Owner-reported complaints naming the visibility system, filed with NHTSA
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Reports naming windshields, glass, wipers, defrosters and mirrors. Every record below is an owner-reported complaint about the 2020 Honda CR-V submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 9 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Shown in the owner’s own words, exactly as filed
Software problems causing the backup camera to become disabled and the driver to lose their rear visibility. The screen is completely blackened. This occurred without warning. One day it just went dark. On other note - I do not have access to any information appearing on the screen at all. Very inconvenient and frustrating.
The wiper system stops working at times. The arms just stop mostly in the delay wiper setting. This makes it extremely hard to see in rainy conditions. No lights on the dash, have not brought the car to the dealership yet. I am quite frustrated that a 4 year old vehicle has an issue like this. We bought a new car to avoid fixing problems as cars age. Thankfully no one was hurt. This has happened a few times. I told my wife I would drive the car in the rain to see what happens to better describe it to the dealership.
My dashboard continues to show the message, “Low Tire Pressure.” Even after air has been filled in the tire. I ran a diagnostic today and the report is pulling up anti-lock brakes issues. The sensor is not stating this on the dashboard.
The contact owns a 2020 Honda CR-V. The contact stated while driving 60 MPH, the contact heard an explosive sound coming from the vehicle without incident. The contact pulled over to inspect the vehicle but discovered no damage; however, upon resuming driving, she heard rushing wind coming from the panoramic sunroof. Upon pulling back the sunroof cover, the contact discovered a significant-sized hole in the sunroof. An unknown dealer and the manufacturer were notified of the failure and the contact was informed that the repair was not covered under warranty. The vehicle was not inspected or repaired. The failure mileage was approximately 28,000.
Sunroof window spontaneously exploded while driving. I was the only vehicle on the road when the window exploded. Happened at approximately 630am. Have searched but no recalls on this issue, only a class action lawsuit.
Windshield has a significant refraction causing issues with visibility at night. Light passing through windshield is variably refracted depending on eye level and viewing angle. Issue has existed since car delivered. Vehicle was taken to dealer and advised of this several times with no fix attempted to date. Will continue to seek remediation from manufacturer and will consider lemon law if not resolved. This is becoming a common issue with more windshields as there are no real standards for windshield light refraction.
MY SUNROOF EXPOLODED/SHATTERED SPONTANEOUSLY. I WAS DRIVING ON THE HIGHWAY. I WAS MOSTLY ALONE ON THIS STRETCH OF HIGHWAY. I WAS NOT IN A CONSTRUCTION ZONE, UNDER A BRIDGE/OVERPASS, OR OTHERWISE IN AN AREA THAT WOULD PRODUCE ANY KIND OF PROJECTILE. THERE WAS NOT A TRUCK OR VEHICLE IN FRONT OF ME THAT COULD HAVE KICKED A PROJECTILE INTO THE AIR. THERE WAS NOTHING THAT CAME THROUGH THE SUNROOF INTO MY CAR THAT I COULD IDENTIFY AS A PROJECTILE. MY SUNROON SHATTERED AT RANDOM. I HAVE DISCOVERED OTHERS WITH THIS SAME ISSUE BOTH WITH HONDA AND OTHER MANUFACTURERS.
APPROXIMATELY 80% OF THE FRONT WINDSCREEN IS COMPLETELY BLACK AND THE DRIVER CAN ONLY SEE THE ROAD AHEAD THROUGH THE LOWER 20% OF THE FIELD OF VIEW. THIS OCCURS AT NIGHT IN SITUATIONS WITH MINIMAL SURROUNDING LIGHTING (EG. NOT IN THE CITY). THE DISTANCE WHICH CAN BE SEEN IS LESS THAN 100 FT. THERE IS A STRAIGHT LINE WITH ABRUPT CHANGE FROM THE LOWER ILLUMINATED REGION TO THE UPPER COMPLETELY BLACK WINDSCREEN THROUGH WHICH HARDLY ANYTHING CAN BE VISUALIZED. I HAVE NEVER SEEN THIS COMPLETELY BLACK WINDSCREEN IN ANY OTHER VEHICLE. THE DEALERSHIP TOLD ME THE HEADLIGHTS WERE AT FACTORY SPECIFICATIONS AND THERE WAS NOTHING ELSE THEY COULD DO. IT IS COMPLETELY UNSAFE TO DRIVE IN LOW LIGHT CONDITIONS WITH THE LOW BEAMS AND THE ILLUMINATED AREA BECOMES EVEN SMALLER ON INCLINES. VISIBILITY IS SLIGHTLY IMPROVED WITH HIGH BEAMS BUT THE UPPER 2/3RD TO 1/2 OF THE WINDSCREEN REMAINS DARKER. THE IIHS SAFETY TEST CONFIRMS MARGINAL ILLUMINATION ON HONDA CRV EX L MODEL WITH INADEQUATE LIGHTING ON CERTAIN TURNS, SO THE DEFICIENCY OF THE LOW BEAMS IS ALREADY DOCUMENTED HOWEVER TESTING APPARENTLY DID NOT OCCUR IN LOW LIGHT CONDITIONS BECAUSE THAT IS WHEN THE BLACK WINDSCREEN CONDITION OCCURS. THAT WOULD HAVE GIVEN THIS MODEL A POOR PERFORMANCE/FAILING GRADE. I HAVE FOUND OTHER SIMILAR COMPLAINTS WITH THIS PROBLEM ONLINE AND SO I AM SURPRISED THAT A FIX/RECALL HAS NOT BEEN ISSUED FOR THIS PROBLEM WITH THE LOW BEAM HEADLIGHTS.
THE CAR WAS PARKED IN A PRIVATE GARAGE. DURING THE NIGHT, A CRACK APPROXIMATELY 12 INCHES IN LENGTH SPONTANEOUSLY DEVELOPED IN THE FRONT WINDSHIELD ON THE PASSENGER SIDE. THE CRACK APPEARS TO HAVE STARTED AT THE BOTTOM OF THE WINDHEILD. THE CAR WAS LESS THAN 1 WEEK OLD AT THIS POINT.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Categories with enough reports to have a page of their own
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