Reports submitted to NHTSA by owners and drivers, shown in full
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Our database holds 63 NHTSA owner-reported complaints for the 2012 INFINITI G37. Each one is a report filed by an owner or driver and published by NHTSA without most of them being verified. A complaint is not a confirmed defect, not a recall and not a manufacturer bulletin. Narratives are shown exactly as filed.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Showing 1–25 of 63 · page 1 of 3
If you search the internet, you'll see that there's a large problem with the sunroof drainage in this car dumping water into the cabin, into the glove box and down the right kick panel, which is where the bcm unit sits, and then dumps down the rocker panel where all the electrical wiring runs.
I purchased this vehicle, 2012 Infiniti G 37XS in September 2023. The vehicle was basically brand new with less than 2200 miles on it and I have driven it very little up to that point, October 2024, as it is not my primary vehicle. Around [XXX], I believe it was around 8100 miles and change on the vehicle, a warning light came on my dash regarding my passenger airbag. Since that date, I have worked with Plaza Infiniti in Creve Coeur, who has looked at the vehicle a few times and identified that there is no part replacement other than OEM that can fix this issue. However, the part has been discontinued. Today, I reached out to Infiniti directly, and with a sad heart, they refuse to even listen to me. Now, I have a vehicle that has a safety issue and no way to fix it. The part number 87300–1NL6A, is the lower seat assembly for the passenger side of my 2012 Infiniti G 37XS. This part also has the occupant sensor which is directly affecting the airbag. The sensor is not replaceable separately of the lower seat assembly. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
The contact owns a 2012 Infiniti G37. The contact stated that the air bag warning light was illuminated, and the message "Seat Belt Off" was displayed. The vehicle was taken to the dealer, where DTC code: B1018 was retrieved. The dealer determined that the passenger's side seat occupant classification system sensor and module diagnostic unit had failed and needed to be replaced. The vehicle was not repaired due to the cost. The dealer referred the contact to the NHTSA Hotline for assistance. The manufacturer was not notified of the failure. The failure mileage was approximately 178,789.
I just purchased a 2012 Infiniti G37 and love the car. Once I drove off the car lot I noticed the dashboard was extremely sticky and shiny and appears to be melting. Every time the dash gets in the sun and heat it gets worse. It causes a glare on the windshield that is blinding. I'm afraid the blind spots are going to cause me to hit a person or another car. I contacted Infiniti and they said there is nothing they can do since the car is out of warranty. What can Infiniti do to resolve this dangerous situation?
This car odometer is rolled back about 100,000 miles and I hope I am reporting this at the right place. I went to purchase this vehicle and seller paperwork doesn’t match up with vehicle.
Air bag alert warning light and this 2012 infiniti g37 and it should be added to the recall list
Sunroof drains get clogged and have to repeatedly cleaned out by dealer causing a LOT of water damage and possibly damage to the body control module
I’ve owned this 2012 g37 for a few years and had no issues whatsoever. However within the last couple of months, my air bag light came on and has been flashing since. I’ve taken it to get inspected and had the system checked and was told my passenger seat occupant sensor malfunctioned and is throwing the code on. The sensor itself, very easily replaced, is unable to be bought by itself. Repairs by the dealership is well over 5,000 for the seat and labor. The sensor is being sold as a component part of the bottom build of the seat, and cannot be sold otherwise. The issue with the sensor not being active, prevents the activation of the passenger airbag regardless of the seat being occupied or not. My concerns are that I won’t be able to safely commute with passengers on the road and also being able to pass state inspection, as needed per law per state. Without this sensor, driving is an everyday peril, a safety concern a driver has no control over with other vehicles on the road. There has not been any prior incidents that have occurred that could cause this electronic issue.
Sun roof drains are defective and are leaking puddles of water inside passenger & driver side of vehicle .
Passenger Side Air Bag sensor flashes possibility due to faulty sensor in passenger seat. Water enters cabin on passenger side causing water to pool on floorboards, possibly causing electrical damage and failure. Water entering could be due to flawed design in water channel or sunroof.
