RoadVitals

2015 Hyundai Genesis Owner Complaints

Reports submitted to NHTSA by owners and drivers, shown in full

Data refreshed

Complaints on fileComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
289
Latest Jul 8, 2026
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
13
Filed in the last 12 monthsReports filed with NHTSA in the trailing 365 days. Recent volume reflects attention and vehicle age as much as anything else.
19
Reports on file since Jan 7, 2015

What this page shows

Our database holds 289 NHTSA owner-reported complaints for the 2015 Hyundai Genesis. Each one is a report filed by an owner or driver and published by NHTSA without most of them being verified. A complaint is not a confirmed defect, not a recall and not a manufacturer bulletin. Narratives are shown exactly as filed.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Complaints, most recent first

Showing 1–25 of 289 · page 1 of 12

ElectricalEngine
Filed Jul 8, 2026
Fire reported

Starter wiring burned and caused a small, localized fire in the engine compartment of the vehicle. Replacement of the starter assembly along with related engine wiring harness is necessary for vehicle operation. After mechanic review, it was determined the vehicle will catch fire upon attempt to start the vehicle. The vehicle was parked near our home when the internal burning and subsequent small fire started. The problem was reported to our nearest Hyundai dealership and the car was evaluated by the dealership to confirm the above. The car was inspected by Progressive insurance as well at the dealership and it was determined it was not included in TSB 24-01-057H recall for this VIN for the 2015 Hyundai Genesis. For this specific issue, there was zero indication this was a possibility.

NHTSA ID
11749032
Incident
Jun 6, 2026
BrakesDriver assistanceElectrical
Filed May 27, 2026

UNKNOWN, The car lose electricity, shutting down by itself, when I press start engine, or when I shut down engine, recently car shuts off while I drive it on highway, it didn't start until I jump start it, also it shows lights of ABS, and brakes auto hold, cruise control not working.

NHTSA ID
11740461
Incident
Mar 11, 2026
Seat belts
Filed Apr 30, 2026

I have a 2015 Hyundai Genesis. I had an over heating issue with the car in January of 2025. Took the car to an authorized dealership, and had the repair made.a month later a code appeared on my Dash it read “PSB “. I went to have my vehicles emission’s test and the car failed. I took the car to an authorized Hyundai dealer and they said its most likely the fuel pump module, but wouldn’t know til they examined it thoroughly. After they replaced the fuel pump p module they called me and said that the seat belt positioned went bad and it was explosive. That it’s a safety feature on this model and it was caused by the fuel pump module. If the dealt belt is a safety feature and it becomes defective, shouldn’t it be under warranty? You can’t drive in my state I belted, and if the seat belt positioner is explosive isn’t that a hazard? I think the seat belt , any part of the seat belt should be a warranty item for the life of the car, especially if it’s for safety. I am now being told that there is a $1500 cost in order to fix this item.

NHTSA ID
11734938
Incident
Dec 31, 1969
Electrical
Filed Apr 25, 2026

I took my car in to Tomball Hyundai due to intermittent failure of the headlight switch and the wiper switch when both of these features are set to the ‘Auto’ setting. These are very intermittent issues, but as luck would have it, it was sprinkling on my drive to the dealership on [XXX] and I was able to capture the wiper issue via video on my phone which I shared with the service advisor. Then, fortunately, 2 days later, the service technician was able to verify the intermittent headlight failure. I was aware of a TSB (TXXH) which is meant to address this problem, however, Hyundai issued a superseded TSB a few months after the original, in which they deleted the wiper switch from the service. The 2015 Genesis multifunction switch is sold as a single integrated unit (P/N 93400-3M031), but Hyundai’s TSB 20-BE-009H-1 mandates a "hack" repair that leaves the failing wiper switch in place. It is my assertion that when Hyundai settled a class action lawsuit regarding this switch, they agreed to extend the warranty on the entirety of the Multifunction Switch Assembly (NOT just the Headlight portion of the switch) for 15 years and Unlimited mileage. The Hyundai National Customer Service Case Manager (Roobika, 714-912-2118 National Consumer Affairs) told me that my request of having the complete switch replaced was denied due to the vehicle being out of warranty and having 73,481 miles. *to be clear here - Hyundai HAS agreed to replace the Headlight switch only - their denial centers on the Wiper switch. Eager to find a solution, I suggested that I could cost-share. This was declined as well. I was only given the option of buying the whole switch myself and allowing them to provide the labor to install it. Furthermore, It is technically illogical to perform a warranty repair by disassembling an integrated unit to replace one half while ignoring the failure of the other half—especially when the labor required to access the part is identical. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA),

