RoadVitals

1989 Jeep Cherokee Problems

Owner-reported complaints filed with NHTSA, grouped by component

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
191
Latest May 2, 2019
Components namedHow many of our component categories appear on at least one report for this model year. One report can name several.
17
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
29

What this page shows

Everything below is an owner-reported complaint submitted to NHTSA about the 1989 Jeep Cherokee, grouped by the component NHTSA recorded on the report. These are not confirmed defects, and they are not recalls. NHTSA does not verify most reports before publishing them, and a category with more reports in it is not evidence that a part is defective.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Reports by component

Ranked by how many owner reports name each component category

  • Brakes9239.7%
  • Engine135.6%
  • Body & structure73.0%
  • Seat belts73.0%
  • Suspension73.0%
  • Visibility52.2%
  • Interior & seats52.2%
  • Tires & wheels52.2%
  • Exterior lighting41.7%
  • Steering31.3%
  • Other / unspecified20.9%
  • Heating & air conditioning10.4%
  • Powertrain (other)10.4%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Each component in detail

What the reports in each category say, in the owners' own words

Brakes

Reports naming service brakes, the antilock braking system, brake hoses, master cylinders or the parking brake.

92
reports

From owner reports, verbatim

I HAD MY JEEP TOWED TO THE DEALER AS I HAD NO BRAKES AND THE ABS LIGHT WAS ON. I RECEIVED A CALL STATING THAT THE ABS PUMP AND COMPONENTS WERE BAD, AND IT WOULD COST $1600 TO CONVERT IT TO NON ABS WITH MASTER CYLINDER, BOOSTER AND CUSTOM BRAKE LINES. I ASKED WHY IT WASN'T COVERED AS THE RECALL STATED THAT IT WAS UNDER WARRANTY FOR THE LIFE OF THE VEHICLE. I WAS TOLD THAT I COULD PICK UP MY JEEP AND THEY COULD ORDER THE PARTS, BUT THEY WOULD NEVER ARRIVE. I THEN CALLED CHRYSLER CUSTOMER SERVICE ONLY TO BE GIVEN THE RUN AROUND FOR 10 DAYS. AFTER SPEAKING TO SEVERAL PEOPLE, I DEMANDED A SUPERVISOR WHO ALSO STATED THEY COULDN'T HELP ME DUE TO THE AGE OF THE VEHICLE(1989 JEEP CHEROKEE). I EXPLAINED THAT ON THEIR WEBSITE UNDER MY VIN THAT THE RECALL STATED IT WAS COVERED FOR LIFE, MEANING AGE DIDN'T MATTER. THEY STATED THAT I WAS ON THE HOOK FOR THE REPAIR AND THEY COULDN'T CONTACT THE DEALER TO REDUCE THE COST, AND OFFERED NO HELP WHATSOEVER. HOW IS THIS LEGAL? THIS ISN'T A LOCK OR HINGE, IT'S MY ENTIRE BRAKING SYSTEM.

NHTSA ID 11205390 · filed May 2, 2019

DEALERSHIP CAN NOT GET PARTS TO FIX THE ABS BRAKES WHICH WERE RECALLED AND HAVE A LIFETIME WARRANTY. MY JEEP HAS BEEN AT THE DEALERSHIP SINCE NOVEMBER 2015 WAITING FOR PARTS. NOW THEY TELL US THEY WON'T BE ABLE TO GET THEM. I HAVE PAID ABOUT $350 TOWARDS ABS PARTS DURING THE TIME THAT IT HAS BEEN WAITING FOR THE PARTS COVERED UNDER WARRANTY.

NHTSA ID 10872607 · filed Jun 5, 2016
All 92 reports naming brakes

Driver assistance

Reports naming forward-collision avoidance, lane keeping, back-over prevention, cruise control and related electronic driver-assistance systems.

