RoadVitals

2009 Graco 175166 (nautilus)

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
18
Latest Sep 21, 2015
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
0
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
1
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0

Overview

Our database contains 18 NHTSA owner-reported complaints for the 2009 Graco 175166 (nautilus), most frequently naming the seat belts category. 1 NHTSA investigation names it.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

No recalls in our database for this model year

That does not guarantee a specific vehicle is unaffected — recalls are issued against VINs, and new campaigns are announced regularly. Check a VIN on NHTSA.gov.

Safety investigations

NHTSA inquiries naming this vehicle. An investigation is not a finding of a defect.

PE12031ClosedPreliminary Evaluation

Child Seat Harness Buckle

Opened Oct 15, 2012
Closed Mar 4, 2013

The investigation has been upgraded to Engineering Analysis EA 13-001 for further study. The Office of Defects Investigation (ODI) opened this investigation based on 25 reports from consumers that alleged difficulty in unlatching the harness buckle on their subject child seat.Since opening the investigation, ODI has received 55 additional reports.Consumers state that excessive force and/or effort is required to push the button to unlatch the harness.Some reported not being able to unlatch the buckle at all and were forced to remove their child by pulling them through the still buckled harness, or in some cases, by cutting the harness straps.The subject child seats utilize two different types (designs) of harness buckles, the Signature and the QT types, both of which are subject to the investigation.Each buckle type operates differently and has dissimilar latching and actuating mechanisms.The Signature buckle has a sliding release button that must be pushed downward to release the harness, while the QT buckle has a button that must be pushed inward to be released.The ODI reports can be reviewed at http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification (ODI) numbers: 10361369, 10366522, 10366645, 10366950, 10383056, 10397307, 10397449, 10406827, 10410574, 10413648, 10413817, 10414471, 10418155, 10421053, 10428246, 10430498, 10433600, 10444493, 10444593, 10454295, 10454393, 10454450, 10455029, 10456547, 10463507, 10466250, 10467797, 10473717, 10475529, 10475529, 10477267, 10478809, 10481182, 10481219, 10481233, 10481236, 10481243, 10482654, 10482941, 10483551, 10483732, 10483940, 10485417, 10486165, 10487751, 10487824, 10488855, 10489296, 10489536, 10489662, 10490292, 10491819, 10493243, 10493351, 10493614, 10493620, 10493649, 10493668, 10493716, 10494411, 10494567, 10494580, 10494635, 10494769, 10494876, 10495042, 10495130, 10495301, 10496034, 10496063, 10496146, 10496344, 10496470, 10497637, 10497771, 10498293, 10498308, 10498468, 10498529, 10499325

CHILD SEAT:HARNESS/CROTCH BUCKLE

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Seat belts
Filed Sep 21, 2015

TL* THE CONTACT OWNS A 2009 GRACO 175166 (NAUTILUS) SAFETY SEAT, MANUFACTURED ON SEPTEMBER 29,2014. THE CONTACT STATED THAT THE HARNESS DETACHED. THE CHILD WAS IN THE SAFETY SEAT AT THE TIME OF THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE PURCHASE DATE WAS UNKNOWN.

NHTSA ID
10766479
Incident
Sep 18, 2015
Seat belts
Filed Jul 31, 2014

TL* THE CONTACT OWNS A GRACO SAFETY SEAT, MODEL NAME: NAUTILUS, MODEL NUMBER: 1781859, AND MANUFACTURED ON JANUARY 12, 2011. THE CONTACT STATED THAT THE BUCKLE FOR THE CHILD SAFETY SEAT WAS DIFFICULT TO RELEASE WHEN ATTEMPTING TO REMOVE THE CHILD FROM THE SEAT. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14C001000 (CHILD SEAT). THE CONTACT HAD NOT RECEIVED THE PART FOR THE CHILD SEAT AND WAS EXPERIENCING FAILURES WITH THE BUCKLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. DJR

NHTSA ID
10617864
Incident
Jul 14, 2014
Seat belts
Filed Mar 28, 2014

I CONTACTED GRACO IN FEBRUARY 2014 REGARDING THEIR RECALL OF CAR SEATS. ON FEBRUARY 14 I RECEIVED AN EMAIL FROM GRACO SAYING THEY WOULD BE SENDING OUT A REPLACEMENT BUCKLE KIT "PROMPTLY." I FOLLOWED UP WITH A PHONE CALL AFTER A MONTH AND WAS ASSURED THE BUCKLE REPLACEMENT WOULD BE SENT PROMPTLY. I HAVE STILL NOT RECEIVED THE REPLACEMENT KIT AND IT IS NOW MORE THAN 6 WEEKS SINCE MY ORIGINAL REQUEST. *TR

