Owner-reported complaints naming the transmission system, filed with NHTSA
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Reports naming the automatic or manual transmission, including shifting behaviour, shudder, slipping and transmission control modules. Every record below is an owner-reported complaint about the 2002 GMC Sierra submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 12 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Shown in the owner’s own words, exactly as filed
GMC 2002 1/2 TON PICKUP,TRANSMISSION REVERSE WENT OUT AT 44,000 MILES (FIRST TIME IT WENT OUT AT 28,000 MILES). REPAIRED FOR SECOND TIME PARTS. REACTION SHELL GEAR STRIPPED. PARTS SHELL, GEAR, FLTR KIT, SEAL, SEAL OIL, GASKET. R&R TRANS REPLACE REACTION SHELL AND GEAR.*JB
I HAVE A 2002 GMC TRUCK. AT 38,000 MILES THE CLUTCH WENT OUT COMPLETELY. THE MECHANIC TOLD ME THE CLUTCH PLATE WAS OK BUT THE 2 HYDRAULIC CYLINDERS NEEDED TO BE REPLACED.
DT: CALLER COMPLAINED ABOUT TRANSMISSION FAILURE. WHILE PULLING AWAY FROM A STOP SIGN HEARD A NOISE AND COULD NOT GET VEHICLE TO MOVE. FINALLY, GOT IT OFF THE ROAD, BUT WAS UNABLE TO MOVE FORWARD OR BACKWARD. CALLER SAID THE ORIGINAL OWNER HAD THE SAME PROBLEM. MANUFACTURER WANTED DEALER TO EVALUATE THE PROBLEM AND CALL THEM BACK, AND FOR THE CALLER TO PAY FOR REPAIRS. . DEALER HAD NOT COME SEEN THE VEHICLE. *AK
VEHICLE HAS A STRONG JERK WHEN SHIFTING FROM 1ST TO 2ND AND SOMETIMES HAS A SLIPPING / DELAYED JERK WHEN SHIFTING FROM 1ST TO 2ND. VEHICLE WAS TAKEN TO DEALERSHIP. VALVE BODY WAS REPLACED AT 30,000 MILES. DID NOT CORRECT THE PROBLEM. VEHICLE TAKEN BACK. DEALER REPLACED TRANSMISSION FLUID AND ADDED ADDITIVES. VEHICLE STARTED MAKING A POPPING NOISE WHEN SHIFTING AT 30,100 MILES. DEALER ADVISED THIS WAS NORMAL. VEHICLE WOULD NOT PULL IN REVERSE SOMETIMES AND WOULD ONLY SHIFT AT HIGH RPM AND NO OVERDRIVE AT 34,000 MILES. DEALER REBUILT TRANSMISSION AND REPLACED BROKEN SUN SHELL GEAR. VEHICLE STILL JERKING HARD / TRANSMISSION SLIPPING FROM 1ST TO 2ND. DEALER NOTIFIED. VEHICLE STILL UNDER WARRENTY. DEALER ADVISED THEY WOULD HAVE TO CONTACT GM FOR REPAIR SUGGUESTIONS. 3 MONTHS HAVE WENT BY AND DEALER WILL NOT SCHEDULE REPAIR OF TRANSMISSION. TRANSMISSION NOW HAS POPPING NOISE WHEN SHIFTING ALL GEARS AND MAKES VIBRATION AT 55MPH TO 65 MPH. TRANSMISSION STILL POPPING, JERKING, AND SLIPPING FROM 1ST TO 2ND.
