RoadVitals

2014 Jayco Greyhawk

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
1
Latest Jan 29, 2015
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
1
Latest Nov 21, 2017
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0

Overview

Our database contains 1 NHTSA owner-reported complaint for the 2014 Jayco Greyhawk, most frequently naming the body & structure category. 1 safety recall has been issued covering this model year; and 3 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Body & structure1100.0%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

1 campaign cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
17V746000

EQUIPMENT

Nov 21, 2017
49,563 units potentially affected
The defect: Jayco, Inc. (Jayco) is recalling various 2002-2016 recreational vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V746-9524.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
The risk: In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
The remedy: Jayco will notify owners, instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Jayco customer service at 1-800-283-8267, or Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information.
Jayco, Inc.View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Body & structure
Filed Jan 29, 2015

JAYCO INSTALLED RESIDENTIAL CARPET DIRECTLY OVER THE UNINSULATED FLOOR IF THE FORD E-450 CUTAWAY CHASSIS. WHEN THE UNIT IS SITTING IN TRAFFIC IN HOT WEATHER THE CARPET BEGINS TO MELT AND SMOKE. THIS IS MOST ACUTE AT HIGH AMBIENT TEMPERATURE WITH THE UNIT MOVING AT SLOW SPEED OR IF THE UNIT HAS BEEN DRIVING UP A LONG GRADE AND THEN IS STOPPED AT A LIGHT OR IN TRAFFIC. JAYCO REDESIGNED THE 2015 MODEL YEAR GREYHAWKS TO PROPERLY INSULATE THE FLOOR HOWEVER THERE ARE THOUSANDS OF UNITS ENDANGERING THE PUBLIC ON THE ROAD. JAYCO DID REPLACE THE AFFECTED CARPET ON MY UNIT HOWEVER, THEY REPLACED IT WITH RESIDENTIAL FOAM RUBBER NOT CERTIFIED FOR USE IN AN AUTOMOTIVE CAB. I PAID OUT OF POCKET TO HAVE PROPER AUTOMOTIVE GRADE INSULATION PUT DOWN BEFORE THE REBOND RESIDENTIAL PAD WAS PLACED ON THE CAB FLOOR. *TR

NHTSA ID
10679683
Incident
Aug 3, 2013
Mileage
3,000 mi

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

SRP 22-083

EQUIPMENT; FUEL SYSTEM, GASOLINE

Standard Repair Procedure: 4K & 5.5K Generator Overheating – Fuel Hose Protection. Gas generators overheating while traveling. Adding a heatshield sleeve to the fuel line running from the rear axle to the generator fuel line connection.

INC 22-067

EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

JAYCO AND ENTEGRA COACH STORAGE TIPS. INSTRUCTIONS FOR STORING JAYCO AND ENTEGRA COACH DIESEL PUSHERS.

INC 20-007

EQUIPMENT

Informational bulletin for repair that requires the removal of pullout cabinet extension drawers.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Jayco Greyhawk by model year
YearComplaintsRecallsInvestigationsIssue Index
2026100—
2023020—
2022050—
2021130—
2020250—
2019130—
2018120—
2017430—
2016140—
2015110—
2014Viewing110—
2013110—
2012010—
2011010—
2010010—
2009010—
2008120—
2007330—
2006040—
2005080—
2004280—
2003070—
2002220—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.