RoadVitals

2018 Jayco Fifth Wheel North Point

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
3
Latest Feb 11, 2021
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
2
Latest Jun 4, 2021
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0

Overview

Our database contains 3 NHTSA owner-reported complaints for the 2018 Jayco Fifth Wheel North Point, most frequently naming the suspension and body & structure categories. 2 safety recalls have been issued covering this model year; and 5 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Suspension266.7%
  • Body & structure133.3%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

2 campaigns cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
21V425000

EQUIPMENT:RECREATIONAL VEHICLE/TRAILER:LPG SYSTEMS

Jun 4, 2021
87,649 units potentially affected
The defect: Jayco, Inc. (Jayco) is recalling certain 2017-2018 Jayco Designer, 2017-2021 Eagle HT, Eagle, Jay Feather, Jay Flight SLX, Jay Flight, North Point, Octane Superlite, Pinnacle, White Hawk, 2017-2020 Eagle HT, 2018-2021 Jay Flight Bungalow, 2017-2019 Octane, and 2019-2020 Eagle HTX travel trailers and fifth wheels equipped with a Winntec model 6020 two-stage propane regulator. The regulator may fail, causing an increase in propane pressure.
The risk: Increased propane pressure can enlarge the flames in gas appliances, increasing the risk of a fire.
The remedy: Dealers will replace the regulator and test the propane system for leaks, free of charge. Owner notification letters were mailed August 3, 2021. Owners may contact Jayco customer service at 1-800-283-8267.
Jayco, Inc.View on NHTSA.gov
18V364000

EQUIPMENT:RECREATIONAL VEHICLE/TRAILER:LPG SYSTEMS:TANK ASSEMBLY

Jun 1, 2018
612 units potentially affected
The defect: Jayco, Inc. (Jayco) is recalling certain 2018-2019 Eagle, Eagle HT, NorthPoint, Pinnacle, Talon and Seismic fifth-wheel recreational trailers. The strap that secures the liquid propane (LP) gas bottle may separate from its buckle and no longer secure the propane tank.
The risk: An unsecured propane tank could detach from the trailer and increase the risk of a crash or leak propane and increase the risk of a fire.
The remedy: Jayco will notify owners, and dealers will replace the propane tank securing strap with a new strap that has the correct crimping, free of charge. The recall began on July 27, 2018. Owners may contact Jayco customer service at 1-800-517-9137. Jayco's number for this recall is 9901385.
Jayco, Inc.Manufacturer number 9901385View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Suspension
Filed Feb 11, 2021

THE DRIVER SIDE TIRES ARE MAKING CONTACT WITH THE WHEEL WELLS WHEN VEHICLE IS IN MOTION. VEHICLE IS LOADED WITHIN ALLOWED TOLERANCES. DAMAGE HAS OCCURRED TO THE WHEEL WELLS AT THIS POINT. THERE IS AN ACTIVE RECALL FOR THE SAME ISSUES FOR THE 2017 MODEL YEAR. COMPONENTS ARE THE SAME BETWEEN MODEL YEARS. AFTER VISITING FORUM WEBSITES THIS ISSUES IS PRESENT IN MY MODEL YEAR WITH MANY VEHICLE OWNERS. THE MANUFACTURER HAS DENIED CLAIMS TO FIX ISSUES CITING VEHICLE IS OUT OF WARRANTY. THIS ISSUE WAS FIRST REPORTED TO THE DEALERSHIP DURING THE WARRANTY PERIOD.

NHTSA ID
11395801
Incident
Nov 28, 2020
Mileage
5,000 mi
Body & structureSuspension
Filed Jan 16, 2021

TIRES ARE RUBBING ON FENDER WELL JAYCO SAID IT'S NOT COVERED UNDER RECALL FOR IT BECAUSE IT'S A 2018. THERE A STRUCTURAL CRACK AT BOTTOM LEFT CORNER OF BED ROOM SLIDE SHOWED UP DAY AFTER WE BOUGHT IT JAYCO SAID THERE NO WARRANTY ON THE TRAILER.*DT*DT*JB*JB

NHTSA ID
11388424
Incident
Jan 5, 2020
Mileage
1,000 mi
Filed Oct 18, 2019

****NOTE - NOT ENOUGH INFORMATION. CONTACT CONSUMER**** THE TRAILER HAS A SPRING LOADED TV LIFT SYSTEM WITH THE EMERGENCY EXIT WINDOW BEHIND IT. MY WIFE IS HANDICAPPED FROM CANCER WITH A DOUBLE MASTECTOMY AND IS UNABLE TO PUSH THE TV DOWN INTO THE CABINET TO USE THE EMERGENCY WINDOW IN CASE OF AN EMERGENCY AND SHE IS TRAPPED INSIDE THE TRAILER. ## VIN PASSED ## , ##*DT*DT*TP CONSUMER STATED FROM THE FLOOR TO THE TOP OF THE TV IS 62 INCHES AND THE TV IS SET BACK 18 INCHES FROM THE FRONT OF THE FIREPLACE. YOU HAVE TO LEAN FORWARD 18 INCHES REACH UP AND PUSH THE TV DOWN WITH 18 1/2 POUNDS OF PRESSURE. CARFAX CANNOT PROCESS REQUEST. PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)*JB *TR*JB*DT*JB*DT*DT

NHTSA ID
11269399
Incident
Oct 18, 2019

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

INC 22-067

EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

JAYCO AND ENTEGRA COACH STORAGE TIPS. INSTRUCTIONS FOR STORING JAYCO AND ENTEGRA COACH DIESEL PUSHERS.

22-043

STRUCTURE

Standard Repair Instructions detailing how to repair a unit with a crack in the sidewall near the slideout.

SRP - 22-043

EQUIPMENT; EQUIPMENT:MECHANICAL:SLIDE-IN CAMPER; STRUCTURE

(SRP) Standard repair procedure for crack forming at the front bottom corner of the off door side (ODS) or door side (DS) Front Slide Out on certain Jayco 5th wheel travel trailers.

INC 20-007

EQUIPMENT

Informational bulletin for repair that requires the removal of pullout cabinet extension drawers.

19-025

LATCHES/LOCKS/LINKAGES

Baggage doors may leaking due to incorrect O-ring installed in handle

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Jayco Fifth Wheel North Point by model year
YearComplaintsRecallsInvestigationsIssue Index
2026010—
2024310—
2023120—
2022330—
2021260—
2020340—
2019140—
2018Viewing320—
20171120—
2016010—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.