RoadVitals

2014 INFINITI Q50 Electrical Problems

Owner-reported complaints naming the electrical system, filed with NHTSA

Data refreshed

Electrical reportsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
42
Latest Jan 29, 2026
Share of all reportsThis category as a share of every owner report on file for this model year. One report can name more than one component, so the categories overlap.
25%
of 169 total
Crash or fire reportedReports in this category whose submitter recorded that a crash or a fire occurred. The reporter's own answer on the NHTSA form, not a verified finding.
2
Injuries or deaths reportedTotals the submitters entered on their own reports in this category. Not verified by NHTSA and not a casualty statistic.
1

What this page shows

Reports naming the electrical system — wiring, battery, charging, control modules, infotainment and electrical accessories. Every record below is an owner-reported complaint about the 2014 INFINITI Q50 submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 42 reports on file name it.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Owner reports naming electrical

The 25 most recent of 42, in the owner's own words

Driver assistanceElectrical
Filed Jan 29, 2026

MY CAR WAS DRIVING ALONG AND ALL OF A SUDDEN THE STEERING WHEEL GOT EXTREMLY TIGHT AND THE CAR WAS HARD TO STEER, I HAD TO PULL OVER TURN THE CAR OFF AND THE LIGHT WAS STILL ON, I WAS LIKE 2 MILES AWAY FROM MY HOUSE, TALKING TO A NEIGHBOR THAT HAS SAME CAR DIFFERENT YEAR, STATED TO CHECK RECALL HIS CALL DID THE SAMETHING YEARS AGO WHEN WE HAD A COLD (LOW TEMPERATURE) WINTER AND IT WAS REPLACED BY INFINITI DEALER. I NEVER HAD ANY ISSUE WITH THIS CAR UNTIL NOW.IT'S BEEN REALLY COLD. ALSO THIS CAR HAS ISSUES WHEN IT RAINS, IT DOESN'T WANT TO START, I HAVE CHECK OUT MANY VIDEOS STATING THE SUNROOF LEAKS OR TUBES FOR SUNROOF GETS CLOGGED AND LEAKS INTO THE BCM OR ECM SYSTEM CAUSES DAMAGE AND DASH LIGHTS. IM NOT A MECHANIC BUT I KNOW THAT THIS IS SOMETHING INFINITI/NISSIAN SHOULD HIGHLY LOOK INTO. JUST A GIRL,BUT I KNOW MULTIPLE PEOPLE SHOULDN'T BE POSTING THE SAME CONCERNS ON THEIR CARS AND IT'S NOT BEING LOOKED INTO

NHTSA ID
11714276
Incident
Dec 1, 2025
ElectricalSteering
Filed Dec 9, 2025

Manually have to unlock the shifter to put into gear with a key and the steering wheel is at 90 degrees all the way to the right and won't move back to standard positioning while driving.

NHTSA ID
11703883
Incident
Dec 5, 2025
Electrical
Filed Aug 19, 2025

The contact owns a 2014 Infiniti Q50. The contact stated that while driving at various speeds, the message "No Key Detected" was displayed. The contact waved the key fob around the START/STOP button, and the message ceased. The contact stated that the light around the START/STOP button was orange, but was green before the failure. One day, while driving the vehicle, the engine failed to shut off after shifting into park(P) and pressing the START/STOP button. The contact made several attempts to turn off the vehicle. The message to "Visit the Dealer" was displayed. The vehicle was taken to several independent mechanics before finding a mechanic who was able to turn off the vehicle by removing the starter fuse. The mechanic advised the contact to tow the vehicle to the dealer. The dealer performed a water test and discovered that there was a leak in the sunroof, which had caused the failure. The mechanic discovered that water had leaked through the firewall in the body control module (BCM), causing the failure. The contact was provided with an estimate, and the vehicle was repaired. The contact stated that after the repair, while the vehicle was idling, the vehicle intermittently jerked. There was no warning light illuminated. The manufacturer was not notified of the failure. The failure mileage was approximately 150,000.

