RoadVitals

2007 GMC W3500

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
1
Latest Sep 14, 2018
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
4
Latest Oct 26, 2015
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0

Overview

Our database contains 1 NHTSA owner-reported complaint for the 2007 GMC W3500, most frequently naming the other / unspecified, steering and suspension categories. 4 safety recalls have been issued covering this model year; and 139 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Other / unspecified133.3%
  • Steering133.3%
  • Suspension133.3%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

4 campaigns cover this model year

View all 4

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
15V704000

FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY

Oct 26, 2015
13,671 units potentially affected
The defect: Isuzu Manufacturing Services of America (Isuzu) is recalling certain model year 2006-2008 Isuzu NPR and NPR-HD and Chevrolet W3500 and W4500 trucks manufactured March 16, 2005, to August 13, 2008 and 2006-2008 GMC W3500 and W4500 trucks manufactured July 18, 2005, to August 13, 2008. The affected vehicles have a fuel tank that may corrode and leak fuel.
The risk: A fuel leak in the presence of an ignition source increases the risk of a fire.
The remedy: Isuzu will notify owners, and dealers will replace the fuel tank, free of charge. Isuzu issued an interim notification to owners on December 18, 2015. The recall began on April 8, 2016. Owners may contact Isuzu customer service at 1-866-441-9638.
Isuzu Manufacturing Services of AmericaView on NHTSA.gov
10V636000

ENGINE AND ENGINE COOLING

Dec 15, 2010
2,992 units potentially affected
The defect: ISUZU IS RECALLING CERTAIN MODEL YEAR 2006-2007 ISUZU NPR, NQR, NRR, GMC W3500, W4500, W5500, AND CHEVROLET W3500, W4500, AND W5500 VEHICLES. THE OIL PIPE BOLTS WERE NOT TIGHTENED PROPERLY DURING THE VEHICLE PRODUCTION PROCESS. IF NOT ADEQUATELY TIGHTENED, THE BOLT MAY LOOSEN AFTER PROLONGED VEHICLE OPERATION, WHICH CAN RESULT IN OIL SEEPAGE OR LEAKAGE FROM THE PACKING SEALS. IN GENERAL, AS OIL IS LOST, THE OIL WARNING LAMP WILL ILLUMINATE, AND THERE MAY BE ABNORMAL ENGINE NOISE AND LOSS OF OIL CAN CAUSE ENGINE SEIZURE.
The risk: IF THE ENGINE SEIZES WHILE THE VEHICLE IS BEING DRIVEN, THE VEHICLE MAY EXPERIENCE SUDDEN DECELERATION LEADING TO AN INCREASED RISK OF A CRASH.
The remedy: DEALERS WILL REPLACE THE PACKING SEALS WITH NEW ONES AND THE BOLT WILL BE TIGHTENED WITH A SPECIFIED TORQUE. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JANUARY 28, 2011. OWNERS MAY CONTACT ISUZU AT 1-800-255-6727.
ISUZU MANUFACTURING SERVICES OF AMERICAView on NHTSA.gov
08V344000

TRAILER HITCHES

Jul 28, 2008
108 units potentially affected
The defect: KNAPHEIDE IS RECALLING 108 MY 2006-2008 PRO SERIES TRUCK BEDS EQUIPPED WITH AN ICC BUMPER WHICH INCLUDED A PROVISION FOR A BALL HITCH. THERE MAY BE AN INSUFFICIENT WELD ATTACHING THE HITCH CHANNEL TO THE SUPPORTING STRUCTURE.
The risk: THIS COULD RESULT IN BENDING OF THE HITCH CHANNEL OR THE HITCH COULD BE PULLED OFF THE VEHICLE, INCREASING THE RISK OF A CRASH.
The remedy: KNAPHEIDE WILL OFFER TWO REMEDIES TO ITS CUSTOMERS: (1) FOR THOSE CUSTOMERS WHO DO NOT USE THE HITCH, THE HITCH WILL BE REMOVED FROM THE TRUCK BED AND REPLACED WITH AN ICC BUMPER; OR (2) FOR THOSE CUSTOMERS WHO NEED A HITCH, A RECEIVER HITCH ASSEMBLY WILL BE ADDED TO THE EXISTING HITCH ASSEMBLY AND ALL SUSPECT WELD JOINTS WILL BE RE WELDED. THE RECALL BEGAN ON AUGUST 15, 2008. OWNERS MAY CONTACT KNAPHEIDE AT 1-877-473-5763.
KNAPHEIDE MANUFACTURING COMPANYView on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Other / unspecifiedSteeringSuspension
Filed Sep 14, 2018

AT HIGHWAY SPEED, ANY SLIGHT BUMP IN ROAD MAY CAUSE THE VEHICLE TO START VIOLENTLY SHAKING. I HAVE HEARD IT REFERENCED AS A "DEATH WOBBLE" AND THAT IS SO ACCURATE. I HAVE REPLACED ALMOST EVERYTHING - TIRES, SHOCKS, TIE ROD ASSEMBLY, TOE-IN SET, ETC. PROBLEM STILL OCCURS. PROBLEM DOESN'T HAPPEN DAILY - BUT IT HAPPENS SUDDENLY AND IS FRIGHTENING. THIS IS A BOX TRUCK CARRYING A LOAD AND WHEN THE VIOLENT SHAKING OCCURS , YOU HAVE TO HOLD TIGHTLY TO THE WHEEL AND TRY TO CONTROL THE VEHICLE FROM HIGHWAY SPEED 55 - 70MPH DOWN TO ABOUT 30MPH BEFORE THE SHAKING WILL STOP. THIS IS A SERIOUS ISSUE THAT THE MANUFACTURER MUST ADDRESS!

NHTSA ID
11129606
Incident
Sep 14, 2018
Mileage
115,000 mi

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

PIC5650M

This Preliminary Information communication provides information to the technician about vehicles that have an intermittent no crank, no start, or start stall concern with the security light coming on. Technician may find Diagnostic Trouble Codes B3055, B3060, B3935, C0750, C0755, C0760, C0765, and/or C0775.

PIP5601C

This PI communicates the requirement to provide a pico file to receive diagnostic assistance from TAC.

PIT5074R

This Preliminary Information communication provides information to the technician about the use of J-35616-64B and Mini 50 terminal test probe, replacement terminals, and terminated leads.

PIT5074R

This Preliminary Information communication provides information to the technician about the use of J-35616-64B and Mini 50 terminal test probe, replacement terminals, and terminated leads.

PIT5074R

This Preliminary Information communication provides information to the technician about the use of J-35616-64B and Mini 50 terminal test probe, replacement terminals, and terminated leads.

04-06-04-051J

ENGINE

This service bulletin provides information for maintenance cleaning of the fuel injectors and gasoline detergent additive.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

GMC W3500 by model year
YearComplaintsRecallsInvestigationsIssue Index
2010000—
2009020—
2008130—
2007Viewing140—
2006130—
2005000—
2004110—
2003010—
2001001—
2000101—
1999100—
1998010—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.