RoadVitals

2007 Jayco Seneca

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
4
Latest Aug 13, 2020
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
4
Latest Nov 21, 2017
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
1

Overview

Our database contains 4 NHTSA owner-reported complaints for the 2007 Jayco Seneca, most frequently naming the brakes, electrical and suspension categories. 4 safety recalls have been issued covering this model year; and 2 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Brakes240.0%
  • Electrical240.0%
  • Suspension120.0%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

4 campaigns cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov

EQUIPMENT

Nov 21, 2017
49,563 units potentially affected
The defect: Jayco, Inc. (Jayco) is recalling various 2002-2016 recreational vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V746-9524.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
The risk: In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
The remedy: Jayco will notify owners, instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Jayco customer service at 1-800-283-8267, or Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information.

ELECTRICAL SYSTEM:12V/24V/48V BATTERY:CABLES

May 7, 2008
1,673 units potentially affected
The defect: JAYCO IS RECALLING 1,673 MY 2005-2008 SENECA MOTOR HOMES. AN ELECTRICAL SHORT CAN OCCUR IF THE BATTERY CABLES WERE NOT TUCKED INTO THE COMPARTMENT IN A MANNER THAT DOES NOT ALLOW THE CABLES TO BE PINCHED BETWEEN THE BATTERY SLIDE TRAY AND THE COMPARTMENT DOOR.
The risk: IF THIS CONDITION IS NOT ADDRESSED, IT MAY RESULT IN A FIRE, INJURY OR DEATH.
The remedy: DEALERS WILL RELOCATE THE BATTERY CABLES TO THE REAR BATTERY AND REPOSITION A CLAMP TO PREVENT PINCHING. THE RECALL BEGAN ON MAY 26, 2008. OWNERS MAY CONTACT JAYCO AT 1-574-825-5861.

EQUIPMENT:RECREATIONAL VEHICLE/TRAILER:LPG SYSTEMS

May 6, 2008
1,265 units potentially affected
The defect: JAYCO IS RECALLING 1,265 MY 2005-2008 SENECA '35GS' AND MY 2007-2008 GREYHAWK '33DS' AND '32SS' MOTOR HOMES. THE CONDUIT CLAMP ON THE COPPER LIQUID PROPANE (LP) TUBE FEEDING THE SLIDE-0UT IS INCORRECTLY PLACED WHICH MAY ALLOW THE COPPER TUBE TO BEND AND POSSIBLY LEAK WITH THE MOVEMENT OF THE SLIDE-OUT.
The risk: IF THE COPPER TUBE CRACKED, PRESSURIZED LP GAS MAY ESCAPE INTO THE COMPARTMENT. THIS CONDITION, IF NOT ADDRESSED, MAY RESULT IN A FIRE, INJURY OR DEATH.
The remedy: DEALERS WILL RELOCATE THE CONDUIT CLAMP AND ADD A RUBBER GROMMET TO ALLOW ADHESION. THE RECALL BEGAN ON MAY 26, 2008. OWNERS MAY CONTACT JAYCO AT 1-574-825-5861.

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Brakes
Filed Aug 13, 2020

TL* THE CONTACT OWNS A 2007 JAYCO SENECA MOTORHOME INSTALLED ON A 2006 CHEVY 5000 SERIES CHASSIS. THE CONTACT STATED THAT THE ABS WARNING LIGHT ILLUMINATED INTERMITTENTLY AND THEN REMAINED ILLUMINATED. THE CONTACT HAD AN INDEPENDNENT MECHANIC ATTEMPT TO SCAN THE ISSUE WITH A HANDHELD DEVICE. THE CONTACT STATED THAT THE SCAN TOOL WAS UNABLE TO DETECT ANY FAULT CODES. THE ABS COMPUTER EVENTUALLY COMMUNICATED WITH THE OTHER COMPUTER SYSTEM SHOWING THE OVERALL BRAKE FAILURE WITHIN THE MOTORHOME. THE CONTACT CALLED THE CHASSIS MANUFACTURER AND WAS TOLD THE CONTROL MODULE FOR THE ABS HAD BEEN PLACED ON AN INTERNATIONAL BACK ORDER. THE CONTACT WAS GIVEN A CASE NUMBER. AN UNKNOWN DEALER SUGGESTED THAT THE MODULE NEEDED TO BE REPLACED. THE CONTACT INSTALLED A USED MODULE ON HIS OWN. THE FAILURE MILEAGE WAS 92,000.

