RoadVitals

2013 Jayco Greyhawk

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
1
Latest Dec 18, 2016
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
1
Latest Nov 21, 2017
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0

Overview

Our database contains 1 NHTSA owner-reported complaint for the 2013 Jayco Greyhawk, most frequently naming the other / unspecified category. 1 safety recall has been issued covering this model year; and 3 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Other / unspecified1100.0%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

1 campaign cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
17V746000

EQUIPMENT

Nov 21, 2017
49,563 units potentially affected
The defect: Jayco, Inc. (Jayco) is recalling various 2002-2016 recreational vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V746-9524.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
The risk: In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
The remedy: Jayco will notify owners, instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Jayco customer service at 1-800-283-8267, or Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information.
Jayco, Inc.View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Other / unspecified
Filed Dec 18, 2016

I OWN A 2013 JAYCO GREYHAWK MOTORHOME ON THE FORD E-450 CHASSIS EQUIPPED WITH MICHELIN LTX M/S TIRES, LT225-75R-16. THE ORIGINAL EQUIPMENT TIRES HAD 26,000 MILES ON THEM BEFORE PROBLEMS DEVELOPED. ON MY TRIP TO FLORIDA LAST MONTH, I HAD TO REPLACE 3 OF 6 TIRES DUE TO THE TREAD DELAMINATING COMPLETELY FROM THE TIRE AS IF THEY WERE RETREADS. THIS HAPPENED ON THE INTERSTATE TRAVELING AT 65 MPH. THE TIRES NVER LOST AIR PRESSURE, JUST THE COMPLETE TREAD. I ENDED UP REPLACING ALL 6 TIRES ON THE TRIP TO FOR OUR OWN SAFETY AND TO PREVENT FURTHER DAMAGE TO THE COACH. THE MOTORHOME IS STORED INSIDE MY GARAGE WHEN NOT IN USE AND A TIRE PRESSURE MONITORING SYSTEM HAS ALWAYS BEEN IN USE. THE DOT CODE IS B3JH 009X 3112 MAKING THEM JUST 4 1/2 YEARS OLD. I HAVE CONTACTED MICHELIN ABOUT THEM, BUT DON'T APPEAR TO BE VERY CONCERNED EVEN THOUGH THEY HAVE HAD A PREVIOUS SAFETY RECALL FOR THIS SPECFIC SIZE TIRE FOR THE SAME SPECFIC REASONS! THE ORIGINAL RECALL WAS FOR THESE TIRES MANUFACTURED BETWEEN 0210 - 2512. SUPPOSEDLY THE PROBLEM WAS CORRECTED EVEN THOUGH MINE WAS MANUFACTURED JUST 6 WEEKS AFTER THE SAFETY RECALL ENDED. ANOTHER COMPLAINT WAS WRITTEN UP BY ANOTHER MOTORHOME OPERATOR IN THE SEPTEMBER 2016 MOTORHOME MAGAZINE ON PAGE 120. THE TIRES WERE THE SAME AGE. I WROTE ABOUT THEM ON THE JAYCO FORUM PAGE AND THIS WAS A RESPONSE I GOT," SENIOR MEMBER JOIN DATE: APR 2016 LOCATION: LA GRANGE POSTS: 119 I HAVE THE SAME GREYHAWK A 2009 HAD THOSE TIRES AT 25 THOUSAND THEY FELL APART, DID NOT REPLACE THEM WITH MITCHELIN IT LOOKS LIKE MICHELIN STILL HAS PROBLEMS WITH THESE TIRES, BUT WANT IGNORE IT SINCE MANY OWNERS OF THESE MOTORHOMES DON'T RUN INTO THESE ISSUES UNLESS THEY PUT THE MILES ON THESE TIRES.

NHTSA ID
10936085
Incident
Nov 4, 2016
Mileage
26,000 mi

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

SRP 22-083

EQUIPMENT; FUEL SYSTEM, GASOLINE

Standard Repair Procedure: 4K & 5.5K Generator Overheating – Fuel Hose Protection. Gas generators overheating while traveling. Adding a heatshield sleeve to the fuel line running from the rear axle to the generator fuel line connection.

INC 22-067

EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

JAYCO AND ENTEGRA COACH STORAGE TIPS. INSTRUCTIONS FOR STORING JAYCO AND ENTEGRA COACH DIESEL PUSHERS.

INC 20-007

EQUIPMENT

Informational bulletin for repair that requires the removal of pullout cabinet extension drawers.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Jayco Greyhawk by model year
YearComplaintsRecallsInvestigationsIssue Index
2026100—
2023020—
2022050—
2021130—
2020250—
2019130—
2018120—
2017430—
2016140—
2015110—
2014110—
2013Viewing110—
2012010—
2011010—
2010010—
2009010—
2008120—
2007330—
2006040—
2005080—
2004280—
2003070—
2002220—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.