Owner-reported complaints naming the airbag system, filed with NHTSA
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Reports naming the air-bag system — deployment behaviour, inflators, sensors and warning lights. Every record below is an owner-reported complaint about the 2017 Honda Accord submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 23 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Shown in the owner’s own words, exactly as filed
This vehicle was involved in an accident. The car crashed into a concrete barrier separating the interstate highway. The front passenger airbag appeared to only partly deploy, and the driver air bag did not deploy.
On the passenger side the seat burst and the airbag curtain deployed. It is available for inspection upon request. This happened at [XXX] while dark. This has not been reproduced, but it has been confirmed by the Honda Service station. The car was inspected at Brannon Honda in Birmingham Al. There was no warning lamps, messages or other symptoms of the problem prior to the failure. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
The contact owns a 2017 Honda Accord. The contact stated while his daughter was driving at 10 MPH and distracted, she crashed into a lamppost on the front driver's side of the vehicle. The air bags deployed. During the impact, the driver's seat belt failed to retract and secure the driver. No warning lights were illuminated. There was cosmetic damage but it was not severe due to the collision being minor and at low speeds. The vehicle was towed to an auto shop and the mechanic did not provide a diagnosis however, the mechanic informed the contact that the part to do the repair was unavailable. No police report was filed and no injuries were reported. The manufacturer was notified of the failure. The failure mileage was approximately 60,000.
A red passenger airbag indicator appears sometimes on my dashboard. I took it to the dealership, and they said it is a airbag in the car seat that is sending an alert. The alert only occurs when a passenger is in the car in that seat, however, even then it does not always appear
I was driving straight on the freeway maintaining the speed limit when the driver side side curtain airbag and driver side seat airbag spontaneously deployed. Due to the loud noise and not expecting this to happen I was in complete shock but was able to safely move the car off the freeway with very obstructed vision due to the airbag being deployed. I lost temporary hearing in my left ear due to the loud explosive sound as well as it hitting me in the head. If it had been rush hour traffic this could have easily resulted in an accident killing myself as well as others on the road. The car was taken to a Honda dealership where it was inspected and a diagnostic test was done. There was no indication that the airbag should have deployed per the diagnostic test which concluded that no collision was suspected or detected thus deeming it as a result of a faulty sensor. There were no warning indicator lights at anytime that appeared prior to the incident. National Honda was notified by the dealership and they stated this was not their financial responsibility to repair but ours. I too contacted Honda services and field a claim and was told that we would be responsible for the cost of the repairs to fix the sensor and replace the airbag.
I received an indication on my dash that there was an issue with the SRS system. I took the vehicle to a certified Honda dealership for diagnostic treatment and it was determined that the wires on the passenger seat had been rubbing on the track that the seat slides on and consequently tore the SRS wires near the passenger seat belt causing a failure in the restraint system.
I have a 2017 Honda accord, just a little over 5 years old and 73K miles. It has never been in a car accident and I bought it new from the dealer. Last month I started to have lights that showed my lane assist, adaptive cruise control, collision mitigation system, and road departure mitigation system were not functioning. I took my car to the dealer and was initially told that it was an SRS unit failure. Later, they changed and said the SRS unit is fine but the camera is damaged. Honda is considering this normal wear/tear and will not cover this repair even though the car has never been in an accident. The car will not pass inspection unless this is fixed. The airbags will not deploy until this is fixed and the car is therefore dangerous to drive. The camera is on back order and it will be at least a month before it can be repaired.
When a passenger is on the car the airbag light will turn on on red like showing that the bag is off os is not working.
When a passenger is on the car the airbag light will turn on on red like showing that the bag is off os is not working.
The contact owns a 2017 Honda Accord. The contact stated while driving 40 mph, the contact became aware of a spare tire in the middle of the roadway. While attempting to avoid driving over the tire, the contact swerved and was struck by the vehicle on the driver’s side of the vehicle. The driver’s side seat air bag failed to deploy properly. The contact stated that there were holes in the air bag. The contact was able to pull the vehicle over to the side of the road and call 911. The contact was later told that no emergency service was available. The contact was informed to drive to the residence. There was no medical treatment at the scene however, the contact did see a doctor for pain in their upper left arm and left hip, and side. A police report was filed. The vehicle was not diagnosed nor repaired. The manufacturer was not made aware of the failure. The failure mileage was 70,000.
