MILES). REPAIRED FOR SECOND TIME PARTS. REACTION SHELL GEAR STRIPPED. PARTS SHELL, GEAR, FLTR KIT, SEAL, SEAL OIL, GASKET. R&R TRANS REPLACE REACTION SHELL AND GEAR.*JB
I HAVE A 2002 GMC TRUCK. AT 38,000 MILES THE CLUTCH WENT OUT COMPLETELY. THE MECHANIC TOLD ME THE CLUTCH PLATE WAS OK BUT THE 2 HYDRAULIC CYLINDERS NEEDED TO BE REPLACED.
Suspension
Reports naming suspension components — springs, struts, shocks, control arms and related hardware.
From owner reports, verbatim
THIS IS AN OLD INCIDENT; HOWEVER, UNTIL JUST RECENTLY, I DID NOT REALIZE THERE WAS A WEBSITE SUCH AS YOURS. ALSO, I AM REPORTING A SPECIFIC INCIDENT, BUT ALSO WANT TO INCLUDE OTHER GENERAL INFORMATION. THE INCIDENT WHICH OCCURRED WAS RELATED TO MY BRAKE FLUID LINES RUSTING COMPLETELY THROUGH WHILE I WAS DRIVING DOWN THE ROAD WITH MY TWO SMALL GRANDCHILDREN. WHEN A VEHICLE STOPPED IN FRONT OF ME, I PUSHED ON MY BRAKES ONLY TO FIND I COULD NOT STOP. FORTUNATELY, THERE WAS A FIELD ON THE RIGHT SIDE OF THE ROAD AND I DROVE INTO IT, RATHER THAN HITTING THE VEHICLE. WHEN MY HUSBAND CHECKED THE BRAKES, THE LINES LITERALLY FELL APART. WE STILL HAVE THIS TRUCK, BUT THE ENTIRE UNDERSIDE OF IT (FRAME, SPRING HANGERS, FRONT DRIVE SHAFT, ETC) ARE ALL RUSTED. ANOTHER ISSUE THAT HAPPENED EARLIER THIS SUMMER - THE SPARE TIRE CARRIER HAD BECOME SO RUSTED, MY SPARE TIRE ACTUALLY CAME LOSE WHILE DRIVING DOWN THE ROAD. FORTUNATELY IT WAS HELD UP BY A CHAIN. UPON LEARNING THAT THIS IS A PROBLEM WITH MOST ALL GM TRUCKS, I FELT OBLIGATED TO BASE MY COMPLAINT IN THE HOPES THAT SOMETHING CAN BE DONE. TOYOTA FACED SIMILAR PROBLEMS, BUT FORTUNATELY STOOD BEHIND THEIR PRODUCTS AND MADE IT RIGHT WITH THEIR CUSTOMERS AND I FEEL GM SHOULD BE REQUIRED TO DO LIKEWISE. WE HAVE TRIED TO TRADE THIS TRUCK IN FOR ANOTHER VEHICLE, BUT ARE BEING OFFERED WAY BELOW KELLY BLUE BOOK PRICE BECAUSE OF THE RUST ISSUE. *TR
THERE IS RATTLE/VIBRATION IN MY TRUCK'S STEERING COLUMN. ANY TIME I GO OVER AN UNEVEN SURFACE I HEAR AN ANNOYING RATTLE COMING FROM UNDER THE HOOD IN FRONT THE STEERING WHEEL, AND I FEEL A CONSISTENT VIBRATION IN THE STEERING WHEEL. THIS RATTLE STARTED WITH ABOUT 35,000 MILES ON THE VEHICLE, JUST IN TIME FOR THE WARRANTY TO EXPIRE. MY TRUCK NOW HAS 60,000 MILES ON IT WITH THE SAME ANNOYING PROBLEM. MY DEALER KEEPS TELLING ME THERE IS PROBABLY GOING TO BE A RECALL ON IT, SO I DON'T WANT TO PAY TO REPAIR IT (WHATEVER MAY BE WRONG WITH IT). *NM
Tires & wheels
Reports naming tires, wheels, hubs, or the tire-pressure monitoring system.
