2025 Hyundai Tucson Hybrid Driver assistance Problems

I have a eye condition called Strabismus/ lazy eye that I've had for most of my life. I've learned to live with it quite well. According to the American Academy of Ophthalmology, roughly 4% of the U.S. adult population has Strabismus.. My previous vehicle (Genesis G70) had the Lane Keep feature that I used all the time. Now when I drive my new 2025 Hyundai Tucson Hybred on the highway with cruise control, I can't use "Lane Keep Assist" (on the steering wheel) because within a few seconds it will give WARNING-EYES ON THE ROAD, BOTH HANDS ON THE WHEEL then go into emergency stop while I am staring straight ahead and have both hands on the wheel. - - Also, if I am driving on a Interstate highway, the Lane Keep Assist comes on automatically as soon as I engage Cruise control, I have to turn off Lane Keep or within a few seconds, the emergency shutdown begins. I have to turn it off every time I re-engage Cruise control. The first time this happened I was driving in heavy traffic on I-20 outside of [XXX]. I had to maneuver thru 2 lanes of traffic before the vehicle completely stopped. I continued on without cruise control until I arrived home. After several tests it was decided that it was my eyes. I had the Hyundai service investigate but had no fix for the issue. The Lane Keep feature was always on in my 2019 Genesis G70 which was a nice feature and now with my new Tucson, I can't use it. I'm going backward with my safety features on vehicles. There must be some way to modify this to accommodate my condition and get back to the level of vehicle safety that I once had without trading down to a older vehicle. - - Hyundai case file XXX. All updates have been completed. - - STOP/CANCEL THE IN-CAB CAMERA MANDATE UNTIL ALL THE BUGS ARE FIXED - - INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ID

11755123

Incident

Feb 1, 2026

The car detects phantom blind spot alerts even after the camera update. It happens based on front and rear cameras. When the car falsely alerts it fully locks up the breaks and steering until the fault clears. It happened yesterday trying to pull out of a street side parking space. There were no oncoming cars, but the car fully alerted and locked up. It happened in rush hour traffic when trying to pull to the side for an emergency vehicle alerting and causing the car to fully lock up and delay moving aside for an emergency vehicle, and it happened trying to pull into a parking lot in a line of other vehicles also pulling into the lot (school pickup line). Every time it does this it fully alerts and locks up brakes and steering. There's no predicting when it will happen.

NHTSA ID

11754849

Incident

Aug 3, 2026

Immediately after a scheduled dealer appointment to repair recall 302 the display panel on my 2025 Tucson Hybrid became glitchy, it flashes,, turns to white static then goes completely black.

NHTSA ID

11753413

Incident

Jul 14, 2026

The entire information screen went black and the heads up display turned off while driving the car. The screen then intermittently flashed all warning lights as well as a "no service" message. The car continued to operate "normally".

NHTSA ID

11753343

Incident

Jul 28, 2026

I was driving on Hwy 41 in Lutz, Fl in middle lane (out of 3 lanes) at around 50 miles per hour, then suddenly a warning came up on my infotainment consule that noted that my driver assistance system was not functional. My car then slowed down to 20 mph and would not accelerate. The line of cars going fast behind me started to honk at me. I had to put on my hazards and slowly get into far right lane and eventually pull over. I then came to a stop and turned my engine off. I was able to get back on US Hwy 41 and the error did not happen again and I was able to get to work (albeit, 5 minutes late)

NHTSA ID

11753099

Incident

Jul 27, 2026

While i was driving 65 MPH on the highway with several car length ahead of me I gently tried slowing down and the car jammed on the brakes forcefully causing my husband and I to be jolted forward and seatbelts locked. Thankfully, the person behind me did not hit me. This is a recall that was supposedly fixed by Hyundai dealer on 7/6/2026 a front view camera update however this incident happened on July 17, 2026. I brought to Circle Hyundai ,Shrewsbury on July 27 and they said codes are fine and could not replicate the issue.

NHTSA ID

11753095

Incident

Jul 17, 2026

I have had this occur in my Hyundai and a 2026 Santa Fe lower trim model that is not hybrid. The forward attention monitor repeats that I am not looking at the road. I have a condition where my eyes have been filling with tears. I am usually able to stop it by moving my head or looking down at the camera. (which takes my eyes off the road) Many times it enters into advanced warning and twice the car started to come to a stop in lane on the interstate highway. I feel this newer attention system is too sensitive. I did not have this issue with my 2022 Hyundai Tucson. I feel the sudden braking on the interstate will lead to an accident. It happens less frequently if I turn off the cruise control, lane departure warning and lane keeping assist. I have had the vehicle at the dealer twice for recalls. I asked them to check the forward attention system and they report it is working fine. The fact that it happened in a second Hyundai and a different model leads me to think it is not just my car.

