Owner-reported complaints naming the electrical system, filed with NHTSA
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Reports naming the electrical system — wiring, battery, charging, control modules, infotainment and electrical accessories. Every record below is an owner-reported complaint about the 2025 Hyundai Tucson Hybrid submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 46 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
The 25 most recent of 46, in the owner's own words
Immediately after a scheduled dealer appointment to repair recall 302 the display panel on my 2025 Tucson Hybrid became glitchy, it flashes,, turns to white static then goes completely black.
The entire information screen went black and the heads up display turned off while driving the car. The screen then intermittently flashed all warning lights as well as a "no service" message. The car continued to operate "normally".
We are getting intermittent failures with screen going dark and/or warning lights flashing. This has happened on multiple occasions with the car while driving. We first brought into Preston Hyundai in Millsboro DE June 27 for this problem. There were some standard recalls (unrelated) but they hoped those recalls would fix the problem. They did not. We brought it back July 19 and remained in the shop until July 23. Spoke with Service Mgr Brad Atkins multiple times. He could not replicate, but has other customers with same concern and engaged Hyundai Field Services on this. They are still trying to figure this out and we took car back as they don't have loaner yet. They are hopeful to give us a loaner next week. So we have had two attempts to resolve unsuccessfly to date.
My vehicle's instrument cluster has failed, leaving me without a functioning speedometer, fuel gauge, or other critical displays. I believe this makes the vehicle unsafe to operate. I will also not pass Massachusetts state inspection. My local Hyundai dealerships told me the earliest repair appointment is about one- two months away. They also refused to provide a loaner vehicle or authorize a rental billing, leaving me with no safe transportation while waiting for a safety recall repair.
The instrument cluster continues to fail after repair to Hyundai recall #304 was done. Heads-up display failed, flickered, restarted. Instrument cluster turned off and flashed “signal not found” for approximately 45 minutes before returning. Necessary information to legally and safely drive was inaccessible including speed, fuel readings, status of regenerative breaking, error lights, and cruise control information.
The instrument cluster continues to fail after repair to Hyundai recall #304 was done. Heads-up display failed, flickered, restarted. Instrument cluster turned off and flashed “signal not found” for approximately 45 minutes before returning. Necessary information to legally and safely drive was inaccessible including speed, fuel readings, status of regenerative breaking, error lights, and cruise control information.
The instrument cluster continues to fail after repair to Hyundai recall #304 was done. Heads-up display failed, flickered, restarted. Instrument cluster turned off and flashed “signal not found” for approximately 45 minutes before returning. Necessary information to legally and safely drive was inaccessible including speed, fuel readings, status of regenerative breaking, error lights, and cruise control information.
The instrument cluster continues to fail after repair to Hyundai recall #304 was done. Heads-up display failed, flickered, restarted. Instrument cluster turned off and flashed “signal not found” for approximately 45 minutes before returning. Necessary information to legally and safely drive was inaccessible including speed, fuel readings, status of regenerative breaking, error lights, and cruise control information.
The instrument cluster continues to fail after repair to Hyundai recall #304 was done. Heads-up display failed, flickered, restarted. Instrument cluster turned off and flashed “signal not found” for approximately 45 minutes before returning. Necessary information to legally and safely drive was inaccessible including speed, fuel readings, status of regenerative breaking, error lights, and cruise control information.
Electronic display keeps rebooting while driving. Today dashboard info (speedometer, tach, gas level, etc.) totally blacked out for a 25 mile trip. Couldn't tell how the speed, how much gas left, etc. Vehicle has been serviced twice for this, most recently 6/30/2026. Software upgrade did not fix.
The contact owns a 2025 Hyundai Tucson. The contact stated that while starting vehicle, the instrument panel displayed a blank screen. The contact received notification of NTHSA Campaign Number: 26V400000 (Electrical System); and associated the failure with the recall; however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the dealer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 12,000.
The instrument cluster and the information center screen unexpectedly go out while driving! It is totally unacceptable and fatal to occupants because None of the informations available while driving, such as speed, navigation, any warnings, alerts, lightings, etc.