NHTSA ID
11681558
Incident
Jun 15, 2025
Mileage
150,000 mi
Driver assistanceElectricalPowertrain (other)
Filed Aug 10, 2024

Valve body failure

NHTSA ID
11607663
Incident
Jul 12, 2024
ElectricalEnginePowertrain (other)
Filed Oct 1, 2023

Engine overheating and system not keeping engine cool, locks don’t work

NHTSA ID
11547553
Incident
Oct 1, 2023
ElectricalFuel system
Filed Apr 21, 2023

A short in the hybrid system's fuse relay caused the air conditioning control unit and compressor to fail. This further shorted out the hybrid junction box causing the hybrid battery recharge and power management system to malfunction. Gas mileage was very adversely affected and the hybrid system would have eventually failed causing a potential safety issue where the vehicle could lose propulsion suddenly while driving.

NHTSA ID
11518218
Incident
Apr 18, 2023
ElectricalInterior & seats
Filed Jul 2, 2022
Fire reported

The top of my drivers side heated seat got so hot it melted the leather without the heated button even being pushed in the on position.

NHTSA ID
11472140
Incident
Jul 2, 2022
ElectricalEngineSteering
Filed May 9, 2021

ENGINE HAS ROUGH IDLE WHILE IN PARK. EVEN AFTER THE FOLLOWING MAINTENANCE WAS DONE. REPLACING SPARK PLUGS, ENGINE SOFTWARE UPDATE, COOLANT FLUSH, POWER STEERING FLUSH, FUEL SYSTEM CLEAN, NEW MASS AIR FLOW SENSORS BOTH SIDES, SERPENTINE BELT, ALL NEW GASKETS ON TOP PART OF ENGINE, VALVE COVER, INTAKE MANIFOLD, SPARK PLUG TUBE SEALS. FLUSHED REAR AND REAR DIFF AND TRANSMISSION. STEERING IS HEAVY TO TURN. THE COLDER IT IS OUTSIDE THE WORSE THE ENGINE SHAKES. THROTTLE RESPONSE IS DELAYED AT TIMES. TRANSMISSION SHIFTS HARD THE WORSE THE ENGINE SHAKES. COLDER IT IS THE SLOWER THE WINDOWS ROLL UP AND DOWN ALONG WITH THE WIPERS. ENGINE DROPS RPM WHEN TURNING WHEEL WHILE IN PARK. WHEN DRIVING ENGINE DROPS ABOUT 100 - 200 RPM THEN KEEPS GOING BACK UP UNDER ACCELERATION BUT CAUSES TRANSMISSION TO SHIFT HARD. THIS PROBLEM CAUSES THE OUTPUT SHAFT SEAL TO BREAK AND REAR WHEEL SPEED SENSORS WERE REPLACED. AFTER A SHARP TURN CAR HESITATES TO ACCELERATE EVEN IF HARD ON THE GAS. EXTREME COLD TEMPS OUTSIDE MAKE THE ENGINE ALMOST SOUND AS IF SOMETHING INSIDE ENGINE INTERNALS IS NOT RIGHT. HOT AND HUMID WEATHER MAKES IT RUN THE BEST. NO CHECK ENGINE LIGHT PROBLEM STARTED AT 90,000 MILES NOW IM AT 126,000 MILES AND STILL NO FIX AND NO CHECK ENGINE LIGHT. LOSS OF ENGINE POWER. EVEN GOING UP THE SMALLEST HILL INCLINE MAYBE A COUPLE FEET OVER A DISTANCE OF MAYBE 3 BLOCKS ENGINE DOWNSHIFTS TO 5TH GEAR JUST TO MAINTAIN 70MPH EVEN THOUGH I CAN BE GOING 50MPH IN 7TH GEAR. CAR JOLTS FORWARD WHEN COMING TO A STOP AS IF THE OUTPUT SHAFT IS STILL SPINNING AT A DIFFERENT SPEED THAN THE ENGINE. CAN CAUSE AN ACCIDENT IF NOT FIXED. OTHER INFINITI CARS SEEM TO HAVE THE SAME PROBLEM. EVEN THE G37.

