Owner-reported complaints naming the suspension system, filed with NHTSA
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Reports naming suspension components — springs, struts, shocks, control arms and related hardware. Every record below is an owner-reported complaint about the 2011 Honda CR-V submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 18 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Shown in the owner’s own words, exactly as filed
23V228000 recall involving rust on the frame and rear end. Called into Honda and was told that the recall was closed and repairs were made ?? Impossible I just bought this vehicle in 02-2026 and was not made aware of anything being done.. no records online either of repairs . Car is very unsafe to be driving
Rear trailing arm mount rusted out frame , had have towed to my house , not drivable and its only vehicle i have
Rusted rear strut mount causing a rear wheel "thump" Heard on mild to severe road ruts. Repair shop reported possible "control arm support" rust.
The contact owns a 2011 Honda CR-V. The contact stated while driving approximately 30-40 MPH, the vehicle inadvertently veered to the opposite lane of the road, causing the front driver's side to crash into an embarkment. The air bags did not deploy. The contact stated that he hit his left knee and sustained severe pain that lasted a long time. The contact received medical assistance. No police report was filed. The vehicle was towed to the residence. The contact stated that while inspecting the vehicle, he noticed that the frame was fractured. The contact later received notification of NHTSA Campaign Number: 23V228000 (Structure), which he related to the failure. The manufacturer was notified of the failure and a case was opened. The dealer was then contacted and notified of the failure. The failure mileage was approximately 200,432.
I bought my car in 2021, and starting immediately I had issues with my tires going flat, my suspension jolting any time a bump was hit, my gear shift does not fully shift into park which makes it nearly impossible to get my key out of the ignition, I was given a spare key to someone else’s car and was never issued a new one, and dealership (CarMax) has not made an attempt to help with repair on current safety recall.
The contact owns a 2011 Honda CR-V. The contact stated while driving 60 MPH, the rear driver's side wheel, the lower control arm, and the axle detached, causing the contact to almost lose control of the vehicle. The contact was able to veer to the side of the road. The vehicle was towed to the residence. The dealer was notified of the failure and informed the contact that the VIN was not included in a recall. The contact later received notification of NHTSA Campaign Number: 23V228000 (Structure) and contacted the manufacturer for the recall repair. The manufacturer advised the contact to tow the vehicle to the dealer. The vehicle was towed to the local dealer, where a regional field inspector from Honda determined that the vehicle was beyond repair due to severe frame corrosion. The manufacturer opened a case. The contact stated that the recall remedy also involved buying back the vehicle if the vehicle was beyond repair; however, the contact had not received a call back from the manufacturer since April 2023. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The failure mileage was approximately 115,000. Parts distribution disconnect.
Wheels are significantly misaligned causing tire wear and vibration while driving. Rear struts need to be replaced and are not functioning properly. Rear control arm needs to be replaced with adjustable control arm to achieve proper alignment. Wheel alignment is more that 2 degrees off with normal vehicle usage.
The "rear frame deterioration" recall was performed by the Dealer, Honda of Keene, NH, within the requirements set out by Honda. However, the service manager at the dealer tells me the same corrosion that initiated the recall is severe and still does not allow the vehicle to pass safety inspection in my state. Therefore, I cannot use the car and is has no resale value. Per the intent of state safety inspection the car remains unsafe. He has indicated this same concern to Honda USA directly with no response to him. He has photographs of the corrosion that he offered to Honda also with no response. I have had a conversation with "Arla" at Honda USA Customer service regarding this problem on June 2nd or 3rd. They are not willing to offer me any alternative, such as a full frame repair or to repurchase if the vehicle from me. The car has been at the dealer for approximately three months now pending resolution. I have called Honda USA again requesting they call me back for the past two weeks with no response. I propose that Honda has not satisfied the recall as the vehicle remains unsafe.
TPMS light comes off and on even though tires are fine. Back of vehicle shakes, and feels unstable especially on highway when speeds are higher. And you can hear a sound clicking that comes from the rear end of the vehicle.
On March 15, 2023, I was driving on clear, dry pavement at approx. 50 mph when I heard a loud bang from the rear of my Honda CR-V and almost lost control of my steering. I maintained enough control to stay on the roadway and brought the car to a stop after about 200 yards. I had the car towed to my regular mechanic who told me that the suspension had fallen away from the frame of the car and it wasn't fixable. I contacted Honda at an 800 number and was told that I needed to have a Honda dealership confirm the problem, which I did. After further research online, I found out that Honda of Canada had issued a recall for certain year models of my car for a corrosion issue that would cause a failure in the part that connects the suspension to the frame. I then contacted Honda of North America requesting help; I was informed that Honda recalls vehicles solely by VIN, and there was no recall issued for mine. So here I sit with a useless car and no recourse.
The contact owns a 2011 Honda CR-V. The contact stated while pulling forward at approximately 3 MPH, into his driveway, after the rotors, calipers and brake pads were replaced; there was an abnormally loud bang heard. The contact stated that the rear driver's side control arm had sheared off. The contact stated that the drivers' side wheel was almost detached from the axle. The contact became aware of extensive rust on the rear frame and suspension. The contact had not taken the vehicle to a local dealer or independent mechanic. The vehicle was not diagnosed nor repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 192,000. The VIN was not available.
