RoadVitals

2002 Jayco Greyhawk

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
2
Latest Dec 30, 2004
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
2
Latest Aug 30, 2006
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0

Overview

Our database contains 2 NHTSA owner-reported complaints for the 2002 Jayco Greyhawk, most frequently naming the tires & wheels category. 2 safety recalls have been issued covering this model year; and 2 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Tires & wheels2100.0%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

2 campaigns cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
06V320000

VEHICLE SPEED CONTROL

Aug 30, 2006
6,285 units potentially affected
The defect: ON CERTAIN MOTOR HOMES BUILT ON FORD CHASSIS, THE SPEED CONTROL DEACTIVATION SWITCH MAY OVERHEAT.
The risk: OVERHEATING COULD RESULT IN SMOKE OR BURNING, AND IN AN UNDERHOOD FIRE.
The remedy: FORD IS CONDUCTING THIS RECALL (PLEASE SEE 06V286) AND WILL INSTALL A FUSED WIRING HARNESS INTO THE SPEED CONTROL SYSTEM FREE OF CHARGE. OWNERS MAY CONTACT FORD AT 1-866-436-7332 OR JAYCO AT 1-800-283-8267.
JAYCO, INC.View on NHTSA.gov
03V383000

EQUIPMENT:RECREATIONAL VEHICLE/TRAILER

Oct 9, 2003
6,442 units potentially affected
The defect: ON CERTAIN MOTOR HOMES EQUIPPED WITH SAMSUNG MICROWAVE OVENS, THESE UNITS WERE PRODUCED WITH A DEFECTIVE PANEL. AN ELECTRICAL SHORT CAN OCCUR BETWEEN CIRCUIT PATTERNS ON THE MEMBRANE PANEL, ESPECIALLY OVERLAPPED BY A "JUMPER" OR JUMP WIRE. THIS MAY CAUSE THE OVEN TO ACTIVATE WITHOUT PRESSING ANY KEY PADS.
The risk: AN ELECTRICAL SHORT CAN OCCUR CAUSING THE OVEN TO ACTIVATE WITHOUT PRESSING ANY KEY PADS. THIS COULD RESULT IN EXCESSIVE HEAT, SMOKE, OR POSSIBLY A FIRE.
The remedy: SAMSUNG WILL NOTIFY CUSTOMERS AND REPAIR THE PANEL FREE OF CHARGE. IN THE MEANTIME, CONSUMERS SHOULD UNPLUG THEIR MICROWAVE, IF POSSIBLE. IF THE CONSUMER IS UNABLE TO UNPLUG THE MICROWAVE, THEY SHOULD LEAVE THE DOOR AJAR UNTIL THE PANEL IS REPLACED. CONSUMERS SHOULD NEVER USE THE MICROWAVE OVEN FOR STORAGE OR LEAVE ANY TOWELS, PAPER, CLOTH OR OTHER PRODUCTS IN THE MICROWAVE AFTER USE. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT SAMSUNG AT 800-932-3837 OR JAYCO AT 1-574-825-0608.
JAYCO, INC.View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Tires & wheels
Filed Dec 30, 2004

DRIVING 60 MPH ON INTERSTATE 44. FELT SUDDEN VIBRATION. THOUGHT IT WAS ROUGHNESS IN THE ROAD, SO I MOVED TO A DIFFERENT LANE. VIBRATION DID NOT STOP. I THEN THOUGHT THAT IT MIGHT BE ANOTHER FIRESTONE STEELTEX RADIAL TIRE TREAD SEPARATING BECAUSE I HAVE HAD EIGHT (8) PREVIOUS FIRESTONE STEELTEX RADIAL TIRES SUFFER CATASTROPHIC TREAD SEPARATION FAILURES! BEFORE I COULD MOVE TO THE RIGHT AND GET OFF THE HIGHWAY, THE TREAD PEELED ALL THE OFF. IT DAMAGED THE MOTORHOME SEVERELY. NOTE THAT, ALTHOUGH ALL 8 PREVIOUS TREAD SEPARATION FAILURES OCCURRED EXPLOSIVELY, THIS ONE DID NOT EXPLODE. I GOT OFF THE HIGHWAY, LET THE AIR OUT OF THE FAILED TIRE AND INSTALLED THE SPARE TIRE UNTIL I COULD GO GET A NEW REPLACEMENT TIRE.*AK

NHTSA ID
10104807
Incident
Dec 4, 2004
Mileage
33,672 mi
Tires & wheels
Filed Aug 31, 2004

FIRESTONE, STEELTEX RADIAL TIRE TREAD SEPARATED FROM CORE EXPLOSIVELY ON OUR MOTORHOME WITH ONLY 28,070 MILES ON IT. THIS IS 1ST FIRESTONE STEELTEX RADIAL TIRE TO FAIL ON THIS MOTORHOME, BUT IT FOLLOWS ALL SEVEN (7) OF THE FIRESTONE STEELTEX RADIAL TIRES ON OUR LAST (IDENTICAL) MOTORHOME FAILING IN EXACTLY THE SAME WAY ONE BY ONE OVER A PERIOD OF JUST A YEAR OR SO. THESE TIRES CAME ALREADY ON THE MOTORHOMES WHEN WE BOUGHT THEM NEW.*AK

NHTSA ID
10088908
Incident
Jul 14, 2004
Mileage
28,070 mi

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

SRP 22-083

EQUIPMENT; FUEL SYSTEM, GASOLINE

Standard Repair Procedure: 4K & 5.5K Generator Overheating – Fuel Hose Protection. Gas generators overheating while traveling. Adding a heatshield sleeve to the fuel line running from the rear axle to the generator fuel line connection.

INC 22-067

EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

JAYCO AND ENTEGRA COACH STORAGE TIPS. INSTRUCTIONS FOR STORING JAYCO AND ENTEGRA COACH DIESEL PUSHERS.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Jayco Greyhawk by model year
YearComplaintsRecallsInvestigationsIssue Index
2026100—
2023020—
2022050—
2021130—
2020250—
2019130—
2018120—
2017430—
2016140—
2015110—
2014110—
2013110—
2012010—
2011010—
2010010—
2009010—
2008120—
2007330—
2006040—
2005080—
2004280—
2003070—
2002Viewing220—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.