NHTSA ID
11415700
Incident
Apr 23, 2021
ElectricalSteering
Filed Mar 28, 2021

THE CHASSIS CONTROL MODULE ERROR LIGHT JUST COME ON ....ALSO THE GPS AND RADIO THERE IS NO SOUND AND WONT TUNE IN THE IN TOUCH NOT WORKING

NHTSA ID
11405184
Incident
Feb 22, 2021
Mileage
73,000 mi
BrakesElectrical
Filed Feb 1, 2021

VEHICLE WOULD NOT START AND DETERMINED THAT BATTERY WAS DEAD. ARRANGED FOR JUMP START (THROUGH MY ROADSIDE ASSISTANCE PROGRAM) BUT VEHICLE WOULD STILL NOT START. HAD VEHICLE TOWED TO INFINITI DEALERSHIP. THEY FIGURED OUT A WAY TO CHARGE CAR (WASN'T ACCESSIBLE VIA FRONT HOOD SINCE A HYBRID) AND FOUND A WAY TO OPEN TRUCK TO DIRECT ACCESS AND CHARGE BATTERY. UPON CAR STARTING, VARIOUS ERROR CODES APPEARED. CAR DEALERSHIP HAD NO KNOWLEDGE OF WHAT THEY MEANT AS THEY HAD NOT SEEN THEM BEFORE. I CONTACTED INFINITI CORPORATE AND THEY ASSOCIATED THE CODES WITH A PREVIOUS DAS VOLUNTARY RECALL. HOWEVER, UPON FURTHER INVESTIGATION BY DEALERSHIP, IT WAS DETERMINED THAT DAS UPDATE WAS ALREADY APPLIED. TO DETERMINE THE ROOT CAUSE, I WAS TOLD IT WOULD REQUIRE THE CAR TO BE PARTIALLY DISASSEMBLED. AS TWO OF THE CODES POINTS TO A BRAKING SYSTEM ISSUE, AND ONE TO THE CHASSIS SYSTEM, I WANTED TO VERIFY IF THIS IS A SAFETY ISSUE AND IF A RECALL IS NEEDED. (SEE ATTACHMENTS FOR REFERENCE)

NHTSA ID
11391030
Incident
Jan 24, 2021
ElectricalSteering
Filed Dec 8, 2020
Crash reported

OUR FRONT RIGHT BUMPER WAS JUST SLIGHTLY DAMAGED WHEN BACK OUT OF OUR GARAGE. IT WAS VERY MILD COSMETIC DAMAGE THAT OCCURRED AT ONLY A SPEED OF PERHAPS 5 MPH. ORIGINAL BODY WORK ESTIMATES CAME IN AT $2,000 ONLY TO SPIRAL OUT OF CONTROL WITH THE STEERING MODULES BEING REPLACED THEM STEERING RACK BEFORE THE CAR WAS ULTIMATELY TOTALED AS THE STEERING PROGRAMMING WAS STILL OFF. UPON RESEARCH WE FOUND OUT THAT THIS PARTICULAR MODEL WAS PLAGUED WITH ELECTRONIC STEERING ISSUES WHICH APPEARED TO BE ADDRESSED UNDER MULTIPLE RECALLS. THE INSURANCE COMPANY STATED THAT THEY HAVE VIDEOS OF THE STEERING WHEEL GOING CRAZY BACK AND FORTH WILDLY AFTER THE MODULES WERE REPLACED. I AM EXTREMELY CONCERNED THAT SUCH AN INSIGNIFICANT BUMP COULD NOT ONLY RESULT IN TOTALING A VEHICLE BUT COULD JEOPARDIZE A DRIVER'S SAFETY WITH THE STEERING ISSUES.

