Reports submitted to NHTSA by owners and drivers, shown in full
Data refreshed
Complaints on fileComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
191
Latest May 2, 2019
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
29
Filed in the last 12 monthsReports filed with NHTSA in the trailing 365 days. Recent volume reflects attention and vehicle age as much as anything else.
0
Reports on file since Jan 5, 1995
What this page shows
Our database holds 191 NHTSA owner-reported complaints for the 1989 Jeep Cherokee. Each one is a report filed by an owner or driver and published by NHTSA without most of them being verified. A complaint is not a confirmed defect, not a recall and not a manufacturer bulletin. Narratives are shown exactly as filed.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Complaints, most recent first
Showing 1–25 of 191 · page 1 of 8
Brakes
Filed May 2, 2019
I HAD MY JEEP TOWED TO THE DEALER AS I HAD NO BRAKES AND THE ABS LIGHT WAS ON. I RECEIVED A CALL STATING THAT THE ABS PUMP AND COMPONENTS WERE BAD, AND IT WOULD COST $1600 TO CONVERT IT TO NON ABS WITH MASTER CYLINDER, BOOSTER AND CUSTOM BRAKE LINES. I ASKED WHY IT WASN'T COVERED AS THE RECALL STATED THAT IT WAS UNDER WARRANTY FOR THE LIFE OF THE VEHICLE. I WAS TOLD THAT I COULD PICK UP MY JEEP AND THEY COULD ORDER THE PARTS, BUT THEY WOULD NEVER ARRIVE. I THEN CALLED CHRYSLER CUSTOMER SERVICE ONLY TO BE GIVEN THE RUN AROUND FOR 10 DAYS. AFTER SPEAKING TO SEVERAL PEOPLE, I DEMANDED A SUPERVISOR WHO ALSO STATED THEY COULDN'T HELP ME DUE TO THE AGE OF THE VEHICLE(1989 JEEP CHEROKEE). I EXPLAINED THAT ON THEIR WEBSITE UNDER MY VIN THAT THE RECALL STATED IT WAS COVERED FOR LIFE, MEANING AGE DIDN'T MATTER. THEY STATED THAT I WAS ON THE HOOK FOR THE REPAIR AND THEY COULDN'T CONTACT THE DEALER TO REDUCE THE COST, AND OFFERED NO HELP WHATSOEVER. HOW IS THIS LEGAL? THIS ISN'T A LOCK OR HINGE, IT'S MY ENTIRE BRAKING SYSTEM.
NHTSA ID
11205390
Incident
Apr 23, 2019
Mileage
255,000 mi
Brakes
Filed Jun 5, 2016
DEALERSHIP CAN NOT GET PARTS TO FIX THE ABS BRAKES WHICH WERE RECALLED AND HAVE A LIFETIME WARRANTY. MY JEEP HAS BEEN AT THE DEALERSHIP SINCE NOVEMBER 2015 WAITING FOR PARTS. NOW THEY TELL US THEY WON'T BE ABLE TO GET THEM. I HAVE PAID ABOUT $350 TOWARDS ABS PARTS DURING THE TIME THAT IT HAS BEEN WAITING FOR THE PARTS COVERED UNDER WARRANTY.
NHTSA ID
10872607
Incident
May 31, 2016
Mileage
153,000 mi
Other / unspecified
Filed May 2, 2016
Crash reported1 injury reported
I BROUGHT THE VEHICLE IN FEBRUARY 2016 AND I DROVE IT FOR 6 WEEKS. I WAS DRIVING TO WORK AT 75 MPH WHEN THE REAR PASSENGER SIDE TIRE DELAMINATED AND CAUSED A WRECK IN WHICH THE VEHICLE ROLLED 3 TIMES I GOT OUT OF THE VEHICLE WITH MINOR INJURYS. THE PASSENGER REAR TIRE DOT STAMP IS AS FOLLOWS.BEYK8L1328.
NHTSA ID
10862565
Incident
Apr 3, 2016
Mileage
219,051 mi
Driver assistancePowertrain (other)
Filed Jul 27, 2015
TL* THE CONTACT OWNS A 1989 JEEP CHEROKEE. WHILE PLACING THE VEHICLE IN REVERSE, IT IMMEDIATELY ACCELERATED TO 22 MPH OUT OF THE DRIVEWAY. THE CONTACT HAD TO PLACE BOTH FEET ON THE BRAKE PEDAL IN ORDER TO SEIZE THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 97,000.