From owner reports, verbatim
TIRES WARPING. MAKING TRUCK BOUNCE WHILE DRIVING. *TR
DT: CONTACT STATED THERE WAS RECALL 05V379000 CONCERNING THE ABS SYSTEM. A LOCAL SERVICE DEALER PERFORMED THE RECALL REPAIRS. AFTER THE REPAIRS WERE DONE THE CONTACT APPLIED THE BRAKES, BUT THE VEHICLE WOULD NOT STOP. UPON INSPECTION, THE DEALER STATED THE FRONT LEFT HUB NEEDED TO BE REPLACED. THE DEALER REPLACED THE HUB, AND THIS CORRECTED THE PROBLEM. HE HAD TO COVER THE COST OF THE REPAIRS.*AK UPDATED 11/29/05. *JB
Interior & seats
Reports naming seats, latches, locks, linkages and interior fittings.
From owner reports, verbatim
2002 GMC SIERRA ANTI LOCK BRAKES ENGAGED WHEN CONSUMER ATTEMPTED TO STOP. *MR ON ANOTHER OCCASION THE ANTI LOCK BRAKES WOULD NOT ALLOW THE VEHICLE TO STOP. THE SERVICE DEPARTMENT INFORMED THE CONSUMER THAT THE VEHICLES HUB ON THE DRIVERS SIDE NEEDED REPLACED. THERE WAS NO LIGHT INDICATION. RUST WOULD GET UNDER THE SENSORS AND LIFT THEM. *SC
WHILE DRIVING FRONT SEAT WILL AUTOMATICALLY MOVE FORWARD, PINNING THE DRIVER AGAINST THE STEERING WHEEL. CONSUMER CONTACTED THE DEALER. HOWEVER, PROBLEM RECURRED. *AK.. THE OWNERS MANUAL TELLS HOW TO ACTIVATE THE MEMORY SETTING FOR FRONT SEATS., BUT IT DOESN'T TELL HOW TO DEACTIVATE IT. *AK
Too few reports in this category for a page of its own — they appear in the full complaint list.
Powertrain (other)
Powertrain reports that are not specifically the engine or transmission — driveshafts, axles, transfer cases and differentials.
From owner reports, verbatim
2002 GMC SIERRA DENALI WHEEL BEARING FAILURE LEFT & RIGHT SIDE AS WELL AS FRONT DIFFERENTIAL TROUBLE. *AK
AT 40,000 MILES UNIVERSAL JOINTS FAILED WITHOUT WARNING. *AK
Too few reports in this category for a page of its own — they appear in the full complaint list.
Visibility
Reports naming windshields, glass, wipers, defrosters and mirrors.
From owner reports, verbatim
THE MIRRORS ON MY GMC 1500 Z71 TRUCK KEEP BREAKING. I'VE ONLY TAKEN IT THROUGH THE CAR WASH, WHEN THE ATTENDENT FOLDS IN THE MIRRORS ON BOTH SIDES, WHEN FINISHED I FOLD THEM BACK AND THEN THEY BREAK. IT HAS HAPPENED 2 TIMES AND THE COST IS $200 PER MIRROR. VERY UNREASONABLE FOR A MIRROR. I HAVE CALLED GM(CASE 1-328469134) AND THEY REFUSE TO DO ANTTHING FOR ME.
EXTERIOR DRIVER SIDE REAR VIEW MIRROR HAD TO BE REPLACED 3 TIMES BECAUSE OF SEVERE VIBRATION. THE VIBRATION WAS SO SEVERE THAT THE DRIVER WAS UNABLE TO SEE ONCOMING VEHICLES. *AK
Too few reports in this category for a page of its own — they appear in the full complaint list.
Electrical
Reports naming the electrical system — wiring, battery, charging, control modules, infotainment and electrical accessories.
