Owner-reported complaints naming the fuel system system, filed with NHTSA
Data refreshed
Reports naming fuel storage or delivery — tanks, pumps, lines, injectors and fuel leaks. Every record below is an owner-reported complaint about the 2023 Honda CR-V Hybrid submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 16 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Shown in the owner’s own words, exactly as filed
Car completely shut down with every warning light going off. Before 95,000 the head gasket blew with zero warning signs! All the warning lamps came on only the day the car totally stopped working. No prior warning or signs before.
I was driving my 2023 Honda CRV Hybrid on the [XXX] on Sunday, XXX. 5 minutes prior to reaching the interchange where the [XXX] connects to the [XXX], all of the lights on my dashboard flash on, but the car was still running. I got onto the [XXX] and prior to reaching the [XXX] exit, my car suddenly stops accelerating at full power. As I push on the accelerator, I can barely move my car. I pull over to the side of the highway and put my car in park. Quietly panicking (not to stress out my [XXX] old who was sleeping in the backseat), I put my car back in drive and see that I can slowly move forward. I get back onto the freeway and exit via the [XXX] exit. There is a park right there so I slowly circled around until I found a spot to park my car. I called AAA and they came and tested my battery and said there weren't any issues. They advised me not to drive my car anymore and called a tow, and brought my car to the Honda Dealership back near me home 45 minutes away. The dealership was closed, but they called me on Monday and said they would need to diagnose my car. I preferred that my mechanic take care of my car, so I had my car towed there instead. The issue he diagnosed is provided in the screenshots: "P2101 Electric Throttle Control System (ECTS) Malfunction". Both my mechanic and I looked online and there seems to be an open investigation into this (NHTSA ID 11556108) and when you look online, there are MANY other owners complaining about the same thing happening, some with much less miles on their car than mine. There is clearly an issue and something needs to be done. Having your car all of a sudden slow down drastically while driving on an extremely busy [XXX] highway with a [XXX] in your backseat was terrifying. Please investigate this further, I know I'm not the only one who has experienced this with the same model of car. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Started car to leave from work and as I drove out of parking lot, every warning light came flashing on and car would not accelerate over 20mph and kept fluctuating the speed up to 20..luckily not too far from dealer and drove straight there. They say it looks like Throttle Body needs to be replaces. Have had issues with this car making noise between 30-35mpg since I have had and it still not diagnosed...now this.
The contact owns a 2023 Honda CR-V. The contact stated that while driving at an undisclosed speed, there was an abnormal gasoline odor inside the vehicle. No warning lights were illuminated. The vehicle was taken to the dealer, who was unable to duplicate the failure. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 24V763000 (Fuel System, Gasoline); but the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was 15,000.
The contact owns a 2023 Honda CR-V. The contact received notification of NHTSA Campaign Number: 24V763000 (FUEL SYSTEM, GASOLINE); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
I am concerned because Honda has notified me of two potential recalls on my vehicle, but I have not been able to have my car inspected to determine if it's affected. Additionally, the parts needed for the recall repairs are unavailable. I was informed several months ago, but there has been no clear timeline for when the parts will be available or when my car can be checked.
The contact owns a 2023 Honda CR-V. The contact received notification of NHTSA Campaign Number: 24V763000 (FUEL SYSTEM, GASOLINE) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
It has been more than 2 months since recall from Honda for my car triggered, I called my Honda car dealer from where i purchased my car last year, i called them couple of times to get these two recall fixed but they are not responding to schedule an appointment and even not have inspected vehicle for the recall defect. I am not sure about how safe is my car to drive with these recall defect. There are two recall, one related to fuel pump and second one related to gear box greasing, i request your intervention to help me with Honda service dealer. thank you
Hi, I have received 2 safety recall notices against my Honda 2023 CR-V on 3rd October & 14th October. One was for the Steering gearbox worm wheel & Other was for the improper production of the high pressure fuel pump. Since then I have visited & contacted Honda Carland Roswell numerous times but everytime I get the answer the parts are not available. It's been 2 months & they can't guarantee the availability also. When pressed further their only response is contact Honda. Is there any regulations where once the safety recall is issued it should be completed immediately. Being a regulator NHTSA should look into my complaint. Regards [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
The contact owns a 2023 Honda CR-V. The contact received notifications of NHTSA Campaign Numbers: 24V763000 (Fuel System, Gasoline) and 24V744000 (Steering); however, the parts to do the recall repairs were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2023 Honda CR-V. The contact received notification of NHTSA Campaign Number: 24V763000 (FUEL SYSTEM, GASOLINE); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2023 Honda CR-V. The contact received notifications of NHTSA Campaign Numbers: 24V763000 (Fuel System, Gasoline) and 24V744000 (Steering); however, the parts to do the recall repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The dealer was contacted and confirmed that parts were not yet available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2023 Honda CR-V. The contact received notifications of NHTSA Campaign Numbers: 24V763000 (Fuel System, Gasoline) and 24V744000 (Steering); however, the parts to do the recall repairs were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2023 Honda CR-V. The contact received notification of NHTSA Campaign Number: 24V763000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2023 Honda CR-V. The contact received notification of NHTSA Campaign Number: 24V763000 (Fuel System, Gasoline); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
On 1/6/24 I started my 2023 Honda CRV Hybrid Sport (5,500 miles) and every warning light on the dashboard (brakes, tires, check engine) was on. The error messages displayed said "emissions system problem, avoid heavy acceleration & high speed". It repeated this message for the power brakes, power steering, ABS, hybrid system, and all of the ADAS systems. Took to the dealer and they reset the codes and it drove normally. Problem re-occurred on 1/8/24, same symptoms. Dealer stated the wire harness for the radar camera needed to be replaced, it was replaced under warranty. The issue repeated on 1/19/24 however when I began to drive to the dealership, the car completely stalled while I was in heavy traffic on the highway, losing acceleration, power braking and power steering and forced me to coast and pull over. I was able to restart the car and use limp mode to the dealer. They stated the electronic throttle body failed and needed to be replaced. This part is backordered and I am still waiting on a replacement part. Online research shows this happening to others without any resolution from the dealer. I feel like this is a dangerous safety issue due to me losing power in heavy highway traffic and a recall needs to be created.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Categories with enough reports to have a page of their own
Data on this page last refreshed .