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2023 Honda CR-V Hybrid Problems

Owner-reported complaints filed with NHTSA, grouped by component

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
108
Latest Jul 29, 2026
Components namedHow many of our component categories appear on at least one report for this model year. One report can name several.
12
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
2

What this page shows

Everything below is an owner-reported complaint submitted to NHTSA about the 2023 Honda CR-V Hybrid, grouped by the component NHTSA recorded on the report. These are not confirmed defects, and they are not recalls. NHTSA does not verify most reports before publishing them, and a category with more reports in it is not evidence that a part is defective.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Reports by component

Ranked by how many owner reports name each component category

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Each component in detail

What the reports in each category say, in the owners' own words

Steering

Reports naming the steering system — racks, columns, power-steering assist and steering linkage.

72
reports

From owner reports, verbatim

2023 Honda CR-V, purchased new in Mar 2023 from Friendly Honda, Poughkeepsie, NY. All regular service completed at Lia Honda, Brewster, NY. On [XXX], car was driven without incident and parked inside a garage. On [XXX] upon ignition, car immediately displayed a “christmas tree” of warnings for every major system, including but not limited to: Electric Power Steering, AWD, Adaptive Cruise Control, Collision Mitigation, Hill Descent, Automatic Emergency Braking, Lane Keeping Assistance. Behavior has continued every time the car is started. Car remains drivable, but all safety and driver assistance systems are disabled. In addition, on [XXX] and [XXX], after stopping at a stop sign, car had very limited power and could only accelerate to 30 mph on a flat road and 20 mph on an incline. Problem was resolved only by coming to a complete stop then accelerating again. This is a significant safety concern, as if this were to happen in stop-and-go traffic on a highway, the car would be unable to accelerate to highway speeds. On 6/20/26, I took the car to Lia Honda in Brewster, NY for diagnosis. They reported a failed Electric Power Steering Control Unit/Steering Rack (trouble code U0420-68). They explained that this single electrical component failure also caused all other components to report failures because they are connected in a ring. Estimated repair cost $4,595.98. I have filed a complaint with Honda to request out-of-warranty coverage. Car is ≈3 years old, 3 months out of warranty, and only lightly used at 17,484 miles. Note that this car falls under NHTSA recall 24V-744, which pertains to a manufacturing defect in the worm gear of the Electric Power Steering. We had the recall service completed on 12/26/24, but it seems possible that continued friction in the worm gear may result in overloading of the EPS control unit. Other Honda CR-V owners have reported similar issues online, so this does not appear to be an isolated incident. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.

NHTSA ID 11745935 · filed Jun 23, 2026

When turning on a curve the steering locks up/sticks for about 2 or 3 seconds and then it unlocks. When it locks up I could unlock it by using a bit of force to unlock/unstick it before it does by itself. I took to dealer and they say I need the whole steering rack. I have done research on this issue and I saw lots of 2023 crv owners are reporting the same issues. There is a recall to replace steering spring and to lubricate. But this recall issue is affecting cr-v whole rack and it should be in the recall. Honda did not make the steering properly and its causing many steering issues. There should be a recall on all steering issues. I currently have to drive my car with this issue because I don't have $4k for a new rack which is what they told me at dealer it cost. My crv is less than 2 years old and I should not be experiencing a issue like this and operating this vehicle which is not safe because Honda did not manufacture steering components correctly.

NHTSA ID 11656977 · filed Apr 26, 2025
All 72 reports naming steering

Driver assistance

Reports naming forward-collision avoidance, lane keeping, back-over prevention, cruise control and related electronic driver-assistance systems.

