RoadVitals

2024 Jayco Fifth Wheel North Point

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
3
Latest May 20, 2026
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
1
Latest Nov 7, 2024
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0

Overview

Our database contains 3 NHTSA owner-reported complaints for the 2024 Jayco Fifth Wheel North Point, most frequently naming the other / unspecified, suspension and brakes categories. 1 safety recall has been issued covering this model year.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Other / unspecified233.3%
  • Suspension233.3%
  • Brakes116.7%
  • Tires & wheels116.7%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

1 campaign cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
24V831000

EQUIPMENT:APPLIANCE:AIR CONDITIONER

Nov 7, 2024
8 units potentially affected
The defect: Jayco Inc. (Jayco) is recalling certain 2024 North Point and Pinnacle travel trailers equipped with certain GE air conditioners. The air conditioner soft start device may fail and overheat.
The risk: An air conditioner soft start device that overheats increases the risk of a fire.
The remedy: Dealers will replace the ICM soft start module with a Micro air EasyStart Breeze module, free of charge. Owner notification letters were mailed August 18, 2025. Owners may contact Jayco customer service at 1-800-283-8267. Jayco's number for this recall is 9901615.
Jayco, Inc.Manufacturer number 9901615View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Other / unspecifiedSuspension
Filed May 20, 2026

We bought our 2024 Jayco North Point 390 CKS in Jan. of 2024. We have had axle and wheel issues within 6 months of owning the RV. We contacted Jayco because we have had 5 Wheels crack on our RV, had to replace 6 tires, and recently we had to replace 2 axles. We told Jayco about this and that their product has put my family in danger multiple times, 1 time going down the road at 60 MPH and a blow out on the back of the RV. Another time, we had both wheels fly off the axles and almost flipped out vehicle. This is when we needed to new Axles not even 2 year old yet. Now 6 months later same issues with Tire, because of the AXLES having issues. I told Jayco that professional AXLE companies that have looked at my issue say, the AXLES they put on this is not the right ones. I'm not sure where to go from here. Jayco will not respond, I am out 1000's k of dollars because of their product. But they won't do nothing about it, and I have seen others on the road having the same issues. I'm getting ready to file a lawsuit again Jayco because of this, my family has been in danger multiple times because of their faulty parts and product.

NHTSA ID
11738979
Incident
May 18, 2026
Other / unspecifiedSuspensionTires & wheels
Filed Jan 15, 2026

GCWR for the RV is 19140 lbs. However, the axel is rated at 7,000 lbs and since there are 2 axels that capacity maxs out at 14,000 lbs. I am experiencing abnormal thread wear. I have requested that Jayco correct this but they are not responding to my email.

NHTSA ID
11711270
Incident
Nov 3, 2025
Brakes
Filed Feb 26, 2025

Purchased this unit in Nov last year and had brake issues. Camping World has been good working to fix the issue but Dexter Tow Assist is not working. When other vehicle is attached to the 5th wheel, brakes dont work. Hooked my truck to a Seismic 5th wheel with Tow Assist, worked fine. Its not working on my unit and I have NO BRAKES. Components have been replaced but Dexter does not seem to be in any hurry to fix the problem. I have towed other 5th wheels without Tow Assist with no problem and again, the Seismic didnt have a problem with my brake controller.

NHTSA ID
11645165
Incident
Nov 29, 2024

Compare model years

Complaint and recall counts across every year of this model

Jayco Fifth Wheel North Point by model year
YearComplaintsRecallsInvestigationsIssue Index
2026010—
2024Viewing310—
2023120—
2022330—
2021260—
2020340—
2019140—
2018320—
20171120—
2016010—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.