Owner-reported complaints naming the electrical system, filed with NHTSA
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Reports naming the electrical system — wiring, battery, charging, control modules, infotainment and electrical accessories. Every record below is an owner-reported complaint about the 2023 Honda CR-V Hybrid submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 9 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Shown in the owner’s own words, exactly as filed
My breaks stopped working! Car was in drive and my foot was on the break and the break did not function and drove forward. I was able to stop this before hitting anything and turned the car on, but this could have been catastrophic as I was driving to work at the hospital.
The contact owns a 2023 Honda CR-V. The contact stated that while driving at various speed, the horn independently activated without the steering wheel center touch pad depressed. The air bag warning light was illuminated. The vehicle was taken to a local dealer where an air bag error code was cleared. The contact was unsure if the air bag was replaced. The contact stated that the failure persisted. The contact was advised that there was no fault found with the vehicle. The manufacturer was not made aware of the failure. The failure mileage was approximately 25,000.
What component or system failed or malfunctioned, and is it available for inspection upon request? Available for inspection. The automatic braking is malfunctioning, we turned off the crash detention breaking as the CR-V would suddenly break without notice. Despite this being turned off, the vehicle will still break. It often happens when driving any speed over 25 mph. No vehicles in front or the side and the vehicle will simply break. No warning lights will appear (unlike with the crash detection turned on). It comes in suddenly and goes away suddenly. How was your safety or the safety of others put at risk? Mostly the risk of being rear ended. Fortunately no one has been immediately behind us. If there was, we would be in many accidents. Has the problem been reproduced or confirmed by a dealer or independent service center? No, it cannot be reproduced. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? No, we are taking it in to have it looked at again for this issue. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No warning lights, messages, or other symptoms. It only happens (so far) when the vehicle is on cruise control. It will I just break for no reason. The normal dinging sound you hear when it trying to prevent a crash also doesn’t appear or sound. It just breaks.
All the warning comes on the dashboard randomly. I took it to the service, they said they reset the system. However, today, my daughter was driving to her school. Again, all the warning lights came on and the car braked itself. This is a very dangerous as my daughter is a new driver. I made another appointment with the service department. Please do something,
Symptom was increased resistance to steering; initially an intermittent symptom that presented itself at various sppeeds and while idling at a traffic light. Reported issue Honda dealers on October 3, 2023; October 4, 2023; and November 27, 2023. On Nov. 27, the Honda dealer advised that a new EPS Gearbox/Rack was on backorder. Later queried the WWW and found NHTSA/ODI Investigation EA23003. The symptoms described in the ODI investigation exactly mirrored my symptoms. Providing my experience to provide additional info to NHTSA database. The dealer is holding the car while parts are on backorder. Current ETA is April 4, 2024.
Unknown. Per insurance company my car was deemed to be a manufacturing issue that caused and electrical fire while my vehicle was parked and turned off at work. Deemed a total loss. Fire seemed to start near the infotainment system and burned/melted the entire dash and consoles. Passenger airbag deployed and windshield shattered. Interior roof singed.
On 1/6/24 I started my 2023 Honda CRV Hybrid Sport (5,500 miles) and every warning light on the dashboard (brakes, tires, check engine) was on. The error messages displayed said "emissions system problem, avoid heavy acceleration & high speed". It repeated this message for the power brakes, power steering, ABS, hybrid system, and all of the ADAS systems. Took to the dealer and they reset the codes and it drove normally. Problem re-occurred on 1/8/24, same symptoms. Dealer stated the wire harness for the radar camera needed to be replaced, it was replaced under warranty. The issue repeated on 1/19/24 however when I began to drive to the dealership, the car completely stalled while I was in heavy traffic on the highway, losing acceleration, power braking and power steering and forced me to coast and pull over. I was able to restart the car and use limp mode to the dealer. They stated the electronic throttle body failed and needed to be replaced. This part is backordered and I am still waiting on a replacement part. Online research shows this happening to others without any resolution from the dealer. I feel like this is a dangerous safety issue due to me losing power in heavy highway traffic and a recall needs to be created.
At speeds around and above 60 MPH, my 2023 CRV's steering becomes "hesitant and jerky". This is most noticeable when driving on the highway. As highway roads are generally not curvy, I make normal small adjustments while driving to stay centered in my line. Almost continuously, however, when I attempt to make these steering inputs and adjustments, my steering wheel feels "stuck in place" for a up to a second before I finally apply enough force and the steering wheel moves. When it does finally move, the steering wheel's movements are sudden and jerky. It almost feels like my steering wheel is "fighting to stay unmoved" for a split second or so. I have a 2017 Honda Civic and the steering feels normal and smooth on the highway. My assumption is either a hardware or software issue with the electric power steering system.
The contact owns a 2023 Honda CR-V Hybrid. The contact stated that while driving, the USB portal became inoperable. The map on the screen continually went blank. Additionally, the heating system was inoperable. The vehicle was taken to the local dealer, but the vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 9. The VIN was not available.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Categories with enough reports to have a page of their own
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