There is a leak on the driver side down the front A-pillar. Water runs over the electrical components, fuse box, BCM. I’ve researched on the internet and this is an extremely common problem. If this component gets wet, the car could shut off while driving. Maybe there is a danger with being electrocuted as well. This is a design flaw and potential safety issue in the 2012 Infiniti G37, and it’s happening fairly often as seen with similar issues from other owners. Do I have to worry about this with my two kids in the car? Why hasn’t this been addressed by the manufacturer with the commonality of the problem? I had a similar issue on the passenger side. However, I was not worried about safety as the electrical components are not on that side. There is not the same risk for electrocution or car stoppage while driving. Nonetheless, it is still an extremely common problem and failure of engineering on the manufacturers part. Now I am dealing with the same issue on the drivers side where the electrical components come into play.
The contact owns a 2012 Infiniti G37. The contact stated while starting the vehicle, the vehicle burst into flames in the front area of the vehicle. As a result, the front of the vehicle was severely burned and two parked vehicles nearby were damaged due to the fire. The fire department was able to extinguish the fire on all the vehicles. The contact did not suffer any injuries. A police report was filed. The vehicle was not diagnosed. The manufacturer was not notified of the failure. The failure mileage was unknown.
The air bag sensor on the passenger seat has failed and the passenger seat does not recognize even an adult person sitting on it. As a result the airbag-off light for the passenger is always on and I am afraid if the rest of the airbags are working properly due to this faulty sensor. I looked up online after my sensor failed and it seems like this is a common issue for G37 vehicles. The only option to fix the problem is to replace the entire seat at a cost of anywhere from $6,500 to $8,500. My wife is afraid to ride in the car with me for fear the airbag will not deploy. There was no warning prior to the light flashing on the dash.
I first noticed this problem on August 15, 2022. The front Passenger Airbag Off Light on the dashboard is always illuminated when the car is started, with or without any occupant on the seat, which would indicate that the airbag in non-operational and will not deploy when needed. At the same time, the Supplemental Air Bag Warning Light in the instrument panel is flashing. I have not brought my car to the dealer or any repair shop for inspection or repair. I just noticed similar complaints from other people in the internet for the same model year car and that the repair cost being qouted to them is upwards of $6000.00. I am also aware of an on going recall of other Infiniti models for a faulty Occupant Classification Sensor.
My air bag sensor on the dash came on, so I took it to the dealer. The dealer told me that my air bag sense is not working and that I would have to replace the entire seat for 9,000 dollars to fix. My car is a 2012 and is worth ~ 12,000 dollars. So obviously I cannot not have them replace seat. I started researching if there was an alternative fix and found this is a very common issue with Nissan and Infinity on numerous makes and models, there are hundreds of posts where this is happening to owners of infinity and Nissan….so why has this not been recalled as a safety issue? I can no longer have a passenger in my car. But my guess is there are lives being put at risk daily due to the sensor failure. This is extremely disappointing that this is how Nissan and Infinity support the customers, our lives are at risk. Please consider looking into this as a safety recall for the hundreds of us that cannot invest in a 9,000 dollar seat to protect our lives.
The contact owns a 2012 Infiniti G37. The contact stated that puddles of water were present on both the front passenger’s and driver’s side floorboard due to condensation and moisture from rainwater entering the vehicle. The contact was concerned that moisture would create mold and an electrical shock hazard inside the vehicle. The vehicle was taken to the local dealer who diagnosed that the sunroof drainage system was clogged and needed to either be cleaned or replaced. The failure was not repaired. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 130,000.
Hello I am not happy with the tires the discount tire salesman keep selling me. The first time I bought Road hugger tires they looked like the picture that I attached. Then the sales man put me 2 front Road Huggers tires again in February 2021. Now my dealership is telling me last week .FRONT TIRES ARE WORN EXCESSILY ON THE INSIDE EDGES AND RUBBER IS STARTING TO PEEL OF TIRE. I don't have money to keep replacing. Is there a recall on those tires. I feel like discount tires has been stealing my money for 2 years. I want to file a complaint Tire size225 55 r17 95v
The Seat sensor fails to detect passenger and does not activate the airbags even if a passenger is seated.
