2025 Hyundai Tucson Hybrid Problems
Owner-reported complaints filed with NHTSA, grouped by component
Data refreshed
What this page shows
Everything below is an owner-reported complaint submitted to NHTSA about the 2025 Hyundai Tucson Hybrid, grouped by the component NHTSA recorded on the report. These are not confirmed defects, and they are not recalls. NHTSA does not verify most reports before publishing them, and a category with more reports in it is not evidence that a part is defective.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Reports by component
Ranked by how many owner reports name each component category
- Driver assistance9748.7%
- Electrical5829.1%
- Brakes105.0%
- Engine105.0%
- Powertrain (other)63.0%
- Fuel system63.0%
- Steering21.0%
- Body & structure21.0%
- Exterior lighting21.0%
- Visibility21.0%
- Interior & seats10.5%
- Airbags10.5%
- Other / unspecified10.5%
- Seat belts10.5%
Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.
Each component in detail
What the reports in each category say, in the owners' own words
Driver assistance
Reports naming forward-collision avoidance, lane keeping, back-over prevention, cruise control and related electronic driver-assistance systems.
From owner reports, verbatim
On approximately three to four occasions, my 2025 Hyundai Tucson Hybrid has suddenly jerked or decelerated while driving, creating the sensation that the brakes were being applied unexpectedly. During there episodes, the vehicle did not respond normally to acceleration until the apparent braking released. A particularly dangerous incident occurred on XXX, when I was entering traffic after leaving a Subaru dealership in [XXX]. The vehicle unexpectedly jerked and failed to accelerate normally while applying the gas pedal. Another driver had to brake to avoid a collision with my vehicle. Hyundai Recall 302 addressing potential unexpected activation of the forward collision avoidance braking system, had already been completed on my vehicle on June 30, 2026. I reported these recurring incidents to the Zimbrick Hyundai service manager on XXX. The braking concern has not been diagnosed or repaired. I do not know whether these incidents are related to Recall 302 or another malfunction. However, I am concerned about unexpected braking or deceleration occurring in traffic and the risk of a serious collision. Attached are documentation confirming completion of Recall 302 on June 30, 2026 and email correspondence with Zimbrick Hyundai service manager documenting my report of the recurring braking incidents dated XXX. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
On Thursday night, XXX, my [XXX] son was operating the vehicle under normal highway driving conditions in [XXX]. He was driving in the left-hand passing lane with adaptive cruise control (ACC) and lane following assist (LFA) system activated. Without warning or driver input, the vehicle's adaptive ACC with LFA system malfunctioned, the car drifted to the left, overriding driver control. This unexpected system intervention caused the car to veer entirely off the left side of the highway into the grass and woods, where it struck trees and flipped over. The crash was severe enough to trigger full airbag deployment. The vehicle's integrated BlueLink system automatically activated upon impact, initiating an emergency call to dispatch an ambulance and local police to the scene. My son survived without any major physical injuries, but the vehicle is heavily destroyed. The XXX State Police - Stroudsburg has documented this under case number XXX. I have followed all servicing guidelines on this one year old car and downloaded all software updates as received. I see that this model year has a history of automated system faults, and this left hand malfunction directly caused a severe rollover accident. I have asked Hyundai to download the Event Data Recorder (EDR) data and preserve it before the vehicle is altered or dismantled. I have also informed my Geico insurance appraiser to preserve the data and coordinate with Hyundai. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Electrical
Reports naming the electrical system — wiring, battery, charging, control modules, infotainment and electrical accessories.
From owner reports, verbatim
I am reporting a major safety hazard on my 2025 Hyundai Tucson Hybrid Limited. The car has a bad wiring connection behind the dashboard that causes the screens to black out and critical safety systems to fail. I have taken it to the dealer 5 times, but they haven't fixed the hardware issue. Over the last week, the problem got much worse. On Monday, November 2, 2026, the main navigation screen went completely black while driving. Then, on Thursday, November 5, 2026, as soon as I started the car and before I even began driving, the computer network crashed. My dashboard immediately showed a "Check Driver Assistance" warning, and the ABS (Anti-lock Braking System) light, traction control light, and master warning triangle all turned on at the same time. All of my automatic safety brakes and cameras shut off completely right at startup. Driving a brand-new car where the speedometer goes black and the emergency brakes turn off is terrifying and life-threatening. The dealer is refusing to replace the bad wiring harness.
