RoadVitals

2003 INFINITI M

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
2
Latest Jan 30, 2012
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
0
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0

Overview

Our database contains 2 NHTSA owner-reported complaints for the 2003 INFINITI M, most frequently naming the electrical, fuel system and engine categories. 6 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Electrical240.0%
  • Fuel system240.0%
  • Engine120.0%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

No recalls in our database for this model year

That does not guarantee a specific vehicle is unaffected — recalls are issued against VINs, and new campaigns are announced regularly. Check a VIN on NHTSA.gov.

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

ElectricalEngineFuel system
Filed Jan 30, 2012

CAR SHOWED OVER HALF TANK OF GAS THEN BEGAN SPUDDERING AND STALLED IN THE MIDDLE OF TRAFFIC. ADDED GAS, CAR STARTS AND RUNS FINE. *TT

NHTSA ID
10445909
Incident
Jan 27, 2012
Mileage
88,009 mi
ElectricalFuel system
Filed Oct 14, 2011

PURCHASED CAR FROM MARIN INFINITI IN AUGUST, 2011. NEXT DAY CAR STALLED DRIVING IN A 50 MPH ZONE AND HAD TO BE COASTED TO SIDE OF THE ROAD ACROSS TRAFFIC. FUEL GAUGE WAS FOUND TO BE INACCURATE, GAS TANK WAS EMPTY WHEN GAUGE STATED 7/8 FULL. MARIN INFINITI WAS UNABLE TO ASSIST. FUEL SENDING UNIT WAS REPLACED FOR $400. GAS GAUGE CONTINUED TO BE INACCURATE, GIVING FALSE READINGS AND EVEN INCREASING AND DECREASING READINGS AS THE CAR WAS DRIVEN. MY MECHANIC CALLED A LOCAL INFINITI DEALER WHO STATED THIS WAS A KNOWN PROBLEM AND COULD ONLY BE CURED WITH REPLACING THE DASH INSTRUMENT CLUSTER FOR $600.CAR IS CURRENTLY IN THE SHOP FOR THIS REPAIR. CONTACT WITH OTHER INFINITI M45 OWNERS PROVES THIS IS A KNOWN DEFECT BY THE MANUFACTURER WHICH, DEPENDING ON WHAT PERSONNEL IS ARE CONTACTED AT NISSAN/INFINITI, HAS SOMETIMES BEEN COVERED UNDER WARRANTY AND SOMETIMES THE MANUFACTURER'S REPS DENY THE ISSUE, FORCING THE PUBLIC TO PAY FOR MANUFACTURER'S DEFECTS. *TR

NHTSA ID
10430189
Incident
Aug 18, 2011
Mileage
62,500 mi

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

ITB-08-024A

AIR BAGS

INFINITI: SRS PRECAUTIONS DURING SERVICE. INCLUDED IN THE RESTRAINTS SECTION OF THE ELECTRONIC SERVICE MANUAL (ESM) FOR EACH VEHICLE IS INFORMATION NECESSARY TO SERVICE THE SUPPLEMENTAL RESTRAINT SYSTEM (SRS) SAFELY. IMPROPER MAINTENANCE, INCLUDING INCORRECT REMOVAL AND INSTALLATION OF THE SRS, CAN LEAD TO A SERIOUS INJURY OR DEATH CAUSED BY UNINTENTIONAL ACTIVATION OF THE SRS. NO MODEL OR MODEL YEARS LISTED. *PE UPDATED 2/21/14. *PE

ITB-03-051-C

EXTERIOR LIGHTING; EXTERIOR LIGHTING:BRAKE LIGHTS; EXTERIOR LIGHTING:HEADLIGHTS; EXTERIOR LIGHTING:HEADLIGHTS:CONCEALMENT DEVICES; EXTERIOR LIGHTING:TAIL LIGHTS; EXTERIOR LIGHTING:TURN SIGNAL:FLASHER UNIT

INFINITI: EXTERIOR LAMP FOGGING. WATER IN THE EXTERIOR LAMPS. THIS IS GENERALLY NOT DUE TO A DEFECT. ALL CURRENT EXTERIOR LAMP ASSEMBLIES ARE VENTED TO THE ATMOSPHERE (NOT SEALED). MOISTURE IN THE AIR SOMETIMES TRAVELS INTO AND OUT OF THE LAMP ASSEMBLY THROUGH THESE VENTS. NECESSARY TO ALLOW FOR EXPANSION AND CONTRACTION OF AIR FROM TEMPERATURE VARIATIONS (WARMER OR COLDER) WITHOUT DAMAGE TO THE LAMP. CERTAIN ENVIRONMENTAL CONDITIONS MAY CAUSE MOISTURE TO CONDENSE. FOGGING/CLOUDINESS SHOULD DISAPPEAR OVER TIME WHEN THE LAMP IS IN A DRY ENVIRONMENT. *PE UPDATED 7/28/10. *PE UPDATED 12/9/13. *PE

ITB-09-050

TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS

INFINITI: TIRE PRESSURE MONITORING SYSTEM (TPMS) WARNING LIGHT ON/BLINKING. NO MODELS OR MODEL YEARS LISTED. *PE UPDATED ON 08-11-2011. *KB

ITB-10-006A

POWER TRAIN:MANUAL TRANSMISSION

INFINITI: 5 SPEED A/T DTC DIAGNOSES FOR P1701, P1702, P1703, P1704, P1705, P1754, P1759, P1764, P1769, P1774. APPLIES TO RE 5R05A ONLY TRANSMISSIONS (5 SPEED A/T). IF ONE OR MORE DTCS LISTED ARE FOUND STORED IN SELF DIAGNOSIS, USE THE REPAIR FLOW CHART TO ASSIST IN DIAGNOSIS. *PE

ITB-09-062

EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

INFINITI: VENT CONTROL VALVE REPLACEMENT. NO APPLIED VEHICLES AFFECTED: ALL MODELS; NO MODEL YEARS LISTED. *PE

ITB-09-020

ELECTRICAL SYSTEM:12V/24V/48V BATTERY; ELECTRICAL SYSTEM:12V/24V/48V BATTERY:CABLES

INFINITI: ELECTRONIC CONTROL UNIT DAMAGE CAN RESULT FROM IMPROPER BATTERY CONNECTION. THE BATTERY IS REQUIRED TO STAY CONNECTED WHEN THE ENGINE IS RUNNING. NO MODEL YEARS LISTED. *PE

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

INFINITI M by model year
YearComplaintsRecallsInvestigationsIssue Index
2012120
2011510
2010000
2009100
2008100
2007300
2006000
2005000
2004200
2003Viewing200
2002000
2001000

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.