RoadVitals

2014 INFINITI Q50 Steering Problems

Owner-reported complaints naming the steering system, filed with NHTSA

Data refreshed

Steering reportsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
78
Latest Dec 9, 2025
Share of all reportsThis category as a share of every owner report on file for this model year. One report can name more than one component, so the categories overlap.
46%
of 169 total
Crash or fire reportedReports in this category whose submitter recorded that a crash or a fire occurred. The reporter's own answer on the NHTSA form, not a verified finding.
5
Injuries or deaths reportedTotals the submitters entered on their own reports in this category. Not verified by NHTSA and not a casualty statistic.
2

What this page shows

Reports naming the steering system — racks, columns, power-steering assist and steering linkage. Every record below is an owner-reported complaint about the 2014 INFINITI Q50 submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 78 reports on file name it.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Owner reports naming steering

The 25 most recent of 78, in the owner's own words

ElectricalSteering
Filed Dec 9, 2025

Manually have to unlock the shifter to put into gear with a key and the steering wheel is at 90 degrees all the way to the right and won't move back to standard positioning while driving.

NHTSA ID
11703883
Incident
Dec 5, 2025
Steering
Filed Nov 7, 2025

The contact owns a 2014 Infiniti Q50. The contact stated that while driving at an undisclosed speed, the steering wheel felt loose and made an abnormal knocking sound while making a turn. There was no warning light illuminated. The contact was able to manually move the steering column from underneath the steering wheel. The vehicle was taken to an independent mechanic, who retrieved DTC: C1130 and C1138. The mechanic informed the contact that the failure could be related to the steering column, but a more detailed inspection of the steering system was needed to confirm the cause of the failure. The vehicle was not repaired. The dealer was contacted but the vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 73,850.

NHTSA ID
11698265
Incident
Nov 7, 2025
Mileage
73,850 mi
Driver assistanceSteering
Filed Feb 6, 2025

RECALL NUMBER 16V430000 RECALL DATE 06/12/2016 STEERING WHEEL LOCKS UP WHEN TURNING AND STEERING WHEEL TURNS UPSIDE DOWN MUST TURN VEHICLE OFF THEN TURN BACK ON FOR STEERING WHEEL TO CORRECT ITS SELF ITS VERY DANGEROUS TO DRIVE I CALLED MY LOCAL DEALER THEY SAID THEY NEVER HEARD OF SUCH RECALL AND FOUND NOTHING ON MY VEHICLE PLEASE HELP ME I JUST NEED MY VEHICLE FIXED IVE BEEN A SERVICE MANAGER FOR 9 YEAR NOW ALL IM ASKING FOR IS HELP

NHTSA ID
11641157
Incident
Dec 16, 2024
Steering
Filed Aug 6, 2022

The backup camera (parking assist camera) image is flipped left/right. The backup video display shows the rear view of the vehicle and super imposes the direction of travel with turn based on the position of the steering wheel. With image flipped left/right reversing the vehicle is counter intuitive and does not match the super imposed directional guidelines. When this malfunction occurred I nearly crashed into a parked car while trying to reverse into a parking spot. There is no indication of the malfunction. Driver must realize the image is flipped and turn in the opposite direction. This is definitely a safety risk.

NHTSA ID
11477968
Incident
Jun 1, 2022
Steering
Filed Dec 13, 2021

The contact owns a 2014 Infiniti Q50. The contact stated while driving at various speeds, the chassis control system warning message was illuminated. The vehicle was not taken to a local dealer. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 16V430000 (Steering) however, the VIN was not included. The manufacturer was informed of the failure and informed the contact that the VIN was not included in the recall. The failure mileage was approximately 100,000.

NHTSA ID
11443593
Incident
Nov 29, 2021
Mileage
100,000 mi
Driver assistanceSteering
Filed Jun 9, 2021
Crash reported

1. The Electric Power Assist System or DAS malfunctioned preventing the car to steer correctly. When pulling out of side street onto the main boulevard, the car would not steer straight, there was no response from the steering wheel input and the vehicle crashed into a parked car parked on the side of the road 2. The safety of the driver and others were put at risk because the car crashed. 3. The problem has not be confirmed by the dealer our insurance company stated they may or may not investigate the problem. 4. Our insurance company has photos of the accident and damaged vehicle but has not inspected the car components for possible failure. 5. No warning light or messages were displayed to the best of my knowledge prior to the crash. 6. There was a safety recall # 16V430000 for this model and model year but our VIN indicates that there is not an outstanding recall currently for the car

