RoadVitals

2004 Jayco Greyhawk

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
2
Latest Mar 13, 2009
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
8
Latest Nov 21, 2017
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0

Overview

Our database contains 2 NHTSA owner-reported complaints for the 2004 Jayco Greyhawk, most frequently naming the electrical and fuel system categories. 8 safety recalls have been issued covering this model year; and 2 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Electrical150.0%
  • Fuel system150.0%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

8 campaigns cover this model year

View all 8

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
17V746000

EQUIPMENT

Nov 21, 2017
49,563 units potentially affected
The defect: Jayco, Inc. (Jayco) is recalling various 2002-2016 recreational vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V746-9524.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
The risk: In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
The remedy: Jayco will notify owners, instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Jayco customer service at 1-800-283-8267, or Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information.
Jayco, Inc.View on NHTSA.gov
06V095000

ELECTRICAL SYSTEM:WIRING

Mar 31, 2006
1,107 units potentially affected
The defect: CERTAIN MOTOR HOMES BUILT ON FORD CHASSIS MAY EXPERIENCE STALLING WITHOUT WARNING WHILE DRIVING AND MAY OR MAY NOT RESTART.
The risk: SHOULD THE ENGINE STALL, A VEHICLE CRASH COULD OCCUR.
The remedy: FORD MOTOR COMPANY IS CONDUCTING THE OWNER NOTIFICATION AND REMEDY FOR THIS CAMPAIGN. DEALERS WILL UPGRADE THE FUEL INJECTION CONTROL MODULE (FICM) WIRE HARNESS OR REPLACED, AND/OR HAVE A NEW INJECTION CONTROL PRESSURE (ICP)) SENSOR CONNECTOR INSTALLED FREE OF CHARGE. OWNERS MAY CONTACT FORD AT 1-800-392-3673 OR JAYCO AT 1-800-283-8267.
JAYCO, INC.View on NHTSA.gov
06V082000

ENGINE AND ENGINE COOLING

Mar 28, 2006
1,107 units potentially affected
The defect: ON CERTAIN MOTOR HOMES BUILT ON FORD E-SERIES CHASSIS, THE AIR FILTER ELEMENT MATERIAL PROCESS RESULTED IN AN AIR FILTER PAPER ELEMENT THAT CAN SMOLDER OR BURN. THIS CHANGE IN FILTER PAPER COMPOSITION, COMBINED WITH THE CONFIGURATION OF THE AIR INDUCTION SYSTEM, MAY ALLOW HOT CARBON PARTICLES TO CONTACT THE AIR FILTER ELEMENT DURING CERTAIN DRIVING CONDITIONS THAT CREATE HOT PARTICLES.
The risk: THESE HOT PARTICLES MAY IGNITE THE AIR FILTER ELEMENT WITH THE POTENTIAL FOR AIR INDUCTION SYSTEM DAMAGE OR UNDERHOOD FIRE.
The remedy: FORD MOTOR COMPANY IS CONDUCTING THE OWNER NOTIFICATION AND REMEDY FOR THIS CAMPAIGN. DEALERS WILL INSPECT AND REPLACE THE AIR FILTER ELEMENT. OWNERS SHOULD CONTACT FORD AT 1-800-392-3673 OR JAYCO AT 1-800-283-8267.
JAYCO, INC.View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Electrical
Filed Mar 13, 2009

