RoadVitals

NHTSA safety investigation

NHTSA Investigation RQ04012

Recall Query · General Motors, LLC · STRUCTURE:BODY:HATCHBACK/LIFTGATE:SUPPORT DEVICE/STRUT

ClosedRecall Query

An investigation is not a finding that a defect exists.

NHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.

Model years namedModel years in our database that NHTSA associated with this inquiry. Being named in an investigation says nothing about whether an individual vehicle has any problem.
11
2 models
Opened
Nov 22, 2004
Recall Query
Closed
Apr 14, 2005
No associated recall recorded

What NHTSA is examining

The agency's own description of the inquiry, quoted as published

TAILGATE SUPPORT CABLE(S) BREAK

ODI IS UPGRADING RQ04-012 AND OPENING AN EA TO INVESTIGATE THE TAILGATE SUPPORT CABLES INSTALLED IN 1998 - 2004 MODEL YEAR SONOMA AND S10 MODEL VEHICLES.GENERAL MOTORS IS CONDUCTING RECALL CAMPAIGN 04V-129 TO REPLACE THE TAILGATE SUPPORT CABLES ORIGINALLY INSTALLED IN CERTAIN MODEL YEAR 2000-2004 SIERRAS AND SILVERADOS AND CERTAIN MODEL YEAR 2002-2004 AVALANCHES AND ESCALADE EXTS (C/K MODELS).GENERAL MOTORS HAS ADVISED ODITHAT THE TAILGATE SUPPORT CABLES INSTALLED IN THE SUBJECT VEHICLES WERE FABRICATED USING IDENTICAL OR SIMILAR SHEATHING MATERIAL AS THE RECALLED VEHICLES.HOWEVER,GENERAL MOTORS HAS ADVISED ODI THAT SONOMA AND S-10 VEHICLES DIFFER FROM C/K MODELS IN SEVERAL WAYS: THE VEHICLE HEIGHT IS LOWER; THE TAILGATE DISPLACEMENT (DROP) WHEN NOT SUPPORTED BY THE CABLES IS SMALLER AND THE TAILGATE COMES TO REST AT A LESS SEVERE TIP ANGLE WHEN NOT SUPPORTED BY THE CABLES; THE TAILGATE MASS IS SMALLER; AND THE SIZE, PAYLOAD, AND USAGE CHARACTERISTCIS ARE LESS DEMANDING THAN C/K MODEL VEHICLES.GM ALSO STATED THAT SONOMA AND S-10 WARRANTY CLAIM INFORMATION INDICATES A LOWER CLAIM COUNT AND A LOWER CLAIM RATE THAN RECALLED C/K MODELS.NOTWITHSTANDING THE ABOVE INFORMATION, ODI HAS RECEIVED AN ADDITIONAL 73 NON-INJURY COMPLAINTS AND 10 INJURY COMPLAINTS ON THE SUBJECT VEHICLES DURING RQ04-012 (SINCE NOVEMBER 2004 TO DATE), WHICH JUSTIFIES OPENING AN ENGINEERING ANALYSIS TO FURTHER INVESTIGATE THIS ISSUE.

An investigation is a separate record from a recall and from a manufacturer communication. A manufacturer campaign to repair a safety defect or a failure to meet a federal safety standard.

Investigation details

Identifiers, dates and outcome as recorded by NHTSA

Action number
RQ04012
Investigation type
Recall Query (RQ)
Status
Closed
Manufacturer
General Motors, LLC
Component
STRUCTURE:BODY:HATCHBACK/LIFTGATE:SUPPORT DEVICE/STRUT
Opened
Nov 22, 2004
Closed
Apr 14, 2005
Associated recall campaign
None recorded

Vehicles named in this investigation

11 model years across 2 models

Being named here means NHTSA included the vehicle in the scope of its inquiry. It is not a statement that these vehicles have a defect.