45
reports

From owner reports, verbatim

TL* THE CONTACT OWNS A 1989 JEEP CHEROKEE. WHILE PLACING THE VEHICLE IN REVERSE, IT IMMEDIATELY ACCELERATED TO 22 MPH OUT OF THE DRIVEWAY. THE CONTACT HAD TO PLACE BOTH FEET ON THE BRAKE PEDAL IN ORDER TO SEIZE THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 97,000.

NHTSA ID 10743940 · filed Jul 27, 2015

WHILE APPROACHING A STOP SIGN AND WITHOUT WARNING VEHICLE SUDDENLY ACCELERATED INTO TRAFFIC, CAUSING A COLLISION WITH ANOTHER VEHICLE. THERE WERE NO INJURIES OR FATALITY. *AK

NHTSA ID 10038552 · filed Sep 9, 2003
All 45 reports naming driver assistance

Fuel system

Reports naming fuel storage or delivery — tanks, pumps, lines, injectors and fuel leaks.

15
reports

From owner reports, verbatim

THE FUEL INJECTORS ARE TWO PART MACHINED, ONE PART PLASTIC ONE PART METAL. THEY WILL SEPARATE AND CAUSE FIRE. THIS WILL CAUSE DEATH AND COST MONEY. THIS IS A DEFECT THAT NEEDS TO BE RECALLED, IM ASTONISHED IT HAS NOT YET BEEN. THIS COSTS THE CONSUMER 80$ EACH, AND IN THE END IT ADDS UP TO ALMOST BUYING A WHOLE NEW ENGINE, SOMETHING IS WRONG WITH THIS EQUASION.*AK

NHTSA ID 758209 · filed Feb 14, 2002

WHILE STARTING ENGINE WILL ACCELERATE, CAUSING VEHICLE TO VIBRATE. MECHANIC FOUND DEFECT WITHIN FUEL INJECTION SYSTEM. *AK

NHTSA ID 8003784 · filed Feb 8, 2002
All 15 reports naming fuel system

Engine

Reports naming the engine itself — including stalling, misfires, oil consumption, cooling and internal engine components.

13
reports

From owner reports, verbatim

WHILE FRONT END FELL OFF VEHICLE STARTED SMOKING.CONTACTED DEALER. COOLING RESERVIOR CRACKED.DEALER SAID THIS WAS A COMMON,EVEN WITH NEWER MODELS. *AK

NHTSA ID 8014440 · filed Jul 22, 2002

CONSUMER EXPERIENCED ELECTRICAL WIRING PROBLEMS WITH THE VEHICLE WHICH CAUSED THE HEADLIGHTS, TAIL LIGHTS AND GAUGE LIGHTS TO FAIL, ALSO THE DRIVERS POWER WINDOW WIRES CAUGHT ON FIRE. NLM

NHTSA ID 553956 · filed Aug 23, 2000
All 13 reports naming engine

Electrical

Reports naming the electrical system — wiring, battery, charging, control modules, infotainment and electrical accessories.

12
reports

From owner reports, verbatim

CONSUMER EXPERIENCED ELECTRICAL WIRING PROBLEMS WITH THE VEHICLE WHICH CAUSED THE HEADLIGHTS, TAIL LIGHTS AND GAUGE LIGHTS TO FAIL, ALSO THE DRIVERS POWER WINDOW WIRES CAUGHT ON FIRE. NLM

NHTSA ID 553956 · filed Aug 23, 2000

WHILE DRIVING NOTICED THAT THERE WAS SMOKE COMING FROM UNDER THE HOOD. GOT OUT AND LOOKED UNDER THE HOOD, AND THERE WAS A FIRE. DRIVER DID NOT DISCOVER FROM WHERE THE FIRE CAME FROM. BUT WAS AWARE THAT THERE HAVE BEEN MANY COMPLAINTS ABOUT UNDER THE HOOD FIRES. *AK

NHTSA ID 822799 · filed Apr 24, 1998
All 12 reports naming electrical

Transmission

Reports naming the automatic or manual transmission, including shifting behaviour, shudder, slipping and transmission control modules.