NHTSA ID

11752891

Incident

Jul 22, 2026

Two days after buying the car while on a trip to [XXX], while driving 70 miles per hour on an interstate using cruise control, the car quickly breaked and our speed went down to about 40. Scared us to death. We pulled off the side of the road to regroup and understand what just happened. We didn't understand and continued and stopped using cruise. We found a Hyundai dealer in [XXX] and went to ask them if they could help. It was a salesman who first quizzed us about where we brought the car, why we didn't buy from them, and pointed to the cruise control button and told us to take it back to the dealer We purchased it from. We just went on our way. Since that time, this car has braked suddendly, on it's own at least 12 or 14 times. It doesn't just brake, it stops. We have almost been hit numerous times, the seat belt has kept me from hitting the steering wheel, dash or windshield several times during this sudden breaking. I took the car in fir the recall that was supposed to fix this problem. It has not. Twice last week it decided to brake twice, once putting us in a serious position on the roadway while making a left turn. I took it back today and explained the situation. After they had it a couple of hours, they told me nothing was wrong with it. I am afraid to drive it and I know what is happening on an irregular basis. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ID

11751281

Incident

Jul 6, 2026

The instrument cluster and the information center screen unexpectedly go out while driving! It is totally unacceptable and fatal to occupants because None of the informations available while driving, such as speed, navigation, any warnings, alerts, lightings, etc.

NHTSA ID

11750775

Incident

May 30, 2026

My vehicle is subject to the Hyundai Forward Collision-Avoidance Assist (FCA) safety recall (NHTSA Campaign 26V316 / Hyundai Recall 302). The front camera software logic is overly sensitive, creating an imminent danger of unexpected, severe, and sudden automatic braking at high speeds. This manufacturing defect poses a catastrophic safety hazard to myself, my family, and other motorists on the highway. I consider the vehicle completely unroadworthy and unsafe to drive. Despite the severe risk to human life, Hyundai Motor Finance is refusing to allow a fee-waived early lease termination, attempting to financially penalize me for refusing to drive an inherently dangerous vehicle that they manufactured. I am filing this complaint to document the severe hazard of the defect and Hyundai's failure to provide a safe, penalty-free resolution for a life-threatening vehicle glitch

NHTSA ID

11750434

Incident

Jul 1, 2026

Almost crashed a few times because of the automatic breaking.

NHTSA ID

11747919

Incident

Jul 2, 2026

On June 30, 2026, at approximately 8:45 AM, I was driving my 2025 Hyundai Tucson Hybrid on the freeway with cruise control set at 74 mph. While driving, the vehicle displayed a message that cruise control had been disabled. As the vehicle began slowing down, I pressed the accelerator pedal, but the gas pedal did not respond. I had to carefully move over to the right as the vehicle continued slowing, then pull over to the side of the road. Fortunately, there was a safe place available for me to pull over. After stopping, I turned off the engine, waited approximately one minute, then restarted the vehicle. After restarting, the vehicle operated normally again. I contacted Hyundai. They stated there was no specific update for this exact issue, but they did advise that there was an update for the steering cluster. I have completed that update.

NHTSA ID

11747483

Incident

Jun 30, 2026

Backup camera is intermittent. This puts persons behind me in danger of accidental back-over. The vehicle has been reproduced and seen and confirmed by the dealer's Service Mgr. The vehicle has been turned in to the servicing Hyundai dealer on 4 occasions and they have failed each time to repair the issue. The system has been intermittent over for 5 repair attempts and a period of 5 months. It has been at an authorized Hyundai dealer for repairs for a total of over 60 days. There is no warning as to when this will occur other than the screen turns either green or blue when placed in reverse with the following: Check surrounding for your safety. No camera signal received. Please try again later."

NHTSA ID

11747088

Incident

Feb 15, 2026

Vehicle: 2025 Hyundai Tucson Hybrid | Purchase Date: 10/2025 | Mileage: ~2,800 | FAILURES: On 5/11/2026, the AEB warning light (FCA system) activated without cause while parked. On 5/13/2026, the left side instrument cluster went completely dark and was unresponsive. Multiple reboots failed to restore it. Infotainment (right side) rebooted; instrument cluster did not. Vehicle brought to Hyundai of Las Vegas on 5/15/2026. RECALL CONNECTION: This is consistent with Recall 26V047000 (Hyundai #293), issued 1/26/2026, for 2025 Tucson instrument panel failure violating FMVSS No. 101. My VIN is not in the database. I request VIN inclusion review as my experience is identical. The OTA/dealer software update was never applied prior to this failure. SAFETY RISK: Loss of instrument cluster eliminated ability to monitor speed, fuel, and warnings while driving. Unprompted AEB activation raises concern about FCA reliability — risks unexpected braking to cause potential crash or failure to engage. Consistent with FCA recall issued 5/16/2026 for my vehicle. DEALER: Hyundai of Las Vegas confirmed and repaired under warranty, described to me only as a hard reset. Diagnostic was not indicated on my report. Service advised me that recurrence is likely. Note: FCA recall issued 5/16/2026 was not addressed during this visit. Second appointment required. NHTSA: 26V047000 | Hyundai Recall: #293 | Case: 42767545

