RoadVitals

2023 Grand Design Reflection

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
4
Latest Dec 12, 2024
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
2
Latest Jun 29, 2023
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0

Overview

Our database contains 4 NHTSA owner-reported complaints for the 2023 Grand Design Reflection, most frequently naming the body & structure, other / unspecified and suspension categories. 2 safety recalls have been issued covering this model year; and 1 manufacturer communication is on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Body & structure342.9%
  • Other / unspecified342.9%
  • Suspension114.3%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

2 campaigns cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
23V455000

SUSPENSION:MULTIPLE AXLE

Jun 29, 2023
1,366 units potentially affected
The defect: Grand Design RV, LLC (Grand Design) is recalling certain 2023 Momentum and Reflection travel trailers, equipped with certain 5200 and 6000 CURT RV axles. The axles may have an improperly tightened grease fitting that can separate and cause damage, possibly resulting in wheel detachment.
The risk: A detached wheel increases the risk of a crash.
The remedy: Dealers will inspect and repair, or replace the grease fittings, as necessary, free of charge. Owner notification letters were mailed July 28, 2023. Owners may contact Grand Design customer service at 1-574-825-9679. Grand Design's number for this recall is 910038.
Grand Design RV, LLCManufacturer number 910038View on NHTSA.gov
22V603000

EQUIPMENT:RECREATIONAL VEHICLE/TRAILER; STRUCTURE:BODY

Aug 9, 2022
8,150 units potentially affected
The defect: Grand Design RV, LLC (Grand Design) is recalling certain 2022-2023 Momentum, Solitude, Imagine, Reflection, and Transcend travel trailers. The electric retractable awning has a welded seam on the fabric that may separate, potentially allowing the awning to drop beyond normal operation.
The risk: An awning that drops or extends beyond normal operation can increase the risk of injury.
The remedy: Dealers will inspect and repair, or replace the awning, free of charge. Owner notification letters were mailed by August 22, 2022. Owners may contact Grand Design customer service at 1-574-825-9679. Grand Design's number for this recall is 910031.
Grand Design RV, LLCManufacturer number 910031View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Body & structure
Filed Dec 12, 2024

Possible frame flex on 5th wheel, had nose cap replaced in June and was told nothing else was wrong, then why did my nose cap crack. Just want it on record with all the issues with GD trailer failures..

NHTSA ID
11630383
Incident
Jun 3, 2024
Body & structureOther / unspecified
Filed Feb 28, 2024

The contact owns a 2023 Grand Design Reflection Fifth Wheel RV. The contact stated that the rear stabilizers remained significantly close to the ground while retracted. The contact was concerned that the issue could cause the RV to strike the ground while driving or reversing. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was unknown.

NHTSA ID
11574468
Incident
Mar 7, 2023
Body & structureOther / unspecifiedSuspension
Filed Dec 7, 2023

The contact owns a 2023 Grand Design Reflection RV. The contact stated that the RV was designed with an electric leveling system. The contact stated the two rear levelers failed to elevate beyond 4.5 inches from the ground. The contact stated that the levelers would strike the ground while driving over a speed bump or on a bumpy road surface. The contact stated that the issue was a safety concern because it could cause damage to the RV while driving. The dealer was notified of the failure and referred the contact to the manufacturer for assistance. The vehicle was not diagnosed or repaired. The manufacturer was contacted but declined to provide shorter levelers. The failure mileage was approximately 200.

NHTSA ID
11558983
Incident
May 13, 2023
Mileage
200 mi
Other / unspecified
Filed Nov 29, 2023

The contact owns a 2023 Grand Design Reflection RV. The contact stated that the rear jack support was low to the ground and the contact became aware the jack support was bent. The vehicle was taken to the local dealer but was not diagnosed or repaired. The manufacturer was contacted, but no assistance was provided. The failure mileage was unknown.

NHTSA ID
11557399
Incident
May 12, 2023

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

December TSB 3

EQUIPMENT

Attic Vents and solar ports on affected units may prematurely crack allowing for water infiltration. TSB 23-003. Issued December 29th, 2023. PDF attached .

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Grand Design Reflection by model year
YearComplaintsRecallsInvestigationsIssue Index
2026010—
2025010—
2024720—
2023Viewing420—
20222640—
20212110—
2020510—
2019950—
20181150—
20172550—
20161960—
20151640—
2014120—
2013010—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.