NHTSA ID
11349025
Incident
Feb 1, 2020
Mileage
92,000 mi
Suspension
Filed Jan 30, 2015

WHILE ON A TRIP TO FLORIDA, THE REAR OF THE MOTORHOME WAS SAGGING AND SWAYED TERRIBLY OVER UN-EVEN PAVEMENT AND IN WIND GUSTS. UPON MY RETURN HOME, I DID SOME RESEARCH AND FIGURED THAT THE CHASSIS IS UNDERSPRUNG CAUSING HANDLING AND SAFETY ISSUES. THE MANUFACTURER HAS UPGRADED THE SPRINGS ON IDENTICAL MODEL COACHES FROM 15,000 LB SPRINGS TO 19,000 LB SPRINGS AT NO CHARGE. THIS WAS A DESIGN / BUILD ISSUE, NOT A FAULTY PART. I PHONED JAYCO WHO ADMITTED THAT THEY HAD MADE THIS CORRECTION TO OTHER COACHES, BUT WERE NO LONGER DOING SO. IT WOULD APPEAR TO ME THAT A RECALL SHOULD HAVE BEEN DONE TO CORRECT THE DESIGN / BUILD FLAW. *TR

NHTSA ID
10680037
Incident
Jan 25, 2015
Mileage
32,000 mi
Electrical
Filed Apr 11, 2008
Fire reported

MY 2007 JAYCO SENECA MOTOR-HOME WAS LEFT AT AN ARIZONA DEALER FOR WARRANTY REPAIRS. WHILE AT THE DEALERSHIP AND APPROXIMATELY TWO WEEKS AFTER I DROPPED IT OFF THE MOTOR-HOME STARTED ON FIRE WHILE TURNED OFF AND PARKED. IT HAS BEEN DETERMINED THAT A MAIN WIRING HARNESS IN THE REAR BATTERY COMPARTMENT RUBBED THROUGH THE PROTECTIVE COATING AND CAUSED A SHORT STARTING THE FIRE. THE DEALERSHIP SUBSEQUENTLY CHECKED ANOTHER CUSTOMERS JAYCO MOTOR-HOME AND DISCOVERED THE SAME PROBLEM EXISTED BUT THE WIRING HARNESS HAD NOT YET RUBBED THROUGH. MY MOTOR-HOME HAS SUBSTANTIAL FIRE AND SMOKE DAMAGE. JAYCO IS DENYING ANY RESPONSIBLE BY STATING TO ME THAT IT IS THE CUSTOMERS RESPONSIBILITY TO INSPECT WIRING HARNESSES IN CONCEALED ENCLOSED AREAS FOR RUBBING. THIS WIRING HARNESS WAS IN THE SAME POSITION AS IT WAS WHEN THE MOTOR-HOME LEFT THE FACTORY AND THE PLACEMENT OF THE HARNESS IS A SERIOUS SAFETY ISSUE. THE COMPARTMENT WHERE THE FIRE OCCURRED IS RIGHT BELOW THE MAIN BEDROOM IN THE MOTOR-HOME. *TR

NHTSA ID
10224228
Incident
Apr 10, 2008
Mileage
16,000 mi
BrakesElectrical
Filed Mar 19, 2008

11/13/ 2007 GAUGES BEGAN TO LIGHT UP OR NOT WORK. CONDITION HAS ONLY GOTTEN WORSE, LEADING TO THE POWER TRAIN FUSE TO BLOW WHILE DRIVING, LEAVING ME WITH NO POWER STEERING AND LITTLE BRAKES. THE CLUSTER GOES, I ONLY HAVE THE SPEEDOMETER WORKING, WHICH AFFECTS MY EXHAUST BRAKES AND MY ELECTRIC BRAKES THAT CONTROL MY TRAILER. GOD FORBID IF THE FUSE BLOWS WHILE IN THE MOUNTAINS WITH A TRAILER. *TR

NHTSA ID
10221813
Incident
Nov 13, 2007
Mileage
13,000 mi

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

INC 22-067

EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

JAYCO AND ENTEGRA COACH STORAGE TIPS. INSTRUCTIONS FOR STORING JAYCO AND ENTEGRA COACH DIESEL PUSHERS.

TSB-07-009

ENGINE AND ENGINE COOLING:EXHAUST SYSTEM

JAYCO MOTORHOME SERVICE CAMPAIGN: SEE DOCUMENT SEARCH BUTTON FOR OWNER LETTER. STORAGE COMPARTMENT EXHAUST HEAT EXPOSURE. THE EXHAUST HEAT UNDER HEAVY LOADS MAY CAUSE THE PASSENGER SIDE STORAGE COMPARTMENT TO DEFORM. CSC LETTER WAS RECEIVED. *PE

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Jayco Seneca by model year
YearComplaintsRecallsInvestigationsIssue Index
2027010
2026000
2025000
2024000
2023230
2022350
2021140
2020130
2019330
2018030
2017210
2016010
2015020
2014030
2013030
2012020
2011010
2010020
2009010
2008340
2007Viewing440
2006440
2005050

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.