Owner-reported complaints naming the airbag system, filed with NHTSA
Data refreshed
Reports naming the air-bag system — deployment behaviour, inflators, sensors and warning lights. Every record below is an owner-reported complaint about the 2003 Honda CR-V submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 124 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
The 25 most recent of 124, in the owner's own words
SRS LIGHT CAME ON 2 MONTHS AGO. FEAR FOR MY SAFETY. RECALL PLEASE. ELECTRICAL. BACK RT WINDOW AND RT FRONT DOOR LOCK CANNOT BE OPERATED FROM FRONT DRIVER DOOR. LIGHTING. BACK INTERIOR LIGHT DOES NOT TURN OFF AUTOMATICALLY. Paint is peeling from all over the car, especially on the front of it. Looks ghastly.
June 17, 2022 my daughter was hit on the driver side rear corner panel by a vehicle that ran a red light. The impact had enough force to spin her 2003 Honda CRV 180 degrees yet none of the airbags deployed. The rear driver side wheel was bent inward and had to be towed.
The contact received notification of a recall for a 2003 Honda CR-V she never owned. The contact received several post cards notifications for Takata air bag recalls and requested to be removed from the recall distribution list. The contact stated that the recall notification was addressed to an unknown individual who never lived at her address. The local dealer and manufacturer were not contacted.
The SRS light in my Honda CRV recently went on, and remains on, when the vehicle is in operation. Last week, I took the car to Honda of Princeton (local Honda dealer), who diagnosed the problem as a DTC 15-3 Faulty OPDS Sensor, and further explained that this faulty sensor could potentially cause the passenger-side airbag (replaced in a prior Honda CRV recall) to NOT deploy in the event of an accident. Indeed, the repair documentation included a dealer statement that I had been made aware of the issue. I paid for this diagnostic work, which was overseen by [XXX], who is a service lane manager at the dealer (Tel: [XXX]). The dealer said it would NOT assume financial responsibility for the replacement of this faulty sensor since the defect is not currently the subject of a Honda product recall, and stressed that this defect is not covered by the various Honda airbag recalls, even though the faulty sensor could impair airbag deployment in an accident. This faulty sensor may cause non-deployment of the passenger-side airbag, and it would therefore seem self-evident that the defect places the safety of any front-seat passenger in my Honda CRV at grave risk. Today, I called American Honda Motor Company (Tel: 888-234-2138) concerning the faulty sensor, and spoke with "[XXX]", who opened Case #[XXX] based on our call. [XXX] said the faulty sensor is not currently the subject of a Honda product recall. She also confirmed (I had already found the bulletin online and asked about it) that the Honda CRV's faulty OPDS sensor was the subject of Honda Service Bulletin 06-006, which extended the warranty to 10 years for the faulty sensor, but she noted that the faulty OPDS sensor was no longer covered by this service bulletin or warranty. [XXX] said that American Honda Motor Co. would not assume financial responsibility for the faulty OPDS sensor on this basis, but suggested that I try to 'work with' the local Honda dealer to address the problem. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U
[XXX] . I TOOK MY 2003 HONDA INTO LOCAL HONDA DEALERSHIP IN FEBRUARY OR MARCH OF 2021 (UNSURE WHEN EXACTLY) FOR THEM TO WORK ON ANOTHER RECALL. I HAD RECEIVED ANOTHER RECALL LETTER FROM HONDA NATIONAL CORP. THE DEALERSHIP SAID I HAD ALREADY HAD THIS DONE. BUT NOW I LOOKED UP MY VIN ON NHTSA WEBSITE AND IT SAYS THERE IS ONE "UNREPAIRED RECALL" FROM JUNE 27, 2019. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
I PURCHASED THE 2003 HONDA CRV FROM ANTHONY AUTO SALES IN THOMSON, GA ON 2/21/2020. AFTER PURCHASE I NOTICED MY CIGARETTE LIGHTER/CHARGING PORT DIDN'T WORK. DID A FUSE TEST ON IT ONLY TO DISCOVER HALF OF THE FUSES WEREN'T WORKING IN THE FUSE BOX UNDER THE HOOD. I CALLED TO THE DEALERSHIP AND THEY TOLD ME IT MAY BE AN ELECTRICAL PROBLEM I COULDN'T GET THE VEHICLE IN BECAUSE I WAS HAVING SURGERY THE FOLLOWING WEEK. ON FEBRUARY 25 WHILE DRIVING ON THE INTERSTATE THE VEHICLE SLOWED DOWN BUT PICKED ITS SPEED BACK UP AND FOR SOME REASON IT SEEMS TO GET POOR GAS MILEAGE. I LIKE MY VEHICLE I JUST WANT TO KNOW OF ANY FUTURE AND PAST RECALLS AND WOULD LIKE TO HAVE THEM RECTIFIED SINCE I NOW OWN THE VEHICLE. PAST REPORTS HAVE ALSO SHOWN PROBLEMS WITH THE AIRBAGS AS WELL. THERE'S A PROBLEM WITH THE DOOR LOCKS AS WELL.