NHTSA ID
11378470
Incident
Oct 19, 2020
Mileage
60,000 mi
Electrical
Filed Nov 30, 2020

TL* THE CONTACT OWNS A 2014 INFINITI Q50. THE CONTACT STATED THAT THE VEHICLE FAILED TO TURN OFF WHEN ATTEMPTED. THE CONTACT ALSO STATED THAT THE KEYFOB WAS NOT RECOGNIZED. THE CONTACT STATED THAT THE VEHICLE SHUT-OFF ONLY AFTER RUNNING OUT OF GAS. THE VEHICLE TO WAS TOWED TO LUPIENT INFINITI MILWAUKEE (10595 W. ARTHUR AVENUE, WEST ALLIS, WI 53227, (262) 649-2236) TO BE DIAGNOSED HOWEVER, THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED. THE FAILURE MILEAGE WAS 66,000.

NHTSA ID
11377216
Incident
Nov 22, 2020
Mileage
66,000 mi
Electrical
Filed Jul 28, 2020

NAVIGATION AND AUDIO SYSTEM MALFUNCTION, IT JUST STOP WORKING. I WAS TOLD ALL 2014 HAS THIS ISSUE AND I HAVE TO GET A NEW DCU INSTALLED. THE DCU IN THE 2014 AND 2015 HAS NOT BEEN WORKING.

NHTSA ID
11341831
Incident
Jul 6, 2020
Mileage
65,000 mi
ElectricalExterior lightingSteering
Filed Jul 19, 2020

I HAD 2 RIGHT SIDE HEADLIGHTS BLOWN OUT THE LED AND INFINITI SAYS THIS NEVER HAPPENS BUT IT HAPPEN TO ME 2 TIMES ON THE SAME EXACT SIDE AND THE LIGHTS INSIDE MY CAR FLECKER AND BURN OUT

NHTSA ID
11340226
Incident
Jan 29, 2020
Mileage
60,000 mi
Electrical
Filed Jul 17, 2020

THE COMPUTER FOR NAVIGATION AND ALSO THE SOUND SYSTEM AND WHO KNOWS WHAT ELSE JUST STOPPED WORKING. I RAN IT THROUGH A CAR WASH AND THE COMPUTER WAS WORKING BEFORE AND AFTER I LEFT THE CAR WASH AND THE COMPUTER HAS NOT WORKED SINCE..

NHTSA ID
11339994
Incident
Jan 15, 2019
Mileage
45,000 mi
ElectricalSteering
Filed Dec 6, 2019

THE CHASIS CONTROL SYSTEM ERROR WARNING IIS ON ALSO KEY SYSTEM ERROR IS ON ALSSO THE RADIO WORKS BUT NO SOUND FROM SPEAKERS

NHTSA ID
11287594
Incident
Nov 20, 2019
Mileage
59,790 mi
BrakesElectricalSteering
Filed Dec 6, 2019

WHILE DRIVING, THE CAR LOST ALL POWER, STEERING AND BREAKING CAPABILITIES. ALL OF THE DASH WARNING LIGHTS LIT UP. INFINITY REPLACED THE ABS SYSTEM.

NHTSA ID
11287501
Incident
Oct 22, 2019
Mileage
94,000 mi
Driver assistanceElectricalEngine
Filed Sep 13, 2019

FIRST INSTANCE: WHILE DRIVING ON THE HIGHWAY GOING 60MPH MY CAR POWERED DOWN, PREVENTING ME FROM CONTROLLING THE CAR. THE GAUGES AND LIGHTS INSIDE THE CAR WENT DARK AND MPH WENT TO 0. I LOST ELECTRICAL POWER AND AFTER 1 MINUTE THE CAR IS BACK TO NORMAL. SECOND INSTANCE: AS I WAS PULLING INTO A DRIVEWAY AND WENT OVER A BUMP THE CAR LOST POWER AND POWERED DOWN, I NATURALLY PRESSED THE GAS BEFORE I UNDERSTOOD WHAT WAS WRONG, THE CAR POWERS BACK UP AS I'M PRESSING THE GAS AND CAUSED ME TO ALMOST HIT ANOTHER CAR.