NHTSA ID
11733724
Incident
Apr 20, 2026
Filed Mar 29, 2026

Sunroof exploded outwards towards traffic while driving on highway. It caused a loud shot gun sound which cause occupations of our vehicle to panick none the less vehicles behind us got the shattered glass. No warning signs to even look for nor hear. Have called auto places all around us to no avail on getting it fixed. Isn't worth the insurance hike if we cannot even find someone to fix the problem. After research it seems this is a well known problem with a panoramic sunroof. Outside of warranty so we don't know what else to do.

NHTSA ID
11727835
Incident
Mar 25, 2026
EnginePowertrain (other)
Filed Feb 18, 2026

The contact owns a 2015 Hyundai Genesis. The contact stated that while stopped at a traffic light or while the vehicle was in drive, the vehicle failed to move, and the engine shut off unexpectedly. Several unknown warning lights were illuminated on the instrument panel. To restart the vehicle, the driver had to shift the gear selector into park and then press the start button. The vehicle was taken to a local dealer, but the dealer was unable to duplicate the failure or determine the cause of the failure. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 120,000.

NHTSA ID
11718710
Incident
Jan 15, 2026
Mileage
120,000 mi
Driver assistanceElectricalSteering
Filed Feb 5, 2026

While driving approximately 35–40 mph, the steering wheel locked unexpectedly. My [XXX] child was in the vehicle at the time. I was nearly unable to control the vehicle, creating a serious risk of a crash or fatal injury. The vehicle has a long history of electrical problems including repeated battery failures and a prior transmission replacement. Due to the steering failure, the vehicle is unsafe to operate and has not been driven since the incident. No warning lights were observed prior to the steering failure. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ID
11715982
Incident
Dec 7, 2025
Powertrain (other)SteeringSuspension
Filed Feb 2, 2026

The vehicle exhibits a severe vibration and shaking at normal highway speeds, most notably around 70–80 mph. The condition is repeatable and occurs during steady freeway driving. The vibration is strong enough that the vehicle feels unstable and unsafe to operate at typical highway speeds. This condition significantly affects safe freeway operation. Due to the severity of the shaking, I no longer feel comfortable or safe driving the vehicle at or above normal traffic speeds, which increases risk when merging, maintaining speed with traffic, or responding to road conditions. The problem has been reproduced and confirmed by authorized dealerships. Multiple inspections and repair attempts have been performed over several months for the same vibration concern. Major drivetrain components, including the rear differential and driveshaft, were replaced, but the vibration remains unresolved. The servicing dealer has stated they do not have a further diagnostic path and are unable to continue addressing the issue. The issue has been ongoing since approximately November 2024 and has not been resolved despite repeated service visits. No warning lights or messages are present. The vibration is speed-dependent rather than engine-speed-dependent. The vehicle remains available for inspection upon request.

NHTSA ID
11715137
Incident
Nov 1, 2024
ElectricalEngine
Filed Feb 1, 2026

My car has previously been reported for having issues with electrical problems that I have had to fight the manufacturer to get repaired unsuccessfully.I am constantly experiencing and smelling burning in my dash when I crank the car. Car is no longer under warranty, so therefore, I cannot afford to continue to go in and report the same problem over and over again.My turn signal bulbs are constantly blowing, and I'm having to replace them at a rate that is not normal.I'm sure this is all related.