I WAS REVIEWING A LIST OF RECALLS FOR MY VEHICLE AND I JUST WANTED TO KNOW ARE THERE STILL RECALLS ON IT. I JUST PURCHASED THIS VEHICLE ON 02/21/2020 AND I NOTICED THE FUSE BOX WAS ONLY WORKING ON ONE SIDE. AND THEN RIDING THE INTERSTATE IT SLOWED DON'T AND GRADUALLY PICKED BACK UP SPEED. I THINK IT'S THE FUEL PROPULSION SYSTEM AS I READ FROM AN EARLIER REPORT.
I HAVE RESPONDED TO HONDA'S REQUESTS FOR INFORMATION RE: I NO LONGER OWN MY VEHICLE AT LEAST FOUR TIMES! I PROVIDED TRADE IN INFO IN 2008 WHEN I PURCHASED A NEW CAR. WHY HAVEN'T THEY RECORDED THE INFORMATION I PROVIDED? I FEEL HONDA IS NOT ACTING IN THE BEST INTEREST OF THE PUBLIC WHEN I SEE THEY DON'T RECORD INFORMATION SUCH AS I'VE PROVIDED NUMEROUS TIMES.
TL* THE CONTACT OWNS A 2003 HONDA CR-V. THE CONTACT STATED THAT THERE WAS AN ACTIVE UNKNOWN RECALL ON HIS VEHICLE DUE TO DEFECTIVE AIR BAGS. THE AIR BAG WARNING INDICATOR ILLUMINATED. THE CONTACT TOOK THE VEHICLE TO CURRY HONDA GEORGIA (5525 PEACHTREE INDUSTRIAL BLVD, CHAMBLEE, GA 30341, (770) 451-2700) WHERE THE RECALL REMEDY WAS PERFORMED. AFTER THE REPAIR, THE AIR BAG WARNING INDICATOR CONTINUED TO ILLUMINATE. THE DEALER WAS CONTACTED AND STATED THAT THE VEHICLE WOULD HAVE TO BE DIAGNOSED FOR THE FAILURE TO BE RESOLVED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS UNKNOWN.
"TAKATA RECALL" THE AIR CONDITIONER GOES OUT WHEN THE CAR HITS ANY POT HOLES ARE BUMPS IN THE ROAD. ALSO THE SUSPENSION SYSTEMS DIDN'T WORK VERY WELL.
TL* THE CONTACT OWNED A 2003 HONDA CR-V. WHILE DRIVING APPROXIMATELY 25 MPH, THE CONTACT'S VEHICLE CRASHED INTO A SECOND VEHICLE. THE FRONT END OF THE VEHICLE WAS SEVERELY DAMAGED, BUT THE AIR BAGS DID NOT DEPLOY. THE VEHICLE WAS DESTROYED AND TOWED. THE DRIVER SUSTAINED INJURIES TO THE CHEST, RIBS, AND ARMS, WHICH REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER AND LOCAL DEALER WERE NOT NOTIFIED. THE FAILURE MILEAGE WAS 155,000.
AIRBAGS RECALL WAS TAKEN CARE OF AND THEN THE MAIN AIRBAG COMPUTER CAME ON FOR ALL THE AIRBAGS BUT HONDA SAID THAT IS NOT COVERED AFTER THEY HAD TAMPERED WITH THE AIRBAG RECALL THE SAME YEAR.
