2004 INFINITI FX35 Interior & seats Problems

VEHICLE WAS RECALLED 2007 EXTERIOR LIGHTS WERE IMPROPERLY REPAIRED PASSENGER SIDE BURNT OUT AGAIN REMAINS DIM AND STILL NOT PROPERLY WORKING DEFECTIVE WORK DONE AT SAWGRASS INFINITI 5801 MADISON AVENUE TAMARAC, FLORIDA 33321 CALLED MANAGER HE REFUSED TO HONOR RECALL RECEIVED A TRAFFIC TICKET FOR DEFECT... PLEASE INVESTIGATE ELECTRICAL SYSTEM ON SEATS SEATS JAM AND CAN BECOME A DANGEROUS SITUATION

NHTSA ID

10807151

Incident

Nov 2, 2015

DRIVER SIDE LEATHER SEAT IS TOTALLY CRACKED. DEALER SAID THAT HE'S NEVER SEEN THIS BEFORE AND NO OTHER CARS HAVE HAD THIS PROBLEM. SINCE THEN, I'VE CHECKED INFINITI FORUMS FOR SERVICE INSTRUCTIONS AND GENERAL HELP. I HAVE NOTICED THIS REPORTED A LOT BUT NOTHING IS EVER DONE. NOW I CAN SEE COMPLAINTS HERE WHEN I WENT TO LOOK FOR MY AIRBAG RECALL NOTICE. MY CAR IS ON THE AIRBAG LIST, BUT I HAVE NOT BEEN CONTACTED. THESE SEATS ARE AN ISSUE THAT HAS NEVER BEEN HANDLED. THE DEALER WAS NOT TRUTHFUL AND IT HAS BEEN A VERY LONG TIME NOW. NONE OF THE OTHER SEATS IN THIS CAR, OR MY OTHER TWO CARS HAD THIS PROBLEM. IT IS CLEARLY A MANUFACTURING DEFECT. *TR

NHTSA ID

10660677

Incident

Aug 4, 2008

Mileage

14,500 mi

MY DAUGHTER DROVE HOME FROM COLLEGE AND ATTEMPTED TO OPEN THE DRIVER DOOR. IT WAS LOCKED AND WOULD NOT OPEN FROM THE INSIDE OR THE OUTSIDE. IF FACE NONE OF THE DOORS WOULD OPEN FROM INSIDE OR OUTSIDE. SHE ROLLED TOWN THE WINDOW AND CLIMBED OUT. WE TOOK THE AUTO TO THE DEALER AND THEY SAID THAT THEY HAD SEEN THIS BEFORE.. I THOUGHT IT WAS A FACTORY DEFECT BUT ALAS $ 2,600 DOLLARS LATER WE LEARNED THAT WE MUST PAY FOR THE DEFECT. I CONTACTED INFINITI SEVERAL TIMES AND THEY REFUSED TO ACKNOWLEDGE THAT THIS WAS A PROBLEM. THIS COULD HAVE BEEN A VERY DANGEROUS SITUATION IN CASE OF AN ACCIDENT, ETC BECAUSE YOU COULD NOT EXIT THE AUTO NOR COULD ANYONE ELSE OPEN THE DOORS. *TR

NHTSA ID

10502327

Incident

Sep 16, 2009

Mileage

47,000 mi

TL* THE CONTACT OWNS A 2004 INFINITI FX35. THE CONTACT STATED THAT THE REAR DOOR HATCH MOTOR MALFUNCTIONED AND THE HATCH WOULD NOT CLOSE AUTOMATICALLY. ALSO, WHEN THE HATCH WAS CLOSED THE HATCH COULD NOT BE LOCKED. THE CONTACT STATED THAT ON ONE OCCASION, THE HATCH OPENED WHILE DRIVING 25 MPH. THE CONTACT TOOK THE VEHICLE TO THE DEALER FOR A DIAGNOSTIC TEST. THE DEALER STATED THE LOCK ACTUATOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 130,000.