NHTSA ID
11420260
Incident
Jun 2, 2021
ElectricalEngineSteering
Filed May 9, 2021

ENGINE HAS ROUGH IDLE WHILE IN PARK. EVEN AFTER THE FOLLOWING MAINTENANCE WAS DONE. REPLACING SPARK PLUGS, ENGINE SOFTWARE UPDATE, COOLANT FLUSH, POWER STEERING FLUSH, FUEL SYSTEM CLEAN, NEW MASS AIR FLOW SENSORS BOTH SIDES, SERPENTINE BELT, ALL NEW GASKETS ON TOP PART OF ENGINE, VALVE COVER, INTAKE MANIFOLD, SPARK PLUG TUBE SEALS. FLUSHED REAR AND REAR DIFF AND TRANSMISSION. STEERING IS HEAVY TO TURN. THE COLDER IT IS OUTSIDE THE WORSE THE ENGINE SHAKES. THROTTLE RESPONSE IS DELAYED AT TIMES. TRANSMISSION SHIFTS HARD THE WORSE THE ENGINE SHAKES. COLDER IT IS THE SLOWER THE WINDOWS ROLL UP AND DOWN ALONG WITH THE WIPERS. ENGINE DROPS RPM WHEN TURNING WHEEL WHILE IN PARK. WHEN DRIVING ENGINE DROPS ABOUT 100 - 200 RPM THEN KEEPS GOING BACK UP UNDER ACCELERATION BUT CAUSES TRANSMISSION TO SHIFT HARD. THIS PROBLEM CAUSES THE OUTPUT SHAFT SEAL TO BREAK AND REAR WHEEL SPEED SENSORS WERE REPLACED. AFTER A SHARP TURN CAR HESITATES TO ACCELERATE EVEN IF HARD ON THE GAS. EXTREME COLD TEMPS OUTSIDE MAKE THE ENGINE ALMOST SOUND AS IF SOMETHING INSIDE ENGINE INTERNALS IS NOT RIGHT. HOT AND HUMID WEATHER MAKES IT RUN THE BEST. NO CHECK ENGINE LIGHT PROBLEM STARTED AT 90,000 MILES NOW IM AT 126,000 MILES AND STILL NO FIX AND NO CHECK ENGINE LIGHT. LOSS OF ENGINE POWER. EVEN GOING UP THE SMALLEST HILL INCLINE MAYBE A COUPLE FEET OVER A DISTANCE OF MAYBE 3 BLOCKS ENGINE DOWNSHIFTS TO 5TH GEAR JUST TO MAINTAIN 70MPH EVEN THOUGH I CAN BE GOING 50MPH IN 7TH GEAR. CAR JOLTS FORWARD WHEN COMING TO A STOP AS IF THE OUTPUT SHAFT IS STILL SPINNING AT A DIFFERENT SPEED THAN THE ENGINE. CAN CAUSE AN ACCIDENT IF NOT FIXED. OTHER INFINITI CARS SEEM TO HAVE THE SAME PROBLEM. EVEN THE G37.

NHTSA ID
11415700
Incident
Apr 23, 2021
ElectricalSteering
Filed Mar 28, 2021

THE CHASSIS CONTROL MODULE ERROR LIGHT JUST COME ON ....ALSO THE GPS AND RADIO THERE IS NO SOUND AND WONT TUNE IN THE IN TOUCH NOT WORKING

NHTSA ID
11405184
Incident
Feb 22, 2021
Mileage
73,000 mi
ElectricalSteering
Filed Dec 8, 2020
Crash reported

