Owner-reported complaints naming the suspension system, filed with NHTSA
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Reports naming suspension components — springs, struts, shocks, control arms and related hardware. Every record below is an owner-reported complaint about the 2019 Honda Odyssey submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 16 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Shown in the owner’s own words, exactly as filed
Rear suspension coil spring snapped/broke in 2 while driving on freeway at 70 mph. Confirmed by independent service center and replaced with 2 OEM coil springs and MOOG sway bar links in order to make car drivable again. Springs are in my posession and available for inspection. NO warning lamps/messages or other symptoms prior to spring breaking.
I am reporting a safety concern involving the rear shock absorbers on my 2019 Honda Odyssey Elite. At 60,852 miles, the rear shocks failed and caused a significant vehicle handling problem. While driving on the highway at speeds of 65–70 mph, the vehicle would experience sudden steering jerks when hitting bumps in the road. The steering wheel would twitch unexpectedly, and the vehicle would momentarily move to the left or right, creating a loss of stability and reducing driver confidence and control. This condition was especially concerning at highway speeds because it created the feeling that the vehicle could unexpectedly change direction when encountering road imperfections. I believe this presented a safety risk to myself, my passengers, and other motorists. The vehicle was inspected and repaired on XXX, at Matthews Honda in [XXX]. The rear shocks were found to be blown and required replacement. The rear shocks were replaced the same day. After the repair, the steering jerking and instability immediately stopped, confirming that the failed rear shocks were the cause of the problem. Matthews Honda has performed the routine maintenance on this vehicle throughout my ownership. The vehicle has been regularly serviced and maintained in accordance with recommended maintenance schedules. The vehicle was serviced at Matthews Honda in March 2026. As part of that visit, I received a multipoint vehicle inspection report. The inspection checklist showed a green check mark for Shock Absorbers/Struts, Suspension, Tie Rod Ends and Boots, and Steering Gear and Dust Seal, indicating that no issues were identified in those areas at that time. Approximately four months later, on XXX, at 60,852 miles, the rear shocks were found to be blown and required replacement due to the handling and steering stability issues described in this report. During my visit for this repair, I was informed by service department personnel that they had been seeing an in INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5
Rear passenger suspension failed. Was driving car when I bumped a rut in the road causing failure. No prior warnings prior to incident. Took car to mechanic and the suspension was rusted and nearly snapped in half. Car has received regular maintenance and no issues with suspension had been observed prior.
The rear suspension coil spring on my vehicle fractured and failed. The failure was diagnosed and confirmed by a Honda dealership. The broken spring remains available for inspection upon request. The failure creates a significant safety concern because the vehicle's ride height, handling, and suspension performance are compromised. A broken coil spring can shift position, contact the tire, damage suspension components, and potentially affect vehicle control. The dealership advised that the spring requires replacement. The condition was confirmed by a Honda dealer during inspection. I was informed that replacement OEM springs are on national backorder and are currently unavailable. As a result, the vehicle cannot be repaired with the factory part in a reasonable timeframe. The vehicle has been inspected by a Honda dealership. No accident, collision, or unusual road hazard preceded the failure. Prior to diagnosis, I noticed abnormal suspension noises from the rear of the vehicle, including clunking/creaking sounds while driving over bumps at low speeds. No dashboard warning lights or warning messages were displayed because the suspension system is not monitored by a warning lamp. I am concerned that this may be a broader defect because other Honda Odyssey owners have reported similar rear spring failures, and the replacement parts are difficult to obtain. The combination of a safety-related suspension failure and lack of available replacement parts has left the vehicle unable to be repaired promptly.
The front camera behind the rear view mirror comes up with code and the cruise control will not work and the lane departure system and the forward Collision system and adaptive cruise control. The front camera issue can only be repaired by replacing the camera between 800 and 1500 cost to purchase the camera plus a 5 to $700 Adas aiming at the dealership and I don't feel that that's correct being that almost every single Honda Odyssey I've touched in my repair shop from 2018 till current has this code coming up. Sometimes I can put a scan tool on the vehicle and clear out the code and do a dynamic aim and the vehicle will correct itself but it will come back relatively quickly and sometimes it's impossible and the camera needs to be changed before anything can be done and all of those systems are deactivated until the front forward facing camera has been replaced. I am a mechanic I service a lot of these Honda Odysseys I have a list of items that I find almost every single one has a problem with this particular vehicle I'm sending in about is my personal vehicle and it has had numerous issues that had nothing to do with the operators of the vehicle solely to do with quality of the vehicle front camera is one the sliding door cable housing collapsing too the rear shocks snapping apart at under 50,000 miles front strut mounts going bad at 60,000 miles. There's also an issue with the driver's seat belts fraying in my car in particular frayed in under 12,000 miles More troubling is that every customer I send to the dealer to get things repaired under warranty comes back weather repaired or not without a single item being recorded by the dealer invariably what ends up happening is the dealer will reset some parameter and make the message or error go away. They will then return the car without any documentation stating anything. Once the customer brings it back after warranty is up the dealer charges to replace a repair because the customer has no proof of prior complaint
- While stopped at a stoplight, my family and I heard a loud bang from the rear of the vehicle. The rear was visibly sagging after this. I verified with my mechanic that the driver's side rear spring coil had broken. - A broken rear spring makes the vehicle more apt for rollover when stopping quickly and puts more strain on the shocks. Not safe to drive. - Not confirmed by the dealer as I was unwilling to pay $200 for a "diagnostic". Anyone with mechanical knowledge could tell there was a rear suspension problem, and my mechanic visually verified it on a lift free of charge. - No warning lamps or inspection beyond my mechanic.
It is been only 6 years with 100% city and highway driving and dealer informed me that bushings are already cracking and need to be replaced soon. Car is in mint very good conditions with no other issues.
