Recalls, owner-reported complaints, investigations and safety data
Data refreshed
Our database contains 7 NHTSA owner-reported complaints for the 1999 Isuzu Isuzu Truck, most frequently naming the airbags, engine and fuel system categories. 8 manufacturer communications are on file.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
When owners filed reports about this model year
| Month | Complaints filed | Cumulative |
|---|---|---|
| May 2003 | 2 | 2 |
| Apr 2005 | 1 | 3 |
| Jun 2005 | 1 | 4 |
| Jul 2005 | 1 | 5 |
| Jul 2007 | 1 | 6 |
| Jan 2008 | 1 | 7 |
Complaints grouped by the component NHTSA recorded
Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.
No recalls in our database for this model year
That does not guarantee a specific vehicle is unaffected — recalls are issued against VINs, and new campaigns are announced regularly. Check a VIN on NHTSA.gov.
Reports submitted to NHTSA, shown in the owner's own words
I BOUGHT A ISUZU VEHICROSS 1999 WIHT ONLY 39,000 MILES. SINCE BEFORE THE CAR WAS DELIVERED BY THE DEALER THE WINDOWS ON BOTH DOORS HAVE FAILED TO WORK PROPERLY. IT SEEMS TO HAVE BEEN AN ISSUE IN MANY OF THIS MODEL ON THE STREETS. THE DEALER TRIED TO REMEDY THE PROBLEM, BUT DEFINITELY ISN'T THE DEALERS FAULT. ISUZU SHOULD TAKE CARE OF ALL WHO TRUSTED THEIR PRODUCTS. *TR
ON JULY 2, 2007 THE 1999 ISUZU TROOPER ROLLED OVER DUE TO A TIRE BLOW OUT. SUSTAINED SEVERE HEAD AND TRAUMA INJURIES REQUIRING HOSPITALIZATION AT USC COUNTY HOSPITAL. THE TROOPER WAS TOTALED. THE TIRES WERE BRIDGSTONE DUELER A/T D693 P245/70R16. *AK
ON JUN 5, 2005, I WAS DRIVING 65 MILES AND HOUR ON INTERSTATE 90 WEST, WHEN MY 1999 ISUZU TROOPER'S ENGINE FAILED. IMMEDIATELY, BEFORE THE ENGIE STOPPED, I HEARED A RATTELING NOISE, EVERY LIGHT ON THE DASHBOARD LIT UP, AND THE ENGINE SHUT OFF. LUCKILY, I WAS ABLE TO PULL OFF THE HIGHWAY SAFELY. I EVENTUALLY HAD THE VEHICLE TOWED TO DORSCHEL ISUZU IN ROCHESTER, NY, WHERE UPON COMPLETION OF A DIAGNOSTIC , FOUND THAT THE ENGINE HAD SEIZED UP. DORSCHEL THEN GAVE ME AN ESTIMATE OF $8,000 TO REPAIR MY VEHICLE, WICH BY THE WAY, HAPPENS O BE ABOVE BLUE BOOK. I CONTACTED VISION HYUNDAI TO SEEK ASSISTANCE, AND OFFERED NO HEL TO ME WHAT SO EVER. I HAD PURCHASED AN EXTENDED WARRANTY WITH THEM FOR 72/80,000 AND WAS TOLD BY VISION'S SERVICE MANAGER, DAVE THAT MY CLAIM WOULD BE DENIED EVEN THOUGH I SHOWED PROOF OF MY LAST TWO OIL CHANGES. I SOUGHT ASSISTANCE FROM ISUZU, AND WAS TOLD THAT SINCE THE VEHICLE WARRANTY EXPIRED IN 9/04 THEY WEREN'T GOING TO DO ANYTHING FOR ME, EVEN THOUGH THEY WERE AWARE THAT THERE WERE PROBLEMS WITH THE VEHICLE MADE IN 1999. AT THIS POINT, I AM STILL PAYING A CAR LOAN AND INSURANCE FOR A VEHICLE I CAN'T EVEN DRIVE.