OUR FRONT RIGHT BUMPER WAS JUST SLIGHTLY DAMAGED WHEN BACK OUT OF OUR GARAGE. IT WAS VERY MILD COSMETIC DAMAGE THAT OCCURRED AT ONLY A SPEED OF PERHAPS 5 MPH. ORIGINAL BODY WORK ESTIMATES CAME IN AT $2,000 ONLY TO SPIRAL OUT OF CONTROL WITH THE STEERING MODULES BEING REPLACED THEM STEERING RACK BEFORE THE CAR WAS ULTIMATELY TOTALED AS THE STEERING PROGRAMMING WAS STILL OFF. UPON RESEARCH WE FOUND OUT THAT THIS PARTICULAR MODEL WAS PLAGUED WITH ELECTRONIC STEERING ISSUES WHICH APPEARED TO BE ADDRESSED UNDER MULTIPLE RECALLS. THE INSURANCE COMPANY STATED THAT THEY HAVE VIDEOS OF THE STEERING WHEEL GOING CRAZY BACK AND FORTH WILDLY AFTER THE MODULES WERE REPLACED. I AM EXTREMELY CONCERNED THAT SUCH AN INSIGNIFICANT BUMP COULD NOT ONLY RESULT IN TOTALING A VEHICLE BUT COULD JEOPARDIZE A DRIVER'S SAFETY WITH THE STEERING ISSUES.

NHTSA ID
11378470
Incident
Oct 19, 2020
Mileage
60,000 mi
ElectricalExterior lightingSteering
Filed Jul 19, 2020

I HAD 2 RIGHT SIDE HEADLIGHTS BLOWN OUT THE LED AND INFINITI SAYS THIS NEVER HAPPENS BUT IT HAPPEN TO ME 2 TIMES ON THE SAME EXACT SIDE AND THE LIGHTS INSIDE MY CAR FLECKER AND BURN OUT

NHTSA ID
11340226
Incident
Jan 29, 2020
Mileage
60,000 mi
BrakesSteering
Filed Apr 14, 2020

WHILE DRIVING MY VEHICLE TODAY APPROXIMATELY AT 4:20 PM MST, MY STEERING AND BRAKING SYSTEM STOPPED WORKING WHILE I WAS DRIVING AND AS I WAS APPROACHING AN INTERSECTION LOCATED HERE IN COLORADO SPRINGS, CO. THIS SCARED ME AND I THOUGHT I WAS ABOUT TO DIE. IS THERE A RECALL ON THE 2014 INFINITI Q50 HYBRID STEERING AND BRAKING SYSTEM? IF SO, WHAT DO I DO ABOUT THESE ISSUES? SO MANY LIVES ARE AT DANGER WITH THIS VEHICLE AND ITS STEERING AND BRAKE SYSTEMS. THIS MUST BE FIXED IMMEDIATELY! I'M IN LAW ENFORCEMENT AND THIS COULD BE CATASTROPHIC FOR INFINITI AND NISSAN. *TR

NHTSA ID
11321140
Incident
Apr 14, 2020
Steering
Filed Jan 28, 2020

TL* THE CONTACT OWNS A 2014 INFINITI Q50. THE CONTACT STATED THAT WHILED DRIVING, THE STEERING WHEEL SEIZED AND BECAME DIFFICULT TO TURN. AS A RESULT, THE STEERING WHEEL WAS TURNED WITH EXCESSIVE FORCED. THE POWER STEERING ASSIST WARNING LIGHT ILLUMINATED INDICATING STEERING CHASSIS SYSTEM CONTROL ERROR. THE VEHICLE WAS TAKEN TO WARREN HENRY INFINITI DEALER, (2300 NE 151ST ST, NORTH MIAMI, FL 33181, (305) 652-9999) AND WAS DIAGNOSED THAT POWER STEERING MODULE MIGHT NEEDED TO BE REPLACED OR A SOFTWARE UPDATE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT DID NOT ASSIST. THE FAILURE MILEAGE WAS APPROXIMATELY 89,000.

NHTSA ID
11302483
Incident
Jan 23, 2020
Mileage
89,000 mi
Steering
Filed Jan 2, 2020

100% MANUFACTURER DEFECTIVE, DAS, RECALL PERFORMED IN 2016 AT THE HERBS CHAMBERS PRIOR US PURCHASING THE VEHICLE IN APRIL 2017. CAR BROKE DOWN IN HIGHWAY @ 65 MPH.

