RoadVitals

2023 Jayco Fifth Wheel North Point

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
1
Latest Mar 3, 2026
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
2
Latest Mar 24, 2023
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0

Overview

Our database contains 1 NHTSA owner-reported complaint for the 2023 Jayco Fifth Wheel North Point, most frequently naming the other / unspecified category. 2 safety recalls have been issued covering this model year; and 2 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Other / unspecified1100.0%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

2 campaigns cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
23V203000

SUSPENSION:FRONT:SPRINGS:LEAF SPRING ASSEMBLY:U-BOLT, LEAF SPRING TO AXLE

Mar 24, 2023
37 units potentially affected
The defect: Jayco, Inc. (Jayco) is recalling certain 2023 Northpoint FW travel trailers. The axle U-bolts may not be tightened properly, which can cause the axle to move out of position.
The risk: An axle that moves out of position can cause a loss of vehicle control and increase the risk of a crash.
The remedy: Dealers will inspect and tighten the U-bolts, free of charge. Owner notification letters were mailed March 31, 2023. Owners may contact Jayco customer service at 1-800-283-8267. Jayco's number for this recall is 9901585.
Jayco, Inc.Manufacturer number 9901585View on NHTSA.gov
22V571000

STRUCTURE

Aug 4, 2022
11,532 units potentially affected
The defect: Jayco, Inc. (Jayco) is recalling certain 2022-2023 Eagle, Eagle HT, Jayflight, Jayflight SLX, North point, Pinnacle, and Seismic travel trailers. The electric retractable awning has a welded seam on the fabric that may separate, potentially allowing the awning to drop beyond normal operation.
The risk: An awning that drops or extends beyond normal operation can increase the risk of injury.
The remedy: Dealers will inspect and repair, or if necessary, replace awning fabric, free of charge. Owner notification letters were mailed August 31, 2022. Owners may contact Jayco's customer service at 1-800-283-8267. Jayco's number for this recall is 9901578.
Jayco, Inc.Manufacturer number 9901578View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Other / unspecified
Filed Mar 3, 2026

The contact owns a 2023 Jayco North Point Travel Trailer equipped with a Norcold refrigerator, Model Number: 2118SST, Serial Number: NR07DS0. The contact discovered a yellow fluid leaking from the outside of the trailer due to a refrigerator propane line leak. The refrigerator was not diagnosed or repaired. The contact related the failure to NHTSA Campaign Number: 25V784000 (Equipment); however, the year, make, and model of the RV were not associated with the recall. The RV manufacturer was made aware of the failure; however, the contact stated that the refrigerator manufacturer was not made aware of the failure since the manufacturer had filed for Chapter 11 bankruptcy.

NHTSA ID
11721721
Incident
Dec 9, 2025

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

INC 23-103

EQUIPMENT:ELECTRICAL

Informational Communication (INC) Jay Command Voice Troubleshooting Guide

TSB 22-072

EQUIPMENT; STRUCTURE

Missing sealant on rear corner moldings. Instructions on how to apply sealant at rear corner moldings.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Jayco Fifth Wheel North Point by model year
YearComplaintsRecallsInvestigationsIssue Index
2026010—
2024310—
2023Viewing120—
2022330—
2021260—
2020340—
2019140—
2018320—
20171120—
2016010—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.