THE VEHICLE WAS IN MOTION AND SLID OFF THE ROAD, THE AIRBAGS DID NOT DEPLOY AND A CODE FOR THE SEATBELT WAS DETECTED.
MY AIRBAGS DIDN'T DEPLOY AT THE TIME OF FRONTAL ACCIDENT AT APPROXIMATELY 30-40 MPH. ACCIDENT HAPPENED ON COUNTY STREET (GLEN MILL RD MONTGOMERY COUNTY MARYLAND) JANUARY 25TH AT 6:30 AM. WITH THE ROAD BEING VERY DARK, I DIDN'T SEE A FULL SIZE TREE ACROSS THE ROADWAY FROM A SEVERE STORM THE NIGHT BEFORE. I ANTICIPATED THE AIRBAG DEPLOYING ON IMPACT, HOWEVER IT SEEM LIKE A MINUTE OR TWO BEFORE THEY DEPLOYED BUT NEVER INFLATED ( NIETHER THE FRONT OR PASSANGER SIDE CURTIN) PHOTOS ARE ON MY PHONE AND WILL SEND WHEN I CAN DOWNLOAD ON THIS SITE.
SUPPLEMENTAL RESTRAINT SYSTEM WARNING LIGHT IS ON. SUSPECT DEFECTIVE SEAT SENSOR. ORIGINAL OWNER, 30,000 MILES ON ODOMETER.
I WAS DRIVING SOUTHBOUND ON MD 301 HIGHWAY IN THE FAR RIGHT LANE (4TH LANE) GOING 45MPH. THE OTHER VEHICLE WAS HEADED NORTHBOUND ON MD 301 AND MADE A LEFT TURN ONTO THE SB LANES CROSSING ALL LANES. THE COLLISION OCCURRED WHEN THE DRIVER ATTEMPTED TO CROSS THE 4TH SB LANE (MY LANE). I HIT THE CAR WITHOUT BREAKING AS I WAS TRAVELING 45MPH. THIS WAS A HEAD ON COLLISION WITH EXTENSIVE FRONT END DAMAGE. MY AIRBAGS DID NOT DEPLOY. THERE OTHER VEHICLE HAD AIRBAG DEPLOYMENT.
LIGHT ON DASH BOARD SHOWING SRS.
TL* THE CONTACT OWNS A 2017 HONDA ACCORD. WHILE THE CONTACT WAS PROCEEDING THROUGH AN INTERSECTION, ANOTHER VEHICLE FAILED TO YIELD THE RIGHT OF WAY AND CRASHED INTO THE DRIVER'S SIDE OF THE CONTACT'S VEHICLE. THE STEERING WHEEL AIR BAG DEPLOYED AND SMOKE ENTERED THE CONTACT'S VEHICLE. THE CONTACT LOST CONSCIOUSNESS AND AWOKE TO FIND THAT THE SEAT BELT DID NOT PROPERLY RESTRAIN HER, WHICH RESULTED IN INJURIES TO THE NECK, HEAD, AND SHOULDERS. MEDICAL ATTENTION WAS RECEIVED. THE VEHICLE WAS TOWED. A POLICE REPORT WAS FILED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 12,000.
TL* THE CONTACT OWNS A 2017 HONDA ACCORD. WHILE DRIVING 45 MPH, THE BRAKE PEDAL WAS APPLIED; HOWEVER, DUE TO A DELAY IN THE CONTACT'S REACTION TIME, SHE CRASHED INTO THE PRECEDING VEHICLE. THE AIR BAG INDICATOR ILLUMINATED AND THE AIR BAGS DID NOT DEPLOY. THE CONTACT SUSTAINED CHEST BRUISES, WHICH DID NOT REQUIRE MEDICAL ATTENTION. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TOWED TO A BODY SHOP. THE CONTACT CALLED GALPIN HONDA AT (818) 837-6100 (LOCATED AT 11151 LAUREL CANYON BLVD, SAN FERNANDO, CA 91340), BUT THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 33,000.