Backup camera is intermittent. This puts persons behind me in danger of accidental back-over. The vehicle has been reproduced and seen and confirmed by the dealer's Service Mgr. The vehicle has been turned in to the servicing Hyundai dealer on 4 occasions and they have failed each time to repair the issue. The system has been intermittent over for 5 repair attempts and a period of 5 months. It has been at an authorized Hyundai dealer for repairs for a total of over 60 days. There is no warning as to when this will occur other than the screen turns either green or blue when placed in reverse with the following: Check surrounding for your safety. No camera signal received. Please try again later."
Vehicle: 2025 Hyundai Tucson Hybrid | Purchase Date: 10/2025 | Mileage: ~2,800 | FAILURES: On 5/11/2026, the AEB warning light (FCA system) activated without cause while parked. On 5/13/2026, the left side instrument cluster went completely dark and was unresponsive. Multiple reboots failed to restore it. Infotainment (right side) rebooted; instrument cluster did not. Vehicle brought to Hyundai of Las Vegas on 5/15/2026. RECALL CONNECTION: This is consistent with Recall 26V047000 (Hyundai #293), issued 1/26/2026, for 2025 Tucson instrument panel failure violating FMVSS No. 101. My VIN is not in the database. I request VIN inclusion review as my experience is identical. The OTA/dealer software update was never applied prior to this failure. SAFETY RISK: Loss of instrument cluster eliminated ability to monitor speed, fuel, and warnings while driving. Unprompted AEB activation raises concern about FCA reliability — risks unexpected braking to cause potential crash or failure to engage. Consistent with FCA recall issued 5/16/2026 for my vehicle. DEALER: Hyundai of Las Vegas confirmed and repaired under warranty, described to me only as a hard reset. Diagnostic was not indicated on my report. Service advised me that recurrence is likely. Note: FCA recall issued 5/16/2026 was not addressed during this visit. Second appointment required. NHTSA: 26V047000 | Hyundai Recall: #293 | Case: 42767545
The center infotainment display flickers then goes fully blank while driving, caused by a defective coaxial cable with undersized shield width (Hyundai TSB MC-11010978-0001). When the screen blanks, the backup camera also stops working, leaving no rear visibility when reversing. Audio and head-up display still function. The vehicle and component are available for inspection. Safety risk: the display and backup camera fail without warning during normal driving and while reversing, eliminating rear visibility and risking striking pedestrians, objects, or vehicles. Failures are triggered by heat, potholes, and braking—routine conditions—so the loss is unpredictable. The dealer reproduced and confirmed the problem, identified the TSB cable defect as root cause, and made multiple failed repairs: tightening clips, replacing the wiring harness, replacing the head unit, and performing the TSB repair. The identical symptom returned after the TSB fix. The vehicle has been inspected only by Hyundai's authorized dealer through these repeated visits—not by police, insurance, or a field engineer (field engineer involvement is being requested). No warning lamps or messages precede the failure. The first symptom is the screen flickering, immediately followed by the screen going blank and the backup camera failing. Symptoms first appeared at 10,717 miles on 07/23/25.
This is an ongoing issue. The panel lights and indicators associated with climate control setting module (in front of/below) the dash are very dim. In normal to bright daylight it can be impossible to see. As a result drivers have to take their eyes off the road and bend down a little to see what the climate control lettings are set on or whether a selection has been set properly. This has obvious potential safety issues. Hyundai tell customers the modules are performing normally, but there are many, many complaints on the web. These modules need to be recalled and replaced.
Intermittent flickering of the infotainment + backup camera screen. The screen displays glitching bands of static, loses touchscreen functionality, and reboots on its own. The flashing light presents a significant safety hazard when driving at night. Dealer has tried replacing the head unit and adjusting the coaxial cable with no success.