NHTSA ID
10743940
Incident
Jul 16, 2015
Mileage
97,000 mi
Brakes
Filed Jan 2, 2014
TL* THE CONTACT OWNS A 1989 JEEP CHEROKEE. THE CONTACT STATED THAT HIS VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 96V260000 (SERVICE BRAKES, HYDRAULIC). THE MANUFACTURER AND DEALER WERE CONTACTED AND STATED THAT THE PART WOULD BE ORDERED FOR THE RECALL REPAIR. THE DEALER WAS UNABLE TO OBTAIN THE PART ONE MONTH LATER OR PROVIDE A DATE OF ARRIVAL. THE CONTACT STATED THE BRAKES WERE UNRESPONSIVE WHEN APPLIED. THE BRAKE LIGHT WARNING LIGHT WAS ALSO ILLUMINATED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 304,074.
NHTSA ID
10558216
Incident
Aug 8, 2013
Mileage
304,074 mi
Brakes
Filed Dec 10, 2013
TL* THE CONTACT OWNS A 1989 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING 30 MPH, THE ABS WARNING LIGHT ILLUMINATED. THE CONTACT STATED THAT HE ATTEMPTED TO STOP THE VEHICLE BUT THE BRAKES FAILED. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION WHERE THEY STATED THAT THE BRAKE ACTUATOR PISTON ASSEMBLY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 96V260000 (SERVICE BRAKES, HYDRAULIC ) BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 100,000. *TR
NHTSA ID
10555425
Incident
Dec 11, 2003
Mileage
100,000 mi
Brakes
Filed Nov 6, 2013
1989 JEEP CHEROKEE. ATTORNEY REPRESENTING CONSUMER WRITES IN REGARDS TO ANTI LOCK BRAKE SYSTEM RECALL NOTICE. *SMD THE VEHICLE DEVELOPED AN ANTI-LOCK BRAKE PROBLEM AND WAS TAKEN TO THE DEALER ON JANUARY 24, 2013 FOR REPAIRS. SINCE THAT TIME, THE CONSUMER HAS MADE NUMEROUS CALLS TO THE DEALER TO TRY AND GET THE PROBLEM FIXED. THE CONSUMER WAS INFORMED THE ANTI-LOCK BRAKE PROBLEM WAS A LIFETIME RECALL AND IT WOULD BE RECTIFIED. HOWEVER, IT HAS BEEN 9 MONTHS, AND THE REPLACEMENT STILL HASN'T OCCURRED.
NHTSA ID
10551258
Incident
Jan 24, 2013
Brakes
Filed Mar 12, 2008
TL*THE CONTACT OWNS A 1989 JEEP CHEROKEE. THE CONTACT RECEIVED A RECALL NOTICE FOR THE SERVICE BRAKES, HYDRAULIC: ANTILOCK AND TOOK THE VEHICLE TO THE DEALER. THE DEALER STATED THAT THE VEHICLE COULD NOT BE REPAIRED DUE TO OTHER BRAKE SYSTEM FAILURES THAT WERE PRESENT. THE CONTACT DOES NOT WISH TO HAVE THE OTHER FAILURES CORRECTED AT THIS TIME. THE RECALL NUMBER WAS UNKNOWN. THE FAILURE MILEAGE WAS 127,251 AND CURRENT MILEAGE WAS 128,000.
NHTSA ID
10220927
Incident
Nov 6, 2007
Mileage
127,251 mi
SteeringSuspension
Filed Aug 13, 2007
TL*THE CONTACT OWNS A 1989 JEEP CHEROKEE. THE CONTACT STATED THAT THE SHOCK ABSORBER FAILS INTERMITTENTLY AND CAUSES THE VEHICLE TO SHAKE VIOLENTLY. THERE ARE THREE BOLTS THAT HOLD THE STEERING FRAME TOGETHER, AND ONCE THE FAILURE OCCURS, THE STEERING FAILS ALSO. HE STATED THAT THREE OF THE BOLTS HAVE FAILED AND CAUSED A NEAR CRASH DUE TO THE LOSS OF STEERING CONTROL. HE TOOK THE VEHICLE TO A REPAIR SHOP WHERE THEY RE-WELDED THE BOLTS TO THE VEHICLE. THE REPAIR SHOP STATED THAT THE FAILURES WERE DUE TO A DESIGN FLAW. THE VIN AND SPEED WERE UNKNOWN AND MILEAGES WERE UNKNOWN DUE TO A CRACKED ODOMETER.