Noticed clunking noise from rear of car when going over sharp bumps. Inspecting rear suspension revealed the rear driver side coil spring is broken near the bottom of the coil. Judging by amount of rust on the broken ends this has been broken for some time. Searching online this is a common issue for this generation Odyssey, and Honda do not have replacement springs in stock, with estimated wait time for parts of many months.
Driver Rear suspension coil spring broke in half while vehicle was parked. I just got out of the van and there was a loud nose and the van dropped a few inches If I was driving at the time I could have lost control and crashed. Has not been inspected Is unavailable for inspection because no replacement part available from Honda part is on back order Multiple reports online of the same part breaking sooner. Has not been confirmed by the dealer as dealer doesn't have the part to replace it with
I took the van into Honda and they said the back 2 rear springs were broken. But the parts (springs) were on back order. I called dealers all over Ontario, New York and Virginia(because I have family in those states) and discovered that none of them had the part or that if they did they were not allowed to sell them because they had a line up of customers that needed them. One dealer, before I even gave the part number, stopped me and said your calling about the rear springs because they had so many inquiries. To me this sounds like there is an issue with the rear springs for Honda odyssey from the year 2018-2020 and that this should be a recalled item. No way is it a coincidence that there no springs available because of a random part shortage. It’s more likely it’s a poorly manufactured part and they are all breaking 5-7 years in to their life span. I believe this should be investigated as Honda probably knows the part is defective. This should be a part that is recalled and the cost of repair covered by Honda. Currently my odyssey can’t e driven for safety reasons until the parts (spring) comes in which could be month. I can give you the dealers I contacted and part number.
While driving on highway rear Left spring which is a ver heavy duty spring broke into pieces without any accident but could have caused catastrophic event. This needs to be investigated as per even dealer said this is very unusual , this sprng coil never breaks and could cause death. This is a metallic issue with Mattel.
The contact owns a 2019 Honda Odyssey. The contact stated that while his wife was exiting a parking lot driving approximately 5 MPH, the passenger’s side rear of the vehicle unintendedly lowered approximately 8 inches. The vehicle was towed to a dealer where it was diagnosed that the passenger’s side rear coil spring needed to be replaced. The vehicle was not repaired due to parts being unavailable. The manufacturer was not notified of the failure. The failure mileage was approximately 38,000.
The contact owns a 2019 Honda Odyssey. The contact stated while driving 40 MPH, the vehicle drove over a bump in the roadway and the rear end started shaking abnormally. There was no warning light illuminated. The contact stated that he was able to drive the vehicle however, after driving over a bump in the roadway, the rear end bounced several times. The contact stated that a friend drove the vehicle and confirmed that there was an issue with the rear end of the vehicle. The vehicle was then taken to an independent mechanic who diagnosed the failure as rusted rear struts on the passenger’s and driver’s side as well as one of the struts had fractured. The vehicle was repaired. The manufacturer was notified of the failure however, the contact was unaware if a case was opened. The failure mileage was approximately 40,000.
The original tires on this car needed to be changed around 20k miles. I asked the dealer to align it in 2021 after getting new tires. I barely put 8k miles per year on this minivan. Recently when I went for a rotation I was told that they are wearing unevenly. I went to get an alignment and was told that the rear driver Camber was out of spec and the rear passenger toe was out of spec. The problem is that you are unable to make those adjustments on the rear. This means that it came like this out of the factory and is rapidly wearing tires on the vehicles. I did a search online and found other people from 2019 model years who experience this issue. I had the knuckle on the passenger side replaced for $900. But then found out about the drivers side toe being out of spec. I find this abominable that the car came from the factory out of spec in the steering/suspension. There's no way i could have hit something hard enough to knock it out of spec without there being other damage to the car. I would like honda to reimburse me the cost and to fix the steering knuckle for the rear drivers side. I also would like a safety notice issued to people that their tires may wear rapidly due to inability to adjust camber/toe on the rear. I only noticed now when i go to get the tires aligned. Its been 5 years i had the car.
CAR AUTOMATICALLY SHIFTS THE TRANSMISSION TO THE PARK POSITION WHILE IN MOTION; BRAKES WERE LOCKED AUTOMATICALLY AND THE VEHICLE STOPPED IN THE MIDDLE OF THE ROAD.
1. 2ND ROW DRIVER AND PASSENGER SEATS DO NOT "LOCK" INTO PLACE WHEN FOLDED FORWARD, CREATING A "FREE FLYING" SEAT WHEN DRIVING/IN MOTION AND AN ENTRAPMENT ISSUE WHEN PARKED FOR 3RD ROW PASSENGERS ATTEMPTING TO EXIT THE 3RD ROW. THIS IS SPECIALLY DANGEROUS ON A HILL. MY 3 YEAR OLD HAS BEEN HIT AND INJURED BY THE SEAT ON A SEVERAL OCCASIONS. 2. ENGINE LURCHES AND STALLS WHILE IN MOTION. STALLING CAUSES POTENTIAL RISK FOR ACCIDENT. 3. DRIVER AND PASSENGER SLIDING DOOR WILL NOT OPEN ON OCCASION. THIS MEANS GETTING 2ND AND 3RD ROW PASSENGERS OUT OF TRUNK OR CLIMBING THROUGH TO DRIVER/PASSENGER SEAT. ALL OF THESE HAVE BEEN BROUGHT TO THE ATTENTION OF THE DEALERSHIP, THEY CANNOT REPRODUCE 1 AND 3. HAD NO SOLUTION FOR #2 (A SIMPLE LOCKING ADDITION TO THE SEAT FOOTING WOULD FIX #2, TOYOTA SIENNA'S LOCK ON PLACE)
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Categories with enough reports to have a page of their own
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