From owner reports, verbatim
FOLKS; WHAT IS THE STORY WITH TIN WHISKERS FORMING IN SOLDERED ELECTRICAL COMPONENTS? DOES MY GMC HAVE LEAD FREE SOLDER ANYWHERE IN IT'S ELECTRICALLY SOLDERED COMPONENTS? I'VE HAVE MULTIPLE FAILED ELECTRICAL SYSTEMS WHICH IMPLIES MULTIPLE SHORTS. WHAT MAKES, MODELS AND YEARS ARE THIS PROBLEM KNOWN TO HAVE OCCURRED IN BESIDES THE TOYOTA CAMRY 2003? WHAT ARE YOU DOING TO FIX THIS PROBLEM? *TR
TL* THE CONTACT OWNS A 2002 GMC SIERRA 1500. THE CONTACT STATED THAT THE INSTRUMENTAL PANEL COMPONENTS FAILED. THE DEALER ADVISED THE CONTACT THAT THE INSTRUMENT PANEL CLUSTER FAILED AND WOULD NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND THE CURRENT MILEAGE WAS 64,000. UPDATED 02/14/12*LJ UPDATED 02/17/12
Too few reports in this category for a page of its own — they appear in the full complaint list.
Other / unspecified
Reports whose component NHTSA recorded as unknown, or that do not map to one of the categories above.
From owner reports, verbatim
I WAS TOWING MY 33 FT 2000 THOR TRAVEL TRAILER, USING MY 2002 GMC SIERRA 2500 HD CREW CAB DIESEL TRUCK. AS I PULLED INTO MY STORAGE LOT THE TRAILER HITCH RECEIVER THAT WAS SUPPOSED TO BE WELDED TO A FACTORY INSTALLED LOAD LEVELER TRAILER HITCH COMPLETELY BROKE OFF. THE SAFETY CHAINS AND THE SAFETY BRAKE PULL WIRE WERE ALL ATTACHED TO THE HITCH RECEIVER. SUBSEQUENTLY THE TRAILER SEPARATED FROM THE TRUCK WITH NO SAFETY EQUIPMENT ATTACHED. THE TRAILER CRASHED TO THE GROUND DAMAGING THE FRONT TOWING PART OF THE TRAILER, SLIDE OUT HYDRAULICS AND AIR CONDITIONER SO FAR. I TOOK THE GMC TRUCK AND THE BROKEN HITCH TO RYDEL GMC IN VAN NUYS, CALIFORNIA. THEY SAID THAT IT LOOKED LIKE THE WELD HAD NEVER TAKEN BECAUSE THERE WAS PAINT BETWEEN THE WELD AND THE TRUCK BODY. RYDEL SAID THAT THEY WOULD HAVE TO CONTACT THE FACTORY REP TO GET AN OK TO FIX THE HITCH. THE FACTORY REP TOLD THEM THAT MY ''GOOD WILL TIME'' WAS USED, WHATEVER THAT MEANS, AND THAT I HAD TOO MANY MILES ON THE TRUCK (67,000), AS IF MILEAGE HAD SOMETHING TO DO WITH IT. I ASKED IF THEIR TOWING HITCHES HAD A LIMITED MILEAGE WARRANTY, I GOT NO ANSWER. I TOOK THE PART OF THE HITCH THAT BROKE OFF AND THE TRUCK TO A CERTIFIED WELD SHOP FOR A SECOND OPINION ON THE QUALITY OF THE WELD. I WAS TOLD THAT MOST OF THE WELD HAD NEVER ADHERED TO THE METAL AND THE PART OF THE WELD THAT BROKE NEVER BONDED TO THE STEEL. THE CERTIFIED HITCH WELD SHOP SAID IT WILL COST $550.00 TO REMOVE THE OLD HITCH AND INSTALL A NEW ONE. I FEEL THAT THE DEFECTIVE WELD ON THE HITCH COULD CAUSE A SERIOUS ROAD HAZARD AND POTENTIAL LOSS OF LIFE. I JUST PRAY THAT THE THOUSANDS OF TRAILERS THAT BREAK OFF THEIR TOWING VEHICLES ARE NOT THE RESULT OF DEFECTIVE WELDS. *JB