8
reports

From owner reports, verbatim

CLUTCH MASTER CYLINDER(CMC) PRESSURE FAILED AT HOME; DISCOVERED CLUTCH PEDAL PIVOT BRACKET CRACKED AND BROKEN WHEN REPLACING CMC. DISCOVERED ONLY TOP HALF OF BRACKET WELDED TO PIVOT WHICH CAUSED STRESS IN THE LOWER HALF AT THE DIAMETER CROSS SECTION. FORTUNATELY, TEENAGE DAUGHTER WAS NOT DRIVING AT TIME OF FAILURE. BROKEN PARTS REMOVED TO WELDING SHOP FOR CORRECT REPAIR. *NM

NHTSA ID 10165000 · filed Aug 9, 2006

WHILE TRAVELING CONSUMER NOTICED VEHICLE WOULD NOT SHIFT INTO HIGHER GEAR. PLEASE PROVIDE FURTHER INFORMATION.*AK

NHTSA ID 871812 · filed Sep 29, 2000
All 8 reports naming transmission

Body & structure

Reports naming the vehicle structure, frame, body panels, doors, hood and trim.

7
reports

From owner reports, verbatim

PAINT IS PEELING BADLY AND DISCOLORED.

NHTSA ID 532803 · filed Mar 13, 1998

BRAKE PADS WORN/FAILED.

NHTSA ID 518567 · filed Jun 16, 1997

Too few reports in this category for a page of its own — they appear in the full complaint list.

Seat belts

Reports naming seat belts, buckles, retractors and pretensioners.

7
reports

From owner reports, verbatim

VEHICLE WAS INVOLVED IN A FRONTAL COLLISION OF 45 MPH, AND DRIVER'S SIDE SHOULDER BELT DID NOT LOCK IN PLACE, CAUSING DRIVER TO HIT STEERING WHEEL AND FORCE OVER TO PASSENGER'S SIDE, AND HIT SIDE WINDOW. MANUFACTURER WAS NOT NOTIFIED AT THIS TIME. *AK

NHTSA ID 872524 · filed Oct 8, 2000

DRIVER'S SIDE SEAT BELT RECEPTACLE FAILED, PREVENTING PROPER LATCHING.

NHTSA ID 523776 · filed Oct 15, 1997

Too few reports in this category for a page of its own — they appear in the full complaint list.

Suspension

Reports naming suspension components — springs, struts, shocks, control arms and related hardware.

7
reports

From owner reports, verbatim

TL*THE CONTACT OWNS A 1989 JEEP CHEROKEE. THE CONTACT STATED THAT THE SHOCK ABSORBER FAILS INTERMITTENTLY AND CAUSES THE VEHICLE TO SHAKE VIOLENTLY. THERE ARE THREE BOLTS THAT HOLD THE STEERING FRAME TOGETHER, AND ONCE THE FAILURE OCCURS, THE STEERING FAILS ALSO. HE STATED THAT THREE OF THE BOLTS HAVE FAILED AND CAUSED A NEAR CRASH DUE TO THE LOSS OF STEERING CONTROL. HE TOOK THE VEHICLE TO A REPAIR SHOP WHERE THEY RE-WELDED THE BOLTS TO THE VEHICLE. THE REPAIR SHOP STATED THAT THE FAILURES WERE DUE TO A DESIGN FLAW. THE VIN AND SPEED WERE UNKNOWN AND MILEAGES WERE UNKNOWN DUE TO A CRACKED ODOMETER.

NHTSA ID 10199429 · filed Aug 13, 2007

CONSUMER COMPLAINED ABOUT A FRONT SUSPENSION PROBLEM. WHEN MAKING A TURN THE WHEELS MADE A NOISE. ALSO, WHILE DRIVING ABOVE 30 MPH VEHICLE SHOOK. CONSUMER ALREADY PURCHASED 2 SETS OF BALL JOINTS FOR THIS VEHICLE. *AK UPDATED 4/6/2006 - *NM

NHTSA ID 10071785 · filed Apr 28, 2004

Too few reports in this category for a page of its own — they appear in the full complaint list.

Visibility

Reports naming windshields, glass, wipers, defrosters and mirrors.