While driving my 2025 Hyundai Tucson Hybrid on [XXX] toward [XXX] at approximately 70 mph on XXX, multiple safety system lights illuminated on the dashboard, and my turn signals stopped functioning. The dashboard turn signal indicators and audible clicking were not working. After shutting off and restarting the vehicle, the malfunction resolved. I brought the vehicle to Zimbrick Hyundai East [XXX] on XXX, for evaluation. The dealership identified eight historical diagnostic trouble codes across six vehicle systems, including multiple electronic communication errors, but no active codes. Following a 16 mile test drive, the technician was unable to reproduce the malfunction or identify its cause. No corrective repairs were performed. The vehicle has approximately 15,600 miles at the time of inspection. I am concerned this intermittent malfunction could recur while driving, preventing me from safely signaling turns or lane changes. The cause remains unidentified and unresolved. The attached photograph, taken XXX at approximately 8:42AM, shows one of several warning messages I reviewed during the incident. Multiple other safety system warning in indicators remained illuminated. I stopped reviewing them because doing so while driving was unsafe. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Brakes
Reports naming service brakes, the antilock braking system, brake hoses, master cylinders or the parking brake.
From owner reports, verbatim
On approximately three to four occasions, my 2025 Hyundai Tucson Hybrid has suddenly jerked or decelerated while driving, creating the sensation that the brakes were being applied unexpectedly. During there episodes, the vehicle did not respond normally to acceleration until the apparent braking released. A particularly dangerous incident occurred on XXX, when I was entering traffic after leaving a Subaru dealership in [XXX]. The vehicle unexpectedly jerked and failed to accelerate normally while applying the gas pedal. Another driver had to brake to avoid a collision with my vehicle. Hyundai Recall 302 addressing potential unexpected activation of the forward collision avoidance braking system, had already been completed on my vehicle on June 30, 2026. I reported these recurring incidents to the Zimbrick Hyundai service manager on XXX. The braking concern has not been diagnosed or repaired. I do not know whether these incidents are related to Recall 302 or another malfunction. However, I am concerned about unexpected braking or deceleration occurring in traffic and the risk of a serious collision. Attached are documentation confirming completion of Recall 302 on June 30, 2026 and email correspondence with Zimbrick Hyundai service manager documenting my report of the recurring braking incidents dated XXX. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
While i was driving 65 MPH on the highway with several car length ahead of me I gently tried slowing down and the car jammed on the brakes forcefully causing my husband and I to be jolted forward and seatbelts locked. Thankfully, the person behind me did not hit me. This is a recall that was supposedly fixed by Hyundai dealer on 7/6/2026 a front view camera update however this incident happened on July 17, 2026. I brought to Circle Hyundai ,Shrewsbury on July 27 and they said codes are fine and could not replicate the issue.
Engine
Reports naming the engine itself — including stalling, misfires, oil consumption, cooling and internal engine components.
From owner reports, verbatim
While driving down the road, the engine randomly cut power and the battery died about 20 minutes later. Without any known cause, with all up to date maintenance and regular checks the vehicle stopped randomly.
While driving down the road, the engine randomly cut power and the battery died about 20 minutes later. Without any known cause, with all up to date maintenance and regular checks the vehicle stopped randomly.
Powertrain (other)
Powertrain reports that are not specifically the engine or transmission — driveshafts, axles, transfer cases and differentials.