NHTSA ID
11296666
Incident
Dec 15, 2019
ElectricalSteering
Filed Dec 6, 2019

THE CHASIS CONTROL SYSTEM ERROR WARNING IIS ON ALSO KEY SYSTEM ERROR IS ON ALSSO THE RADIO WORKS BUT NO SOUND FROM SPEAKERS

NHTSA ID
11287594
Incident
Nov 20, 2019
Mileage
59,790 mi
Steering
Filed Dec 6, 2019

TODAY NOVEMBER 6, 2019, AT ABOUT 12:30 PM AFTER I STARTED MY VEHICLE THE STEERING WAS VERY HARD TO STEER AND MANEUVER. I DROVE THE VEHICLE BACK HOME BUT HAD A HARD TIME STEERING. MY VEHICLE HAS ADAPTIVE STEERING. I CALLED ABOUT A RECALL THAT WAS ISSUED FOR THIS PROBLEM AND WAS TOLD A SOFTWARE UPDATE WAS MADE IN JULY OF 2016. IT APPEARS THAT THIS HAS NOT RESOLVED THE ISSUE AND MY VEHICLE MAY LEAD TO A POSSIBLE CRASH IF I DRIVE IT. I WAS TOLD THAT THE ISSUE WAS RESOLVED DESPITE THE FACT THAT I HAD AN ISSUE TODAY. THE WEATHER WAS ABOUT 36 F AND I DON'T BELIEVE IT WAS A WEATHER RELATED. ISSUE. I WAS PARKED AT A SHOPPING MALL AT THE TIME IT OCCURRED THE VEHICLE WAS STILL WARM WHEN I STARTED THE VEHICLE.

NHTSA ID
11287552
Incident
Dec 6, 2019
Mileage
56,200 mi
BrakesElectricalSteering
Filed Dec 6, 2019

WHILE DRIVING, THE CAR LOST ALL POWER, STEERING AND BREAKING CAPABILITIES. ALL OF THE DASH WARNING LIGHTS LIT UP. INFINITY REPLACED THE ABS SYSTEM.

NHTSA ID
11287501
Incident
Oct 22, 2019
Mileage
94,000 mi
Steering
Filed Sep 10, 2019

STEERING WHEEL LOCK UP WHILE DRIVING AND THE CAR STILL RUNNING

NHTSA ID
11254399
Incident
Sep 4, 2019
Mileage
40 mi
Steering
Filed Mar 14, 2019

TL* THE CONTACT OWNS A 2014 INFINITI Q50. WHILE DRIVING VARIOUS SPEEDS AND WHEN THE VEHICLE WAS INITIALLY STARTED, IT UNEXPECTEDLY STEERED TO THE RIGHT. THE FAILURE OCCURRED PERIODICALLY. THE VEHICLE WAS TAKEN TO SHEEHY INFINITI OF ANNAPOLIS (123 FERGUSON RD, ANNAPOLIS, MD 21409, (443) 400-7125) WHERE THE COMPUTER WAS RESET, BUT THE FAILURE CONTINUED. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE THE CONTACT WAS INFORMED THAT THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 43,000.

NHTSA ID
11186751
Incident
Sep 1, 2018
Mileage
43,000 mi
Driver assistanceElectricalSteering
Filed Mar 5, 2019

- [ ] 2014 Q50 SPORT VQ3.7VHR PREMIUM BASE WITH 51K MILES. YOU'LL JUST BE DRIVING ALONG AND THE POWER STEERING JUST STOPS WORKING! THE STEERING GETS VERY ROUGH AND THE VEHICLE IS DIFFICULT TO CONTROL, IT'S DONE IT 3-TIMES NOW! ON THE WARNING INDICATOR LIGHTS: 'POWER STEERING WARNING LIGHT' TURNS ON & THE 'VEHICLE DYNAMIC CONTROL' LIGHT ALSO. THEN ON THE VEHICLE INFORMATION DISPLAY: 'CHASSIS CONTROL SYSTEM ERROR' (SEE OWNER'S MANUEL) TURNS ON. YOU TURN THE CAR OFF AND START IT AGAIN AND IT GOES AWAY, SOMETIMES. IT'S HAPPENED THREE TIMES SO FAR, AND NOW IT'S NOT DOING IT IT'S BEEN WORKING FINE FOR TWO DAYS NOW? YOU NEVER KNOW WHEN IT'S GOING TO HAPPEN AND IT'S VERY UNSAFE. THE DEALERSHIP SAID MY BASIC WARRANTY HAS EXPIRED AND I JUST HAVE THE POWER TRAIN WARRANTY LEFT, UNLESS I PURCHASE AN EXTENDED WARRANTY. THIS VEHICLE DOES NOT HAVE DAST TO THE BEST OF MY KNOWLEDGE (IT'S NOT ON THE WINDOW STICKER) AND INFINITI SAYS THERE ARE NO RECALLS ON MY VEHICLE, ONLY 2014'S WITH DAST. I BELIEVE IT NEEDS A SOFTWARE UPDATE.