16
reports

From owner reports, verbatim

2023 Honda CR-V, purchased new in Mar 2023 from Friendly Honda, Poughkeepsie, NY. All regular service completed at Lia Honda, Brewster, NY. On [XXX], car was driven without incident and parked inside a garage. On [XXX] upon ignition, car immediately displayed a “christmas tree” of warnings for every major system, including but not limited to: Electric Power Steering, AWD, Adaptive Cruise Control, Collision Mitigation, Hill Descent, Automatic Emergency Braking, Lane Keeping Assistance. Behavior has continued every time the car is started. Car remains drivable, but all safety and driver assistance systems are disabled. In addition, on [XXX] and [XXX], after stopping at a stop sign, car had very limited power and could only accelerate to 30 mph on a flat road and 20 mph on an incline. Problem was resolved only by coming to a complete stop then accelerating again. This is a significant safety concern, as if this were to happen in stop-and-go traffic on a highway, the car would be unable to accelerate to highway speeds. On 6/20/26, I took the car to Lia Honda in Brewster, NY for diagnosis. They reported a failed Electric Power Steering Control Unit/Steering Rack (trouble code U0420-68). They explained that this single electrical component failure also caused all other components to report failures because they are connected in a ring. Estimated repair cost $4,595.98. I have filed a complaint with Honda to request out-of-warranty coverage. Car is ≈3 years old, 3 months out of warranty, and only lightly used at 17,484 miles. Note that this car falls under NHTSA recall 24V-744, which pertains to a manufacturing defect in the worm gear of the Electric Power Steering. We had the recall service completed on 12/26/24, but it seems possible that continued friction in the worm gear may result in overloading of the EPS control unit. Other Honda CR-V owners have reported similar issues online, so this does not appear to be an isolated incident. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.

NHTSA ID 11745935 · filed Jun 23, 2026

What component or system failed or malfunctioned, and is it available for inspection upon request? Available for inspection. The automatic braking is malfunctioning, we turned off the crash detention breaking as the CR-V would suddenly break without notice. Despite this being turned off, the vehicle will still break. It often happens when driving any speed over 25 mph. No vehicles in front or the side and the vehicle will simply break. No warning lights will appear (unlike with the crash detection turned on). It comes in suddenly and goes away suddenly. How was your safety or the safety of others put at risk? Mostly the risk of being rear ended. Fortunately no one has been immediately behind us. If there was, we would be in many accidents. Has the problem been reproduced or confirmed by a dealer or independent service center? No, it cannot be reproduced. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? No, we are taking it in to have it looked at again for this issue. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No warning lights, messages, or other symptoms. It only happens (so far) when the vehicle is on cruise control. It will I just break for no reason. The normal dinging sound you hear when it trying to prevent a crash also doesn’t appear or sound. It just breaks.

NHTSA ID 11628093 · filed Nov 30, 2024
All 16 reports naming driver assistance

Fuel system

Reports naming fuel storage or delivery — tanks, pumps, lines, injectors and fuel leaks.

13
reports

From owner reports, verbatim

The contact owns a 2023 Honda CR-V. The contact stated that while driving at an undisclosed speed, there was an abnormal gasoline odor inside the vehicle. No warning lights were illuminated. The vehicle was taken to the dealer, who was unable to duplicate the failure. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 24V763000 (Fuel System, Gasoline); but the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was 15,000.

NHTSA ID 11647741 · filed Mar 11, 2025

The contact owns a 2023 Honda CR-V. The contact received notification of NHTSA Campaign Number: 24V763000 (FUEL SYSTEM, GASOLINE); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

NHTSA ID 11645059 · filed Feb 26, 2025
All 13 reports naming fuel system

Electrical

Reports naming the electrical system — wiring, battery, charging, control modules, infotainment and electrical accessories.

9
reports

From owner reports, verbatim

My breaks stopped working! Car was in drive and my foot was on the break and the break did not function and drove forward. I was able to stop this before hitting anything and turned the car on, but this could have been catastrophic as I was driving to work at the hospital.

NHTSA ID 11746640 · filed Jun 26, 2026

The contact owns a 2023 Honda CR-V. The contact stated that while driving at various speed, the horn independently activated without the steering wheel center touch pad depressed. The air bag warning light was illuminated. The vehicle was taken to a local dealer where an air bag error code was cleared. The contact was unsure if the air bag was replaced. The contact stated that the failure persisted. The contact was advised that there was no fault found with the vehicle. The manufacturer was not made aware of the failure. The failure mileage was approximately 25,000.

NHTSA ID 11656045 · filed Apr 22, 2025
All 9 reports naming electrical

Brakes

Reports naming service brakes, the antilock braking system, brake hoses, master cylinders or the parking brake.

6
reports

From owner reports, verbatim

My breaks stopped working! Car was in drive and my foot was on the break and the break did not function and drove forward. I was able to stop this before hitting anything and turned the car on, but this could have been catastrophic as I was driving to work at the hospital.