NHTSA ID
11255221
Incident
Sep 12, 2019
Mileage
53,000 mi
Driver assistanceElectricalSteering
Filed Mar 5, 2019

- [ ] 2014 Q50 SPORT VQ3.7VHR PREMIUM BASE WITH 51K MILES. YOU'LL JUST BE DRIVING ALONG AND THE POWER STEERING JUST STOPS WORKING! THE STEERING GETS VERY ROUGH AND THE VEHICLE IS DIFFICULT TO CONTROL, IT'S DONE IT 3-TIMES NOW! ON THE WARNING INDICATOR LIGHTS: 'POWER STEERING WARNING LIGHT' TURNS ON & THE 'VEHICLE DYNAMIC CONTROL' LIGHT ALSO. THEN ON THE VEHICLE INFORMATION DISPLAY: 'CHASSIS CONTROL SYSTEM ERROR' (SEE OWNER'S MANUEL) TURNS ON. YOU TURN THE CAR OFF AND START IT AGAIN AND IT GOES AWAY, SOMETIMES. IT'S HAPPENED THREE TIMES SO FAR, AND NOW IT'S NOT DOING IT IT'S BEEN WORKING FINE FOR TWO DAYS NOW? YOU NEVER KNOW WHEN IT'S GOING TO HAPPEN AND IT'S VERY UNSAFE. THE DEALERSHIP SAID MY BASIC WARRANTY HAS EXPIRED AND I JUST HAVE THE POWER TRAIN WARRANTY LEFT, UNLESS I PURCHASE AN EXTENDED WARRANTY. THIS VEHICLE DOES NOT HAVE DAST TO THE BEST OF MY KNOWLEDGE (IT'S NOT ON THE WINDOW STICKER) AND INFINITI SAYS THERE ARE NO RECALLS ON MY VEHICLE, ONLY 2014'S WITH DAST. I BELIEVE IT NEEDS A SOFTWARE UPDATE.

NHTSA ID
11184276
Incident
Mar 3, 2019
Mileage
51,000 mi
Electrical
Filed Jan 26, 2018

Q50 BACKUP CAMERA MALFUNCTION. AFTER 3 YEARS AND 8 MONTHS (33000 MILES) THE BACKUP CAMERA DISPLAY STOPPED WORKING PROPERLY, IT OFTEN JUST SHOWS A BLACK OR WHITE SCREEN WITH NO VIEW BEHIND THE CAR WHEN PUT IN REVERSE, EVEN AFTER WAITING 60 OR MORE SECONDS FOR THE APPS TO LOAD OR REBOOTING THE SYSTEM AS SUGGESTED BY THE DEALER. MY INFINITI DEALER REPLACED THE DISPLAY MODULE BUT IT DIDN'T HELP. THE PROBLEM HAPPENS DAY OR NIGHT WHEN PUTTING THE CAR IN REVERSE. THE DEALER SAYS ACCORDING TO THE INFINITI TECH SUPPORT STAFF THERE IS NO SOLUTION TO THIS PROBLEM. INFINITI CONSUMER AFFAIRS SAYS ACCORDING TO THEIR TECH, "IT IS A NORMAL CHARACTERISTIC OF THE VEHICLE". ITS NORMAL FOR THE CAMERA NOT TO WORK BECAUSE ITS HAPPENED TO A LOT OF Q50 VEHICLES. THEY REFUSE TO FIX THE PROBLEM UNDER WARRANTY. THIS IS SECOND INFINITI I HAVE OWNED BUT IT IS THE LAST. THEY DON'T HONOR THE FACTORY WARRANTY. I HAVE MULTIPLE VIDEOS OF THE PROBLEM.