NHTSA ID
11184276
Incident
Mar 3, 2019
Mileage
51,000 mi
Steering
Filed Feb 15, 2019

"TAKATA RECALL" I HAVE LOST CONTROL OF THE STEERING IN MY CAR ON MULTIPLE OCCASIONS. I HAVE TAKEN THE CAR TO THE INFINITI DEALERSHIP TWICE, AND TWICE THEY HAVE REPLACED THE THREE COMPUTERS IN THE CAR THAT CONTROL THE STEERING. THOUGH I HAVE BEEN ABLE TO SAVE THE CAR FROM AN ACCIDENT SO FAR I FEAR I WILL NOT ALWAYS BE AS LUCKY.

NHTSA ID
11180306
Incident
Feb 4, 2019
Mileage
90,000 mi
Driver assistanceEngineSteering
Filed Jan 24, 2019

DURING 20 DEGREE F, I DROVE MY CAR WITH NO ISSUES TO A RETAIL STORE, PARKED IT IN A PARKING LOT. AFTER SHOPPING, RETURNED TO MY CAR & STARTED IT UP, PUT IN REVERSE, STARTED BACKING UP, THEN SEVERAL MALFUNCTION LIGHTS LIT UP ON THE CAR'S DASH & THE STEERING WHEEL LOCKED ALL OF A SUDDEN. I COULD NOT TURN THE STEERING WHEEL. I COULD ONLY MOVE THE CAR FORWARD & BACKWARD & THIS IS ALL WHILE THE CAR IS POWERED ON. I HAD TO HAVE THE CAR TOWED TO THE DEALERSHIP. IN PAST HISTORY, THERE HAS BEEN 2 OTHER STEERING RECALLS (ELECTRIC POWER ASSIST SYSTEM & ADAPTIVE STEERING PARTS) ON THIS SAME MAKE/MODEL,& YEAR. THE DEALERSHIP SERVICE TEAM TOLD ME ON 1/22/19 & THE ISSUE WITH MY CAR WAS THE CHASSIS CONTROL MODULE (THE BRAIN OF THE STEERING WHEEL) & A LANE DEPARTURE MALFUNCTION & THE COST OF REPAIR IS $1600 (NOT COVERED) DESPITE I HAVE AN EXTENDED WARRANTY. THE CHASSIS CONTROL MODULE AS THE BRAIN OF THE STEERING WHEEL CLEARLY RELATES TO THE PREVIOUS STEERING RECALLS (ELECTRIC POWER ASSIST SYSTEM & ADAPTIVE STEERING PARTS) ALONG WITH THE LANE DEPARTURE MALFUNCTION AS DIAGNOSED BY INFINITI DEALER IN SUITLAND, MARYLAND. THE DESCRIPTION OF THE PREVIOUS 2 RECALLS (ELECTRIC POWER ASSIST SYSTEM & ADAPTIVE STEERING PARTS) SAY THAT IN FREEZING CLIMATES, THE ENGINE COMPARTMENT REACHES FREEZING, DISABLING THE POWER STEERING SYSTEM, RESULTING IN A LOSS OF STEERING, INCREASING RISK OF CRASH. AS DIAGNOSED BY INFINITI, DEFINITELY THE CHASSIS CONTROL MODULE & EVEN THE LANE DEPARTURE TECHNOLOGY PARTS HAVE NOT BEEN INCLUDED IN THE PREVIOUS STEERING RECALLS & SHOULD HAVE BEEN. PLEASE ISSUE STEERING RECALLS FOR THE CHASSIS CONTROL MODULE AND LANE DEPARTURE MALFUNCTION PARTS OR JUST THE ENTIRE STEERING SYSTEM. INFINITI IS FIXING MY CAR AT NO CHARGE TO ME AFTER I TOLD THEM ABOUT THE RELATED PREVIOUS STEERING RECALLS. PER THE INTERNET, MANY PEOPLE HAVE EXPERIENCED THIS WITH THIS CAR MODEL. DANGER!!