NHTSA ID
11714810
Incident
Aug 20, 2025
Filed Jan 21, 2026

I sent a letter to the Hyundai Motor America LEGAL DEPARTMENT on 2 Jan 25. I see this as a major concern and safety problem for my grand kids, my family and myself. My car is a 2015 Hyundai Genesis VIN#: [XXX] four door sedan. The back left side passenger door coupler and handle have broken off the car between April and August 2025. I’ve called and spoken with the Hyundai dealership in Colonial Heights, VA about fixing the back coupler and handle. The Hyundai dealership informed me that all they needed to do is to order a new back door coupler and have it painted. After that, then they will call me once they’ve received the back door coupler and have it painted. Once everything is done, they will give me a call to schedule an appointment to have the back door coupler and handle to be put back on the left side passenger car door. I’ve scheduled the appointment to have the back door coupler and handle to be put back on the car. Everything was completed. Now, the back right side passenger door coupler and handle have broken off in December 2025. I’ve called and spoken with the Hyundai dealership in Colonial Heights, VA about fixing the right side back door coupler and handle. I’ve went through the same process above in getting the right side back door coupler and handle to be put back on. The Hyundai dealership informed me that all they needed to do is to order a new back coupler and have it painted. After that, then they will call me once they’ve received the back coupler and have it painted. Once everything is done, they will give me a call to schedule an appointment to have the back coupler and handle to be put back on the right-side of the passenger door. I informed them that I will be scared if I’m in an accident, and I can’t get my grand kids or family out of the car because of the couplers and handles are broken off and the safety lock is on. I asked if there was a recall on the car for the door couplers or if there was a permanent fix or not? NO! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION A

NHTSA ID
11712380
Incident
May 28, 2025
EngineSteering
Filed Jan 20, 2026

So there are TWO main points of concern on this vehicle, number 1 being the steering racks. Many other people have had the same issue as myself. Steering rack completely shut down about a year ago on the freeway, rendering my steering completely useless which was extremely dangerous. 8K repair bill that Hyundai will not acknowledge. Now that comes to my 2ND point, the oil pressure sensor switch. It’s more common than the steering racks. Many owners are reporting it as low at 40-50K miles, yet there’s an open recall in Korea for this exact problem. But the USA does not get any acknowledgment for it??? Yet another costly repair due to defective engineering. Might I add as well, the transmissions Prior to 2018 no matter if you’ve had them replaced, they end up failing and people get absolutely 0 help with them. It’s ridiculous and these issue can eventually cost someone their life some day.

NHTSA ID
11712020
Incident
Apr 10, 2025
ElectricalExterior lighting
Filed Dec 17, 2025

Vehicle: 2015 Hyundai Genesis sedan (3.8L) Issue Type: Exterior Lighting / Electrical System Description of the Problem: I am reporting an intermittent electrical failure affecting the rear lighting and backup safety systems on my 2015 Hyundai Genesis. The vehicle’s reverse lights, tail lights, and backup camera intermittently fail and flicker, especially when the trunk is opened or moved. This behavior has worsened over time. The failure appears to be related to wiring in the trunk area, as opening or closing the trunk causes the lights and camera to flicker or stop functioning. This issue affects multiple systems simultaneously, including: •Reverse (backup) lights •Tail lights •Backup camera License plate lighting The reverse lights and backup camera sometimes do not function at night, and the tail lights may flicker or go out. Safety Incident / Near Miss: At night, while backing up, I nearly struck a pedestrian because: •I could not clearly see behind the vehicle due to the backup camera and reverse lights not functioning, and •The pedestrian did not realize the vehicle was backing up because the reverse lights were not illuminated. No injury occurred, but this was a serious near-miss involving a pedestrian at night. Additional Information: I have since learned that Hyundai has issued a Technical Service Bulletin (TSB) for 2015–2016 Genesis vehicles related to damage or failure of the trunk wiring harness, which can cause loss of rear lighting and backup camera function. My vehicle’s symptoms match the conditions described in the bulletin. This issue appears to be a design-related wiring failure caused by normal trunk operation, not misuse or modification. Current Status: The problem is ongoing and worsening. Rear lighting and backup safety systems are unreliable and fail intermittently without warning.

NHTSA ID
11705708
Incident
Dec 9, 2025
Engine
Filed Dec 15, 2025

The contact owns a 2015 Hyundai Genesis. The contact stated that while stopped at a stop light, the oil warning light illuminated on the instrument panel. The contact depressed the accelerator pedal, and the vehicle started to sputter and then stalled. The contact restarted the vehicle and drove the vehicle to an independent mechanic. The mechanic diagnosed the vehicle with a defective oil pressure sensor, and the contact was informed that the oil pressure sensor needed to be replaced. The manufacturer was notified of the failure and referred the contact to a local dealer for another diagnostic test. The vehicle was not repaired. The failure mileage was approximately 76,000.

