Owner-reported complaints naming the interior system, filed with NHTSA
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Reports naming seats, latches, locks, linkages and interior fittings. Every record below is an owner-reported complaint about the 2003 Honda CR-V submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 18 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Shown in the owner’s own words, exactly as filed
TL* THE CONTACT OWNS A 2003 HONDA CR-V. WHILE REVERSING OUT OF THE DRIVEWAY AND DEPRESSING THE DRIVER SIDE WINDOW SWITCH, IT FAILED TO OPERATE. IN ADDITION, THE INTERIOR DOME LIGHT FAILED TO ILLUMINATE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 215,213.
DOOR LOCK FAILED/JAMMED ON REAR DOOR. *TR
BOTH PASSENGER REAR DOORS STOPPED RESPONDING TO THE KEYLESS REMOTE. THEY CAN ONLY BE UNLOCKED MANUALLY FROM THE INSIDE OF THE CAR. DRIVER DOOR STOPPED RESPONDING SHORTLY THERE AFTER. HAVE TO MANUALLY UNLOCK/LOCK THE DOOR WITH THE KEY. THE INTERIOR DRIVER DOOR LOCK CAN NOT BE MOVED UP OR DOWN MANUALLY. ONLY THE KEY CAN MOVE THE DOOR LOCK. NOW THE KEY IS STICKING AND NOT TURNING IN THE DRIVER SIDE DOOR LOCK. MUST TRY MULTIPLE TIMES TO FINALLY GET IT TO WORK. 3 OUT OF 4 DOOR LOCKS ARE FAULTY AND DO NOT WORK PROPERLY. IT'S ONLY A MATTER OF TIME BEFORE THE FRONT PASSENGER DOOR MALFUNCTIONS AS WELL. *TR
THE DRIVER DOOR LOCK WILL NOT OPERATE VIA REMOTE KEY-LESS CONTROL. ALL OTHER LOCKS WORK. *TR
I COULD NOT UNLOCK MY CAR AND I HAD TO CALL AAA TO UNLOCK THE VEHICLE, I GOT A TICKET FOR PARKING DURING STREET SWEEPING TIME. THE KEY SEAMS TO BIND INTO THE LOCK AND WILL NOT UNLOCK. I TOOK MY CR-V IN TO MILLER HONDA WHERE I PURCHASED THE VEHICLE AND THEY QUOTED ME A VERY HIGH PRICE TO FIX THE LOCKS, I REFUSED THE SERVICE AND THE SERVICE WRITER GAVE ME A REFERRAL TO A LOCKSMITH WHO DID THE JOB FOR A FIFTH OF THE PRICE THE DEALERSHIP HAD QUOTED. THIS WAS ABOUT TWO AND A HALF YEARS AGO. I HAD TO TAKE THE CAR BACK TO THE LOCKSMITH ABOUT A YEAR LATER TO HAVE THE SAME WORK DONE. NOW I HAVE GO BACK FOR A THIRD TIME. I HAVE HAD TO SPEND $250.00 ON MY LOCKS. THIS SITUATION OF THE LOCKS BINDING COULD BE DANGEROUS FOR A WOMAN NOT BEING ABLE TO GET INTO THE CAR QUICKLY. *TR
DOOR LOCKS FAILING. TWO DOORS DO NOT RESPOND TO MASTER LOCK OR KEYLESS ENTRY. MUST MANUALLY LOCK AND UNLOCK. POTENTIAL SAFETY ISSUE IF TRYING TO OPEN DOORS FROM OUTSIDE TO REMOVE CHILD FROM CARSEAT, ETC. *TR
TL* THE CONTACT OWNS A 2003 HONDA CR-V. THE CONTACT STATED THAT THE FOUR AUTOMATIC POWER DOOR LOCKS FAILED TO ENGAGE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER HOWEVER, THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 87,112.