NHTSA ID 11746640 · filed Jun 26, 2026

All the warning comes on the dashboard randomly. I took it to the service, they said they reset the system. However, today, my daughter was driving to her school. Again, all the warning lights came on and the car braked itself. This is a very dangerous as my daughter is a new driver. I made another appointment with the service department. Please do something,

NHTSA ID 11611070 · filed Aug 27, 2024

Too few reports in this category for a page of its own — they appear in the full complaint list.

Powertrain (other)

Powertrain reports that are not specifically the engine or transmission — driveshafts, axles, transfer cases and differentials.

5
reports

From owner reports, verbatim

i was driving my 2023 crv hybrid which is well maintained and has only 73200 miles i was only driving it for 10 min when the cylinder gas kit has blown out and vehicle went into limp mode and power has dropped luckily no one was behind and i pulled over.

NHTSA ID 11753541 · filed Jul 29, 2026

At least two times I can recall after starting vehicle and shifting into reverse the car moved forward instead of reverse. I applied the brake and tried again, but the same thing happened. At that point I shifted into park, turned the vehicle off, and restarted it. After doing this and shifting into reverse the vehicle backed up normally. Fortunately I did not hit anything. Additionally another incident occurred where I was changing lanes to make a left turn at approximately 40 MPH the steering became very heavy and I was briefly unable to steer to change direction. While in the turning lane and unable to turn, I placed the vehicle in park, shut off the vehicle and restarted it. This cured the problem and I was able to proceed.

NHTSA ID 11626708 · filed Nov 21, 2024

Too few reports in this category for a page of its own — they appear in the full complaint list.

Visibility

Reports naming windshields, glass, wipers, defrosters and mirrors.

3
reports

From owner reports, verbatim

Sunroof exploded while driving with glass being thrown on my wife's head

NHTSA ID 11670564 · filed Jul 1, 2025

Steering appears to go blank when slightly turning it. Mostly noticeable at higher speeds. Feels like the steering gets stuck then releases. Dealer says they cannot replicate the issue. Whippers are slow on their highest setting.

NHTSA ID 11561384 · filed Dec 21, 2023

Too few reports in this category for a page of its own — they appear in the full complaint list.

Other / unspecified

Reports whose component NHTSA recorded as unknown, or that do not map to one of the categories above.

3
reports

From owner reports, verbatim

Noisy rough ride that was attributed to uneven tire wear on all 4 tires, called "cupping". Safety: Online research of major tire brands and NHTSA state that continuing to drive on cupped tires can be hazardous due to lost of traction, especially in emergency situation. The dealer, a private mechanic and a tire outlet all confirmed that the tires have uneven wear called "cupping". The dealer's service manager and mechanic foreman and a private mechanic all inspected the tires and confirmed the uneven wear. The first symptom was a wump-wump noise and vibration when driving slow, slowing down or making a turn. Problem first appeared around 11,000 miles. Now the problem appears worse. In that the initial noise and vibration is worse and now there is a chattering sound and vibration in highway drive. Plus an occasional "shimmy sensation" when a bump or rough patch in the road is gone over. New development. Since the onset of this problem. Honda has come out with a recall notice regarding an issue with their steering gearbox worm wheel for the car model involved. A Technical service bulletin was issued on the steering problem, with a note that this problem can lead to uneven tire wear. Despite this warning, the service manager for the dealer is insisting that it is safe to drive on cupped tires. I have since taken my car into the dealer to have the recall issue addressed. But again the service manager is insisting that driving on cupped tires is safe. I think this is a potentially danger situation where customers are being told by the Honda dealer that it is safe to continue to drive on cupped tires. I think that the NHTSA needs to require Honda corporation to order all Honda dealers to cover any uneven tire wear from the faulty steering gearbox defect. I just ordered a set of new tires for my safety at a cost of about $1000. Please help.

NHTSA ID 11634732 · filed Jan 7, 2025

While driving the vehicle there’s a wobbling sound on the front. Morgan Hill Dealer said I have to replace 4 tires. The vehicle has less than 20k miles driven. Also it feels like the steering wheels gets sticky at times. The noise is getting worst. Please help?

NHTSA ID 11634250 · filed Jan 6, 2025

Too few reports in this category for a page of its own — they appear in the full complaint list.

Airbags

Reports naming the air-bag system — deployment behaviour, inflators, sensors and warning lights.

