RoadVitals

2025 Ic Bus Cesb

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
1
Latest Oct 7, 2025
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
14
Latest Jul 16, 2026
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0

Overview

Our database contains 1 NHTSA owner-reported complaint for the 2025 Ic Bus Cesb, most frequently naming the body & structure category. 14 safety recalls have been issued covering this model year; and 44 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Body & structure1100.0%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

14 campaigns cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov

STRUCTURE:BODY

Jul 16, 2026
22,730 units potentially affected
The defect: International Motors, LLC (International) is recalling certain 2025-2027 IC Bus EVSB and CESB school buses. The driver's window panel and entrance door vertical joints may have been attached without sufficient epoxy coverage. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) No. 221, "School Bus Body Joint Strength."
The risk: The body panels may separate during a crash, reducing structural integrity and increasing the risk of injury.
The remedy: Dealers will install rivets along the driver's side window seam and entrance door seam, free of charge. Owner notification letters are expected to be mailed September 14, 2026. Owners may contact International's customer service at 1-800-448-7825. International's number for this recall is 26511.
International Motors, LLCManufacturer number 26511View on NHTSA.gov

STRUCTURE:BODY; STRUCTURE:CRITICAL FASTENERS

Mar 19, 2026
2,874 units potentially affected
The defect: International Motors, LLC (International) is recalling certain 2023-2027 IC Bus CESB and 2025-2027 IC Bus EVSB school buses. The body panel joint may have been attached without sufficient epoxy coverage. As such these vehicle fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) No. 221, "School Bus Body Joint Strength."
The risk: The body panels may separate during a crash, reducing structural integrity and increasing the risk of injury.
The remedy: Dealers will inspect and repair the interior vertical joint as necessary, free of charge. Owner notification letters were mailed May 4, 2026. Owners may contact International's customer service at 1-800-448-7825. International's number for this recall is 26504. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning May 11, 2026.
International Motors, LLCManufacturer number 26504View on NHTSA.gov

SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS

Feb 26, 2026
4,393 units potentially affected
The defect: International Motors, LLC (International) is recalling certain 2023-2027 IC Bus CESB school buses. The brake lines may have been installed with incorrect hardware, which can result in brake line damage and cause a leak.
The risk: A brake fluid leak can extend the distance required to stop, increasing the risk of a crash.
The remedy: Dealers will inspect and replace the brake lines and brake line retainers as necessary, free of charge. Owner notification letters were mailed April 27, 2026. Owners may contact International's customer service at 1-800-448-7825. International's number for this recall is 26502. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning April 20, 2026.
International Motors, LLCManufacturer number 26502View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Body & structure
Filed Oct 7, 2025

We purchased (6) 2025 IC School buses and we are having entrance door issues. They are air powered doors and Rush Trucks in Akron cannot get the air regulated to close properly. They turn up the air so that the door closes, the doors then slam very hard that may cause injury if student is close to the door. If the air is turned down, the doors do nut shut properly causing issues with the student crossing lights which then sounds an alarm and the lights do not function properly causing the lights to not activate when crossing students. I have given Rush about a year to rectify the issue but to no avail. Again- This is a student crossing safety concern.

NHTSA ID
11691840
Incident
Jul 30, 2024

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

IK2200156

STRUCTURE:BODY

This document provides guidance for troubleshooting issues with the entrance door of the Next Gen CE Bus. While the primary focus is on achieving a properly adjusted latching entrance door, it also includes additional helpful tips. Please note that this document is not exhaustive and only addresses some common issues and their resolutions. For more detailed information, refer to Service Manual 0001283373. Also, please check the Service Portal for any open field campaigns for door improvements, such as AFC 26901 for a larger set screw. If this article or the Service Manual does not cover the topic, please create a case file for more specific assistance.

26102

ELECTRICAL SYSTEM

This document will guide the user through installing 12V disconnect label to the battery door.

26901

STRUCTURE:BODY

Certain 2025 thru 2027 IC Bus™ CE Series school buses and IC Bus™ Electric CE Series school buses entrance doors may fall out of adjustment over time and with use. A door that is not adjusted properly may result in an improperly closed door and trigger an open door warning light on the dashboard.

26101

ELECTRICAL SYSTEM

Certain International® trucks and IC BusTM CE Series buses may have out of date BCM programing that may cause erroneous fault codes after a vehicle sits for 2 or 3 days.

26104

STRUCTURE:BODY

Entrance door set screw may loosen over time and with use.

IK2200172

STRUCTURE:BODY

This document will guide the user through adding a water deflector above the exterior entrance door switch for all Next Gen Buses MY2024 through MY2026

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Ic Bus Cesb by model year
YearComplaintsRecallsInvestigationsIssue Index
2027060
20260130
2025Viewing1140
20240130
20231170
2022590
2021340
20201120
20190160
20180120
20170140
20161150
2015000
2014000
2013000
2012000
2011010
2010010
2009150
2008280
20070150
20062110
2005060
2004050
2003040
2002020
2001000

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.