I was on the highway driving straight and steady. The driver side rear wheel/ lower control arm went to a 30 degree angle and pulled the axle from the rear differential. The wheel locked up and the vehicle was very difficult to control. I skidded to the shoulder leaving a 400 foot skid mark. Thankfully there was no one near me as traffic was very light. If road or traffic conditions were any worse there would almost certainly been a serious accident. I have extensive mechanical experience and have never seen a 11 year old vehicle fail from corrosion in this manor. There is a recall in Canada for this exact issue and Honda is/has helped repair/replace many there vehicles with this issue. It has been inspected by NYS inspectors annually and never raised any flags. I was never notified by honda to check to check for this issue and the dealership it was bought from is refusing to help. The 2011 Crv appears relatively rust free other than the area that failed and the other side almost as bad. This is a serious safety issue and Honda needs to do something to prevent future injuries and deaths. This failure happened with no warning at all. Thank you.
Rust hole found in unibody at passenger's side rear where trailing arm bolts to vehicle in front of passenger's side rear wheel. Because this is so close to the bolt for the trailing arm, this is an immediate safety issue. Hole originally there but rust caused it to enlarge significantly. The trialing arm could break at any point and cause a severe crash. I was about to go on a long road trip and very likely this could have broken. Consumer stated the safety issue is caused by a design flaw in the 2007-2011 Honda CR-V models and in fact a recall for this issue has happened in Canada. The issue was discovered by my local mechanic during a routine oil change and tire rotation. There were no warnings, messages, or symptoms. After researching I found that this exact issue is being recalled in Canada but not in the United States. I live in Vermont and experience the same harsh winters and salted roads as Canada. Shocked that this is not a recall in my area.
TL* THE CONTACT OWNS A 2011 HONDA CR-V. WHILE DRIVING 40 MPH, AN ABNORMAL NOISE WAS HEARD FROM THE FRONT AND REAR OF THE VEHICLE. AS A RESULT, THE TIRES WERE RENDERED UNUSABLE. THE VEHICLE WAS NOT TAKEN TO THE DEALER OR INDEPENDENT MECHANIC. THE VEHICLE WAS TAKEN TO JENSEN TIRES AND THE TIRES WERE REPLACED WITH A DIFFERENT BRAND OF TIRES; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 20,000.
WITH 23,700 MILES, HONDA DEALER INFORMED ME THAT TIRES WOULD HAVE TO BE REPLACED DUE TO "EXCESSIVE WEAR AND TEAR". HAVE LEARNED THAT MANY 2011 CRV OWNERS HAVE EXPERIENCED THIS PROBLEM, AND THAT ALTHOUGH HONDA ISSUED A TSB ON THE TIRE MATTER, THEY HAVE PROVIDED NO CAUSE, RECALL OR MONETARY INCENTIVE. IS IT SUSPENSION, ALIGNMENT, WHAT? FURTHERMORE HAVE BEEN ILL ALL WINTER AND CAR HAS HARDLY MOVED FROM THE GARAGE, IT WORRIES ME THAT SOMETHING IS DEFECTIVE CAUSING THIS TIRE PROBLEM, AND HONDA HAS NOT STEPPED UP TO THE PLATE FOR RESOLUTION OR ASSISTANCE. *TR
2011 HONDA CRV 4X4 WAS GOING AT 52 MPH AND TRYING TO BRAKE AND STEERING WHEEL WAS SHAKING REALLY BAD. ALSO WHEN DRIVING AT 65+ MPH THIS CAR STEERING REALLY SHAKES BADLY. -COMPLAINT IT TO HONDA MOTOR / DEALER WHERE CAR WAS PURCHASED BUT NO REAL HELP FROM ANYONE TO FIX THE PROBLEM. - ALL 4-TIRES ARE WORN UN-EVENLY AT 19000 MILES - DEALER / HONDA MOTOR IS NOT WILLING TO RESPONSE BACK OR SEND US EMAIL BACK TO ACKNOWLEDGE OUR COMPLAINT ABOUT THE TIRES. - THEY ARE SAYING THAT THIS IS NOT THEIR PROBLEM, I SHOULD BE COMPLAINING TO THE TIRE COMPANY. *TR
WITH 28,000 MILES NOW ON OUR 2011 CRV THAT WE BOUGHT NEW ALL 4 TIRES WERE WORN OUT WITH 13,550 MILES ON THEM,AND HAD ALWAYS HAD A VERY SLIGHT FRONT END BUMP. AFTER REPLACING ALL 4 TIRES THE BUMP WAS SO BAD WE WENT STRAIGHT BACK TO THE TIRE DEALER AND TIRE PRESSURE AND BALANCE WAS RECHECKED AND WAS FINE THE TIRES ARE FIRESTONE. AT 100 MILES ON THE TIRES WE WENT BACK AND HAD THE TIRES RECHECKED AND ROTATED WITH NO IMPROVEMENT IN THE BUMP. THE HONDA DEALERSHIP COULD ONLY SAY THE ORIGINAL TIRES WERE A VERY SOFT COMPOUND AS THE NEW ONES ARE A BETTER TIRE AND DOES NOT RIDE AS SOFT. THIS DEALERSHIP HAS SINCE CHANGED OWNERS AND THERE IS NO RECORD OF THEM CHECKING THE CAR. HE CRV EXL NOW HAS 25000 MILES AND TIRES ARE WEARING GREAT BUT STILL HAVE THE BUMP. *TR
AFTER MAKING A RIGHT TURN THE CAR PULLS TO THE RIGHT, HONDA CALLS THIS MEMORY STEERING BUT IN BAD WEATHER THE FRONT HAS A LOSS OF TRACTION. VIBRATION STARTING AROUND 60MPH. TIRES WERE CHANGE, FRONT END ALIGNED BUT THE VIBRATION STILL REMAINS. FEELS LIKE A SHAFT PROBLEMS. A COMPLAINT IS FILE WITH THE BBB. *TR *JS
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Categories with enough reports to have a page of their own
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