THEN MANUAL STATES THE AIR BAG WILL GO OFF AT UNDER 65 LBS. MY 85 LB. GRANDSON, WEIGHED JANUARY 9, 2018, MAKES THE AIR BAG GO OFF WHEN HE SITS IN THE FRONT PASSENGER SEAT. THE CAR IS NOT RUNNING BUT STATIONERY. THE LIGHT OFF STAYS LITE THE WHOLE TIME HE IS IN THE SEAT. I HAVE GONE ON THE INTERNET AND SEE THAT OTHERS HAVE HAD THE SAME EXPERIENCE. MY DEALER JUST TELLS ME THAT THE GRANDSON SHOULD SIT IN THE BACK SEAT. CAN THIS BE FIXED TO ACTIVATE THE AIR BAG FOR THE OVER 65 LB. LIMIT?
TAKATA RECALL MY PASSENGER AIRBAG CONSOLE WARNING LIGHT KEEPS COMING ON. IT STAYS ON SOMETIMES AND GOES OFF SOMETIMES. I HAVE TAKEN IT BACK TO MY DEALER SEVERAL TIMES WITH NO RESOLUTION. THEY TELL ME THE LIGHT WASN'T ON WHEN THEY CHECKED IT OUT AND TO BRING IT BACK. I TOLD THEM TO CHECK IT OUT AT MY LAST OIL CHANGE, THEY SAID TO BRING IT BACK WHEN THEY HAVE MORE TIME TO CHECK IT OUT. I MADE AN APPOINTMENT TO TAKE IT BACK WHEN IT CAME BACK ON, BUT IT WENT BACK OFF AGAIN! SO BASICALLY THEY CAN'T DIAGNOSE THE PROBLEM WHEN THE LIGHT ISN'T ON! BUT WHEN I'M ON THE WAY TO DEALER IT IS ON. THIS LEADS ME TO BELIEVE THERE IS A SAFETY PROBLEM WITH THE PASSENGER SIDE AIRBAG. THIS HAS BEEN GOIN ON FOR ABOUT 2-3 MONTHS NOW. I LEASED THE VEHICLE MARCH 2017
TAKATA RECALL I RECENTLY HAD A CAR ACCIDENT ON 11/29/17 WHERE THE AIR BAGS DEPLOYED AND I CUT MY FACE AND HAD 6 STITCHES AND MY MOTHER BROKE HER ARM AND HAS A CAST AND MIGHT NEED SURGERY. I JUST LEASED THE CAR 2 MONTHS AGO.
TAKATA RECALL, IS MY CURRENT CAR UNDER RECALL FOR THE BAG INFLATOR?
WHILE DRIVING ON I26 EAST OUTSIDE OF SPARTANBURG SC AT 75 MILES AN HOUR, I HIT A DEER ON THE DRIVERS SIDE, THE PASSENGER SIDE AIR BAG DEPLOYED, THE DRIVERS AIRBAG DID NOT. THE SPARTANBURG HWY PATROL WROTE A INCIDENT REPORT ON 12/10/2016 AROUND 8PM. I HAVE PICTURES OF INCIDENT AT THE SCENE. *TR
I BOUGHT 2017 HONDA ACCORD AND WITHIN A DAY THERE WERE 2 AIR BAG SIGNS CAME UP. CALLED DEALERSHIP AND THEY SAID WHENEVER YOU COME THIS SIDE BRING THE CAR. THEY CHECKED THE CAR THAT WEEKEND AND FOUND A FAULTY SRS MODULE. THEY REPLACED IT, BUT HOW A NEW CAR HAVE A FAULTY SRS MODULE? HOW QUALITY CONTROL DEPT. STAMPED IT WITHOUT CHECKING IT? WHAT IF SOMETHING WOULD HAVE HAPPENED TO ME?
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Categories with enough reports to have a page of their own
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