Vehicle propulsion system failed, as a result vehicle rolled down an inclined driveway in to the street and was stuck in the middle on the street in traffic. Vehicle had started normally, was able to shift into Drive, no obvious warning lights or error messages displayed. Vehicle would shift into Drive/Park/Reverse as required but would not move. Upon shutdown an restart two warning lights were display but Vehicle would still not move. Vehicle only had 168 miles on the odometer. Vehicle is a Hybrid, engine was running and Battery charged. Apparently the problem was a failed "Over the Air Software Update", this was corrected by Dealer (see attached file). Safety issue is that the Vehicle, 1 Failed to display any error regarding a Failed Update, 2 Failed to immobilize the Vehicle allowing to move in an unsafe state, 3 Failed to notify Owner that Updates had been done, 4 Proceeded with an over thew air Update that could potentially place the Vehicle in an unsafe state.
While driving, the digital cluster (unit that displays speed, fuel etc) goes blank many times and this is a major safety issues as critical info is unavailable and also very distracting while driving as the unit flickers and reboots during driving. Here are a few videos of the issue: [XXX] I took the car to dealership where they replaced the cluster module but i still am facing the issues even after repairs. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
My vehicle was purchased new and has less than 5100 miles on it. The screen and heads-up display randomly begin to glitch and then simply go dark. I can't see my speed, fuel or charge levels or any important data while driving. This has happened multiple times already. My vehicle is a 2025 model. Interestingly, Hyundai had the same type issue on 2024 models and issued a TSB to resolve this issue, but have not issued any repair for the 2025 models. This is a major safety issue.
The electronic dashboard and heads up display go blank for as little as a few seconds to over 30 seconds. This happens over and over again. Sometimes in doesn't happen at all but more often than not it does. I have no data when this does this, no idea what speed I'm going at, no data about the blind spot safety controls. Nothing. If it unsafe to drive without knowing what speed you are going and other information. The dealer said they could not reproduce the condition even though there is a Hyundia Technical Service Bulletin out for the same problem on a similar Hyundai and many, similar reports on the Hyundai forum. The dealer said they could do nothing even though I had to drive off in an unsafe vehicle.
To be honest, this could have been happening for months and I just didn’t pick up on it. I typically look out the front window and use my heads-up display. I’m very rarely looking at the gauges while I’m driving down the street so this just happens to be when I began to notice it. 9-4-25 near 4 PM Left side screen where gauges are located blackout -it didn’t last long, but it did frighten me and then it did it again and the second time it did like a restart because it came up with the ready to drive message 9-6-25 10:40AM left side of screen black out 9–16–25 7:13 AM. Left side screen where gauges are located blackout a second time at 7:12 PM 9-18/25 4:45 PM left side of screen black out 9-20 -15 10:45 AM left side screen where gauges are located blacked out 11:24 AM all gauges lit up on dashboard I don’t even know all these signs. These are the ones I recognize battery, brake, auto hold, ready, number of caution signs, airbag sign, AFS, ABS EPB (image uploaded showing the car in drive) I turned off the vehicle. The lights remained on restarting the car made no difference. The next day car started normal no access dash lights Took the car to the dealership on Sept. 23, when I made the appointment, they acted like they had never heard of this happening ...however when they called to discuss my car they said they have had several come in with the same issue. They stated they needed to replace a wiring harness, but it is on indefinite backorder according to the service person. I think his name was [XXX] . They were unable to tell me when they will be able to address this concern. I am concerned this sounds very similar to the Toyota's that are being recalled and if both companies need the same part how safe are these cars from Hyundai to drive. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
The backup camera is not working and theres a glitch on the screen when on reverse gear. In addition the adaptive cruise control is not working 8-9 out of ten times.
Hybrid System Failure at 4,052 miles. HPCU replaced. Issues remain. Recommending replacement of hybrid battery. DTC codes: P1A9096, P0B3B00, P0A0A12 Dealership has all the maintenance records as this is still unresolved and vehicle remains there.
Intermittent failure of HUD and instrument cluster. HUD disappears from view and instrument cluster goes dark. Unable to read speedometer and information. All warning lights are lit. Cluster has a message no signal. Dealer has on order a replacement wire harness. Problem started after 1 month and 1000 miles. Replacement part on back order will take several weeks. Loaner car has been provided. No injuries or property damage.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Categories with enough reports to have a page of their own
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