RoadVitals

2008 GMC W3500

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
1
Latest Nov 23, 2010
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
3
Latest May 17, 2017
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0

Overview

Our database contains 1 NHTSA owner-reported complaint for the 2008 GMC W3500, most frequently naming the brakes category. 3 safety recalls have been issued covering this model year; and 152 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Brakes1100.0%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

3 campaigns cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
17V324000

VEHICLE SPEED CONTROL:ACCELERATOR PEDAL

May 17, 2017
14,807 units potentially affected
The defect: Isuzu Technical Center of America, Inc. (Isuzu) is recalling certain model year 2008-2009 and 2012-2013 Isuzu NPR and NPR HD vehicles and 2008-2009 GMC W3500 and GMC W4500 vehicles. The affected vehicles, equipped with a gasoline-powered engine, have a throttle pedal that may get stuck under the steel stopper bolt, causing the pedal to remain in the full throttle position.
The risk: A stuck open accelerator pedal may result in very high vehicle speeds and make it difficult to stop the vehicle, which could cause a crash, serious injury or death.
The remedy: Isuzu will notify owners, and dealers will remove and replace the stopper bolt with a flanged plate, to prevent lateral movement of the throttle, free of charge. The recall began on June 23, 2017. Owners may contact Isuzu customer service at 1-866-441-9638.
Isuzu Technical Center of America, Inc.View on NHTSA.gov
15V704000

FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY

Oct 26, 2015
13,671 units potentially affected
The defect: Isuzu Manufacturing Services of America (Isuzu) is recalling certain model year 2006-2008 Isuzu NPR and NPR-HD and Chevrolet W3500 and W4500 trucks manufactured March 16, 2005, to August 13, 2008 and 2006-2008 GMC W3500 and W4500 trucks manufactured July 18, 2005, to August 13, 2008. The affected vehicles have a fuel tank that may corrode and leak fuel.
The risk: A fuel leak in the presence of an ignition source increases the risk of a fire.
The remedy: Isuzu will notify owners, and dealers will replace the fuel tank, free of charge. Isuzu issued an interim notification to owners on December 18, 2015. The recall began on April 8, 2016. Owners may contact Isuzu customer service at 1-866-441-9638.
Isuzu Manufacturing Services of AmericaView on NHTSA.gov
09V042000

POWER TRAIN:DRIVELINE:DRIVESHAFT

Feb 4, 2009
2,836 units potentially affected
The defect: IZUSU IS RECALLING 2,836 MY 2008-2009 NPR/NQR AND NRR, GMC W3500, 4500 AND 5500, CHEVROLET W3500, 4500 AND 5500 TRUCKS. THE PROPELLER SHAFT WAS MANUFACTURED WITH INSUFFICIENT HIGH FREQUENCY HEAT TREATMENT. AS A RESULT, THE AFFECTED PORTION OF THE PROPELLER SHAFT MAY NOT MAINTAIN ITS DURABILITY THROUGH THE EXPECTED VEHICLE USEFUL LIFE.
The risk: THE PROPELLER SHAFT COULD BREAK OFF WHILE THE VEHICLE IS BEING DRIVING, WHICH WOULD RESULT IN THE VEHICLE STALLING AND COASTING TO A STOP, OR LOSS OF VEHICLE CONTROL WHICH COULD RESULT IN A CRASH.
The remedy: DEALERS WILL REPLACE THE PROPELLER SHAFT FREE OF CHARGE. THE RECALL BEGAN ON MARCH 5, 2009. OWNERS MAY CONTACT ISUZU AT 1-866-441-9638.
ISUZU MANUFACTURING SERVICES OF AMERICAView on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Brakes
Filed Nov 23, 2010

WE RENTED A 16 FOOT BOX TRUCK IN ILLINOIS TO TRAVEL TO MA FROM BUDGET RENTAL TRUCKS AKA AVIS. WE CALCULATED THE TIME OF THE TRIP TO BE APPROXIMATELY 18 HOURS. WE HAD LEFT CHICAGO AT 3:00PM AND DECIDED TO DRIVE TILL AROUND MIDNIGHT. WE HAD DRIVEN 9 HOURS. WE SPENT THE NIGHT AT A HOLIDAY INN EXPRESS IN OHIO. WE HAD 9 MORE HOURS THE FOLLOWING DAY TO DRIVE. WE HAD BEEN DRIVING APPROXIMATELY 7 HOURS WHEN OUR TRUCK WENT INTO A TERRIBLE CONDITION, AND THE BRAKES FAILED VIOLENTLY AND WE WERE LOSING CONTROL GOING DOWN A 4% GRADE OF 5 MILES OF A MOUNTAIN TO GET SAFELY OFF THE ROAD. THEY SENT OUT A SERVICE COMPANY 30 HOURS LATER TO TELL US IT WAS THE MASTER CYLINDER AND HE COULD NOT FIX IT. WE WOULD BE BETTER OFF DRIVING ANOTHER BUDGET TRUCK. WE THEN RECEIVED ANOTHER TRUCK AFTER THEY UNLOADED THE FIRST TRUCK AND THEN LOADED THE NEW TRUCK. MY BROTHER NOTICED WHEN WE PULLED OVER TO A TA STATION THAT THE CAR WAS NO LONGER ATTACHED TO THE TRAILER THAT WE WERE PULLING. THEREFORE THE MOVERS THEY SENT OUT DID NOT KNOW HOW TO PROPERLY ATTACH A CAR TO A TRAILER THAT COULD OF LED TO US LOOSING THE VEHICLE ONTO AN INTERSTATE WITH TRAFFIC AND CAUSING SERIOUS ISSUES FOR OTHER COMPUTERS ON THE ROAD. *TR

NHTSA ID
10367323
Incident
Oct 24, 2010
Mileage
41,891 mi

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

13598

New Vehicle Monitoring Programs Section in IVH

PIC5650M

This Preliminary Information communication provides information to the technician about vehicles that have an intermittent no crank, no start, or start stall concern with the security light coming on. Technician may find Diagnostic Trouble Codes B3055, B3060, B3935, C0750, C0755, C0760, C0765, and/or C0775.

PIP5601C

This PI communicates the requirement to provide a pico file to receive diagnostic assistance from TAC.

PIT5074R

This Preliminary Information communication provides information to the technician about the use of J-35616-64B and Mini 50 terminal test probe, replacement terminals, and terminated leads.

PIT5074R

This Preliminary Information communication provides information to the technician about the use of J-35616-64B and Mini 50 terminal test probe, replacement terminals, and terminated leads.

PIT5074R

This Preliminary Information communication provides information to the technician about the use of J-35616-64B and Mini 50 terminal test probe, replacement terminals, and terminated leads.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

GMC W3500 by model year
YearComplaintsRecallsInvestigationsIssue Index
2010000—
2009020—
2008Viewing130—
2007140—
2006130—
2005000—
2004110—
2003010—
2001001—
2000101—
1999100—
1998010—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.