NHTSA ID
10199429
Incident
Jan 1, 2004
Transmission
Filed Aug 9, 2006
CLUTCH MASTER CYLINDER(CMC) PRESSURE FAILED AT HOME; DISCOVERED CLUTCH PEDAL PIVOT BRACKET CRACKED AND BROKEN WHEN REPLACING CMC. DISCOVERED ONLY TOP HALF OF BRACKET WELDED TO PIVOT WHICH CAUSED STRESS IN THE LOWER HALF AT THE DIAMETER CROSS SECTION. FORTUNATELY, TEENAGE DAUGHTER WAS NOT DRIVING AT TIME OF FAILURE. BROKEN PARTS REMOVED TO WELDING SHOP FOR CORRECT REPAIR. *NM
NHTSA ID
10165000
Incident
Aug 7, 2006
Mileage
139,267 mi
Suspension
Filed Apr 28, 2004
CONSUMER COMPLAINED ABOUT A FRONT SUSPENSION PROBLEM. WHEN MAKING A TURN THE WHEELS MADE A NOISE. ALSO, WHILE DRIVING ABOVE 30 MPH VEHICLE SHOOK. CONSUMER ALREADY PURCHASED 2 SETS OF BALL JOINTS FOR THIS VEHICLE. *AK UPDATED 4/6/2006 - *NM
NHTSA ID
10071785
Incident
Apr 28, 2004
Filed Apr 20, 2004
REQUEST A COMPLETE LIST OF ALL RECALL FOR 1989 JEEP CHEROKEE LAREDO. *PH *NM
NHTSA ID
10071551
Brakes
Filed Dec 18, 2003
CONSUMER HAD TO USE BOTH FEET TO DEPRESS THE BRAKE PEDAL TO STOP THE VEHICLE. BRAKES FELT LIKE THEY DIDN'T HAVE ANY POWER. RECALL 96V26000 WAS ISSUED FOR FOR ABS FAILURE, BUT THIS VEHICLE WAS NOT INCLUDED IN THE RECALL DUE TO VIN. *AK
NHTSA ID
10051742
Incident
Nov 13, 2003
Mileage
120,000 mi
Driver assistance
Filed Sep 9, 2003
Crash reported
WHILE APPROACHING A STOP SIGN AND WITHOUT WARNING VEHICLE SUDDENLY ACCELERATED INTO TRAFFIC, CAUSING A COLLISION WITH ANOTHER VEHICLE. THERE WERE NO INJURIES OR FATALITY. *AK
NHTSA ID
10038552
Incident
Sep 9, 2003
Brakes
Filed Jul 14, 2003
WHILE TRAVELING ON THE HIGHWAY AND WITHOUT PRIOR WARNING ABS BRAKING SYSTEM LIGHT WILL APPEAR ON THE DASHBOARD. *AK
NHTSA ID
10027222
Incident
Jul 14, 2003
Brakes
Filed Jun 23, 2003
Fire reported
BRAKE MASTER CYLINDER TO COMPRESSOR ON OPPOSITE SIDE HOSE LEAK CAUSING FIRE FROM BRAKE FLUID STREAM. *JB
NHTSA ID
10023623
Incident
Nov 19, 2002
Mileage
140,000 mi
Brakes
Filed Mar 11, 2003
CONSUMER WAS INFORMED NO PARTS WERE AVAILABLE REGARDING RECALL 96 V 260 000. ABS.*JB
NHTSA ID
10011313
Driver assistance
Filed Oct 15, 2002
CONSUMER STATES THAT THE ENGINE REV'S TOO HIGH AND WILL NOT COME DOWN TO NORMAL IDLE. THE CONSUMER HAS TO TURN OFF ENGINE/KEY TO GET VEHICLE TO IDLE DOWN. MR THE SAFETY RECALL; THROTTLE POSITION SENSOR WAS PERFORMED ON THIS VEHICLE. *SCC
NHTSA ID
8020786
Incident
Oct 10, 2002
Brakes
Filed Sep 24, 2002
Crash reported
CONSUMER STATES THAT WHILE DRIVING AT ANY SPEED VEHICLE WILL VIBRATE, VIBRATION WORSEN IMTERMITTINGLY WHEN BRAKES ARE APPLYED, HAD VEHCILE SERVICED NUMEROUS TIMES DEALER CANNOT LOCATE PROBLEM. FINALLY THE PROBLEM RESULTED IN LOST OF VEHCLE CAUING AN ACCIDENT. NLM
NHTSA ID
8019317
Incident
Aug 24, 2001
EngineSuspension
Filed Jul 22, 2002
WHILE FRONT END FELL OFF VEHICLE STARTED SMOKING.CONTACTED DEALER. COOLING RESERVIOR CRACKED.DEALER SAID THIS WAS A COMMON,EVEN WITH NEWER MODELS. *AK