2
reports

From owner reports, verbatim

The contact owns a 2023 Honda CR-V. The contact stated that while driving at various speed, the horn independently activated without the steering wheel center touch pad depressed. The air bag warning light was illuminated. The vehicle was taken to a local dealer where an air bag error code was cleared. The contact was unsure if the air bag was replaced. The contact stated that the failure persisted. The contact was advised that there was no fault found with the vehicle. The manufacturer was not made aware of the failure. The failure mileage was approximately 25,000.

NHTSA ID 11656045 · filed Apr 22, 2025

The contact owned a 2023 Honda CRV. The contact stated that while her husband was stopped at a red light, he was rear-ended by another vehicle driving at approximately 65 MPH causing the contact's husband to veer into the intersection. As a result, the vehicle was also crashed by 4 motorcycles. The contact's husband sustained 14 broken bones (2 in his back,2 in his nose,5 broken ribs, a break in his right arm, and four places on his rotary cuff), a skull fracture with a brain bleed that caused a stroke on the scene. No air bags deployed. The contact stated the other unknown parties involved also sustained injuries and had to be taken to the trauma center as well. The police report confirmed no air bags deployed. The dealer was not made aware of the failure. The manufacturer was not made aware of the failure. The vehicle was totaled. The failure mileage was approximately  30,000.

NHTSA ID 11589133 · filed May 16, 2024

Too few reports in this category for a page of its own — they appear in the full complaint list.

Engine

Reports naming the engine itself — including stalling, misfires, oil consumption, cooling and internal engine components.

2
reports

From owner reports, verbatim

i was driving my 2023 crv hybrid which is well maintained and has only 73200 miles i was only driving it for 10 min when the cylinder gas kit has blown out and vehicle went into limp mode and power has dropped luckily no one was behind and i pulled over.

NHTSA ID 11753541 · filed Jul 29, 2026

Urgent Safety Concern – 2023 Honda CR-V Hybrid Engine Defect: I am writing to report a serious safety concern involving my 2023 Honda CR-V Hybrid related to a manufacturer defect that has not been properly resolved. My vehicle experienced an issue where engine oil leaked into the engine and spark plugs due to a defect. As a result, I received a critical dashboard warning instructing me to “stop vehicle immediately.” This created a dangerous situation and placed me at risk while driving. Although the issue was later identified as a manufacturer defect, it was not properly addressed when I initially reported engine shaking concerns in 2025. The problem escalated over time and ultimately led to this failure.Despite attempts to repair the vehicle, I continue to experience engine-related issues, including ongoing shaking. I have made multiple efforts to resolve this through the dealership and American Honda, but my concerns have not been adequately addressed.This vehicle is my only means of transportation, and the unresolved defect presents a continued safety risk not only to me but potentially to other drivers. I am concerned that similar issues may be affecting other 2023 Honda CR-V Hybrid vehicles. I am requesting assistance in reviewing this matter as a potential safety issue and ensuring appropriate accountability and resolution.

NHTSA ID 11730901 · filed Apr 13, 2026

Too few reports in this category for a page of its own — they appear in the full complaint list.

Tires & wheels

Reports naming tires, wheels, hubs, or the tire-pressure monitoring system.

1
report

From owner reports, verbatim

The contact owns a 2023 Honda CR-V Hybrid. The contact stated that while driving at an undisclosed speed on the highway, the contact became aware that the front passenger's side tire was flat. The contact pulled over to the side of the road. The contact called Honda Roadside Assistance to replace the tire with the spare tire and became aware that the vehicle was not equipped with a spare tire. The vehicle was towed to a tire shop, where the tire was replaced. The dealer was notified of the failure and informed the contact that the Honda Hybrid vehicles were not required to be equipped with a spare tire. The contact stated that she was concerned for her safety. The manufacturer was notified of the failure and a case was opened. The failure mileage was 6,870.

NHTSA ID 11559786 · filed Dec 12, 2023

Too few reports in this category for a page of its own — they appear in the full complaint list.

Exterior lighting

Reports naming headlights, tail lights, turn signals and other exterior lighting.

1
report

From owner reports, verbatim

Tail lights cracked on their own during summer possibly due to high heat index. Adaptive cruise control system has given me an error/failure to start up several times when starting my vehicle.

NHTSA ID 11548292 · filed Oct 4, 2023

Too few reports in this category for a page of its own — they appear in the full complaint list.

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Elsewhere on this vehicle

Data sources

Data on this page last refreshed .