WHEN ACCELERATING FROM A COMPLETE STOP, AS SOON AS AUTO TRANSMISSION SHIFTS TO 1ST GEAR I EXPERIENCE HARD JERK AND THE SAME JERKING IS EXPERIENCED IN 2ND GEAR AND WHEN DECREASING SPEED TO COME TO A STOP. TOOK TO HONDA DEALER AND THEY ARE CLUELESS AS TO WHAT THE PROBLEM IS. IT IS INTERMITTENT AND FRUSTRATING
FUEL GAUGE ALWAYS READS EMPTY EVEN THOUGH GAS TANK IS FULL. EMPTY LIGHT ALSO KEEPS ON FLASHING CONSTANTLY.*AK
WHILE DRIVING 25 MPH THE CONSUMER LOST CONTROL OF VEHICLE AND HIT ANOTHER CAR. NONE OF THE VEHICLES AIRBAGS DEPLOYED. *NLM
WHILE DRIVING 20 MPH THE CONSUMER LOST CONTROL OF THE VEHICLE AND HIT A TREE. NONE OF THE VEHICLES AIRBAGS DEPLOYED. *NLM
A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.
This bulletin outlines the procedures for using the Alpine Exchange Program (the "Exchange Program"). The Exchange Program must be used when any Alpine radio or other component covered by this bulletin is repaired under warranty and may also be used for radio and component repairs not covered under warranty. Contact Alpine directly for pricing and payment methods applicable to radio and component repairs not covered under warranty.
EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This bulletin provides instructions with regard to the Isuzu Commercial Vehicle (CV) Warranty Parts Center on the topics of parts retention, parts preparation for shipping, and administration. NOTE: Effective June 1, 2021, dealers/service centers must return parts requested by Isuzu to the CV Warranty Parts Center using the prepaid shipping labels provided by Isuzu. See the Freight Reimbursement section for details. The CV Warranty Parts Center process is used to obtain parts replaced by Isuzu Dealerships and Isuzu Engine Certified Service Centers (excluding Canada) to enable Isuzu to perform root cause analysis of customer product concerns. The CV Warranty Parts Center issues part return requests to the dealerships/service centeres to obtain the desired parts. Dealers/service centers must return the requested parts to the CV Warranty Parts Center so that it is received within 20 days of notification of the request. Failure to comply with the request may result in partial or complete chargeback of the claim associated with the request. Chargebacks for non-returned parts are processed automatically by the CV Warranty Parts Center computer systems. To ensure compliance with these requirements and avoid a chargeback situation, it is highly recommended that an individual (and a back-up person) be assigned the task of processing these requests as quickly as possible.
EQUIPMENT
Isuzu Commercial Truck of America, Inc. (ICTA) is providing the following procedural recommendations to improve dealer efficiency when submitting Parts Warranty claims. We strongly recommend dealers follow these procedures in order to avoid delays in Parts Warranty claim payments and/or claim chargeback. This bulletin was revised to add a Parts Warranty Form
EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Isuzu Commercial Truck of America, Inc. (ICTA) is providing the following procedural recommendations to improve dealer efficiency when submitting Parts Warranty claims. We strongly recommend dealers follow these procedures in order to avoid delays in Parts Warranty claim payments and/or claim chargeback.
ENGINE AND ENGINE COOLING; EQUIPMENT; EQUIPMENT ADAPTIVE/MOBILITY
The Isuzu Commercial Truck of America (ICTA) Service Technical Assistance Center (TAC) provides diagnostic support to Isuzu dealer technicians repairing Isuzu vehicles in and out of vehicle warranty. A TAC case number will be issued solely for information tracking purposes and future contact reference.
EQUIPMENT
The following is a list of the Isuzu-recommended Threebond product part numbers identified in the various Isuzu Workshop Manuals and bulletins. If a Threebond product is unavailable, we recommend that you utilize the chart below to find equivalent of similar products (when available) from Loctite and Permatex.
Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.
Complaint and recall counts across every year of this model
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.