NHTSA ID
10575377
Incident
Feb 11, 2014
Seat belts
Filed Jan 17, 2013

TL* THE CONTACT OWNS A GRACO NAUTILUS CHILD SEAT, MANUFACTURED MARCH 26, 2009. THE CONTACT STATED THAT THE HARNESS BUCKLE WAS DIFFICULT TO UNLOCK. THE CONTACT WOULD HAVE TO USE EXTREME EFFORT IN UNLOCKING THE BUCKLE. THE CHILD SEAT WAS NOT TAKEN TO A CHILD SAFETY TECHNICIAN FOR INSPECTION. THE CHILD SEAT WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE.

NHTSA ID
10493351
Incident
Jan 6, 2013
Seat belts
Filed Oct 20, 2012

NAUTILUS CHILD CARSEAT BOUGHT 2011--VERY,VERY DIFFICULT TO OPEN CENTER BUTTON !!! I COMPLAINED AND CALLED GRACO AND ASKED FOR A NEW BELT --THE OLD BELT ON THE ONE BEFORE 2009 WORKED GREAT(WE HAVE 2 CAR SEATS)---THEY SAID" SORRY THEY ONLY MAKE THE NEW BELTS"!!!SHE SAID I COULD RETURN THE SEAT!!THANKS A LOT. *TR

NHTSA ID
10481243
Incident
Aug 11, 2012
Seat belts
Filed Sep 10, 2012

WE OWN 2 GRACO NAUTILUS CAR SEATS. MY 2 YEAR OLD DAUGHTER IS ABLE TO QUICKLY UNBUCKLE THE TOP LATCH OF THE CAR SEAT. I HAVE REPORTED THIS ISSUE TO GRACO. THEY SENT 2 EXACT SAME LATCHES, WHICH MY DAUGHTER CAN STILL UNBUCKLE. THEY TOLD ME TO RETURN THE CAR SEATS BUT I AM UNABLE TO DO THAT (ONE CAR SEAT IS 2 YEARS OLD THE OTHER IS 5 MONTHS OLD). I CANNOT BE THE ONLY PERSON WITH A CHILD WHO CAN UNBUCKLE THE TOP LATCH. *TR

NHTSA ID
10474534
Incident
Sep 9, 2012
Seat belts
Filed Sep 4, 2012

MODEL 1766778. PLEASE NOTE, THIS MODEL WAS NOT INCLUDED IN THE DROP-DOWN SELECTION. THE CROTCH BUCKLE ON MY CHILD CAR SEAT BECAME STUCK AND WOULD NOT DISENGAGE. HE WAS TRAPPED IN THE CAR SEAT UNTIL I WAS ABLE TO EXERT ENOUGH FORCE TO REMOVE HIM. THE AMOUNT OF FORCE NECESSARY TO RELEASE THE BUCKLE WAS EXCESSIVE AND CONSIDERABLY MORE THAN ON PAST OCCASIONS. I CONTACTED THE MANUFACTURER AND THEY ARE SENDING A REPLACEMENT BUCKLE. *TR

NHTSA ID
10473717
Incident
Sep 3, 2012
Seat belts
Filed Apr 12, 2012

GRACO BECKETT CHILD SEAT THE LATCH THAT THE SHOULDER STRAPS HOOKS INTO GETS STUCK AND UNABLE TO FREE CHILD WHEN PUSHING BUTTON. I CARRY PLIERS IN THE CAR TO HELP GET IT UNSTUCK AND EVEN THAT IT IS HARD. IT OCCURS DAILY I CALLED THE COMPANY AND THEY SAID THAT THEY WILL SEND REPLACEMENT PARTS, IT HAS BEEN OVER A MONTH AND STILL NOTHING RECEIVED. I FIND IT VERY BAD IF I WAS IN AN ACCIDENT I OR SOMEONE ELSE HELPING WOULD BE UNABLE TO GET CHILD OUT IN A TIMELY MANNER DUE TO LATCH ERRORS. *TR

NHTSA ID
10455029
Incident
Mar 8, 2012