NHTSA ID

10464259

Incident

Jul 21, 2011

Mileage

130,000 mi

I BOUGHT MY CAR AT 52,000 MILES AND HAD A MINIMAL WARRANTY STILL IN PLACE. I NOTICED THAT A FEW MONTHS AFTER THE PURCHASE DATE MY CAR LOCKS STARTED ACTING UP. UNFORTUNATELY, BY THE TIME I BROUGHT IT TO THE DEALER THE WARRANTY WAS UP...STUPID ME! THEY WOULDN'T LOCK SOMETIMES, OR UNLOCK WHEN USING THE REMOTE, OR MANUALLY PRESSING THE BUTTONS NOT HE DOORS. THEY WOULD ALMOST GET STUCK, BECAUSE I COULD HERE A SOUND, BUT THEY WEREN'T MOVING BACK AND FOURTH. SEVERAL TIMES I WOULD LOAD GROCERIES INTO MY TRUNK, AND UPON GETTING HOME THE HATCH WOULD NOT REOPEN. IT APPEARS AS IF THERE IS A SHORT OR GLITCH SOMEWHERE ALONG THE LINE, HOWEVER SEVERAL MECHANICS SAY IT SOUNDS LIKE ALL OF THE ACTUATORS ARE GOING BAD ON ME. EACH DOOR ACTUATOR IS OVER $250 A PIECE, AND THE HATCH IS OVER $400. IT IS REALLY A SHAME, BECAUSE I LOVE ROAD TRIPS, AND I AM ALWAYS HESITANT TO USE MY TRUNK BECAUSE THERE ISN'T ANY OTHER WAY OF OPENING THE HATCH. I'M REALLY IRATE THAT UPON INVESTIGATING ONLINE I AM ONE OF THE MANY PEOPLE HAVING THIS PROBLEM....WHY ISN'T THIS EXPENSIVE PROBLEM BEING ADDRESSED? IT ISN'T LIKE WE AREN'T PAYING TOP DOLLAR FOR A LUXURY CAR! ITS A SHAME BECAUSE OTHERWISE I AM HAPPY WITH MY CAR FOR THE MOST PART. MY DRIVER SIDE WINDOW MOTOR IS LAZY TOO, BUT I HAVE HAD THAT HAPPEN IN OTHER CARS TOO... *TR

NHTSA ID

10454627

Incident

Jul 15, 2009

THE DOOR LOCKS ON MY CAR QUIT WORKING ALL OF A SUDDEN. THIS POSES A SERIOUS PROBLEM WHEN TRAVELING WITH CHILDREN AS THEY COULD OPEN THEIR DOOR. IT IS ALSO A SAFETY ISSUE WHEN ALL THE DOORS CANNOT BE LOCKED WHEN IN A PARKING LOT. THIS IS AN UNACCEPTABLE PROBLEM CAUSED BY POOR QUALITY PARTS AND/OR WORKMANSHIP AND SHOULD BE IMMEDIATELY RECALLED BEFORE SOMEONE IS KILLED. *TR

NHTSA ID

10448089

Incident

Feb 8, 2012

Mileage

87,000 mi

NONE OF MY DOOR ACTUATOR WORK. CANT OPEN OR LOCK ANY DOORS, NOT EVEN THE TRUNK. INFINITI DIDN'T DO ANYTHING ABOUT IT. I HAD OWN MANY CARS BUT NONE OF MY CARS EVER GAVE ME THESE KIND OF PROBLEMS. ONE DOOR OR TWO IS FINE. BUT ALL 5 DOORS STOPPED WORKING. THIS IS UNACCEPTABLE. WE CONSUMER NEED THE GOV'S HELP. SO PLEASE HELP US. HOW COULD YOU GUY LET THEM GET AWAY LIKE THIS. IM NOT THE ONLY ONE. MY AUNT HAS AN INFINITY AND SHE HAD THE SAME PROBLEM. AND MANY MANY PEOPLE OUT THERE HAD THE SAME PROBLEM. THANKS *TR