NHTSA ID
8014440
Incident
Jul 14, 2002
Brakes
Filed Jun 27, 2002
CONSUMER HAD A MECHANIC TO CHECK THE BRAKE LINES AND PUT ON NEW BRAKE SHOES. AFTER THE REPAIRS, THE CONSUMER WAS INFORMED THAT THERE MAY BE A PROBLEM WITH THE MASTER CYLINDER OR THE POWER BOOSTER. CONSUMER TOOK THE VEHICLE TO THE DEALERSHIP AND THE VEHICLE WAS DIAGNOSED AS NEEDING $2000 WORTH OF WORK DONE TO CORRECT THE PROBLEM. THE CONSUMER TOOK THE VEHICLE TO AN INDEPENDENT SHOP FOR A SECOND OPINION. IT WAS EXPLAINED TO THE CONSUMER, THAT THE PROBLEM WAS THE BRAKE ACTUATOR PISTON ASSEMBLY AND THE PUMP MOTOR ASSEMBLY. THERE IS A RECALL FOUND ON THE INTERNET PERTAINING TO THE SAME YEAR, MAKE/MODEL OF CONSUMERS VEHICLE. CONSUMER IS HAVING A PROBLEM CONTACTING THE CHRYSLER CORP. PERTAINING TO THE RECALL. *JG UPDATED *JB
NHTSA ID
566298
Incident
Jun 1, 2002
Fuel system
Filed Feb 14, 2002
Crash reportedFire reported
THE FUEL INJECTORS ARE TWO PART MACHINED, ONE PART PLASTIC ONE PART METAL. THEY WILL SEPARATE AND CAUSE FIRE. THIS WILL CAUSE DEATH AND COST MONEY. THIS IS A DEFECT THAT NEEDS TO BE RECALLED, IM ASTONISHED IT HAS NOT YET BEEN. THIS COSTS THE CONSUMER 80$ EACH, AND IN THE END IT ADDS UP TO ALMOST BUYING A WHOLE NEW ENGINE, SOMETHING IS WRONG WITH THIS EQUASION.*AK
NHTSA ID
758209
Incident
Feb 2, 2002
Fuel system
Filed Feb 8, 2002
WHILE STARTING ENGINE WILL ACCELERATE, CAUSING VEHICLE TO VIBRATE. MECHANIC FOUND DEFECT WITHIN FUEL INJECTION SYSTEM. *AK
NHTSA ID
8003784
Brakes
Filed Feb 5, 2002
THE ABS SYSTEM IN THIS JEEP HAS BEEN REPAIRED UNDER RECALL 3 TIMES! EACH TIME THE BRAKES FAILAGAIN. THIS TIME WE ARE BEING CHARGED FOR THE ACCUMULATOR WHICH IS AN INTERGRAL PART OF THE ABS SYSTME WHICH KEEPS FAILING. A PREVIOUS OWNER HAD TAKEN THIS JEEP IN SEVERAL TIMES DUE TO THE SAME FAILING SYSTEM BUT T WAS BEFORE THE RECALL WENT INTO EFFECT... CHRYSLER WILL NTO PAY TO REPLACE THE ACCUMULATOR EVEN THOUGH THIS IS NOT "NORMAL " WEAR AND TEAR! THIS JEEP IS A DEATH TRAP AND AFTER 3 TRIPS TO THE JEEP DEALER HAS YET TO BE FIXED. NOW IM HAVING TO PAY FOR WHAT SHOULD BE COVERED UNDER RECCALL! THE LAST TIME THE BRAKES "WENT OUT" /FAILED I HAD MY TODDLER IN THE CAR... I WONT ALLOW CHRYSLERS NEGLEGENCE TO HARM MY CHILD. I WOUDL SELL THIS BUT THEN SOMEONE ELSE WOULD END UP WITH A DEATHTRAP AND I WOULD NEVER BE ABLE TO SLEEP. I JUST WANT IT FIXED... FOR FREE SINCE THE PROBLEM IS IN THE MANUFACTURING!
NHTSA ID
757810
Incident
Dec 3, 2001
Driver assistance
Filed Dec 6, 2001
AT START UP RPMS GO TO 3000-3500 WITHOUT APPLYING ACCELERATOR, THEN RPM'S STAY UP 80 % OF TIME.*AK
NHTSA ID
899936
Incident
Nov 1, 2001
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Narrow this down by component
Categories with enough reports to have a page of their own