From owner reports, verbatim
While trying to start my 2025 Hyundai Tucson SEL hybrid that was parked on incline with 13,000 miles on the vehicle, the gear shift was stuck on Neutral and we could not even turn-off the engine. The failure occurred onXXX while parked at XXX Market ([XXX]. The vehicle was stuck on "Neutral" and the gear could not be changed nor could we even turn off the engine. Furthermore, because the car was parked on an incline, we had to apply break until car simply allowed us to have control over the gear shift function after about 30 minutes. As a result, we were highly distressed and could not even go out of the car in fear of car rolling back and crashing into another car or people. Fortunately, there was no crash, no injuries. The vehicle was taken to dealership but no diagnosis or repair performed since they required leaving the car at dealership for extended time and the dealership did not have the loaner car, which was included in the purchase warrantee. I believe this condition creates a safety hazard because the same scenario of being parked on incline on Neutral could happen anytime. The problem has not occurred again but we are extremely concerned for our safety. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
While driving my 2025 Hyundai Tucson hybrid in traffic, the car suddenly would not accelerate normally when I pressed the accelerator. I was frightened and concerned because I was in active traffic and could not make the car accelerate any faster. I turned on my hazard lights, cut the car completely off, and then restarted it. After restarting, driving returned to normal. The first time it happened, the problem went away after restarting. I thought that I may have done something wrong. The same problem happened again many weeks later. I called Oxmoor Hyundai to explain that I believed this was a safety issue. I had to wait more than 30 days for a service appointment. The dealership kept my car for approximately 18 days while trying to diagnose the problem. Ultimately, I was told that they were unable to reproduce the loss of acceleration problem without the cause being identified or repaired. I contacted Hyundai corporate customer care about the unresolved problem and was advised to schedule an appointment with a different Hyundai dealership for another evaluation. The second dealership had my car for an extended period (9/15 - 9/29), but was also unable to reproduce or identify the case. Hyundai customer care has been involved throughout this process and is aware that the problem is not fixed. They asked me to take the car to a different dealership for evaluation. I don't recall seeing a warning light or dashboard message before losing acceleration. The problem is intermittent. I am concerned that this could happen again, and the sudden inability to accelerate in traffic could put me or others at risk. I can provide the car for inspection on request.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Fuel system
Reports naming fuel storage or delivery — tanks, pumps, lines, injectors and fuel leaks.
From owner reports, verbatim
While driving down the road, the engine randomly cut power and the battery died about 20 minutes later. Without any known cause, with all up to date maintenance and regular checks the vehicle stopped randomly.
While driving down the road, the engine randomly cut power and the battery died about 20 minutes later. Without any known cause, with all up to date maintenance and regular checks the vehicle stopped randomly.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Steering
Reports naming the steering system — racks, columns, power-steering assist and steering linkage.
From owner reports, verbatim
On Thursday night, XXX, my [XXX] son was operating the vehicle under normal highway driving conditions in [XXX]. He was driving in the left-hand passing lane with adaptive cruise control (ACC) and lane following assist (LFA) system activated. Without warning or driver input, the vehicle's adaptive ACC with LFA system malfunctioned, the car drifted to the left, overriding driver control. This unexpected system intervention caused the car to veer entirely off the left side of the highway into the grass and woods, where it struck trees and flipped over. The crash was severe enough to trigger full airbag deployment. The vehicle's integrated BlueLink system automatically activated upon impact, initiating an emergency call to dispatch an ambulance and local police to the scene. My son survived without any major physical injuries, but the vehicle is heavily destroyed. The XXX State Police - Stroudsburg has documented this under case number XXX. I have followed all servicing guidelines on this one year old car and downloaded all software updates as received. I see that this model year has a history of automated system faults, and this left hand malfunction directly caused a severe rollover accident. I have asked Hyundai to download the Event Data Recorder (EDR) data and preserve it before the vehicle is altered or dismantled. I have also informed my Geico insurance appraiser to preserve the data and coordinate with Hyundai. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
On long road trip from TX to MA Started before dawn and route initially [XXX] . With sunrise route was into sun and so I used my sun glasses. Within a few minutes a warning gong and light on instrument panel litup. I did not know what the cause was and then unannounced the Adaptive cruise control lane holding and steering shut off and the vehicle seemed to brake quite vigorously. There were a few cars behind me and due to my vehicle suddenly slowing down they had to brake unexpectedly. They then honked at me and passed quite aggressively and gesturing their displeasure with me. I called hyundai tech support they where of no help. I asked for a manager - who called back and I was told it is because I used my sun glasses! I was told it would always happen if sunglasses where used and I could not cancel this feature without disabiling the "safety" features that i considered when purchasing the vehicle on 24th [XXX]. I was told I should not use polarized glasses which my pair Is Not in any event. I requested to speak to a more senior rep and the next day received call from a hyundai rep who stated there was nothing I could to over come this nuisance feature and if I didnt like it I should not have bought the car. I stated I did not know this could or would happen ! In addition every 5 to 10 minutes a warning gong,light and speech notice keeps on popping up and states "I need a rest". In my opinion too, It is also a safety issue as it is a nuisance and consistant and at inopportune times blocking gps commands some times etc. These features, in my opnion, are too frequent too persistant and not helpful. There should be a way for the owner-drver too disable the announcements but have the benefit of the features ie Adaptive Cruise Lane and Steering etc without the car deciding not to allow because sunglasses are needed. That does not enhance safety in my opinion. In my opinion the way it is programmed it is a safety hazard Just suddenly slowing down INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMA
Too few reports in this category for a page of its own — they appear in the full complaint list.