AFTER RESPONDING TO TWO AIRBAG RECALLS AND REPAIRED MY CAR WAS INVOLVED IN A COLLISION RESULTING IN THIS VEHICLE BEEN TOTALED I WAS STOPPED ON A SIDE STREET WAITING TO TURN LEFT INTO PARKING LOT WHEN I WAS HIT BY CAR HIT DRIVERS DOOR AND LEFT CORNER PILLAR RESULTING IN THE CAR BEING TOTALED AND INJURIES RESULTING IN SURGERY AUGUST 2016. AIRBAGS NEVER DEPLOYED
TAKATA RECALL I WAS IN AN ACCIDENT IN MAY OF 2014. I WAS HIT ON THE DRIVER'S SIDE DOOR/FRONT FENDER ON A CITY STREET GOING APPROXIMATELY 30 MILES/HOUR IN A STRAIGHT DIRECTION. THE AIRBAGS WERE DEPLOYED. I SUSTAINED A DEEP GASH ON MY RIGHT FOREARM AND WHAT APPEARED TO BE CHEMICAL BURNS ON THE SKIN SURROUNDING THE GASH, BOTH PALMS AND BOTH THUMBS THAT TOOK SEVERAL WEEKS TO HEAL. THE "BURNS" WORSENED OVER A PERIOD OF SEVERAL HOURS FOLLOWING THE CRASH. I ASSUMED THEY WERE CHEMICAL BURNS AFTER DOING A QUICK INTERNET SEARCH. I DID NOT GO TO A DOCTOR BUT INSTEAD TREATED THE AREA WITH AN ANTIBIOTIC CREAM AND LATER, ALOE VERA. I HEALED WITHIN A FEW WEEKS, BUT I STILL HAVE A SCAR ON MY RIGHT FOREARM FROM THE GASH (RECENT, 2/16/17 PHOTO ATTACHED). THE INJURY WAS CAUSED BY THE AIRBAG DEPLOYMENT. AT THE TIME OF THE CRASH BOTH MY HANDS WERE ON THE STEERING WHEEL AT A "10 AND 2" POSITION.
TL* THE CONTACT OWNS A 2003 HONDA CR-V. EVERY TIME THE VEHICLE WAS STARTED, THE AIR BAG WARNING INDICATOR ILLUMINATED. THE CONTACT ALSO STATED THAT THE WARNING INDICATOR HAD BEEN ILLUMINATED FOR APPROXIMATELY ONE WEEK. THE VEHICLE WAS NOT TAKEN TO AN INDEPENDENT MECHANIC OR THE DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 231,000.
TL* THE CONTACT OWNS A 2003 HONDA CR-V. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED. THE DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 120,000.
WHILE DRIVING DOWN THE ROAD AT 6:30AM THIS MORNING MY LOW BEAMS HEADLIGHTS WENT OUT. NOT ABLE TO SEE I PULLED OVER AND PUT MY CRV IN PART. I NOTICED THAT MY LIGHT SWITCH WAS STILL ON BUT I DID NOT HAVE ANY LIGHTS. I PUSHED THE LIGHT CONTROL FORWARDS AND NOTICED I DID HAVE USE OF MY HIGH BEAMS. LUCKILY I WAS DRIVING TO WORK AND ONLY HAD ABOUT 5 MORE MILE TO GO BEING SATURDAY ON COMING TRAFFIC WAS MINIMAL. WHILE AT WORK I HAD TIME TO RESEARCH WHAT THE PROBLEM MAY POSSIBLY BE THAT'S WHEN I STUMBLED UPON A FEW RECALLS. NEED MY HEADS LIGHTS I WENT TO AUTOZONE AND BOUGHT A REPLACEMENT SWITCH BUT WHILE PLUGGING IN THE NEW SWITCH I NOTICED THAT ONE OF THE CONNECTIONS WAS BURNT. I.E. THE RECALL IN ?. I'M CONCERNED THAT THIS IS GOING TO HAPPEN AGAIN SO I WOULD LIKE TO KNOW THE STEPS I NEED TO TAKE SO THAT I CAN GET THIS PROPERLY TAKEN CARE OF. WHILE LOOKING AT THIS RECALL I FOUND 3 MORE ALARMING RECALLS. BOTH AIR BAGS SHOOTING OUT METAL FRAGMENTS AND A DRIVER SIDE WINDOW SWITCH THAT COULD POSSIBLY CATCH FIRE. I'LL BE PARKING OUTSIDE JUST IN CASE BUT ANY ADVICE ABOUT HOW TO GET THIS FIXED WOULD BE GREAT. BEING A 14 YEAR OLD CAR I FEEL LIKE I WILL HAVE TROUBLES WITH THE DEALERSHIPS I HOPE THAT'S NOT THE CASE THE CRV IS IN VERY GOOD CONDITION AND I WOULD LIKE TO KEEP IT THAT WAY.
TL* TAKATA RECALL. THE CONTACT OWNS A 2003 HONDA CR-V. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS SERVICED PER NHTSA CAMPAIGN NUMBER: 15V320000 (AIR BAGS), BUT THE REMEDY FAILED TO REPAIR THE VEHICLE. THE CONTACT MENTIONED THAT THE AIR BAG WARNING INDICATOR REMAINED ILLUMINATED AFTER THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 182,000.