NHTSA ID

10429034

Incident

Nov 2, 2009

NO EVENTS CAUSE THIS PROBLEM DRIVER'S SIDE DOOR NOT UNLOCKING AND LOCKING (ACTUATOR FAIL) NOTHING HAS BEEN DONE TO CORRECT THE PROBLEM. *TR

NHTSA ID

10412366

Incident

Jul 4, 2011

Mileage

78,893 mi

THE REAR LATCH DOOR LOCK ON MY 2004 INFINITI FX35 HAS SUDDENLY BECOME INOPERABLE. I DISCOVERED THIS AFTER I PLACED SHOPPING ITEMS IN THE REAR COMPARTMENT AND DROVE. I NOTICED THE REAR DOOR WAS NOT CLOSED AFTER DRIVING ABOUT A MILE AND HAD TO PULL OVER TO ATTEMPT TO CLOSE IT. WHEN I TRIED IT WOULD NOT CLOSE AND THE REAR DOOR LOCK COMPARTMENT APPEARED TO BE STUCK AND KEEPING THE DOOR FROM CLOSING. ONCE I MANUALLY MANIPULATED THE LOCK ON THE BOTTOM OF THE LATCH DOOR TO OPEN IT, I CLOSED THE DOOR AND THE DOOR NOW WILL NOT UNLOCK. AFTER RESEARCH I DISCOVERED THIS WAS A NISSAN PART CALLED THE REAR DOOR ACTUATOR THAT STOPPED WORKING. ACCORDING TO MY INTERNET RESEARCH THIS IS A VERY COMMON AND COSTLY PROBLEM FOR NISSAN OWNERS AND SOMETIMES OCCURS WITH MULTIPLE PASSENGER DOORS FOR SOME OWNERS. I AM GRATEFUL I DID NOT HAVE MY DOG IN THE REAR PART OF MY VEHICLE AS HE LIKELY WOULD HAVE JUMPED OUT OF THE OPEN DOOR WHILE IN TRAFFIC. ALSO, NISSAN DOES NOT PLACE KEY ENTRY LOCKS ON THESE DOORS SO NOW THE ONLY WAY TO OPEN IT IS TO CRAWL INTO THE BACK OF THE TRUCK AND UNLOCK THE EMERGENCY TRUNK LOCK. I HAVE NO OTHER OPTIONS THAN TO GET THIS REPAIRED FOR WHAT THE DEALER QUOTED AT $560. IT IS CONCERNING THAT NOTHING HAS BEEN DONE WITH SUCH A COMMON PROBLEM. PLEASE DO SOMETHING AS I BELIEVE THIS TO BE AN EXPENSIVE AND SUBSTANTIAL SAFETY ISSUE. *TR