NHTSA ID
11705168
Incident
Dec 9, 2025
Mileage
76,000 mi
Body & structure
Filed Dec 8, 2025

The paint on my hood & fenders is falling off rapidly causing a not so good look for the Genesis brand.

NHTSA ID
11703782
Incident
Sep 6, 2024
ElectricalEngine
Filed Nov 17, 2025

The contact owns a 2015 Hyundai Genesis. The contact stated that while stopped at a red light, the vehicle started shaking with the check engine warning light illuminated. The contact stated that while depressing the accelerator pedal, the vehicle accelerated but failed to exceed 20 MPH. The vehicle was steered to the side of the road and shifted into park(P). The vehicle was restarted, but the failure persisted. The vehicle was taken to an independent mechanic, where a handheld diagnostic machine retrieved DTC: P2106, P0638, and P2110. The vehicle was taken to an independent mechanic, where it was diagnosed that the throttle body and the foot control throttle needed to be replaced. The contact was also advised by the mechanic that there may be an electrical system issue with the vehicle. The vehicle was not repaired, but the codes were reset. The contact took the vehicle to the residence and replaced the throttle body and the foot control throttle, but the failure persisted. The manufacturer was not notified of the failure. The failure mileage was approximately 94,600.

NHTSA ID
11699843
Incident
Oct 12, 2025
Mileage
94,600 mi
Steering
Filed Nov 10, 2025

My 2015 Hyundai Genesis 3.8 AWD has steering issue. The steering wheel "sticks," not returning to the center on its own when steer more than 20 degrees either to the left or right. For example, on a winding road or on a corner, I would turn or rotate the steering wheel either to the left and right, and the wheel will stay that way rather than returning to the center once the road become straight. I have to yank the wheel back to the center in order to keep the car on the road. On a highway, I have to make constant correction to keep the car center or hold the wheel firm in order to keep the wheel, therefore, the car stady and and safe. THIS IS A SERIOUS SAFETY ISSUE. I had an extend warranty until April 2025, and such brought the issues to 2 different dealers but they did not help. Each dealer attributes the steering issue to 2 separate problems. One dealer pointed to the rotors (which is relatively news) and the other to a suspension. I know about car. I changed the rotors myself and the suspension. A friend no is a master mechanic himsefl inspect the car for this year's annual safety inspection, and he found no issues withe neight the rotors or suspension after I made the replacments. THE STEERING ISSUE PERSISTS. If you would search the web( suchas Genesis Forum and others) other people have exactly same issues, so much so, Hyundai has issue a technical bulletin to deal with the steering issue under the question, e.g., replace entire steering column. Hyundai should replace all vehicle wiht the issue because this is clearly safety issue to me and any body who are on the road, for god forbids, I could lose control of my car and mawn them over! NHTSA has to at least lauch an investigation. The issue is not mine alone, other GENESIS G80 owners are driving unsafe car as of now! THANK YOU.

NHTSA ID
11698533
Incident
Sep 30, 2024
Electrical
Filed Oct 19, 2025

Starter started smoking

NHTSA ID
11694395
Incident
Oct 18, 2025
BrakesElectricalEngine
Filed Oct 10, 2025

After Hyundai performed a recall service on my vehicle, the radiator hose burst while I was driving on the highway, causing the engine to fail completely. Smoke came from the engine compartment, and I had to pull over immediately with my family to avoid a serious accident. Before the recall, the vehicle had no issues and ran perfectly for three months after purchase. The problem occurred only a few days after the recall service, which included work on the ABS module. Hyundai refused to take responsibility, even though this failure happened right after the recall repair. The dealership and manufacturer did not inspect the vehicle properly and made their decision based only on a phone conversation. This is a severe safety concern because the engine failed suddenly on the highway. I believe this failure is directly related to the recall work performed under NHTSA Recall #21V160000, which is still listed as incomplete on NHTSA records.

NHTSA ID
11692472
Incident
Sep 10, 2025
Interior & seats
Filed Sep 3, 2025

The contact owns a 2015 Hyundai Genesis. The contact stated that while the vehicle was parked, the driver's side rear door failed to open. The contact entered the vehicle and attempted to open the driver's side rear door; however the door failed to open. The vehicle was taken to the dealer, where the vehicle was diagnosed with a failed rear driver's side door handle. The contact was informed that the rear driver's side door handle and door panel needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure, and a case was filed. The failure mileage was approximately 63,500.