NHTSA ID
11065282
Incident
Dec 6, 2017
Mileage
31,900 mi
Driver assistanceElectrical
Filed Jun 2, 2017

I AM EXPERIENCING SOFTWARE RELATED ISSUES THAT HAVE BECOME INCREASINGLY DANGEROUS. IN SUM, THE INFINITI SOFTWARE SHUTS DOWN OR LOCKS UP FORCING ME TO BECOME AN IT TECHNICIAN WHILE DRIVING. WHEN THE SOFTWARE SHUTS DOWN, I LOSE THE SPEEDOMETER, TACHOMETER, CLIMATE CONTROL AND AUDIO CONTROL. HERE'S AN OVERVIEW OF MY EXPERIENCES FOR THE PAST 3 YEARS: RANDOMLY, THE SOFTWARE WILL SHUT DOWN LEAVING ME WITHOUT MY INSTRUMENT PANEL (SPEEDOMETER, TACHOMETER), CLIMATE CONTROL AND AUDIO CONTROL. RANDOMLY, THE SOFTWARE WILL LOCK UP LEAVING ME WITHOUT CLIMATE CONTROL OR AUDIO CONTROL AND THE ONLY RESOLUTION IS TO PULL OVER, SHUT DOWN AND RESTART THE CAR RANDOMLY, CLIMATE CONTROLS ARE SET TO 60 DEGREES W/ AC YET HOT AIR IS BLOWING OUT OF THE VENTS. MOST RECENTLY, THE ONBOARD CLOCK THAT DISPLAYS THE DATE AND TIME WILL RESET TO 01-01-2012 AND THE CLOCK WILL START AT 6:00 AM. THE ONLY RESOLUTION IS TO RESET THE DATE AND TIME. THIS SEEMS TO OCCUR EVERY 3 OR 4 WEEKS. WHEN I CALL THE SERVICE DEPARTMENT I'M ASKED TO BRING IN THE VEHICLE ONLY TO BE TOLD THAT ALL UPDATES HAVE BEEN APPLIED AND THE ISSUES CANNOT BE DUPLICATED. I HAVE TAKEN AND POSTED SEVERAL YOUTUBE VIDEOS SHOWING THE PROBLEMS-WHICH I'LL ADMIT IS VERY DANGEROUS TO DO WHILE DRIVING. IN FACT, I FIRMLY BELIEVE THAT WHEN THESE SOFTWARE ISSUES OCCUR, I AM FORCED TO PLAY THE ROLE OF AN IT TECHNICIAN AND TROUBLESHOOT THE ISSUES WHILE DRIVING WHICH IS INCREDIBLY DANGEROUS. THESE ISSUES OCCUR RANDOMLY WHILE DRIVING. THIS IS A LEASE VEHICLE AND I PLAN TO RETURN EARLY AS THE CONTINUED ISSUES PUT ME AND MY FAMILY IN DANGER.

NHTSA ID
10992920
Incident
May 26, 2017
Mileage
38,000 mi
BrakesElectricalSteering
Filed Feb 5, 2017

UNSAFE VIBRATION AND UNCONTROLLABLE STEERING WHEN BREAKING OVER 40 MPH. SONAR SENSORS DOESN'T NOT WORK AT ALL. WHEN TRAVELING ON THE HIGHWAY OR STREETS AND ABOVE 20 MPH WHEN BREAKING FOR A TRAFFIC LIGHT THERE IS AN INTENSE VIBRATION THAT SHAKES THE CAR AND STEERING WHEEL, ALSO MAKE TURNING, CONTROLLING THE STEERING WHEEL AND STAYING IN THE LANE EXTREMELY DIFFICULT!

NHTSA ID
10949648
Incident
Jan 31, 2017
Mileage
59,989 mi
Electrical
Filed Jan 4, 2017

WHILE DRIVING DOWN THE ROAD THE GAUGE CLUSTER COMPLETELY RESET ITSELF AND NONE OF MY GAUGES (INCLUDING TACH AND SPEEDO) WERE OPERATIONAL FOR A PERIOD OF APPROX 5 SECS UNTIL IS RESET ITSELF. ISSUE OCCURRED AT 8:45PM JAN 3RD, 2017 DURING RAINY CONDITIONS. TEMPERATURE ABOUT 45 DEGREES. HAD JUST COMPLETED A MEDIUM SWEEPING 90 DEGREE RIGHT HAND TURN AND WAS DRIVING STRAIGHT COMING OVER THE CREST OF A SMALL HILL. CAR WAS IN SPORT MODE AND MANUAL SHIFT MODE WITH 3RD GEAR SELECTED. SPEED WAS ABOUT 40MPH ON A COUNTY ROAD. THIS IS NOT THE FIRST ELECTRICAL ISSUE WITH THIS VEHICLE, PLEASE NOTE ONGOING BACKUP CAMERA ISSUES PREVIOUSLY REPORTED. *TR

