Reports submitted to NHTSA by owners and drivers, shown in full
Data refreshed
Our database holds 120 NHTSA owner-reported complaints for the 2004 INFINITI FX35. Each one is a report filed by an owner or driver and published by NHTSA without most of them being verified. A complaint is not a confirmed defect, not a recall and not a manufacturer bulletin. Narratives are shown exactly as filed.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Showing 1–25 of 120 · page 1 of 5
Hello dear infinity company. 1 problem is the seat belts, they don't tighten back. Problem 2: the headlights are very poorly lit and there are internal microcracks, the lamps are standard. Problem 3: Cruise control sometimes does not work and does not brake when approaching a vehicle. 4 the problem of moisture getting into the headlights and internal microcracks
ALWAYS SLIP VDS ON
THE FRONT SIDE RAILS OF THE BODY OF THE VEHICLE HAVE CORRODED (RUSTED) FROM THE INSIDE AND HAVE PERFORATED THE EXTERIOR OF THE MEMBERS EXPOSING THEM TO FURTHER DAMAGE. IN MY OPINION, THE VEHICLE IS NO LONGER SAFE TO BE DRIVEN WITHOUT THE RISK OF THE MEMBERS COLLAPSING AND POSSIBLY CAUSING AN ACCIDENT. *TR
THE DASHBOARD ON THIS VEHICLE IS SEVERELY DETERIORATING. 99% OF THE DASHBOARD IS HAS BEGAN TO MELT AND DEVELOPED MEDIUM TO LARGE SIZE AIR BUBBLES. WHEN IT IS SUNNY OUTSIDE THE BUBBLES CREATE A GLARE ON THE WINDSHIELD CAUSING DRIVING DISTRACTION. FROM RESEARCHING THIS MATTER, THERE ARE MANY CUSTOMER WHO ARE HAVING THE SAME ISSUE.*DT*JB *TR
DEAR SIR OR MADAM, MY NAME IS [XXX]. I’M OWNER OF INFINITI FX35 2003 [VIN [XXX] ] AND ACCORDING TOVINRCL.SAFERCAR.GOV/VIN/ I HAVE SEVERAL INCOMPLETE DEFECTS IN MY CAR. COULD YOU PLEASE CHECK THIS AND SUPPORT ME WITH PARTS REPLACEMENT? INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
MY CAR HAS 258000 HIGHWAY MILES IT'S WELL TAKEN CARE OF MAINTENANCE ALWAYS DONE ON TIME HAS NO ENGINE OR MECHANICAL ISSUES INSTEAD OF THE REVERSE I NOTICED ONE DAY IN 2019 MY CAR DIDN'T WANT TO GO IN REVERSE IT ALMOST FELT LIMP LIKE IT WAS IN NEUTRAL BUT I NOTICE WHEN I TAP ON THE GAS LIKE I'M TAPPING A CLUTCH ON A MANUAL CAR IT ENGAGES INTO REVERSE I TOOK IT TO A LOCAL TRANSMISSION MECHANIC AND IT WAS TELLING ME I MIGHT NEED A NEW TRANSMISSION AND I DON'T THINK I NEED A NEW TRANSMISSION BECAUSE THE TRANSMISSION WORKS FINE AND DRIVE AND IN EVERY OTHER GEAR BUT REVERSE I'VE BEEN AN XFINITI CUSTOMER FOR MANY YEARS AND I WOULD LIKE TO CONTINUE TO DO BUSINESS WITH YOU GUYS I JUST NEED HELP FIXING MY CAR I LOVE THIS CAR I FEEL LIKE SHE COULD RUN OVER 300,000 MILES I WOULD LIKE TO KEEP MY BABY IF YOU HAVE ANY SUGGESTIONS ON WHY MY REVERSE MAY NOT BE WORKING PLEASE NOW IF FOR SOME REASON MY ALL-WHEEL DRIVE LIGHT IS ON THE DASH AND THE SLIP LIGHT AND I THINK ONE MORE LIGHT BUT I CAN'T RECALL AT THE MOMENT I THINK MAYBE IT'S TDL LIGHT. MAYBE THATS CAUSING MY REVERSE NOT TO WORK.
THE DASHBOARD MELTS, CAUSE BY EXTREME HEAT IN THE SUMMER, IT WOULD SEEM LIKE THE DASHBOARD WAS MADE FROM CHEAP MATERIAL THAT CAN ONLY WITHSTAND VERY LOW TEMPERATURE. MY DASHBOARD HAS BUBBLE ALL OVER AND LOOKS AWFUL. HOW CAN SUCH GLOBAL RESPECTABLE COMPANY ALLOW THIS TO HAPPEN. I SPOKE TO SEVERAL PEOPLE WHO OWN THIS CAR AND THEY HAVE THE SAME COMPLAIN. I CAN BARELY TOUCH OR PUT ANYTHING ON MY DASHBOARD ESPECIALLY IN THE SUMMER WHEN THE TEMPERATURE IS HOT.