DT: THE CONTACT OWNS A 2002 GMC SIERRA. THE CONTACT WAS HAVING A PROBLEM WITH THE POSITIVE TERMINALS ON THE BATTERIES THAT ARE MADE BY AC DELCO, THESE TERMINALS CORRODED FROM THE INSIDE, CAUSING THEM TO FALL OFF. THE PROBLEM HAPPENED ON OCTOBER 10, 2005. THE BATTERY HAD BEEN IN THE VEHICLE EVER SINCE DATE OF PURCHASE. THE MANUFACTURER OF THE VEHICLE AS WELL AS THE MANUFACTURER OF THE BATTERY NEITHER OF THEM WANTED TO TAKE RESPONSIBILITY FOR THE PROBLEM. THE CONTACT WENT TO HAVE THE BATTERY REPLACED, AND THE MECHANIC TOLD HIM THAT HE HAD TWELVE MORE OF THE SAME BATTERIES SI WITH THE SAME PROBLEM. *AK
Too few reports in this category for a page of its own — they appear in the full complaint list.
Driver assistance
Reports naming forward-collision avoidance, lane keeping, back-over prevention, cruise control and related electronic driver-assistance systems.
From owner reports, verbatim
WHILE DRIVING WITH THE CRUISE CONTROL SET TO 70 MPH THE VEHICLE ACCELERATED TO 90 MPH WITHOUT WARNING. THE CONSUMER STATED SHE DISENGAGED THE CRUISE CONTROL, HOWEVER THE VEHICLE CONTINUED TO ACCELERATE. THE VEHICLE WAS THROWN INTO NEUTRAL IN ORDER TO SLOW IT DOWN. PLEASE PROVIDE ADDITIONAL INFORMATION. *JB *AK
I STARTED THE VEHICLE AFTER VEHICLE WAS SITTING FOR ABOUT 4 HOURS. WHILE BACKING OUT OF MY DRIVEWAY, THE VEHICLE STARTED ACCELERATING, EVEN THOUGH I HAD NOT YET PRESSED THE ACCELERATOR. EVEN WITH MY FOOT PRESSING THE BRAKE PEDAL AS HARD AS I COULD, THE VEHICLE STOPPED BRIEFLY, BUT THEN THE REAR TIRES BRIEFLY SPUN AND THE VEHICLE STARTED MOVING IN REVERSE AGAIN, DRAGGING THE LOCKED FRONT TIRES. AFTER 25 FEET, VEHICLE HIT PARKED VEHICLE ON OTHER SIDE OF STREET. VEHICLE STOPPED, BUT REAR WHEELS CONTINUED TO SPIN UNTIL I PUT THE VEHICLE IN PARK. IT SEEMED LIKE THROTTLE WAS STUCK OPEN, EVEN THOUGH I HAD NOT ONCE HIT THE ACCELERATOR.*AK
Too few reports in this category for a page of its own — they appear in the full complaint list.
Seat belts
Reports naming seat belts, buckles, retractors and pretensioners.
