RoadVitals

2019 Hino 338

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
1
Latest Apr 21, 2026
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
1
Latest May 29, 2019
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0

Overview

Our database contains 1 NHTSA owner-reported complaint for the 2019 Hino 338, most frequently naming the engine category. 1 safety recall has been issued covering this model year; and 5 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Engine1100.0%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

1 campaign cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
19V399000

EQUIPMENT

May 29, 2019
68 units potentially affected
The defect: ITI Trailers And Truck Bodies, Inc. (ITI) is recalling certain 2018-2019 HINO 268 and 338-based vehicles equipped with ASA Electronics Voyager back-up camera displays. The displays may unexpectedly revert back to the factory default settings which may cause the camera image to be reversed.
The risk: The driver may inadvertently turn the wrong direction to avoid an object behind the vehicle, increasing the risk of a crash.
The remedy: ITI will work with ASA to notify the affected owners and will provide a harness relay capacitor module to correct the issue, free of charge. The recall began May 9, 2019. Owners may contact ASA Electronics customer service at 1-800-384-4400 or ITI Trailers And Truck Bodies at 1-814-634-0080.
ITI Trailers And Truck Bodies, Inc.Manufacturer number 19E-009View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Engine
Filed Apr 21, 2026

The contact owns a 2019 Hino 338. The contact stated that while his driver was driving 45 MPH, the vehicle went into LIMP Mode and failed to exceed 5 MPH while driving with the check engine warning light illuminated. The vehicle was pulled over to the side of the road and turned off. The vehicle was restarted, but the failure persisted, and the vehicle was turned. The vehicle was towed to the dealer, where it was diagnosed and determined that the after-treatment system had failed and was the cause of the failure. The contact was informed that the after-treatment system needed to be replaced. The vehicle was repaired, but the failure reoccurred approximately three days later. The vehicle was taken back to the same dealer, where it was determined that the after-treatment system needed to be replaced. The vehicle was being repaired. The manufacturer was notified of the failure. The failure mileage was approximately 500,050.

NHTSA ID
11732695
Incident
Feb 19, 2026
Mileage
500,050 mi

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

167-T2406-1

After connecting to a truck using DX3, it may be necessary to review or create a DX Diagnostic Report for review.

167-T2406-2

This article will provide dealership technicians with information on how to open a tech assist case and discuss what is required when opening a Tech Assist Case.

167-T2301-2

ELECTRICAL SYSTEM; EQUIPMENT ADAPTIVE/MOBILITY

DX3 VEHICLE SPEED AND CRUISE SETTINGS. TT-23-006

SB-15-005

EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

The following is to inform you of the above caption. This service data should be attached to the relevant pages of the workshop manuals for maintenance and to use for servicing. HINO 300 series with engine. Hino 300 Series with Transmission (MYY5A) from June 2011 production.

SB-15-007

EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

The following is to inform you of the caption. This service data should be attached to the relevant pages of the workshop manuals for maintenance and to use for servicing. Hino 300 Series with Transmission (MZZ6F) From June 2011 production.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Hino 338 by model year
YearComplaintsRecallsInvestigationsIssue Index
2021000—
2020000—
2019Viewing110—
2018010—
2017000—
2016020—
2015020—
2014010—
2013000—
2012000—
2011000—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.