I BELIEVE MY 2003 HONDA CRV HAS A DEFECTIVE IGNITION SWITCH INTERLOCK. THE KEY CAN BE REMOVED WHEN THE CAR IS OFF AND THE GEAR IS NOT IN PARK. AS A RESULT MY CRV HAS ROLLED DOWN MY DRIVEWAY 3 DIFFERENT TIMES, PLOWING INTO THE HILLSIDE ACROSS THE STREET, AND RECENTLY NEARLY RAN OVER MY WIFE. ON 10/07/10 I TOOK MY CAR TO OUR LOCAL HONDA DEALER WHO SAID THERE WAS NO RECALL FOR THIS PROBLEM ON MY CAR. HONDA ACKNOWLEDGED AND I BELIEVE CORRECTED KEY INTERLOCK FAILURE PROBLEMS ON PRE-2003 MODELS AND SHOULD BE REQUIRED TO CORRECT POST-2003 CRV DEFECTIVE IGNITION SWITCH INTERLOCKS. *TR
TL*THE CONTACT OWNS A 2003 HONDA CRV. THE CONTACT STATED THAT THE LOCKS ON EACH DOOR, EXCLUDING THE FRONT PASSENGER SIDE DOOR, HAD FAILED AND THEY COULD ONLY BE OPENED FROM THE INSIDE OF THE VEHICLE. THE VEHICLE HAD NOT BEEN INSPECTED OR REPAIRED AT THE TIME OF THE COMPLAINT. THE FAILURE MILEAGE WAS UNKNOWN. THE CURRENT MILEAGE WAS 139,663. UPDATED 07/19/10 *BF UPDATED 07/21/10*JB
HAD TROUBLE ALSO WITH THE REMOTE, UNABLE TO UNLOCK DOORS, HAD TO REPLACE SENSOR AT MY EXPENSE IN ORDER TO WORK. 2003 CRV HONDA. *TR
I REPORTED A DRIVER'S DOOR RATTLE VERY EARLY ON (DURING THE WARRANTY PERIOD), BUT NO SOURCE WAS FOUND. ON 5/09/07 (37,792 MILES) THE DRIVER'S DOOR LOCK/UNLOCK BECAME INOPERABLE, AND I COULD NOT LOCK/UNLOCK THE DOOR WITH THE REMOTE CONTROL; I COULD NOT ENTER OR LEAVE THE CAR BY USING THE REMOTE. AN "ACTUATOR" WAS REPLACED AT MY EXPENSE ($161.61). ON 07/30/09 (48,565 MILES) THE SAME DRIVER'S WINDOW CAME OFF ITS TRACK, AND THE TRACK HAD TO BE REINSTALLED AT MY EXPENSE ($90.00) NOW I READ THAT A DIFFERENT HONDA MODEL HAS BEEN RECALLED WITH WHAT SEEMS TO BE MY SAME PROBLEM. ALL SERVICES HAVE BEEN PERFORMED BY THE SAME AUTHORIZED HONDA DEALER. PERHAPS THERE IS CONNECTION BETWEEN THE PROBLEMS. *TR
TL*THE CONTACT OWNS A 2003 HONDA CR-V. THE CONTACT HAS BEEN EXPERIENCING FAILURES WITH THE DRIVER'S SIDE DOOR LOCK FOR SIX WEEKS. WHENEVER SHE PLACES THE KEY INTO THE LOCK, IT JAMS, WILL NOT INSERT ALL THE WAY, AND TAKES NUMEROUS ATTEMPTS TO UNLOCK THE DOOR. IN ORDER TO OPEN THE DRIVER'S SIDE DOOR, SHE MUST OPEN THE PASSENGER DOOR AND UNLOCK IT FROM THE INSIDE. THE DEALER STATED THAT THIS WAS A VERY COMMON FAILURE THAT HONDA HAS NOT YET RECALLED. THEY FURTHER STATED THAT THE LOCK ASSEMBLY WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE CONTACT BELIEVES THAT IF THE FAILURE IS SO COMMON, A RECALL SHOULD HAVE BEEN ISSUED. THE FAILURE STILL PERSISTS AND THE VEHICLE IS CURRENTLY IN HER POSSESSION. THE CURRENT AND FAILURE MILEAGES WERE 70,000.