From owner reports, verbatim
TL* THE CONTACT OWNS A 2002 GMC SIERRA. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC FOR SERVICE AND THE MECHANIC STATED THAT THERE WAS RUST FOUND IN THE DRIVERS SIDE BRAKE BAKING PLATE AND BRAKE LINE. THE PRIVATE MECHANIC ALSO STATED THAT THERE MAY BE SAFETY RELATED FAILURES INVOLVING THE SUSPENSION AND BRAKE PEDAL BECAUSE THE PEDAL HAD TO BE DEPRESSED ALL THE WAY TO THE FLOOR BEFORE THE BRAKES FUNCTIONED PROPERLY. IN ADDITION, THE CONTACT ALSO STATED THAT THE SAFETY BELTS FAILED TO OPEN AND CLOSE PROPERLY. THE VEHICLE WAS NOT TAKEN TO AN AUTHORIZED DEALER AND THE MANUFACTURER WAS NOT NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 101,950. THE CONSUMER STATED TO PLEASES DISREGARD NOTICE. HE CALLED THE SAFETY LINE TO REPORT A COMPLAINT AGAINST A VEHICLE INSPECTION STATION, NOT KNOWING THE HOTLINE WAS TO REPORT SAFETY DEFECTS. UPDATED 10/07/11
THE DRIVER'S SIDE SEAT BACK FRAME FAILED AT THE WELDED JOINTS. DRIVER WAS THROWN TO RIGHT AND BACK WHILE AT HIGHWAY SPEED. THIS COMPONENT ALSO SERVES AS THE SHOULDER/SEAT BELT ATTACHMENT.*AK
Too few reports in this category for a page of its own — they appear in the full complaint list.
Airbags
Reports naming the air-bag system — deployment behaviour, inflators, sensors and warning lights.
From owner reports, verbatim
CONSUMER STATES THAT THE VEHICLE WENT AIR BORN AND DID A NOSE DIVE INTO THE GROUND. UPON IMPACT, BOTH FRONT AIRBAGS DID NOT DEPLOY. DEALER NOTIFIED.*AK
THE VEHICLE WAS INVOLVED IN A FRONTAL COLLISION, AND THE AIR BAGS FAILED TO DEPLOY.*JB
Too few reports in this category for a page of its own — they appear in the full complaint list.
Fuel system
Reports naming fuel storage or delivery — tanks, pumps, lines, injectors and fuel leaks.
From owner reports, verbatim
DEAR SIR OR MA'AM, I HAVE A 2002 GMC SIERRA TRUCK THAT I BOUGHT NEW IN 2002. THE BRAKES RECENTLY FAILED COMPLETELY WHILE MY WIFE WAS DRIVING ON OR ABOUT SEPTEMBER 26, 2014. THE BRAKE PEDAL WENT TO THE FLOOR WITHOUT SIGNIFICANT BRAKING ACTION. FORTUNATELY SHE WAS ABLE TO STOP SAFELY AND WAS NOT INVOLVED IN AN ACCIDENT. UPON EXAMINATION, THE BRAKE LINE TO THE LEFT REAR WHEEL WAS COMPLETELY RUSTED THROUGH. I EXAMINED THE REST OF THE LINES AND NOTICED THAT THE BRAKE LINES, THE TRANSMISSION COOLER LINE AND THE FUEL LINE ALL SHOW SIGNS OF MAJOR CORROSION, ESPECIALLY ALONG THE FRAME. I HAVE LESS THAN 43,000 MILES ON THIS TRUCK AND IT WAS GARAGE-KEPT THE FIRST NINE YEARS I OWNED IT. I LIVE IN KY WHERE THE ROADS ARE ONLY SALTED A FEW TIMES A YEAR. THE REST OF THE VEHICLE IS RELATIVELY RUST FREE. THE TRUCK IS UNSAFE TO DRIVE NOW. EVEN IF I PATCH THE LEAK, THE REST OF THE LINES COULD FAIL AT ANY TIME. I COULD SUFFER CATASTROPHIC BRAKE FAILURE WHILE TOWING MY BOAT OR HORSE TRAILER OR SIMPLY GOING DOWN A HILL. FURTHERMORE, THE FUEL LINES ARE UNDER CONSIDERABLE PRESSURE AND IF THEY RUPTURE, THERE COULD BE A VERY DANGEROUS FIRE HAZARD. IF THE TRANSMISSION COOLER LINES RUPTURE, I COULD