RoadVitals

2021 Jayco Greyhawk

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
1
Latest Feb 7, 2021
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
3
Latest Apr 2, 2024
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0

Overview

Our database contains 1 NHTSA owner-reported complaint for the 2021 Jayco Greyhawk, most frequently naming the driver assistance and suspension categories. 3 safety recalls have been issued covering this model year; and 7 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Driver assistance150.0%
  • Suspension150.0%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

3 campaigns cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
24V245000

SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS; STEERING:HYDRAULIC POWER ASSIST:HOSE, PIPING, AND CONNECTIONS

Apr 2, 2024
1,719 units potentially affected
The defect: Jayco, Inc. (Jayco) is recalling certain 2020-2022 Entegra Esteem, Odyssey, and Jayco Greyhawk, Redhawk, and Greyhawk Prestige motorhomes. An inadequate connection between the power steering pressure line and the brake hydroboost unit may result in a sudden loss of power steering fluid.
The risk: A sudden loss of power steering fluid can result in a loss of power steering and power brake assist, increasing the risk of a crash.
The remedy: Dealers will replace the power steering pressure line and the hydro boost jumper line, free of charge. Owner notification letters were mailed July 22, 2024. Owners may contact Jayco customer service at 1-800-283-8267.
Jayco, Inc.Manufacturer number Ford 24V-097View on NHTSA.gov
22V290000

STEERING:HYDRAULIC POWER ASSIST:HOSE, PIPING, AND CONNECTIONS

May 3, 2022
36 units potentially affected
The defect: Jayco, Inc. (Jayco) is recalling certain 2021-2022 Jayco Greyhawk, Greyhawk Prestige, Redhawk, Entegra Esteem, and Odyssey recreational vehicles. An inadequate connection between the power steering pressure line and the brake Hydroboost unit may result in a sudden loss of power steering fluid.
The risk: A sudden loss of power steering fluid can result in a loss of power steering and power brake assist, increasing the risk of a crash.
The remedy: Dealers will inspect the connection between the power steering lines and the Hydroboost unit, and replace the power steering lines, as necessary, free of charge. Owner notification letters were mailed June 15, 2022. Owners may contact Jayco customer service at Jayco customer service at 1-800-283-8267. Jayco's number for this recall is 22V-089.
Jayco, Inc.Manufacturer number 22V-089View on NHTSA.gov
20V780000

EQUIPMENT:MECHANICAL:INTEGRATED JACK/LEVELER/STABILIZER; EQUIPMENT:RECREATIONAL VEHICLE/TRAILER

Dec 15, 2020
3,356 units potentially affected
The defect: Jayco, Inc. (Jayco) is recalling certain 2020-2021 Greyhawk, Greyhawk Pestige, Redhawk, Redhawk SE, Odyssey, and Esteem motorhomes. The mounting brackets for the leveling system hydraulic pump and reservoir may fail, allowing the components to contact the ground.
The risk: Contact with the ground may cause the pump and reservoir to detach or leak hydraulic fluids, increasing the risk of a crash.
The remedy: Jayco will notify owners, and dealers will install a new support bracket, free of charge. The recall began February 3, 2021. Owners may contact Jayco customer service at 1-800-283-8267. Jayco's number for this recall is 9903528.
Jayco, Inc.Manufacturer number 9903528View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Driver assistanceSuspension
Filed Feb 7, 2021