TRANSMISSION SHIFTS WITH JERK FROM 1ST TO 2ND GEAR WITH A CLUNK NOISE. ALL OTHER SHIFTING APPEAR TO BE SMOOTH WITHOUT THE JERK OR CLUNK. *LA
THE VEHICLE SURGED, THE REMOTE STARTER INTERFERED WITH THE FAULT SENSOR WHICH CAUSED THE ENGINE LIGHT TO ILLUMINATE. THE VEHICLE LOST POWER WHILE DRIVING, AND STALLED, THE FUEL PUMP WAS REPLACED, HOWEVER THE PROBLEMS CONTINUED. *TS. THE TRANSMISSION CHANGED BETWEEN GEARS, AND THE DEALER CHANGED THE PCM. THE PROBLEM WAS DISCOVERED TO BE INCORRECT WIRING WHICH WAS ROUTED WRONG WITHIN THE IGNITION WHICH CAUSED THE PROBLEMS. *JB
INTERMITTENT SURGES, LOSS OF POWER WHILE IN MOTION, TRANSMISSION, LACK OF ACCELERATION. *MR AT PURCHASE, THE CHECK ENGINE LIGHT CAME ON THREE TIMES BEFORE LEAVING THE DEALERSHIP LOT. DEALER ADVISED THAT THE DEALER INSTALLED REMOTE STARTER OR ALARM SYSTEM WAS INTERFERING WITH FAULT SENSOR AND WAS NOT A PROBLEM. HOWEVER THE LOST POWER WHILE DRIVING, INTERMITTENT SURGES AND STALL OUTS AT FREEWAY SPEED/85 MPH STILL EXISTED. ON ONE OCCASION CONSUMER WAS ALMOST IN AN ACCIDENT WHEN THE TRANSMISSION CLANGED BETWEEN GEARS AND THERE WAS POOR ACCELERATION. CONSUMER HAD TO SHIFT INTO 4 WHEEL DRIVE OR MANUALLY DOWNSHIFT, OR TURN THE ENGINE OFF THEN ON AGAIN. DEALER REPLACED PCM MODULE, FUEL PRESSURE REGULATOR AND GASKETS, FUEL PUMP ASSEMBLY. HOWEVER PROBLEM STILL EXIST. DEALERSHIP AGREED TO HOLD THE VEHICLE FOR FURTHER INVESTIGATION. FURTHER INVESTIGATION REVEALED THAT THE WIRES FROM THE DEALER INSTALLED ACCESSORIES SUCH AS THE ALARM SYSTEM AND REMOTE STARTER OR ANTI-THIEF SYSTEM, AND FACTORY WIRE FROM PCM/VCM TO THE TRANSMISSION BE REPLACED. DEALER REPLACED ALL IGNITION WIRING, WIRING FROM THE PCM/VCM TO THE TRANSMISSION AND REPLACED THE CONTROL VALVE BODY THAT REGULATES THE CRUISE CONTROL. CONSUMER HAS BEEN WITHOUT VEHICLE FOR MORE THAN 21 DAYS AND WILL SEEK A REPLACEMENT VEHICLE IF WIRING REPAIRS DOES NOT REMEDY THE PROBLEM(S). *TT *NLM
THERE ARE PROBLEMS WITH THE SHIFTING MECHANISM ON THE TRANSMISSION. DEALER WAS CONTACTED. PH
CONSUMER COMPLAINS OF PREMATURE STALLING AT IDLE. THE VEHICLE LACKS SUFFICIENT POWER, IT SURGES AND AT TIMES REFUSES TO ACCELERATE. THE TRANSMISSION DOESN'T SHIFT DOWN PROPERLY OUT OF 4TH GEAR AND THE AIR CONDITIONING UNIT DOES NOT COOL PROPERLY AND MAKES WHISTLING NOISES. *JG *JB
CONSUMER STATES THAT WHILE DRIVING AND TRYING TO DOWN SHIFT THE VEHICLE AND NO WARNING THE RPM IS STILL RACING. DEALER NOTIFIED. MR
TRANSMISSION SHIFTS WITH A STRONG JERK FROM 1ST TO 2ND GEAR, PROBLEM BEGAN 7/30/02, DEALER REPLACED VALVE BODY, RETURN AGAIN 8/8/02 WITH SAME PROBLEM, REPLACED SAME PART, OCCURRED AGAIN LEAVING DEALER SAME DAY AS PICKUP RETURNED BACK TO DEALER AGAIN ON 8/13/02 I WAS TOLD IT WAS THE CHANNEL PLATE AT THAT TIME BY SERVICE AND CALLED BY GM MFG AND WAS TOLD IT WAS VALVE BODY AGAIN. *AK
VEHICLE STALLS ON TAKE OFF, DEALER CANNOT REMEDY PROBLEM. *AK CONSUMER STATES THE PROBLEM OF THE VEHICLE STALLING WAS SOLVED BY USING HIGH OCTANE GASOLINE. THE CLUTCH DOES NOT ENGAGE PROPERLY, ALSO SOMETIMES SOUNDS SO LOOSE. *YH
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Categories with enough reports to have a page of their own
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