TAKATA RECALL - ON SEPTEMBER 11TH 2015, I GOT THE DRIVER'S SIDE AIR BAG OF MY 2003 HONDA CRV REPLACED AFTER MONTHS OF WAITING. I HAVE UNTIL THIS DAY STILL RECEIVED NOTIFICATIONS FROM HONDA THAT THEY STILL NEED TO REPLACE THE DRIVERS SIDE AIR BAG. I CALLED THE 1-844-758-9245 NUMBER OF HONDA'S TO DETERMINE WHAT THE ISSUE IS. THEY INFORMED ME THAT THERE IS NOW A PASSENGER SIDE AIR BAG RECALL AND THEY SAID THIS IS WHY I AM STILL RECEIVING THE DRIVER'S SIDE AIRBAG NOTICE. THIS SOUND SUSPICIOUS TO ME. WHY IS HONDA TELLING ME THEIR IS A PASSENGER SIDE RECALL NOW BUT I HAVE NEVER RECEIVED NOTICE FOR THIS? WHY CAN THEY NOT REPORT THE SUCCESSFUL COMPLETION OF THE DRIVERS SIDE REPLACEMENT? WHY HAS THIS WHOLE PROCESS TAKEN YEARS AT THIS POINT?
ON 07-07-16 I HAD MY CAR SERVICED AT SUPERIOR HONDA OF OMAHA DUE TO AN SRS LIGHT ILLUMINATING ON MY DASHBOARD. I WAS TOLD BY THE SERVICE TECHNICIAN THAT THE LIGHT COULD BE A RESULT OF SEATBELT FAILURE BECAUSE THE SRS SYSTEM IS A COMPONENT OF THE SEATBELTS. WHEN I HAD MY 2003 CRV SERVICED AT SUPERIOR HONDA OF OMAHA DUE TO AN SRS LIGHT PROBLEM DIAGNOSED, THE ISSUE WAS WITH THE SRS CONTROL MODULE. THE TECHNICIAN INFORMED ME THAT THIS PART WAS NOT COVERED UNDER THE HONDA LIFETIME WARRANTY FOR SEATBELTS AND I WAS CHARGED 820.35 TO HAVE IT REPLACED. THE SERVICE TECHNICIAN TOLD ME THAT WHEN THE SRS ILLUMINATES, THEN IT IS POSSIBLE THE AIRBAG AND SEATBELT SYSTEM WILL NOT FUNCTION CORRECTLY, SO FOR SAFETY CONCERNS I AGREED TO THE REPLACEMENT. THE FOLLOWING WEEK, I CONTACTED HONDA CORPORATE OFFICES AND SPOKE TO A CUSTOMER SERVICE REPRESENTATIVE (NICKY). SHE GAVE ME A COMPLAINT REFERENCE # 04820522 AND I WAS THEN REFERRED TO HER SUPERVISOR LIZ. LIZ CONTACTED ME EARLIER THIS WEEK AND REITERATED THAT THE SRS MODULE IS NOT A COMPONENT OF THE SEAT BELT SYSTEM IN HONDA VEHICLES AND THAT HONDA IS NOT RESPONSIBLE FOR REIMBURSING ME FOR THE REPAIR. I DISAGREE. ATTACHED YOU WILL FIND A COPY OF MY BILL FROM SUPERIOR HONDA, A COPY OF A SERVICE NEWS ARTICLE FROM HONDA THAT CLEARLY STATES THE SRS IS A COMPONENT OF THE SEATBELT SYSTEM AND A COPY OF THE PAGE IN MY OWNER'S MANUAL THAT STATES HONDA'S LIFETIME WARRANTY AND COMPONENT COVERAGE. I WOULD LIKE TO BE REIMBURSED FOR THIS BILL. THANK YOU
THE SIGNAL SRS APPEARS IN THE MONITOR. I RECEIVED THE LAST RECALL FOR THE AIR BAGS ON 2015, AND THE SERVICE CENTER TAKE ACTION OF THIS BUT ABOUT 1 MONTH AGO, THE SRS IS ON THE MONITOR WHILE THE CAR IS TURN ON.