WHILE DRIVING 65 MPH ON THE HIGHWAY THE HOOD FLEW UP AND HIT THE WINDSHIELD. I WAS IN THE RIGHT LANE SO I WAS ABLE TO SAFELY PULL OVER. I HAD TO GET OUT OF THE CAR, PRY THE HOOD DOWN, AND ATTEMPT TO SECURE IT TO DRIVE TO A BODY SHOP. LUCKILY , THE WINDSHIELD WAS NOT DAMAGED, BUT THE HOOD WAS DESTROYED, AND THE ROOF JUST ABOVE THE WINDSHIELD ,WAS SEVERELY DENTED. THE ORIGINAL ESTIMATE WAS AROUND $1700. THE LATCH WAS DAMAGED, AND APPARENTLY THERE WAS NO WAY TO DETERMINE IF THE LATCH WAS DAMAGED PRIOR OR AFTER THE INCIDENT. EARLIER THAT DAY THE HOOD HAD BEEN OPENED AND CLOSED, BUT I HAD DOUBLE CHECKED THAT IT WAS PROPERLY CLOSED. IT WAS NEARLY UNBELIEVABLE THAT I AVOIDED A CRASH. *AK
DRIVING TO WORK ON INTERSTATE 89 I HAD MY HOOD FLY UP ON ME AND SMASH MY WINDSHIELD, AND TOTALLY BLOCK MY VISION OF THE ROAD. I WAS LUCKY ENOUGH TO NOT HAVE SOMEONE NEAR ME, SLAMMED ON THE BRAKES AND PULLED OVER TO THE SIDE OF THE ROAD....I THEN GOT OUT AND WAS ABLE TO SECURE THE HOOD SO I COULD TEMPORARILY DRIVE IT OFF THE HIGHWAY AND TO MY OFFICE WHERE I THEN PROCEEDED TO LOOK INTO WHAT MAY HAVE CAUSED THIS. ON THE DAY BEFORE I HAD ADDED WINDSHIELD FLUID, SHUT THE HOOD AND CHECK TO MAKE SURE IT WAS SECURE. IT APPEARED TO BE SO. I DROVE AROUND TOWN ALL DAY SUNDAY AND THEN MONDAY MORNING APPROXIMATELY 20 MILES BEFORE THE HOOD BLEW UP INTO MY WINDSHIELD. THE AUTO REPAIR SHOP INDICATED THAT HE HAD SEEN THIS BEFORE ON HONDA CRV'S AND THAT THE DESIGN FOR WHERE THE HOOD ROD IS PLACED IS RIGHT NEXT TO THE LATCH AND SOMETIMES GETS STUCK IN THE LATCH CAUSING IT TO NOT FULLY HITCH. I'M AMAZED I'M ALIVE AND FEEL LIKE PEOPLE SHOULD KNOW ABOUT THIS DESIGN FLAW. *NM
I PURCHASED MY 2003 CR-V IN APRIL OF 2003. IN JUNE I WAS ON THE HIGHWAY WITH MY KIDS IN THE CAR GOING 70MPH WHEN MY HOOD FLEW UP AND HIT THE WINDSHIELD. I CALLED HONDA SEVERAL TIMES, AND THEY SAID I HAVE TO TURN IT IN TO MY INSURANCE COMPANY, IT IS NOT THEIR PROBLEM. IT WAS LATE AT NIGHT, AND HAD THAT HAPPENED ANOTHER MILE DOWN THE ROAD, WE WOULD HAVE ALL BEEN KILLED. THE ROAD HAD CEMENT BARRIERS AND WENT DOWN TO ONE LANE.