HAVE A COMPLETE TRANSMISSION FAILURE. I HAVE READ THAT THIS IS A KNOWN ISSUE WITH CHEVROLET AND GMC TRUCKS FOR YEARS 1999 TO 2003 AND THAT THE NTHSA HAS LOOKED INTO THIS IN THE PAST. IF OTHER TRUCKS ARE IN THE SAME CONDITION AS MINE (AND I BELIEVE THERE ARE), THERE IS A MAJOR SAFETY PROBLEM ON THE ROADS RIGHT NOW. YET, TO DATE NO RECALL HAS BEEN ISSUED. I THINK THIS IS COURTING DISASTER. IT IS MY OPINION THAT LINES MADE WITH INFERIOR STEEL WERE USED IN THE CONSTRUCTION OF THIS VEHICLE, YET GM REFUSES TO ACKNOWLEDGE THE FACT. I URGE YOU TO LOOK FURTHER INTO THIS MATTER. THIS IS NTHSA CASE NUMBER: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
REQUEST FOR WARRANT ON FUEL INJECTORS FOR LIFE OF VEHICLE. *BF THE CONSUMER DID NOT BELIEVE THAT THE EXTENDED WARRANTY THAT GMC ISSUED WAS FAIR. THE WARRANTY WAS ONLY FOR 7 YEARS OR 200,000 MILES WHICH EVER OCCURRED FIRST. THE CONSUMER STATED THE VEHICLE HAS 8 INJECTORS AND WAS CONCERNED THEY MAY FAIL ONCE THE WARRANTY EXPIRED. (DEAN SUTTON LAWYER ON BEHALF OF CLIENT WILL REYNOLDS) *JB
Too few reports in this category for a page of its own — they appear in the full complaint list.
Exterior lighting
Reports naming headlights, tail lights, turn signals and other exterior lighting.
From owner reports, verbatim
DT*: THE CONTACT STATED THE HEADLIGHTS TURNED OFF MOMENTARILY WHEN THE STEERING WHEEL WAS TILTED. THE HEADLIGHTS CAME ON BY THEMSELVES WITHOUT PRIOR INDICATION. THE CONTACT DETECTED THE ODOR OF SOMETHING BURNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT REPAIR SHOP, WHICH DISCOVERED THE MULTI FUNCTION TURN SIGNAL SWITCH SHORTED OUT. ALTHOUGH THERE WAS NO FIRE THE CONNECTING WIRES AND TERMINALS WERE BLACK AND MELTED. THE TURN SIGNAL SWITCH WAS REPLACED. *AK
DT: CONSUMER STATED BRAKE FAILURE RESULTED IN EXTENDED STOPPING DISTANCE. TOOK TO A DEALER FOR THIS ISSUE 3 TIMES. DEALER'S GENERAL MANAGER SAID THERE WAS SOME TYPE OF PROBLEM BUT HE DID NOT KNOW WHAT CAUSED IT. NO REPAIRS OR PARTS REPLACED. *AK ON OCT 18, 2004 THE REAR ROTORS WERE TURNED. EVEN AFTER THE ROTORS WERE TURNED THE BRAKES STILL PERFORMED POORLY. THE RIGHT FOG LIGHT FELL OFF WHILE DRIVING. *NM
Too few reports in this category for a page of its own — they appear in the full complaint list.
Heating & air conditioning
Reports naming the heating, ventilation and air-conditioning system.
From owner reports, verbatim
CONSUMER COMPLAINS OF PREMATURE STALLING AT IDLE. THE VEHICLE LACKS SUFFICIENT POWER, IT SURGES AND AT TIMES REFUSES TO ACCELERATE. THE TRANSMISSION DOESN'T SHIFT DOWN PROPERLY OUT OF 4TH GEAR AND THE AIR CONDITIONING UNIT DOES NOT COOL PROPERLY AND MAKES WHISTLING NOISES. *JG *JB
Too few reports in this category for a page of its own — they appear in the full complaint list.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Elsewhere on this vehicle
Data sources
- NHTSA Office of Defects Investigation — owner-reported complaints and the components recorded on them
Data on this page last refreshed .