NHTSA ID

10408422

Incident

Jun 1, 2011

Mileage

85,000 mi

I OWN A 2004 INFINITI FX35 AND SUFFER FROM WHAT SEEMS TO BE A COMMON SAFETY PROBLEM AMONG OTHER OWNERS: THE LOCK ON ONE OF MY DOORS DOES NOT LOCK OR UNLOCK WITH THE REMOTE OR THE DRIVER'S SIDE LOCK BUTTON! I MUST MANUALLY PUSH THE LOCK FORWARD TO LOCK IT AND BACK TO UNLOCK IT. THIS STARTED HAPPENING SEVERAL YEARS AGO BUT ONLY EVERY ONCE AND A WHILE, ESPECIALLY ON HOT DAYS. NOW IT IS EVERYDAY NO MATTER WHAT THE WEATHER. MANY TIMES I HAVE LOCKED MY CAR WITH THE REMOTE, ONLY TO HAVE MY HUSBAND OPEN THE BACK DOOR TO GET SOMETHING AND TELL ME THAT I DIDN'T LOCK THE CAR AGAIN. THANK GOODNESS IT HAS BEEN MY HUSBAND, MYSELF, OR OTHER FAMILY MEMBER, AND NOT A THIEF ENTERING MY CAR! MY MOST IMPORTANT CONCERN IS NOW THE SAFETY OF MY 18 MONTH OLD DAUGHTER. I ALWAYS LOCK THE DOORS WHEN I GET IN THE CAR TO ENSURE THAT NO ONE CAN SIMPLY WALK UP AND OPEN THE CAR DOORS. BECAUSE OF THE FAULTY LOCK, THE BACK PASSENGER DOOR NEVER LOCKS, THUS LEAVING MY DAUGHTER (WHO IS IN THE BACKSEAT IN HER CAR SEAT) VULNERABLE. TO DATE, NO ONE HAS ENTERED MY VEHICLE UNLAWFULLY, THANK GOD! BUT I FEEL THAT THIS IS AN EXTREMELY SERIOUS ISSUE THAT MUST BE ADDRESSED BY NISSAN AND INFINITI. I ALSO HAVE PROBLEMS WITH MY SIDE VIEW MIRRORS AND THE BUBBLING OF THE DASH, ESPECIALLY AROUND THE VENTS. HOWEVER, THE PROBLEM WITH MY DOOR LOCK TAKES PRIORITY, AND FROM WHAT I HAVE READ ONLINE, IT SEEMS ONLY A MATTER OF TIME BEFORE IT HAPPENS TO ALL OF MY DOORS! I INFORMED THE DEALERSHIP WHERE I PURCHASED MY VEHICLE AND THEY TOLD ME THAT THEY WOULD FIRST HAVE TO DO A DIAGNOSTIC TEST TO FIND THE PROBLEM WHICH WOULD COST ME $140. I WOULD THINK THAT AFTER ALL OF THE COMPLAINTS ABOUT THE 2004 DOOR LOCKS, THEY WOULD KNOW THE PROBLEM. A SAFETY RECALL MUST BE PUT INTO EFFECT TO END THIS. I URGE ANYONE WHO HAS THE ABILITY TO REMEDY THIS OBVIOUS SAFETY ISSUE TO DO SO AS SOON AS POSSIBLE BEFORE SOMEONE IS UNNECESSARILY INJURED OR TRAGICALLY HARMED! *TR

NHTSA ID

10384425

Incident

Feb 24, 2011

Mileage

65,000 mi

DOOR LOCKS ON MY 2004 INFINITY FX35 WILL NOT OPEN FROM THE OUTSIDE. I FEEL THAT THIS IS A HUGH SAFETY ISSUE AND INFINITY DOES NOT WANT TO FIX THIS PROBLEM, UNLESS I COUGH UP HUNDREDS OF DOLLARS! I HAVE BEEN DEALING WITH THIS ISSUE FOR OVER A YEAR NOW. *LN

NHTSA ID

10372185

Incident

Oct 1, 2009

Mileage

51,000 mi

I HAVE 2004 FX35WITH 52,000 MILES , MY DOOR ACTUATORS WENT BAD SO I'M UNABLE TO LOCK OR UNLOCK MY DOORS, AND IF IT LOCKS THEN I CANT GET OUT OF THE VEHICLE UNTIL I TRY ANOTHER DOOR OR SOMETHING , IT S A SAFETY ISSUE . NORTH AMERICA INFINITI DOESN'T WANT TO HELP WITH THIS ISSUE AT ALL... . *TR

NHTSA ID

10357893

Incident

Sep 25, 2010

Mileage

51,000 mi

3 DOORS ON MY 2004 FX35 WILL NOT OPEN FROM INSIDE OR OUTSIDE-THIS IS A SAFETY ISSUE. FIRST WEEK IN SEPT I TRIED TO OPEN BACK DOOR TO RETRIEVE MY BOOKS, ETC AND THE DOOR WOULD NOT OPEN. I LEANED IN FROM DRIVER SIDE AND NOTICED DOOR WAS UNLOCKED SO I TRIED TO OPEN FROM THE INSIDE-IT WOULD NOT OPEN,. MY AUTO HAS ONLY 46,000 MILES ON IT. I TOOK TO DEALER AND HE SAID HE HAD NEVER SEEN THIS HAPPEN BEFORE. HE KEPT THE CAR FOR 3 DAYS AND SAID IT TOOK THEM ALL DAY TO OPEN THE 2 BACK DOORS. HE SAID ALL FOR ON MY ACCULATOS(SOMETHING LIKE THAT) FAILED AND THEY REPLACED THEM AT CHARGE OR OVER $ 2000.00. THIS IS A SERIOUS FLAW IN THE AUTO IF THE DOORS CAN NOT BE OPENED FROM THE INSIDE OR OUTSIDE. WHAT IF I HAD BEEN IN AN ACCIDENT AND THE DOORS COULD NOT BE OPENED? I FIRMLY BELIEVE THIS IS A PROBLEM THAT SHOULD BE ADDRESSED BY THE MFG AND I SHOULD NOT HAVE HAD TO PAY OVER $ 2000.00 FOR SOMETHING THAT I DID NOT CAUSE. RARELY AS ANYONE EVER RODE IN MY BACK SEATS AS USUALLY I AM A LONE RIDER OR DRIVER IN THE INFINITI. *TR