NHTSA ID

11747047

Incident

May 13, 2026

On XXX, in Wildwood Florida, our Hyundai Tuscan was traveling approximately 25-30 mph southbound on [XXX], when a truck stopped short directly in front of us. The driver hit the brakes to slow the vehicle down. However, the car immediately came to an abrupt stop thrusting the driver and passenger forward, so much so that the passenger hit her head on the windshield as her body was violently thrown against the dashboard. Fearing a concussion the passenger thought a visit to the local Wildwood ER was necessary. Additionally the ER deemed it necessary that the passenger go to a specialized Trauma Emergency Delartment in Ocala, Florida. Consequently the passenger incurred several bills totaling approximately $20,000. Due to the incident occurring with in a car, medical insurance denied payment. It should be noted that this same type of incident happened a second time as well. Please note, the local Hyundai dealership manager was notified of both occurrences, and he was unfazed and made no comment in regards to this complaint. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ID

11746981

Incident

Jul 30, 2025

The contact owns a 2025 Hyundai Tucson. The contact stated that while driving at an undisclosed speed, the vehicle unintendedly stopped. The vehicle suddenly experienced an automatic emergency braking failure. The vehicle was stuck in gear and was jerking while moving forward. While in drive, there was an abnormal popping sound coming from the vehicle. The battery discharge message was displayed and after several minutes the vehicle resumed normal operation. The vehicle was taken to the local dealer previously, but the dealer was unable to determine the cause of the failure. The local dealer was contacted again, and the contact was informed about NHTSA Campaign Number: 26V316000 (Forward Collision Avoidance) and about a trade-in. The vehicle was not diagnosed or repaired. The contact called another local dealer Feldman Hyundai of New Hudson Service & Parts Center (30492 Lyon Center Dr, New Hudson, MI 48165); where an appointment was scheduled for a later date. The manufacturer was contacted and filed a claim. The failure mileage was approximately 100.

NHTSA ID

11746737

Incident

Dec 1, 2024

Mileage

100 mi

While vehicle was at dealership service department for an oil change, dealer performed FCA (Forward Camera Assist) Update recall. After leaving dealership, the vehicle displayed several warnings. "Check Emergency Stopping function", "Smart Cruise Control disabled", and "Forward Safety system limited". This never happened previously, and these safety systems became disabled within two miles after leaving the dealership where the update / recall to them was performed. The recall was intended to prevent unnecessary emergency braking. Somehow the update resulted in completely disabling that safety system. Invoice from dealership shows 17012 miles out, and photos of dashboard show 17014 miles. Return appointment for them to look at this is three weeks out. Contacted Hyundai customer service to report this.

NHTSA ID

11745294

Incident

Jun 19, 2026

I was going northbound on highway 77 in Bloomington, MN, switching lanes to get on an exit ramp to westbound 494. Another vehicle in front of me was also changing lanes but I had slowed down so we can switch lanes appropriately as we were both going at decent speeds and as I was braking and this car ahead of me crossed lanes, my forward collision warning activated and emergency braking occurred which inappropriately activated and caused me to abruptly stop while driving on an exit ramp on a freeway. Luckily the car behind me did not hit me but it was terrifying and scary and I had my two young children in the car. I have set up plans for updating the software for this vehicle with the current recall.

NHTSA ID

11741253

Incident

May 9, 2026

The rearview camera system on my vehicle intermittently and unpredictably malfunctions when shifted into reverse. Instead of displaying the live rear camera feed, the infotainment screen abruptly turns entirely green or blue, completely obscuring the rearward view. Component that failed: The rearview camera system and/or the main infotainment display module. The components are currently on the vehicle and available for inspection upon request. Safety risk: This failure severely compromises safety by eliminating critical rear visibility while backing up. The sudden loss of the camera feed creates a significant blind spot, increasing the risk of backing into a pedestrian, a moving object, or another vehicle, especially in busy parking lots or residential driveways. Dealer confirmation: Yes, this is a persistent defect that has been reproduced, confirmed, and documented by an authorized dealership service center during multiple service visits. Despite the dealer and the manufacturer being informed of this defect over two months ago, neither has been able to successfully repair the vehicle or provide a permanent fix. Inspected by others: The vehicle and the malfunctioning components have been inspected by the manufacturer’s authorized dealer technicians during multiple attempts to diagnose and repair the ongoing issue. Warning lamps/symptoms: There are no warning lamps, check engine lights, or error messages on the dashboard prior to or during the failure. The sole symptom is the immediate and spontaneous green or blue screen takeover on the center display precisely when the vehicle engages the reverse gear.