2003 HONDA CR-V. ATTORNEY REPRESENTING CONSUMER WRITES IN REGARDS TO UNSATISFACTORY CUSTOMER SERVICE AT DEALERSHIP WITH AIRBAG RECALL COMPLETED REPAIRS. *SMD THE CONSUMER WAS NOT CERTAIN, IF THE RECALL REPAIR WAS ACTUALLY PERFORMED. THE CONSUMER STATED THE VEHICLE WAS NOT IN THE SERVICE AREA LONG ENOUGH. THE DEALER REFUSED TO PROVIDE PROOF, THE RECALL WAS PERFORMED. *JB
I HAD A WRECK AND I FLIP AND HIT A DIRT BANK AND NO ONE AIR BAG WORKED. MY SISTER AND I HAVE BROKEN NECKS. MY SISTER HAS A BROKEN KNEE CAP. I'M MAD THAT I COULD HAVE KILL MY SISTER WITH HER JUST BEING S PASGNER IN MY CAR. I WAS DRIVING ON A TWO LANE HEY
"TAKATA RECALL AT MY LOCAL HONDA DEALERS REQUEST I MADE AN APPOINTMENT TO GET MY AIRBAG REPAIRED ACCORDING TO THE RECALL. UPON REPAIR MY CAR WAS RETURNED WITH THE "SRS" LIGHT CONTINUALLY ON. I INQUIRED ABOUT THIS ISSUE AND WAS INFORMED THE SRS SYSTEM FAILED THIS WAS NEVER A PROBLEM BEFORE THE REPAIR AND HONDA CALLED THE INCIDENT COINCIDENTAL. THE REPAIR RESULTED IN HAVING NO AIRBAG SYSTEM AT ALL. I REALIZE THE CAR IS A 2003, AND I'M NOT AS UPSET AS I AM DISAPPOINTED (JUST TO BE CLEAR), BUT THIS DOESN'T FEEL RIGHT TO ME AND FOUND YOUR WEBSITE IN AN ARTICLE IN CONSUMER REPORTS MAGAZINE AND AM WONDERING IF THIS IS A VALID COMPLAINT REPORT-ABLE TO YOU
I TOOK MY HONDA CRV TO THE HONDA DEALERSHIP IN CLARKSVILLE INDIANA TO HAVE THE TAKATA AIR BAG INFLATORS REPLACED UNDER THE RECALLS. MY VEHICLE HAD TO HAVE BOTH AIRBAG INFLATORS REPLACED (DRIVERS AND FRONT PASSENGER). THE WORK WAS COMPLETED BY THE DEALER AND I TOOK THE VEHICLE HOME. THAT SAME EVENING I LOOKED DOWN AND IN THE FLOORBOARD WAS A VERY SPECIAL LOOKING SCREW. I KNEW IMMEDIATELY IT HAD SOMETHING TO DO WITH THE AIRBAG INFLATOR RECALL WORK. I WAS CONCERNED ESPECIALLY SINCE IT WAS UNDER THE DRIVERS SIDE. I CALLED THE DEALER AND EVEN TOOK THE VEHICLE BACK DOWN TO THE DEALER TO MAKE SURE THE WARRANTY WORK HAD BEEN COMPLETED CORRECTLY. THE DEALER SERVICE DEPARTMENT ASSURED ME IT HAD. I SHOWED THE SERVICE TECH THE SCREW AND HE SAID THAT IT WAS INDEED THE SAME SCREW THAT THE AIRBAG INFLATOR WAS SECURED WITH INSIDE OF THE STEERING WHEEL. BUT HE TOLD ME IT WAS ONE OF THE OLD SCREWS AND THEY HAD TO PUT NEW AND DIFFERENT SCREWS IN WITH THE NEW INFLATOR. I WAS EXTREMELY DISAPPOINTED IN THE QUALITY OF THE WORK AT THIS DEALER. WHEN I SPOKE TO THE MANAGER OF THE DEALERSHIP SOME TIME LATER HE QUESTIONED WHETHER THE SCREW WAS RELATED TO THEIR WORK. BLAME THE CUSTOMER SEEMS TO BE HONDA'S MODUS OPERANDI THESE DAYS. THE WHOLE EXPERIENCE WAS SHODDY & SHADY IN MY OPINION. WHY SHOULD A CONSUMER THAT HAS BEEN PUT IN HARMS WAY ALREADY BY DEFECTIVE AND DEADLY PARTS BE PUT IN DOUBLE JEOPARDY BY SHODDY RECALL WORK AT THE DEALERSHIP. IS THIS ALL THE BETTER WE CAN DO? I STILL DON'T KNOW FOR SURE IF THE WORK WAS COMPLETED CORRECTLY, OR IF MY AIRBAG INFLATOR IS HELD IN WITH THREE SCREWS INSTEAD OF THE REQUIRED FOUR. I THINK THE REGULATORS SHOULD REQUIRE AUTOMAKERS TO FOLLOW STRICT PROCEDURES AT THE DEALERSHIPS FOR ALL SERIOUS SAFETY RELATED RECALLS. REGULATORS SHOULD REQUIRE THAT ALL PARTS BE SUBMITTED TO REGULATORS SO THAT AN UNBIASED INVESTIGATION CAN BE CONDUCTED.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Categories with enough reports to have a page of their own
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