NHTSA ID

10356777

Incident

Sep 2, 2010

Mileage

46,000 mi

MY 2004 INFINITY FX 35 DOOR ACTUATOR WENT OUT ALL FOUR OF THEM,THIS CAR IS KEYLESS ENTRY. I HAVE A CHILD AND IT SEEM DANGEROUS TO USE THIS CAR FOR OUR FAMILY ANYMORE. SOMETIME I'M AFRAID TO LOCK IT AND WORRIED IF A FIRE OR EMERGENCY HAPPENED ,I COULDN'T GET OUT OF THE CAR. OR I COULDN'T OPEN THE DOOR TO GET THE CHILD OUT. THIS IS VERY BAD AND MUST BE CORRECTED BY INFINITY. *TR

NHTSA ID

10355436

Incident

Jun 1, 2010

Mileage

80,000 mi

I AM A 2004 INIFINITI FX35 OWNER. I HAD A RIGHT FRONT PASSENGER DOOR LOCK ACTUATOR BECOME INOPERABLE, SO HAD IT REPLACED ABOUT 3 YEARS AGO. AND RECENTLY, THE DRIVER'S SIDE DOOR LOCK ACTUATOR FAILED, REPLACED IT FOR A COST OF OVER $500. $303 FOR THE PART ALONE AND $216 FOR THE LABOR. I KNOW THE SAME PART COSTS ABOUT $35 AT AN INFINITI SERVICE IN OTHER COUNTRIES. I SEARCHED ON THE WEB TO SEE IF ANYONE ELSE HAS A SAME PROBLEM AS ME AND WAS SURPRISED TO FIND THAT THERE ARE A NUMBER OF PEOPLE, BOTH NISSAN AND INFINITI OWNERS, HAVE HAD DOOR LOCK ACTUATORS ALL AROUND THE CAR (INCLUDING THE REAR HATCH) FAIL ON THEM. I FEEL THAT I HAVE BEEN UNJUSTLY CHARGED FOR THIS PART AND LABOR AS I HAVE SEEN THE SAME PART GET REPLACED AT AN OVERSEAS INFINITI SERVICE MYSELF RECENTLY FOR A COST OF $50 WITH $35 OF IT BEING THE PART PRICE. WHY IS IT ALMOST 10 TIMES MORE EXPENSIVE HERE? I AM WILLING TO GO ANY DISTANCE TO SEE NISSAN AND INFINITI FIX THIS PROBLEM AT THEIR OWN COST WITHOUT RIPPING THEIR CONSUMERS OFF. *TR

NHTSA ID

10351840

Incident

Aug 13, 2010

Mileage

40,752 mi

DOOR LOCK / UNLOCK FAILURE FROM KEY FOB ON ALL DOORS AND REAR HATCH. *TR

NHTSA ID

10349702

Incident

Mar 14, 2009

Mileage

81,000 mi

2004 INFINITI FX35 AUTOMATIC DOOR LOCK ACTUATORS FAILING TO UNLOCK OR LOCK THE DOORS. THIS STARTED HAPPENING A FEW WEEKS AGO WITH THE REAR CARGO DOOR FAILING TO UNLOCK. NOW ALL OF THE DOORS FAIL TO LOCK AND UNLOCK INTERMITTENTLY. THIS IS A SAFETY ISSUE. I HAVE NOT TAKEN ANY ACTION YET BUT IF THIS KEEPS UP I WILL BE FORCED TO SPEND NEARLY $2500 TO HAVE THE ACTUATORS REPLACED. *TR