NHTSA ID

11740137

Incident

Mar 25, 2026

The contact owns a 2025 Hyundai Tuscon. The contact stated that while driving at various speeds the vehicle had erroneously stopped in the middle of the road. The contact indicated that the failure had occurred at highway speeds and while driving in a residential neighborhood. The contact indicated that the failure had occurred on multiple occasion in which a Tractor Trail nearly collided into the rear of the vehicle. The cause of the failure was not yet determined. The local dealer was contacted. The manufacturer was not yet contacted. . The failure mileage was 25.

NHTSA ID

11738524

Incident

Jun 1, 2025

Mileage

25 mi

On 4/3/2026 heading to [XXX] on I 95 (outside of [XXX] ) traveling with traffic (3-4 lanes) I was in the middle lane going approx 74mph when on 5 separate but in close approximation (estimated within 20 mi) times, my car which was on cruise control, suddenly threw up warnings to pull over, shook my steering wheel, yanked my car toward the left lane (with traffic flowing the same way as I was) and suddenly decreased my speed to 64 mph before I could regain control! It was a beautiful, sunny day with no precipitation. Cars were swerving and beeping . My family was in the car. I stopped all cruise control and drove the remaining five hours to my destination scared out of my mind. I called local dealership, country club Chevy, dodge, jeep, Hyundai etc. at 607432-9300 and told Gavin what had occurred. I was unable to get into a dealership while I was in [XXX] for the brief time I was there. On my way home I tried cruise control on I 95 in the right hand lane all the way over so that no traffic could be on my right side. It was a beautiful day. It happened again to me, the warning lights, the decrease and speed the yank to the right the shaking steering wheel and the sudden breaking while I was in the state of [XXX] . I turned off cruise control again. I didn’t have a problem after that. When I I returned home, , I took the car in to be looked at at the dealership . They said they couldn’t find anything wrong. I contacted Hyundai motor corp at 800-523-4030. Case number 42576997 was assigned. I was put to Hyundai finance. No resolution. I contacted Hyundai Corp Office at 714-410-4382 and spoke with Mohammed. To date, as of May 7 there has been no resolution as the dealership doesn’t have access to drive this car on a 4 Lane Rd. as we live in a real area. I do not feel safe driving this car. It is going to kill someone else on the road or someone in my family. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ID

11736354

Incident

Apr 3, 2026

The vehicle randomly brakes when there isn’t anything around me. It initiates the emergency braking at 100% and I’ve nearly been rear ended because of this two times

NHTSA ID

11732090

Incident

Oct 15, 2025

On [XXX], my 2025 Hyundai Tucson Hybrid displayed a red dashboard alert instructing me to “stop vehicle and check brake system.” The vehicle experienced brake system warnings and a loss of power steering, requiring me to pull over. I immediately contacted Hyundai through the Bluelink system, and the Bluelink operator confirmed that multiple fault codes were visible in Hyundai’s system. I scheduled a Hyundai service appointment at the next available date. On [XXX], before the scheduled service appointment could occur, the vehicle experienced a sudden and total electrical failure while traveling at highway speed (approximately 65 mph). The vehicle lost propulsion and displayed brake system warnings. After reaching the shoulder, the vehicle also lost hazard lights while disabled in heavy rain. The vehicle was towed via Hyundai Bluelink to a Hyundai dealership and removed from service. The occupants at the time of the incident included my wife and my minor child. The loss of propulsion, braking warnings, power steering, and hazard lights created a serious risk of a rear-end collision and injury. Due to repeated and escalating safety-related failures involving electrical, braking, and steering systems, I no longer consider the vehicle safe to operate. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ID

11711220

Incident

Dec 2, 2025

Car stopped abruptly in backed-up traffic on I-84 when there was no danger of hitting the vehicle ahead. It created a danger of being struck by the vehicle behind.

NHTSA ID

11691558

Incident

Sep 20, 2025

The forward collision system suddenly slammed the brakes hard to a full stop. This has happened multiple times in situations where there was no real danger(still safe distance with the car in front). I was fully in control, and there were no obstacles or sudden movements from other vehicles. Both times there was a car right behind me, and I was just lucky they didn’t hit me because they swerved into the shoulder. After the first 2 times, I mentioned it to the dealership and asked if there was any way to turn down the sensitivity so it didn't cause an accident and he said it's either all or nothing (which also isn't safe in case of real emergency). He recommended I file a complaint. I should also mention that I owned the 2022 Hyundai Tucson prior to this car for 4 years and never once had this occur. I did have it activate the front collision warning, but it never came to a full stop and allowed the driver to make the correct decision for the situation.

NHTSA ID

11691478

Incident

Oct 2, 2025