THE BATTERY RAN DOWN ON THE CHASSIS AND WAS RECHARGED. THE WARNING LIGHTS IN THE INSTRUMENT CLUSTER DID NOT COME ON, HOWEVER, THE ENGINE STARTED EASILY. TURNED THE ENGINE OFF RESTARTED IT SEVERAL TIMES BUT THE WARNING LIGHTS DID NOT COME ON. ALL OTHER LIGHTS CAME ON AND THE ILLUMINATION FOR THE INSTRUMENT CLUSTER WAS LIGHTED WHEN THE MAIN LIGHT SWITCH WAS TURNED ON BUT NO WARNING LIGHTS, OIL, GAS, TACH,SPEEDOMETER,BATTERY CONDITION, SEAT BELT WARNING, NOTHING. THE MOTOR HOME SAT FOR SEVERAL DAYS AND WHEN STARTED AGAIN THE WARNING LIGHT ALL CAME ON. PREPARED TO GO ON A TRIP WENT OUT TO START THE CAMPER NO WARNING LIGHTS. DROVE FROM ASHLAND TO DODGE CITY ALTERNATOR WAS NOT CHARGING THE BATTERY BUT WITH THE COACH GENERATOR ON THE BATTERY WAS CHARGED AT ABOUT 12.7 VOLTS. JUST OUTSIDE OF DODGE CITY THE LIGHTS CAME ON AND REMAINED ON FOR THE REST OF THE TRIP TO GARDEN AND THE BURTUS FORD DEALER WHO RAN TESTS AND FOUND NOTHING WRONG CHANGED A FUSE UNDER THE DASH. RETURNED TO ASHLAND WITH NO PROBLEM RETURN. THE PROBLEM WAS NOT FIXED. THE WARNING LIGHTS WOULD GO OFF AND ON FOR NO APPARENT REASON. SOMETIMES THEY WOULD STAY ON FOR THE WHOLE TRIP, OTHER TIMES THEY WOULD GO OUT AND STAY OUT. JAYCO WOULD NOT MAKE ANY EFFORT TO FIND THE PROBLEM SAYING IT WAS FORDS PROBLEM AND FORD DEALERS IN THE AREA COULD NOT SEEM TO FIND OUT WHAT WAS HAPPENING. I HAVE TRIED TO TRACE THE PROBLEM BUT TO KNOW AVAIL. IT WOULD SEEM THAT AN INSTRUMENT PANEL MICROPROCESSOR IS SOME HOW INVOLVED. I HAVE TRACED IT TO A POSSIBLE FUSE DIODE BUT CANNOT FIND A REPLACEMENT PART FOR IT. THE ONLY WAY I CAN GO ON A TRIP IS TO USE MY GSR A SPEEDOMETER AND RUN THE COACH GENERATOR TO KEEP THE BATTERY CHARGED. SO FAR THE HEADLIGHTS AND TURN SIGNALS CONTINUE TO WORK BUT THE HEADLIGHTS BLINK OF FOR A FEW MOMENTS AND MAKE IT VERY DIFFICULT TO DRIVE AT NIGHT. THERE HAVE BEEN SOME RECALLS ON THE WORKHORSE CHASSIS INVOLVING FAULTY MICROPROCESSORS AND I WONDER IF I HAVE MISSED A RECALL SOMEWHERE. *TR

NHTSA ID
10261739
Incident
Mar 2, 2007
Mileage
35,879 mi
Fuel system
Filed May 17, 2005

WHILE PREPPING MY 2004 JAYCO GRAYHAWK 24SS CLASS C MOTORHOME FOR OUR NEXT TRIP I DISCOVERED THAT THE FUEL LINE FEEDING THE GENERATOR IS LEAKING. IT LEAKS WHILE THE GENERATOR IS RUNNING AND FOR A WHILE AFTERWARD, I GUESS UNTIL VACUUM STOPS IT. WHAT WAS ESPECIALLY SCARY IS THAT THE HOSE RUNS ABOVE AND PARALLEL TO THE GENERATOR EXHAUST PIPE SO THE GAS LEAKS ONTO THE PIPE. THE RUBBER FUEL LINE WAS SCUFFED AND HAD A PUNCTURE ABOUT A FOOT UPSTREAM FROM THE GENERATOR CONNECTION. MY GUESS IS THAT A PIECE OF HIGHWAY DEBRIS HIT IT WHILE WE WERE COMING BACK FROM OUR PREVIOUS TRIP. THAT FUEL LINE IS FAIRLY EXPOSED BENEATH THE MOTORHOME AND IS JUST SOFT RUBBER. I HATE TO IMAGINE WHAT MIGHT HAVE HAPPENED IF WE HAD RUN THE GENERATOR FOR SOME TIME WITH IT LEAKING-- THE EXHAUST GETS PRETTY HOT. I TOOK IT IN TO A GENERATOR REPAIR SHOP THIS MORNING -MY JAYCO DEALER DOESN'T WORK ON ANYTHING GASOLINE, THOUGH THEY WILL PAY FOR IT UNDER WARRANTY. I ASKED THAT THE FUEL LINE BE REPLACED WITH A HOSE THAT HAS A METAL BRAID OUTER COVER. THE SHOP SAID THEY WOULD TRY TO FIND SOMETHING LIKE THAT FOR ME. SEEMS JAYCO, AND PROBABLY OTHER MANUFACTURERS TOO, COULD DO A BETTER JOB PROTECTING POTETIALLY DANGEROUS PARTS UNDERNEATH THEIR MOTORHOMES.

NHTSA ID
10121246
Incident
May 15, 2005
Mileage
8,600 mi

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

SRP 22-083

EQUIPMENT; FUEL SYSTEM, GASOLINE

Standard Repair Procedure: 4K & 5.5K Generator Overheating – Fuel Hose Protection. Gas generators overheating while traveling. Adding a heatshield sleeve to the fuel line running from the rear axle to the generator fuel line connection.

INC 22-067

EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

JAYCO AND ENTEGRA COACH STORAGE TIPS. INSTRUCTIONS FOR STORING JAYCO AND ENTEGRA COACH DIESEL PUSHERS.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Jayco Greyhawk by model year
YearComplaintsRecallsInvestigationsIssue Index
2026100—
2023020—
2022050—
2021130—
2020250—
2019130—
2018120—
2017430—
2016140—
2015110—
2014110—
2013110—
2012010—
2011010—
2010010—
2009010—
2008120—
2007330—
2006040—
2005080—
2004Viewing280—
2003070—
2002220—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.