CONCERNS REGARDING FIRES FOLLOWING OIL CHANGES IN 2003 CRV.*MR THE PASSENGER SEAT BELT JAMMED AND THE DRIVERS DOOR LOCK FAILED. *JB
DECEMBER 22, 2003, THE HOOD OF MY 2003 HONDA CRV FLEW UP AND BROKE THE WINDSHIELD, WHILE I WAS CROSSING A BRIDGE IN VERY WINDY CONDITIONS. THE CAR HAD BEEN SERVICED THE PREVIOUS MONTH AND THERE WAS ALSO AN OIL CHANGE (NOVEMBER), WHEN THE HOOD WAS LAST OPENED. THERE WAS NO PRIOR INDICATION THE HOOD WAS NOT SECURE.
ON 7/29/03 AT ABOUT 7:45 AM MY GRANDSON OPENED THE HOOD OF MY NEW HONDA CRV IN ORDER TO GET A "JUMP START" TO START HIS CAR. I CLOSED THE HOOD, HEARD A SNAP, GENTLY TESTED THE HOOD FOR CLOSURE AND MOVED ON. AT ABOUT 10:00 AM I STARTED TO BURLINGTON AND AFTER ABOUT 10 MILES, WHILE ON THE INTERSTATE DOING 60 MPH, THE HOOD FLEW OPEN AND BANGED AGAINST THE WINDSHIELD. THANKS TO SCANT TRAFFIC AND ABOUT A 2 INCH SLOT BELOW THE HOOD, I WAS ABLE TO PULL SAFELY TO THE SIDE OF THE ROAD. I WAS ABLE TO FORCE THE HOOD (RESHAPE) ENOUGH TO GET IT CLOSED AND DRIVE ON. AT ABOUT 11:30 RETURNED TO THE DEALER (SHEARER HONDA IN RUTLAND VT) WHERE THE HEAD MECHANIC AND SERVICE MANAGER DETERMINED THAT THE HOOD LATCHES WORKED CORRECTLY. THEY NOTED "CREASING" OF THE COATING ON THE HOOD SUPPORT ROD AT ABOUT WHERE IT MIGHT HAVE BEEN CREASED HAD IT MISTAKINGLY BEEN INSERTED INTO THE SAFETY LATCH (THE SAFETEY LATCH HAS A U SHAPED AREA NOT UNLIKE THE SUPPORT ROD ROD HOLDER ON MY PREVIOUS CHEVIE S-10 PICKUP). I WAS TOLD THAT SINCE IT WAS NOT A WARRANTY PROBLEM I SHOULD CONTACT MY INSURANCE COMPANY AND FILE A CLAIM. HOWEVER, SINCE IT SEEMED TO ME TO BE A SAFETY MATTER, ONE WHERE I COULD EASILY HAVE BEEN KILLED, I DECIDED TO CALL HONDA CUSTOMER RELATIONS. THE HONDA SPOKESPERSON SAID SINCE SHE DEALERSHIP HAD DETERMINED THE LATCHES WERE OK AND BECAUSE IT WAS APPARENTLY DUE TO MISUSE ON MY PART THERE WAS NOTHING THEY COULD DO AND I SHOULD CONTACT MY INSURANCE AGENT. APPARENTLY THEY HAVE NOT HAD COMPLAINTS RE THIS PROBLEM, WHICH DOESN'T SUPRISE ME IF OTHERS WITH THIS PROBLEM WERE ALSO TOLD IT WAS THEIR FAULT AND "TAKE IT TO YOUR INSURANCE COMPANY". THE REALITY IS THAT IT IS A POOR, CONFUSING DESIGN. SIMPLY INCREASING THE SIZE OF THE SUPPORT ROD AT THE POINT WHERE IT WOULD COMPROMISE THE SAFETY LATCH WOULD PREVENT INADVERTANT ERRORS. THE OWNER'S MANUAL BRIEFLY MENTIONS THE SUPPORT ROD, BUT NO MENTION OF THIS POTENTIAL PROBLEM. I CONSIDER THIS A SERIOUS SAFETY PROBLEM.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Categories with enough reports to have a page of their own
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