Passenger side airbag flashes often
On June 4 I pulled into a drive to turn the car around and park. I stopped the car, put it into reverse, and pressed the gas pedal;. The car stalled and I pressed the gas pedal again with the regular force. Suddenly the car accelerated and I felt a jerk and heard a bang as it hit a car that was just backing out of the driveway cross from min. My car was going so quickly that the other driver commented on the speed it was going. My car incurred considerable damage, the rebar was damaged, and I took the car int "collision" for repair. At Collision, I was told by 2 people that Mini had a problem with acceleration. Priori to the accident, my car occasionally stalled when I was backing it out of the garage. I have since been told that this "stalling" or "stumbling" was a signal that there was a defect that could have been fixed.
THERE IS A WATER LEAK RAGE FROM THE SUNROOF. MY CAR GETS SOAKED IN WATER AND IT'S NOT PREVENTABLE. CREATES A SMELL AND MOLD
THE AIR BAG SENSOR ON THE PASSENGER SEAT HAS FAILED AND THE PASSENGER SEAT DOES NOT RECOGNIZE EVEN AN ADULT PERSON SITTING ON IT. AS A RESULT THE AIRBAG-OFF LIGHT FOR THE PASSENGER IS ALWAYS ON AND I AM AFRAID IF THE REST OF THE AIRBAGS ARE WORKING PROPERLY DUE TO THIS FAULTY SENSOR. I LOOKED UP ONLINE AFTER MY SENSOR FAILED AND IT SEEMS LIKE THIS IS A COMMON ISSUE FOR G37 VEHICLES. NISSAN SEEMS TO HAVE ALEADY HAD A RECALL FOR FAULTY AIRBAG SENSORS FOR MODEL YEAR 2007-2008 BUT IT LOOKS LIKE THE ISSUE HASN'T BEEN COMPLETELY RESOLVED IN VEHICLES FROM SUBSEQUENT MODEL YEARS TOO.
THE COOLING SYSTEM IN THIS VEHICLE HAS A TWO PART PERFORMED HOSE THAT CONNECTS THE ENGINE COOLING SYSTEM TO THE CABIN HEAT EXCHANGER. THE TWO PARTS ARE CONNECTED WITH A PLASTIC JUNCTION WITH TWO SPRING CLAMPS. THIS VEHICLE HAS APPROX 85K MILES AND STILL HAS THE ORIGINAL COOLANT. THIS JUNCTION DISINTEGRATED. IT APPEARS TO NOT BE COMPATIBLE WITH THE COOLANT. IT DELAMINATED AND SHEARED. LUCKILY IT BROKE WHILE STOPPED IN THE GARAGE. IF IT HAD HAPPENED AT HIGH SPEED IT WOULD HAVE SPEWED THE COOLANT AT THE REAR OF THE ENGINE, AND AT LEAST SOME OF IT WOULD HAVE GONE TO THE WINDSHIELD, OBSTRUCTING THE VIEW. I HAVE SAVED THE DISINTEGRATED PART.*DT*JB
AIR BAG WARNING LIGHT ON 2012 G37 CONVERTIBLE WITH ONLY 46,000 MI. INFINITY SERVICE FOUND CODE B1018 OCCUPANT SENSOR FAILURE PASSENGER SEAT. QUOTED COST OF REPAIR AT $7200 TO REPLACE SEAT BASE. THIS IS OBVIOUSLY A DESIGN DEFECT WHEN CANNOT REPLACE A SENSOR WITHOUT REPLACING THE WHOLE BASE. THIS IS OBVIOUSLY A SENSOR DEFECT WHEN YOU SEE THE NUMBERS THAT HAVE REPORTED THIS FAILURE (IMAGINE THE NUMBER THAT DID NOT REPORT) THIS SHOULD BE A SAFETY RECALL AND. COVERED BY INFINITY. $7200 TO REPAIR A FAILED SENSOR IS UNREASONABLE.
AIRBAGS IS NOT WORKING. NISSAN DEALER IS ASKING $7,000.00 TO REPLACE IT WITH NEW ONE.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Categories with enough reports to have a page of their own
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