Body & structure
Reports naming the vehicle structure, frame, body panels, doors, hood and trim.
From owner reports, verbatim
Sunroof exploded on the freeway while i was driving I heard a very loud bang and thought it must be the car next to me. When I arrived home later- saw the hole in my roof.Next morning I took my car to the delearship and after assessment they agreed the sunroof exploded. They told me the car was not safe to drive and gave me a loaner. I have tried to upload images but they are too large for your portal.
The instrument cluster and the information center screen unexpectedly go out while driving! It is totally unacceptable and fatal to occupants because None of the informations available while driving, such as speed, navigation, any warnings, alerts, lightings, etc.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Exterior lighting
Reports naming headlights, tail lights, turn signals and other exterior lighting.
From owner reports, verbatim
While driving my 2025 Hyundai Tucson Hybrid on [XXX] toward [XXX] at approximately 70 mph on XXX, multiple safety system lights illuminated on the dashboard, and my turn signals stopped functioning. The dashboard turn signal indicators and audible clicking were not working. After shutting off and restarting the vehicle, the malfunction resolved. I brought the vehicle to Zimbrick Hyundai East [XXX] on XXX, for evaluation. The dealership identified eight historical diagnostic trouble codes across six vehicle systems, including multiple electronic communication errors, but no active codes. Following a 16 mile test drive, the technician was unable to reproduce the malfunction or identify its cause. No corrective repairs were performed. The vehicle has approximately 15,600 miles at the time of inspection. I am concerned this intermittent malfunction could recur while driving, preventing me from safely signaling turns or lane changes. The cause remains unidentified and unresolved. The attached photograph, taken XXX at approximately 8:42AM, shows one of several warning messages I reviewed during the incident. Multiple other safety system warning in indicators remained illuminated. I stopped reviewing them because doing so while driving was unsafe. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
This is an ongoing issue. The panel lights and indicators associated with climate control setting module (in front of/below) the dash are very dim. In normal to bright daylight it can be impossible to see. As a result drivers have to take their eyes off the road and bend down a little to see what the climate control lettings are set on or whether a selection has been set properly. This has obvious potential safety issues. Hyundai tell customers the modules are performing normally, but there are many, many complaints on the web. These modules need to be recalled and replaced.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Visibility
Reports naming windshields, glass, wipers, defrosters and mirrors.