TL* THE CONTACT OWNS 2004 INFINITI FX35. THE CONTACT STATED THAT THE KEY FOB FAILED TO SECURELY LOCK THE DOORS WHEN DEPRESSED. THE VEHICLE WAS TAKEN TO NISSAN OF MUSKOGEE LOCATED AT 841 N MAIN ST, MUSKOGEE, OK 74401, (888) 532-5718) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE BODY CONTROL MODULE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED AND THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT NO FURTHER ASSISTANCE WAS TAKEN. THE FAILURE MILEAGE WAS APPROXIMATELY 51,000.
MY DASHBOARD HAS MELTED AND IS VERY STICKY. I HAVE CONTACTED SWELL INFINITY BUT HAVE NOT GOTTEN A RESPONSE. I REALLY CAN'T DRIVE IT DURING THE DAY BECAUSE OF THE GLARE! THANK YOU FOR YOUR ASSISTANCE IN THIS MATTER. GOD BLESS
THE DASHBOARD IS MELTING,ITS ALL GOOEY. ITS MELTED SO BAD I CANT EVEN REPLACE THE RADIO.ALSO THE ACTUATORS RANDOMLY WORK AND THEIR ARE MULTIPLE COMPLAINTS ONLINE BUT NO RECALLS HAVE EVER BEEN MADE.
TL* THE CONTACT OWNS A 2004 INFINITI FX35. THE CONTACT STATED THAT THE DASHBOARD BUBBLED AND PEELED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER AND DEALER WERE NOT CONTACTED. THE FAILURE MILEAGE WAS 179,535.
TL* THE CONTACT OWNS A 2004 INFINITI FX35. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V349000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. CERRITOS AUTO SQUARE (18827 STUDEBAKER RD, CERRITOS, CA 90703, (562) 924-1661) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
THE DASH BOARD IS MELTING SHOWING BUBBLING (IE:POPCORN LIKE BOILS) OVER ENTIRE DASH BOARD. I AM NOT THE ORIGINAL OWNER, HOWEVER, SEVERAL REPORTS OF THIS SAME CONCERN AS A RECALL ISSUE.
WELL I DID SOME RESEARCH AND I FOUND OUT THAT THE AIR BAGS WERE RECALL SINCE MAY 24, 2016. WHEN I CONTACTED INFINITY THEY TELL ME NO. PLEASE HELP. RIGHT NOW IT FLASHING
"TAKATA RECALL" - I RECEIVED A CARD NOTIFYING ME OF A RECALL OF MY VEHICLE BECAUSE OF FAULT WITH THE AIRBAG ON THE PASSENGER SIDE OF MY 2004 INFINITI FX 35 VEHICLE. I TRAVEL REGULARLY AND AM CONCERNED THAT MY VEHICLE IS UNSAFE AD THAT SHOULD MY VEHICLE EXPERIENCE AN IMPACT THAT ANYONE IN MY CAR MAY BE AFFECTED BY FLYING DEBRIS FROM THE DEPLOYMENT OF THE AIRBAG. I HAVE RECEIVED NO NOTIFICATION TO TAKE IT GET REPAIRED.
2004 INFINITY FX35. CONSUMER WRITES IN REGARDS TO DEFECTIVE DASHBOARD MATERIAL. *LD THE CONSUMER STATED THE DASHBOARD WAS COMPLETELY BUBBLED AND BLISTERED. THE DEALERSHIP WAS NOTIFIED. UPDATED 09/14/2017*JS
TL* THE CONTACT OWNS A 2004 INFINITI FX35. THE CONTACT STATED THAT THE ENTIRE DASHBOARD WAS CRACKED. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 94,000.
TL* TAKATA RECALL. THE CONTACT OWNS A 2004 INFINITI FX35. THE CONTACT STATED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V349000 (AIR BAGS), BUT WAS UNABLE TO DETERMINE WHEN THE MANUFACTURER WOULD SUPPLY THE PARTS TO THE DEALER. AN UNKNOWN DEALER WAS CONTACTED FOR MONTHS AND PROVIDED NO TIMEFRAME CONCERNING PART AVAILABILITY. THE CONTACT WAS UNCERTAIN AS TO WHEN A FAILURE WOULD OCCUR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
BUBBLING/STICKY DASHBOARD/MELTING DASHBOARD
TL* TAKATA RECALL. THE CONTACT OWNS A 2004 INFINITI FX35. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V349000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT. ...UPDATED 06/13/17 *BF *CN
TL* THE CONTACT OWNS A 2004 INFINITI FX35. THE CONTACT STATED THAT THE DASHBOARD WAS MELTING AND BUBBLES APPEARED. THE CONTACT WAS CONCERNED THAT THE FAILURE COULD CAUSE THE AIR BAGS TO BE EXPOSED. THE VEHICLE WAS TAKEN TO THE DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 72,000.
TL* THE CONTACT OWNS A 2004 NISSAN INFINITI FX35. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V349000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* TAKATA RECALL. THE CONTACT OWNS A 2004 INFINITI FX35. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V349000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* TAKATA RECALL. THE CONTACT OWNS A 2004 INFINITI FX35. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V349000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TL* TAKATA RECALL. THE CONTACT OWNS A 2004 INFINITI FX35. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V349000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 04/18/17 LJ *TR
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
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