SERVICE ADVANCEMENT WARNING CAME ON THE MAIN GAUGE DISPLAY SCREEN WHILE I WAS DRIVING 62 MPH WITH CRUISE CONTROL SET. VEHICLE IS A 2021 JAYCO GREYHAWK 31F CLASS C MOTORHOME ON FORD E450 CHASSIS WITH 7.3L GAS V-8 AND 6-SPEED AUTOMATIC TRANSMISSION. CRUISE CONTROL STOPPED WORKING AND WOULD NOT COME BACK ON. HILL START ASSIST DISABLED MESSAGE CAME ON AFTER I HIT "OK" FOR THE SERVICE ADVANCEMENT WARNING. VEHICLE BECAME VERY DIFFICULT TO CONTROL WITH MODERATE CROSSWIND. IT WOULD SWAY SIDE TO SIDE AND MOVED ALL OVER IN THE LANE AS I STEERED AND COUNTERSTEERED. VEHICLE POWER ALSO SEEMED TO DECREASE AS IT WOULD ONLY GO ABOUT 52 MPH IN 5TH GEAR AND WOULD DOWNSHIFT TO 4TH IN ORDER TO GO FROM 45 UP TO ABOUT 55. IT WAS TERRIFYING TO GO THAT FAST WHEN A GUST OF WIND HIT. WE PULLED INTO A TRUCK STOP, TURNED OFF MOTOR AND LET IT SIT A COUPLE MINUTES. IT RESTARTED EASILY BUT EVEN STATIONARY IN PARK AND IN DRIVE (STOPPED) THE SERVICE ADVANCEMENT WARNING CAME BACK ON AND THE CRUISE CONTROL WOULD NOT POWER ON. SHUT MOTOR OFF AND DISCONNECTED NEGATIVE BATTERY CABLE FOR ABOUT 20 MINUTES, HOOKED BATTERY UP AND VEHICLE STARTED WITH NO WARNING LIGHTS. DROVE ANOTHER 20ISH MILES WITH NO ISSUES, THEN TURNED ON CRUISE CONTROL AND SET IT AT 55. AFTER 2 MINUTES THE C/C SHUT OFF AGAIN, SERVICE ACTIVATOR WARNING CAME ON, VEHICLE HARD TO CONTROL WITH CROSSWIND AND DECREASED ENGINE POWER. PULLED TO SHOULDER, TRIED TO RESTART AND SAME ISSUE AS AT TRUCK STOP. DISCONNECTED BATTERY AGAIN 20 MINUTES, HOOKED BACK UP AND DROVE WITH NO ISSUES FOR 6 HRS (AND 1 FUEL STOP) WITH C/C REMAINING OFF. NEXT DAY ISSUE REPEATED ITSELF: C/C TURNED OFF AFTER ABOUT 2 MINUTES, SERVICE ADVANCEMENT LIGHT ETC. DISCONNECT BATTERY 20 MIN, RESTART AND DROVE WITHOUT TURNING ON C/C FOR 7 HRS (W/ 2 STOPS) NO ISSUES. FULL POWER AND ADVANCEMENT ELECTRONIC STABILITY CONTROL WORK FINE WHEN SERVICE ADVANCEMENT WARNING IS NOT ON.*DT*JB*DT*DT*DT*JB*JB*JB*DT

NHTSA ID
11395092
Incident
Jan 29, 2021
Mileage
6,500 mi

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

SRP 25-007

ELECTRICAL SYSTEM

Standard Repair Instruction (SRP) Radio Screen displays “No Camera Input error”. Instruction on how to remove error message from screen.

SRP 22-083

EQUIPMENT; FUEL SYSTEM, GASOLINE

Standard Repair Procedure: 4K & 5.5K Generator Overheating – Fuel Hose Protection. Gas generators overheating while traveling. Adding a heatshield sleeve to the fuel line running from the rear axle to the generator fuel line connection.

INC 22-067

EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

JAYCO AND ENTEGRA COACH STORAGE TIPS. INSTRUCTIONS FOR STORING JAYCO AND ENTEGRA COACH DIESEL PUSHERS.

SRP 22-046

ELECTRICAL SYSTEM; EQUIPMENT

INSTRUCTIONS FOR RESETTING LEVELING SYSTEM “ZERO POINT”

21-015

ENGINE AND ENGINE COOLING:EXHAUST SYSTEM

Install water heater guard when refrigerator exhaust vent is installed above the water heater.

SRP 21-028

STRUCTURE

Standard Repair Procedure - Overhead Bunk Rail Support Securement.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Jayco Greyhawk by model year
YearComplaintsRecallsInvestigationsIssue Index
2026100—
2023020—
2022050—
2021Viewing130—
2020250—
2019130—
2018120—
2017430—
2016140—
2015110—
2014110—
2013110—
2012010—
2011010—
2010010—
2009010—
2008120—
2007330—
2006040—
2005080—
2004280—
2003070—
2002220—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.