RoadVitals

2012 Holiday Rambler Ambassador

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
2
Latest Jun 30, 2015
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
2
Latest Nov 17, 2017
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0

Overview

Our database contains 2 NHTSA owner-reported complaints for the 2012 Holiday Rambler Ambassador, most frequently naming the body & structure and engine categories. 2 safety recalls have been issued covering this model year.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Body & structure150.0%
  • Engine150.0%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

2 campaigns cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
17V734000

EQUIPMENT

Nov 17, 2017
7,399 units potentially affected
The defect: REV Recreation Group (REV) is recalling certain 2009-2010 and 2012-2014 Holiday Rambler Ambassador, 2010 and 2013-2014 Endeavor, 2009-2010 Neptune, 2010 Scepter, and 2011 Trip diesel motorhomes, equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
The risk: In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
The remedy: REV will notify owners, and instruct them to contact Kidde for a replacement fire extinguisher, free of charge. The recall is expected to begin January 18, 2018. Owners may contact REV customer service at 1-800-509-3417, or Kidde customer service at 1-855-262-3540 or online at www.kidde.com and click on "Product Safety Recall" for more information.
REV Recreation GroupView on NHTSA.gov
15V872000

EQUIPMENT:RECREATIONAL VEHICLE/TRAILER

Dec 23, 2015
2,123 units potentially affected
The defect: Allied Recreation Group, Inc. (ARG) is recalling certain model year 2010-2011 Holiday Rambler Admiral, 2009-2014 Holiday Rambler Ambassador, 2010 Holiday Rambler Arista, 2010-2014 Holiday Rambler Endeavor, 2009-2011 Holiday Rambler Neptune, 2011-2014 Holiday Rambler Vacationer, 2009-2011 Monaco Cayman, 2010-2014 Monaco Diplomat, 2014 Monaco Dynasty, 2009-2014 Monaco Knight, 2012-2013 Monaco LaPalma, 2009-2013 Monaco Monarch, 2009-2011 Monaco Riptide, 2008 Safari Passage, and 2008 Safari Simba motorhomes. The affected vehicles are equipped with certain Lippert-brand Coachstep Double Electric Steps. These steps use a bolt to attach the fan gear assembly to the steps. This bolt may fracture allowing the fan gear to disengage from the steps. As a result, the steps may not remain in the expected position and may be unstable.
The risk: Unstable entry and exit steps increase the risk of injury.
The remedy: ARG will notify owners and dealers will install a retainer bracket to reinforce the operating mechanism, free of charge. The recall began on February 12, 2016. Owners may contact ARG customer service number at 1-800-509-3417. ARG's number for this recall is 151216REV.
Allied Recreation Group, Inc.Manufacturer number 151216REVView on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Engine
Filed Jun 30, 2015

WE WERE DRIVING OUR HOLIDAY RAMBLER AMBASSADOR 2012 36 FOOT DIESEL MOTORHOME ON A TRIP. AT THE END OF A DRIVING DAY, A WARNING LIGHT (REGEN) CAME ON. TRIED TO RUN A REGEN PER THE MANUAL, BUT CONDITIONS DID NOT ALLOW. THE NEXT DAY, STARTED FINE, NO WARNING LIGHT SO CONTINUED TO TRAVEL. AFTER LESS THEN A MILE, THE LIGHT CAME ON, THE ENGINE STOPPED AND WOULD NOT RESTART. HAD TO BE TOWED OVER 50 MILES TO A REPAIR LOCATION. AFTER SOME TRIAL AND ERROR, FINALLY GOT A QUALIFIED DIESEL MECHANIC WHO DETERMINED THE PROBLEM. HE REPLACED 3 DEFECTIVE PARTS; THE EGR VALVE, EMI VALVE AND KT VALVE (AFTER ONLY 28,000 PLUS MILES ON OUR INTERNATIONAL DIESEL ENGINE!) THE MECHANIC WAS ABLE TO PROPERLY RUN A REGENERATION AND WE WERE ONCE AGAIN ABLE TO TRAVEL. OUR EXTENDED WARRANTY WE PURCHASED OF COURSE CLEVERLY INCLUDED THE 'EMISSION COMPONENTS' IN THE EXCLUSION CATEGORY EVEN THOUGH WE WERE LEFT IN A VERY VULNERABLE SITUATION. WE THEN HAD TO HANDLE THE COMPLETE BILL FOR REPAIR AND A 4 DAY DELAY.

NHTSA ID
10731334
Incident
Jun 6, 2015
Mileage
28,698 mi
Body & structure
Filed Nov 12, 2013

THIS COMPLAINT IS REFERENCED TO ODI # 10550320 ON WHICH I PUT THE WRONG VIN NUMBER. THIS COMPLAINT IS ABOUT THE MANUFACTURE NOT INSTALL HAND HOLDER ON THE RIGHT SIDE ENTERING THE MOTORHOME AND MAKING THIS A SAFETY HAZARD. *TR ## VIN PASSED ## 2012 HOLIDAY RAMBLER AMBASSADOR MOTORHOME ##

NHTSA ID
10551859
Incident
Jul 12, 2012

Compare model years

Complaint and recall counts across every year of this model

Holiday Rambler Ambassador by model year
YearComplaintsRecallsInvestigationsIssue Index
2015110—
2014020—
2013330—
2012Viewing220—
2011030—
2010050—
2009260—
2008020—
2007210—
2006000—
2005200—
2004340—
2003185046.1
2002340—
2001156053.6
2000155048.0
1984010—
1983020—
1982020—
1981010—
1980010—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.