RoadVitals

2002 GMC Sierra Suspension Problems

Owner-reported complaints naming the suspension system, filed with NHTSA

Data refreshed

Suspension reportsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
12
Latest Aug 26, 2013
Share of all reportsThis category as a share of every owner report on file for this model year. One report can name more than one component, so the categories overlap.
5%
of 249 total
Crash or fire reportedReports in this category whose submitter recorded that a crash or a fire occurred. The reporter's own answer on the NHTSA form, not a verified finding.
1
Injuries or deaths reportedTotals the submitters entered on their own reports in this category. Not verified by NHTSA and not a casualty statistic.
0

What this page shows

Reports naming suspension components — springs, struts, shocks, control arms and related hardware. Every record below is an owner-reported complaint about the 2002 GMC Sierra submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 12 reports on file name it.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Owner reports naming suspension

Shown in the owner’s own words, exactly as filed

Body & structureBrakesSuspension
Filed Aug 26, 2013

THIS IS AN OLD INCIDENT; HOWEVER, UNTIL JUST RECENTLY, I DID NOT REALIZE THERE WAS A WEBSITE SUCH AS YOURS. ALSO, I AM REPORTING A SPECIFIC INCIDENT, BUT ALSO WANT TO INCLUDE OTHER GENERAL INFORMATION. THE INCIDENT WHICH OCCURRED WAS RELATED TO MY BRAKE FLUID LINES RUSTING COMPLETELY THROUGH WHILE I WAS DRIVING DOWN THE ROAD WITH MY TWO SMALL GRANDCHILDREN. WHEN A VEHICLE STOPPED IN FRONT OF ME, I PUSHED ON MY BRAKES ONLY TO FIND I COULD NOT STOP. FORTUNATELY, THERE WAS A FIELD ON THE RIGHT SIDE OF THE ROAD AND I DROVE INTO IT, RATHER THAN HITTING THE VEHICLE. WHEN MY HUSBAND CHECKED THE BRAKES, THE LINES LITERALLY FELL APART. WE STILL HAVE THIS TRUCK, BUT THE ENTIRE UNDERSIDE OF IT (FRAME, SPRING HANGERS, FRONT DRIVE SHAFT, ETC) ARE ALL RUSTED. ANOTHER ISSUE THAT HAPPENED EARLIER THIS SUMMER - THE SPARE TIRE CARRIER HAD BECOME SO RUSTED, MY SPARE TIRE ACTUALLY CAME LOSE WHILE DRIVING DOWN THE ROAD. FORTUNATELY IT WAS HELD UP BY A CHAIN. UPON LEARNING THAT THIS IS A PROBLEM WITH MOST ALL GM TRUCKS, I FELT OBLIGATED TO BASE MY COMPLAINT IN THE HOPES THAT SOMETHING CAN BE DONE. TOYOTA FACED SIMILAR PROBLEMS, BUT FORTUNATELY STOOD BEHIND THEIR PRODUCTS AND MADE IT RIGHT WITH THEIR CUSTOMERS AND I FEEL GM SHOULD BE REQUIRED TO DO LIKEWISE. WE HAVE TRIED TO TRADE THIS TRUCK IN FOR ANOTHER VEHICLE, BUT ARE BEING OFFERED WAY BELOW KELLY BLUE BOOK PRICE BECAUSE OF THE RUST ISSUE. *TR

NHTSA ID
10537360
Incident
Jul 14, 2012
Mileage
70,000 mi
SteeringSuspension
Filed Feb 15, 2006

THERE IS RATTLE/VIBRATION IN MY TRUCK'S STEERING COLUMN. ANY TIME I GO OVER AN UNEVEN SURFACE I HEAR AN ANNOYING RATTLE COMING FROM UNDER THE HOOD IN FRONT THE STEERING WHEEL, AND I FEEL A CONSISTENT VIBRATION IN THE STEERING WHEEL. THIS RATTLE STARTED WITH ABOUT 35,000 MILES ON THE VEHICLE, JUST IN TIME FOR THE WARRANTY TO EXPIRE. MY TRUCK NOW HAS 60,000 MILES ON IT WITH THE SAME ANNOYING PROBLEM. MY DEALER KEEPS TELLING ME THERE IS PROBABLY GOING TO BE A RECALL ON IT, SO I DON'T WANT TO PAY TO REPAIR IT (WHATEVER MAY BE WRONG WITH IT). *NM

NHTSA ID
10150348
Incident
Jul 1, 2004
Mileage
35,000 mi
BrakesSuspension
Filed Nov 4, 2005
Crash reported

ON 01 NOV, I WAS PULLING INTO A PARKING SPOT WHEN MY BRAKES TOTALLY FAILED CAUSING ME TO CRASH INTO A PARKED CAR. I WAS ENTERING THE PARKING SPOT BELOW 5 MPH WHEN THE BRAKES FAILED. I DROPPED MY TRUCK OFF AT A REPAIR CENTER ON 03 NOV AND THEY INFORMED ME THAT BOTH THE LEFT FRONT HUB BEARING WAS SHOT AND THE ANTI-LOCK BRAKES SENSOR WAS SHOT. BOTH ITEMS WERE REPLACED.*JB

NHTSA ID
10141788
Incident
Nov 1, 2005
Mileage
63,838 mi
BrakesSuspension
Filed Sep 29, 2005