NHTSA ID
11684847
Incident
Aug 2, 2025
Mileage
63,500 mi
Electrical
Filed Jul 28, 2025

The contact owns a 2015 Hyundai Genesis. The contact stated that while attempting to restart the vehicle, the vehicle failed to start. The vehicle was towed to a dealer where it was diagnosed and determined that the starter needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 165,000.

NHTSA ID
11676723
Incident
Jul 23, 2025
Mileage
165,000 mi
Tires & wheels
Filed Jul 8, 2025

I was checking to see if my spare tire was inflated. When I noticed it needed air, I removed the tire from my trunk and saw that it had split apart. This tire has never been used. I know this because the yellow line around the circumference is not worn neither are the little rubber spikes that stick off the tire.

NHTSA ID
11671864
Incident
Jul 7, 2025
EngineFuel system
Filed Jun 30, 2025

I've been bringing my car to a repair shop over and over for the past month. Myself and the repair shop had to put a quart of oil once a week in the vehicle. I have spent on numerous things to get down to the problem. The engine is leaking oil. I downloadwd proof leading to the problem I need to get fixed. The problem is still there

NHTSA ID
11670324
Incident
Jun 9, 2025
ElectricalEngine
Filed Apr 12, 2025

I just purchased a 2015 Hyundai Genesis 3.8 4 door sedan 1/10/2025. Randomly lately the car does a slight jerk and the screen goes black, that happened about 5 times in just a few weeks. twice the car shutoff and back on at slow speed coming to a stop, and then entering into a parking lot. same day at 65-70 mph on the freeway it jerked hard and the engine turned off and on. Very scary and dangerous!! I did not see anything on recalls that would pertain to this happening. All recalls have been done on this car, that's what it indicated. Service guy wasn't sure. this is a random thing. I could leave my car with them but they'd have to drive it a lot for long periods before it might actually happen again.

NHTSA ID
11654258
Incident
Apr 11, 2025
ElectricalEngineFuel system
Filed Mar 31, 2025
1 injury reported

The contact owns a 2015 Hyundai Genesis. The contact stated that the driver's side mirror failed to adjust properly to view the surroundings on the driver's side of the vehicle. The failure was causing issues and a need for chiropractic care due to the contact needing to manually turn and adjust to safely view oncoming traffic, which aggravated previous neck and back injuries. The vehicle was taken to the dealer, who diagnosed that the mirror had failed and needed to be replaced. The vehicle was not repaired. When having the oil changed, the dealer informed the contact of 2 recalls; NHTSA Campaign Number: 21V160000 (Service Brakes, Hydraulics) and NHTSA Campaign Number unknown (manufacturer number 252) and Service Campaign Manufacturer Number 965 (NHTSA ID Number unknown). The fuel module, fuse assembly, and relay were replaced or repaired. The vehicle was kept for the remedies to be completed; however, approximately 2-3 weeks after the remedies were completed, the vehicle would hesitate when driving at various speeds, the engine would stall without warning, and the vehicle would fail to start on initial start-up, intermittently. The contact used engine cleaner, seafoam, and Lucas cleaner for the engine; however, the engine failure persisted. The vehicle was towed to the dealer, who was not able to provide a diagnosis or make contact for any updates since the vehicle's been returned. The vehicle was not repaired. The manufacturer was informed of the failure and had 2 cases of the vehicle. The failure mileage was approximately 96,000.

NHTSA ID
11651770
Incident
Mar 31, 2024
Mileage
96,000 mi
Driver assistanceElectricalExterior lighting
Filed Feb 28, 2025

The front RH and LH turn signal harness is defective. The turn signal bulbs burn out quickly even after replacing the bulb harness. When the bulbs are out you are unable to notify oncoming traffic that your vehicle is turning.I believe the dealer is aware of the issue. No inspections other than by the dealer. the vehicle does notify you the bulb is burned out by a rapid green turn signal light on the dash.

NHTSA ID
11645574
Incident
Feb 28, 2025

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Narrow this down by component

Categories with enough reports to have a page of their own

Data sources

Data on this page last refreshed .