From owner reports, verbatim
I heard a loud bang from overhead when driving on the road in August 2026. There was no visible impact from road debris or any other object. Upon stopping and inspecting the vehicle, I found multiple stress cracks throughout the panoramic glass roof panel (part number 81620-N9000). The cracks radiate across the panel with no identifiable impact point, chip, or starburst. SAFETY RISK: The panel is cracked overhead of the front occupants. The bang was loud and startling while the vehicle was in motion, which is a distraction risk. If the panel fails completely, glass could fall onto occupants or exit the vehicle and strike following traffic. DEALER CONFIRMATION: Yes. Two Hyundai dealerships have inspected the panel and confirmed the cracking. Both declined warranty coverage and directed me to file a comprehensive insurance claim. Neither provided a documented impact point or a written technical explanation for the denial. MANUFACTURER INSPECTION: No inspection by Hyundai Motor America. I opened a case with Hyundai Consumer Affairs (case #43163493 and requested a Field Service Engineer inspection. As of 9/24/2026, I have received no response. No police or insurance inspection has occurred. WARNING SIGNS: UNKNOWN. I observed no prior cracks, chips, noises, or warning messages before the bang. The vehicle is a 2025 Hyundai Tucson Hybrid Limited with approximately 19000 miles
I think when its hot like in illinois its been super hot the screen keeps going black!! I can't see the dashboard i called my hyundai dealership will get it looked at seems like I am not the only one dealing with this issue. Main screen on left goes black or it has problem logos on it randomly.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Interior & seats
Reports naming seats, latches, locks, linkages and interior fittings.
From owner reports, verbatim
The rear occupancy alarm and the seat belt alarm frequently go off without anything being in the back seat. This has happened too many times for us to count and we have had the car for 1.5 years.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Airbags
Reports naming the air-bag system — deployment behaviour, inflators, sensors and warning lights.
From owner reports, verbatim
On Thursday night, XXX, my [XXX] son was operating the vehicle under normal highway driving conditions in [XXX]. He was driving in the left-hand passing lane with adaptive cruise control (ACC) and lane following assist (LFA) system activated. Without warning or driver input, the vehicle's adaptive ACC with LFA system malfunctioned, the car drifted to the left, overriding driver control. This unexpected system intervention caused the car to veer entirely off the left side of the highway into the grass and woods, where it struck trees and flipped over. The crash was severe enough to trigger full airbag deployment. The vehicle's integrated BlueLink system automatically activated upon impact, initiating an emergency call to dispatch an ambulance and local police to the scene. My son survived without any major physical injuries, but the vehicle is heavily destroyed. The XXX State Police - Stroudsburg has documented this under case number XXX. I have followed all servicing guidelines on this one year old car and downloaded all software updates as received. I see that this model year has a history of automated system faults, and this left hand malfunction directly caused a severe rollover accident. I have asked Hyundai to download the Event Data Recorder (EDR) data and preserve it before the vehicle is altered or dismantled. I have also informed my Geico insurance appraiser to preserve the data and coordinate with Hyundai. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Too few reports in this category for a page of its own — they appear in the full complaint list.
Other / unspecified
Reports whose component NHTSA recorded as unknown, or that do not map to one of the categories above.
From owner reports, verbatim
All four factory Nexen tires on my brand new 2025 Hyundai Tucson Hybrid have shown rapid and uneven wear between 5,000 and 11,000 miles. The vehicle feels unstable, with alignment-like behavior. A Nexen preferred dealer suggested a possible tire defect. Hyundai Consumer Affairs and the dealership have not coordinated a proper warranty inspection, and I was asked to pay $189.99 for diagnosis even though the issue was documented early under warranty. I am concerned this may be a safety-related defect affecting other vehicles.(my 1st request to Hyundai since march 2026 all emails and conversations documented)
Too few reports in this category for a page of its own — they appear in the full complaint list.
Seat belts
Reports naming seat belts, buckles, retractors and pretensioners.
From owner reports, verbatim
What component or system failed or malfunctioned, and is it available for inspection upon request? The rear middle seat's seatbelt anchors on the outside of the rear passenger seat's inner rigid LATCH system. It is permanently anchored under the seat, so it cannot be moved. This causes the middle seatbelt to overlap over the rear passenger seat's rigid LATCH system after installing a car seat, which is a safety concern, as the middle seatbelt would be rubbing against it. How was your safety or the safety of others put at risk? We cannot put an infant carseat in the rear passenger seat using the rigid LATCH system until this is resolved. Has the problem been reproduced or confirmed by a dealer or independent service center? UNKNOWN Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? UNKNOWN Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Elsewhere on this vehicle
Data sources
- NHTSA Office of Defects Investigation — owner-reported complaints and the components recorded on them
Data on this page last refreshed .