NHTSA ID

10341738

Incident

May 15, 2010

Mileage

52,000 mi

I HAVE A PROBLEM WITH MY 2004 FX35 INFINITY - THE DRIVER AND PASSENGER DOORS AND REAR HATCH WILL NOT LOCK/UNLOCK WITH THE KEY OR WITH THE REMOTE, I HAVE TO MANUALLY PRESS OR PULL THE LOCKS. IT IS A SAFETY MATTER NOT BEEN ABLE TO OPEN OR CLOSE THE DOORS AT WILL. *TR

NHTSA ID

10341289

Incident

Dec 5, 2009

Mileage

60,000 mi

ELECTRIC DOOR ACTIVATORS DON'T WORK IN WARM WEATHER CREATING A SAFETY ISSUE ON ACCESS TO VEHICLE AS ONLY DRIVER DOOR HAS KEY UNLOCK CAPABILITY. 2004 INFINITI FX35. THIS IS INTERMITTENT ON ALL DOORS AND HAVE REPLACED SOME ACTUATORS WITH PROBLEM PERSISTING. *TR

NHTSA ID

10340377

Incident

May 1, 2009

Mileage

50,000 mi

MY 2004 INFINITY FX35 DOOR LOCKS DO NOT WORK I HAVE AN 8 MONTH OLD BABY THAT IF I WOULDN'T HAVE WALKED OUT FROM THE DRIVER SIDE HE WOULD HAVE BEEN STUCK IN THE CAR THE REMOTE DOESN'T LOCK THEM OR UNLOCK THEM NEITHER DOES THE INSIDE SWITCH ALSO THE GAS LID WILL NOT UNLOCK TO BE ABLE TO PUMP GAS THIS IS DANGEROUS AND INFINITY DOES NOT WANT TO COVER UNDER WARRANTY THIS IS A SERIOUS ISSUE AND NO ONE IS DOING ANYTHING TO FIX IT. *TR

NHTSA ID

10340301

Incident

Jun 25, 2010

SOME OR ALL DOOR LOCKS FAIL TO FUNCTION, WITH NO PATTERN OF WHICH DOOR OR DOORS WILL DO IT NEXT. THIS ONLY HAPPENS WHEN IT IS HOT ENOUGH OUTSIDE (APPROX 85 DEGREES AND UP) TO MAKE IT HOT INSIDE THE VEHICLE. THIS PROBLEM IS ALL OVER THE INTERNET, WITH NISSAN'S AND INFINITI'S AND APPROXIMATE YEARS 2003 THROUGH 2007. THE POSTS THAT I HAVE READ DATE BACK TO 2007. *TR

NHTSA ID

10339626

Incident

Sep 1, 2009

Mileage

55,000 mi

KEYLESS ENTRY AND INTERNAL DOOR LOCKING ACTUATORS NOT WORKING PROPERLY. AUTOMATIC STEERING WHEEL AND SEAT POSITIONING SYSTEM DOES NOT WORK (INTERMITTENT). DOORS FAIL TO LOCK WHEN ACTUATED. ALSO WHEN LOCKED AND KEYLESS ENTRY IS ACTIVATED VARIOUS DOORS /OR REAR HATCH WILL FAIL TO UNLOCK. ALSO WHEN EXITING THE VEHICLE PASSENGER DOOR (FRONT) FAILS TO LOCK OR UNLOCK EITHER REMOTELY OF BY PUSHING THE DOOR LOCKING BUTTON. *TR