NHTSA ID
10939582
Incident
Jan 3, 2017
Mileage
28,000 mi
Electrical
Filed Dec 7, 2016

THE TELEMATICS CONTROL UNIT MY 2014 INFINITI Q50 WILL BE INOPERABLE BY 12/31/16 BASED ON A NOTICE RECEIVED FROM INFINITI ON 12/6/16. INFINITI HAS INDICATED THIS IS BECAUSE ATT WILL DISCONTINUE SUPPORT OF THE 2G TECHNOLOGY THE SYSTEM IS DESIGNED TO USE. HOWEVER, ATT ANNOUNCED 2G SUPPORT WOULD SUNSET TIMELINE WAY BACK IN 2012 - IN THIS PUBLIC ANNOUNCEMENT (HTTPS://WWW.SEC.GOV/ARCHIVES/EDGAR/DATA/732717/000073271712000073/Q2_10Q.HTM). WITHOUT A FUNCTIONING TCU, THE VEHICLE WILL NO LONGER BE ABLE TO PROVIDE AUTOMATIC COLLISION NOTIFICATION - WHICH WAS A FEATURE ADVERTISED ON THE VEHICLE. INFINITI WILL RESTORE FUNCTIONALITY OF THE TCU AFTER PAYMENT OF $299. GIVEN INFINITI WAS AWARE (OR SHOULD HAVE BEEN) 2G SUPPORT WOULD IMMINENTLY BE STOPPED, THIS FIX SHOULD BE MADE VIA A SERVICE CAMPAIGN/RECALL.

NHTSA ID
10933669
Incident
Dec 6, 2016
Mileage
56,000 mi
Electrical
Filed Nov 15, 2016

BACKUP CAMERA SOMETIMES FAILS TO INITIALIZE AFTER STARTING THE CAR. SOMETIMES IT DOESN'T COME ON AT ALL (ESPECIALLY AT NIGHT), AND SOMETIMES IT COMES ON SO DIM AT NIGHT THAT IT'S IMPOSSIBLE TO SEE ANYTHING (THERE SEEMS TO BE A DAY [DIM] AND NIGHT [BRIGHT] BRIGNESS/CONTRAST MODE AND IT'S LIKE THE DAY MODE COMES ON EVEN THOUGH IT'S NIGHT). BACKUP CAMERA ALSO ALWAYS TAKES AT LEAST 30 SECONDS AFTER THE CAR STARTS UP TO SHOW THE GRIDLINES AND "CHECK YOUR SURROUNDINGS" WARNING MESSAGE. WELL BEYOND THE 6 SECS RECOMMENDED BY THE NHTSA. INFINITI CLAIMS THAT THE CAMERA IS OPERATING AS DESIGNED AND CAN TAKE UP TO 90 SECONDS TO LOAD. I NEVER HAVE GRIDLINES OR THE PROPER WARNING LINES WHEN I BACK OUT OF A SPACE (THE SYSTEM IS SIMPLY TOO SLOW). THIS IS VERY CONCERNING TO ME AS THE CAMERA DOES NOT ALWAYS WORK AT NIGHT WHEN I NEED IT THE MOST. EVEN MORE CONCERNING IS INFINITI'S COMPLETE REFUSAL TO INVESTIGATE AND REMEDY EITHER OF THE 2 SAFETY ISSUES I AM CURRENTLY WRITING COMPLAINTS ABOUT (THIS BACKUP CAMERA ISSUE, AND THE ISSUE WITH MY BRAKES WEARING OUT WAY TOO EARLY)

NHTSA ID
10926185
Incident
Nov 11, 2016
Mileage
27,000 mi

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

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