NHTSA ID
11171921
Incident
Jan 21, 2019
Mileage
70,058 mi
Driver assistanceEngineSteering
Filed Jan 24, 2019

DURING 20 DEGREE F, I DROVE MY CAR WITH NO ISSUES TO A RETAIL STORE, PARKED IT IN A PARKING LOT. AFTER SHOPPING, RETURNED TO MY CAR & STARTED IT UP, PUT IN REVERSE, STARTED BACKING UP, THEN SEVERAL MALFUNCTION LIGHTS LIT UP ON THE CAR'S DASH & THE STEERING WHEEL LOCKED ALL OF A SUDDEN. I COULD NOT TURN THE STEERING WHEEL. I COULD ONLY MOVE THE CAR FORWARD & BACKWARD & THIS IS ALL WHILE THE CAR IS POWERED ON. I HAD TO HAVE THE CAR TOWED TO THE DEALERSHIP. IN PAST HISTORY, THERE HAS BEEN 2 OTHER STEERING RECALLS (ELECTRIC POWER ASSIST SYSTEM & ADAPTIVE STEERING PARTS) ON THIS SAME MAKE/MODEL,& YEAR. THE DEALERSHIP SERVICE TEAM TOLD ME ON 1/22/19 & THE ISSUE WITH MY CAR WAS THE CHASSIS CONTROL MODULE (THE BRAIN OF THE STEERING WHEEL) & A LANE DEPARTURE MALFUNCTION & THE COST OF REPAIR IS $1600 (NOT COVERED) DESPITE I HAVE AN EXTENDED WARRANTY. THE CHASSIS CONTROL MODULE AS THE BRAIN OF THE STEERING WHEEL CLEARLY RELATES TO THE PREVIOUS STEERING RECALLS (ELECTRIC POWER ASSIST SYSTEM & ADAPTIVE STEERING PARTS) ALONG WITH THE LANE DEPARTURE MALFUNCTION AS DIAGNOSED BY INFINITI DEALER IN SUITLAND, MARYLAND. THE DESCRIPTION OF THE PREVIOUS 2 RECALLS (ELECTRIC POWER ASSIST SYSTEM & ADAPTIVE STEERING PARTS) SAY THAT IN FREEZING CLIMATES, THE ENGINE COMPARTMENT REACHES FREEZING, DISABLING THE POWER STEERING SYSTEM, RESULTING IN A LOSS OF STEERING, INCREASING RISK OF CRASH. AS DIAGNOSED BY INFINITI, DEFINITELY THE CHASSIS CONTROL MODULE & EVEN THE LANE DEPARTURE TECHNOLOGY PARTS HAVE NOT BEEN INCLUDED IN THE PREVIOUS STEERING RECALLS & SHOULD HAVE BEEN. PLEASE ISSUE STEERING RECALLS FOR THE CHASSIS CONTROL MODULE AND LANE DEPARTURE MALFUNCTION PARTS OR JUST THE ENTIRE STEERING SYSTEM. INFINITI IS FIXING MY CAR AT NO CHARGE TO ME AFTER I TOLD THEM ABOUT THE RELATED PREVIOUS STEERING RECALLS. PER THE INTERNET, MANY PEOPLE HAVE EXPERIENCED THIS WITH THIS CAR MODEL. DANGER!!

NHTSA ID
11171919
Incident
Jan 21, 2019
Steering
Filed Jan 13, 2018

BOUGHT CAR ON 12/30/17. UPON DRIVING HOME THE CAR SWERVED REPEATED INTO OTHER LANES. AS IT WAS SNOWING OUT, I DID NOT TAKE IT SERIOUSLY. THEN ON 12/31/18 AND 1/1/18 I DID NOT DRIVE. ON 1/2/18 I EMAILED MY SALES REP AND INFORMED HIM OF THE SWERVING AND MY CONCERN FOR SAFETY. NO RESPONSE. THEN ON 1/3/18 I EMAILED JAKE WILLIAM AGAIN AND STILL NO RESPONSE. PS I HAVE COPIES OF ALL EMAILS. THEN ON 1/4/18 LIA CONTACTED ME ON MY EXPERIENCE. I INFORMED THEM AND THEN JAKE CALLED ME. HE INFORMED ME TO BRING TO CAR BACK FOR AN ALIGNMENT CHECK. I DID. SERVICE INFORMED ME MY NEWLY CERTIFIED CAR WAS OUT OF ALIGNMENT. THEY SAID THEY FIXED IT. I DROVE IT HOME AND IMMEDIATELY INFORMED JAKE WILLIS IT WAS STILL PULLING BOTH SIDES. I TOLD HIM I AM BRINGING IT BACK TOMORROW 1/12/18 AND I WOULD NEED TO PURCHASE A DIFFERENT CAR. HE SAID I NEEDED TO SPEAK TO THE GYM. I SPOKE TO STEVE (GM) AT LIA INFINITI AND HE TOLD ME THERE IS NOTHING WRONG WITH THE CAR AND THAT IT THE WAY THE CAR RUNS. HHHMMM I NEED HELP WITH THIS. THE CAR STEERING IS NOT RIGHT. I HAVE SINCE LOOKED ON LINE TO FIND OUT THE INFINITI Q50 2014 HAS STEERING PROBLEM. WHAT CAN I DO?

