NHTSA safety investigation
NHTSA Investigation RQ04012
Recall Query · General Motors, LLC · STRUCTURE:BODY:HATCHBACK/LIFTGATE:SUPPORT DEVICE/STRUT
An investigation is not a finding that a defect exists.
NHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
What NHTSA is examining
The agency's own description of the inquiry, quoted as published
TAILGATE SUPPORT CABLE(S) BREAK
ODI IS UPGRADING RQ04-012 AND OPENING AN EA TO INVESTIGATE THE TAILGATE SUPPORT CABLES INSTALLED IN 1998 - 2004 MODEL YEAR SONOMA AND S10 MODEL VEHICLES.GENERAL MOTORS IS CONDUCTING RECALL CAMPAIGN 04V-129 TO REPLACE THE TAILGATE SUPPORT CABLES ORIGINALLY INSTALLED IN CERTAIN MODEL YEAR 2000-2004 SIERRAS AND SILVERADOS AND CERTAIN MODEL YEAR 2002-2004 AVALANCHES AND ESCALADE EXTS (C/K MODELS).GENERAL MOTORS HAS ADVISED ODITHAT THE TAILGATE SUPPORT CABLES INSTALLED IN THE SUBJECT VEHICLES WERE FABRICATED USING IDENTICAL OR SIMILAR SHEATHING MATERIAL AS THE RECALLED VEHICLES.HOWEVER,GENERAL MOTORS HAS ADVISED ODI THAT SONOMA AND S-10 VEHICLES DIFFER FROM C/K MODELS IN SEVERAL WAYS: THE VEHICLE HEIGHT IS LOWER; THE TAILGATE DISPLACEMENT (DROP) WHEN NOT SUPPORTED BY THE CABLES IS SMALLER AND THE TAILGATE COMES TO REST AT A LESS SEVERE TIP ANGLE WHEN NOT SUPPORTED BY THE CABLES; THE TAILGATE MASS IS SMALLER; AND THE SIZE, PAYLOAD, AND USAGE CHARACTERISTCIS ARE LESS DEMANDING THAN C/K MODEL VEHICLES.GM ALSO STATED THAT SONOMA AND S-10 WARRANTY CLAIM INFORMATION INDICATES A LOWER CLAIM COUNT AND A LOWER CLAIM RATE THAN RECALLED C/K MODELS.NOTWITHSTANDING THE ABOVE INFORMATION, ODI HAS RECEIVED AN ADDITIONAL 73 NON-INJURY COMPLAINTS AND 10 INJURY COMPLAINTS ON THE SUBJECT VEHICLES DURING RQ04-012 (SINCE NOVEMBER 2004 TO DATE), WHICH JUSTIFIES OPENING AN ENGINEERING ANALYSIS TO FURTHER INVESTIGATE THIS ISSUE.
An investigation is a separate record from a recall and from a manufacturer communication. A manufacturer campaign to repair a safety defect or a failure to meet a federal safety standard.
Investigation details
Identifiers, dates and outcome as recorded by NHTSA
- Action number
- RQ04012
- Investigation type
- Recall Query (RQ)
- Status
- Closed
- Manufacturer
- General Motors, LLC
- Component
- STRUCTURE:BODY:HATCHBACK/LIFTGATE:SUPPORT DEVICE/STRUT
- Opened
- Nov 22, 2004
- Closed
- Apr 14, 2005
- Associated recall campaign
- None recorded
Vehicles named in this investigation
11 model years across 2 models
Being named here means NHTSA included the vehicle in the scope of its inquiry. It is not a statement that these vehicles have a defect.