NHTSA ID

10336798

Incident

May 28, 2009

Mileage

90,000 mi

VEHICLE: 2004 INIFINITI FX35 SAFETY DESCRIPTION: ALL FOUR (4) DOOR LOCKS FAILED SIMULTANEOUSLY. UNABLE TO EXIT CAR UNTIL DOOR LOCKS WERE UNLOCKED MANUALLY. SAFETY ISSUE: DURING AN ACCIDENT AND/OR VEHICLE FIRE, PASSENGERS WILL NOT BE ABLE TO EXIT VEHICLE IN A TIMELY MANNER OR AT ALL. SIGNIFICANT INJURY OR DEATH COULD OCCUR. *TR

NHTSA ID

10334007

Incident

May 28, 2010

Mileage

58,500 mi

THIS IS FOR A DEFECT: I OWN A 2004 INFINITI FX35 AND MY WIFE AND I ARE ABOUT TO HAVE OUR FIRST CHILD, SO WE PURCHASED A CHILD SAFETY SEAT THAT INCLUDES LATCH CONNECTORS (SINCE THE INFINITI LISTS AS HAVING THEM, AND SINCE BY LAW ALL VEHICLES WERE TO INCLUDE THEM SINCE 2002). WENT TO INSTALL THE CHILD SEAT AND COULD NOT GET TO, OR REACH, THE LATCH CONNECTORS. STARTED EXAMINING AROUND THE SEATS TO FIGURE OUT WHAT WAS WRONG AND QUICKLY DISCOVERED THAT THE LATCH CONNECTORS ARE INSTALLED INCORRECTLY ON MY INFINITI, THEY SEEM TO BE INSTALLED UP-SIDE-DOWN MAKING THEM A GOOD TWO INCHES BELOW THE SEAT LEVEL (WHEN THEY SHOULD BE FLUSH WITH THE SEAT TO PROPERLY ALIGN AND SECURE THE CHILD SEAT). WHEN THE BACK SEATS ARE LAID FLAT YOU ARE ABLE TO ACCESS THE REAR AND UNDERSIDE OF THE SEATS, THERE YOU CAN SEE WHERE THE LATCH CONNECTORS ARE BOLTED TO THE FRAME OF THE CAR, AND THIS IS WHERE YOU CAN SEE THAT THEY ARE UPSIDE DOWN MAKING THEM IMPOSSIBLE TO REACH THROUGH THE SEAT. I'VE ALSO CHECKED OUT A KIA, HONDA AND A FORD, AND IN ALL THOSE CASES SIMPLY REACHING BETWEEN THE LOWER-SEAT AND THE SEAT-BACK YOU CAN VERY EASILY FIND THE LATCH CONNECTOR AND IT IS INDEED FLUSH WITH THE SEAT, THE INFINITI'S IS A GOOD 2 INCHES BELOW THAT HEIGHT. I WENT TO THE DEALERSHIP AND THE SERVICE DEPARTMENT DIDN'T EVEN KNOW WHAT THE LATCH SYSTEM WAS (AT LEAST THAT IS WHAT THEY SAID). NOT SURE IF IT IS ALL FX35'S OR EVEN ALL INFINITI'S, BUT IF YOU DO MANAGE TO ATTACH THE CHILD SAFETY SEAT TO THE LATCH CONNECTORS, IT WILL NOT BE IN THE PROPER ALIGNMENT AND COULD VERY EASILY FAIL RISKING THE CHILD. *CN

NHTSA ID

10322707

Incident

Mar 21, 2010

THE REAR HATCH MECHANISM ON MY INFINITI FX35 FAILED AND MADE THE VEHICLE COMPLETELY ACCESSIBLE TO ANYONE WHO WALKED BY. THE DEALER IS CHARGING $450 TO REPAIR IT, BUT WHEN I CHECK THE INTERNET, IT APPEARS TO BE A COMMON PROBLEM. THIS IS SUSPICIOUS AND SHOULD LIKELY BE A RECALL DUE TO THE SAFETY OF THE VEHICLE BEING COMPROMISED. ITEMS MAY FALL OUT OF THE CARGO AREA WITH THIS PROBLEM AND CAUSE ACCIDENTS ON THE ROAD. *TR

NHTSA ID

10310453

Incident

Feb 15, 2010

Mileage

65,000 mi