DT: THE CONTACT STATES THE ABS SYSTEM IS BAD. IT ALMOST CAUSED AN ACCIDENT ON 8-20-05 BECAUSE BRAKES WENT TO THE FLOOR. THERE WAS NO BRAKING POWER. HAD TO SHIFT THE CAR INTO PARK TO GET THE VEHICLE TO STOP. THE CONTACT WAS GOING VERY SLOWLY WHEN THIS HAPPENED. THIS WAS THE FIRST INCIDENT OF THIS KIND. THE DEALER REPAIRED THE VEHICLE. THEY REPLACED THE WHEEL BEARINGS, THE HUB, THE ROTORS, AND A CABLE THAT WAS ATTACHED TO THE WHEEL BEARING ON 8-22-05. IT SEEMS TO BE FIXED AS OF NOW. *AK *JB

NHTSA ID
10133910
Incident
Aug 20, 2005
Mileage
39,000 mi
Suspension
Filed Sep 6, 2005

2002 GMC SIERRA EXPERIENCED EXTENDED STOPPING DISTANCE.*MR THE VEHICLE'S FRONT END BOUNCED AND MADE NOISE. IT WAS LATER DETERMINED THAT THE PROBLEM WAS A FAULTY DRIVER'S SIDE FRONT HUB BEARING ASSEMBLY. AFTER MANY PHONE CALLS AND LETTER THE CONSUMER RECEIVED A CHECK FROM THE MANUFACTURER. THE CHECK COVERED THE PART NOT THE LABOR. THE CONSUMER WANTS TO KNOW WHY THIS PART WAS RECALLED IN CANADA BUT NOT IN THE US. *NM

NHTSA ID
10135653
Incident
Mar 3, 2005
Mileage
27,000 mi
SteeringSuspension
Filed Feb 7, 2005

FRONT SUSPENSION/ STEERING 'RATTLES' EXCESSIVELY WHEN IN A TURN AND ROAD ROUGH TO THE POINT I MUST ACCOMMODATE IT IN HOW I DRIVEN TURNS. THE RATTLE ALMOST GOES AWAY AFTER THE FRONT SUSPENSION IS LUBED BUT IS BACK IN ABOUT 500 MILES OF DRIVING. *JB

NHTSA ID
10110057
Incident
Feb 4, 2005
Mileage
25,000 mi
Suspension
Filed Apr 2, 2004

I HAVE A 2002 3/4 TON CREW CAB SIERRA WITH DURAMAX DIESEL AND ALLISON TRANSMISSION. THE TRUCK HAS 17000 MILES. OVER THE LAST TWO WEEKS, I HAVE HAD TWO SHOCK ABSORBERS FAIL CATASTROPHICALLY DUE TO A WELD AT THE BOTTOM ATTACHMENT POINT. IN THE FIRST CASE, THE SHOCK WAS LODGED IN THE BOTTOM A ARM ASSEMBLY. THIS CAUSED THE STEERING TO BEHAVE STRANGELY. UPON SERVICING THE OTHER SHOCK, A CRACK IN THE WELD WAS FOUND. MY DEALER SAYS THAT SHOCKS ARE A MAINTENANCE ITEM AND REFUSES DO ANYTHING ABOUT THIS THE CUSTOMER ASSISTANCE IS ALSO NOT CONCERNED, THOUGH THEY FILED A CASE..1-204723707 *JB

NHTSA ID
10064389
Incident
Mar 31, 2004
Mileage
17,000 mi
Fuel systemPowertrain (other)Suspension+1 more
Filed Mar 3, 2004

2002 GMC SIERRA DENALI WHEEL BEARING FAILURE LEFT & RIGHT SIDE AS WELL AS FRONT DIFFERENTIAL TROUBLE. *AK

NHTSA ID
10060287
Incident
Feb 20, 2004
Mileage
70,000 mi
Suspension
Filed Jan 7, 2003

REAR AXLE UNSTABLE WHEN CORNERING OVER MODERATE BUMPS. LOSES LATERAL TRACTION. DEALER FAILED TO MAKE A GENUINE EFFORT TO REPLICATE THE PROBLEM. I REPLACED REAR SHOCKS AT MY OWN EXPENSE, PROBLEM WAS REDUCED BUT NOT ELIMINATED.

NHTSA ID
10000767
Incident
Jul 8, 2001
Mileage
10 mi
Suspension
Filed May 7, 2002

VEHICLE PULLS TO THE LEFT AT HIGHWAY SPEEDS. 2 ATTEMPTS BY THE DEALER HAVE FAILED TO REMEDY THE SITUATION. CONSUMER FEELS THIS CONDITION PRESENTS A DANGER TO HIMSELF AND THE GENERAL PUBLIC WHENEVER HIS FULL ATTENTION IS DIVERTED FROM TRYING TO KEEP THE VEHICLE GOING STRAIGHT. *TT

NHTSA ID
785993
Suspension
Filed Mar 26, 2002

AFTER A LONG TRIP THE REAR END WILL VIBRATE AND SHIFTS WHEN TAKING OFF FROM A STOP. DEALER DROVE VEHICLE ON LONG TRIP BUT COULD NOT DUPLICATE THE PROBLEM. NLM

NHTSA ID
8006411
Suspension
Filed Jan 27, 2002

THE REAR END OF VEHICLE SKIPS BACK AND FORTH WHEN I HIT A BUMP/WHEN I'M GOING ON A RAMP TURNING RIGHT WITH THE WEIGHT OF THE VEHICLE ON THE LEFT SIDE AND HIT A BUMP OR WASH BOARD IT IS THE WORST. *AK

NHTSA ID
757391

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Other components reported on this vehicle

Categories with enough reports to have a page of their own

Elsewhere on this vehicle

Data sources

Data on this page last refreshed .