NHTSA ID
11062630
Incident
Jan 1, 2018
Mileage
14,750 mi
Driver assistanceOther / unspecifiedSteering
Filed May 29, 2017
Crash reported1 injury reported

IT STARTED WITH A FLAT TIRE AND THE PSI LIGHT LITE UP ON BOARD AND FLAT TIRE ALSO, HAD THE FLAT TIRE FIXED AND TOOK CAR TO THE SHOP WHERE I GOT TIRES REPLACED, WITHIN A YEAR OF OWNERSHIP, REPLACED DUE TO THEM BEING BUBBLED GM REPLACED THEM FOR FREE; TOOK CAR TO (JUST TIRES GM RECOMMENDATION) WITH FREE TIRE BALANCE AND ROTATION AND THEY ALSO DID FRONT END ALIGNMENT, AFTER THAT LIGHTS WAS STILL ON AND SHOP REP SAID TO DRIVE THE CAR A COUPLE MILES AND IT WOULD RESET ITSELF SO I DID AND STILL LIGHT WAS ON DROVE TO CHURCH ON 4 LANE HWY 85 N BOUND AND I FELT A SLIGHT TUG ON THE RIGHT PASSENGER SIDE OF THE FRONT OF THE CAR AND DECIDED TO MOVE OUT OF THE LANE BEHIND A 18 WHEELER AS I ATTEMPTED TO MOVE OUT OF MY LANE THE CAR MADE A SUDDEN JERK BACK IN THE LANE WHICH I WAS IN AND THE WHEEL LOCKED AND I COULD NOT CONTROL OR UNLOCK IT AND THE CAR BEGAN TO SPIN AND SLIDE INTO THE REAR END OF THE 18 WHEELER, THE SONAR SYSTEM WAS ENGAGED AND IT DID NOT RESPOND TO WHAT IT WAS DESIGNED TO DO, NOR DID THE LANE DEPARTURE INDICATOR, NOR THE ANTI-BRAKING ANTI SKIDDING WORK AS IT WAS DESIGNED WHICH CAUSED THE ACCIDENT WHICH LEAD ME GOING TO THE HOSPITAL WITH A DIAGNOSIS OF MUSCLE INFLAMMATION. THE SONAR FAILED WAS ILLUMINATED ON THE DASH. MY 2014 Q50 SEDAN WAS EQUIPPED WITH SONAR, LANE DEPARTURE, BLIND SPOT INDICATOR; IT WAS FULLY EQUIPPED. I AM VERY SURE THAT THE STEERING AND ANTI-BRAKING ANTI SKIDDING DID NOT ENGAGE AS IT SHOULD. INFINITI WILL SEND AN INSPECTOR TO THE TOTALED CAR AND PULL THE BLACK BOX/OR CHIP AND CHECK OUT WHAT WENT WRONG. WAITING ON THE RESULT ON OR AFTER JUNE 14 OR 16 AS OF THEIR DECISION.

NHTSA ID
10992028
Incident
May 12, 2017
Mileage
78,364 mi
Steering
Filed Mar 28, 2017
Crash reported1 injury reported

TL* THE CONTACT OWNS A 2014 INFINITI Q50. WHILE DRIVING APPROXIMATELY 20 MPH, THE CONTACT LOST CONTROL OF THE VEHICLE AND COLLIDED INTO A RESIDENTIAL BUILDING. THE CONTACT RECEIVED MINOR INJURIES AND RECEIVED MEDICAL TREATMENT. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS NOT FULLY DIAGNOSED. IT WAS UNKNOWN IF THE AIR BAGS DEPLOYED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 34,000.

NHTSA ID
10969017
Incident
Mar 23, 2017
Mileage
34,000 mi

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

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