5
reports

From owner reports, verbatim

RIGHT FRONT OUTSIDE MIRROR, DUE TO DESIGN, CANNOT BE ADJUSTED WITH THE CONTROL KNOB CAUSING THE DRIVE TO TURN HEAD AROUND IN TRAFFIC TO SEE BLIND SPOT. NLM

NHTSA ID 550372 · filed Jan 11, 2000

CRUISE CONTROL SWITCH DISCONNECTED.

NHTSA ID 521521 · filed Aug 21, 1997

Too few reports in this category for a page of its own — they appear in the full complaint list.

Interior & seats

Reports naming seats, latches, locks, linkages and interior fittings.

5
reports

From owner reports, verbatim

THERE WAS A SHORT CIRCUIT THAT SET A FIRE UNDER THE DASHBOARD IN THE FRONT PASSENGER SIDE OF THE VEHICLE. *AK

NHTSA ID 703582 · filed Feb 22, 1999

HEAD LIGHT SWITCH SHORTED OUT.

NHTSA ID 522781 · filed Sep 30, 1997

Too few reports in this category for a page of its own — they appear in the full complaint list.

Tires & wheels

Reports naming tires, wheels, hubs, or the tire-pressure monitoring system.

5
reports

From owner reports, verbatim

THIS TIRE AND RIM IS THE ORIGINAL SPARE TIRE THAT CAME WITH THE VEHICLE WHEN NEW. SPARE TIRE WAS MOUNTED ON REAR AXLE OF VEHICLE FOR FIRST TIME USE. AFTER A FEW MILES OF USE, NOTICED A TIRE WOBBLE CONDITION. THOUGHT IT WAS ONE OF THE FRONT TIRES SO REPLACED THEM WITH NEW. PROBLEM PERSISTED. SWAPPED OUT REAR TIRES AND RIMS WITH OTHERS AND ISOLATED THE PROBLEM TO BE THE NOS SPARE THAT I HAD JUST PUT ON 100 MILES EARLIER. WITH THE INTENTION OF BRINGING THE TIRE/RIM TO A TIRE DEALER FOR INSPECTION, REMOUNTED THIS TIRE/RIM IN THE SPARE TIRE CARRIER IN PASSENGER COMPARTMENT. THE NEXT DAY, I WENT OUT TO THE VEHICLE AND NOTICED THAT THE TIRE HAD EXPLODED. FORTUNATELY A WINDOW WAS LEFT DOWN. OTHERWISE, ALL THE VEHICLE GLASS WOULD HAVE BEEN BLOWN OUT FROM THE EXPLOSION, POSSIBLY INJURING A PEDESTRIAN NEARBY. IF A PERSON HAD BEEN IN THE VEHICLE, ESPECIALLY IF SITTING RIGHT IN FRONT OF THE TIRE, THEY COULD HAVE BEEN INJURED SEVERELY OR LOST THEIR EARDRUMS. I STILL HAVE THE TIRE FOR INSPECTION.*AK (DOT NUMBER: M3CC861X3 TIRESIZE: P205/75R15)

NHTSA ID 747631 · filed Jun 30, 2001

WAS TRAVELING 50MPH & HAD HEARD A NOISE. STARTED TO HAVE SHAKING IN THE STEERING WHEEL. STOPPED VEHICLE & CHECKED TIRES. LEFT FRONT TIRE WAS FLAT & THE TREAD HAD SEPARATED & WAS SHREDDED. HAD TO GET TIRE REPLACED, BUT DID NOT HAVE TIRE. TIRES WERE NOT THE ORIGINAL TIRES ON THE JEEP CHEROKEE. FIRESTONE ATX, 0235/75RF15 WITH 20,000 MILES ON A 1989 JEEP, CHEROKEE.*AK FIRESTONE REPLACED THE THREE TIRES AT NO CHARGE TO CUSTOMER. *YH

NHTSA ID 870898 · filed Sep 19, 2000

Too few reports in this category for a page of its own — they appear in the full complaint list.

Exterior lighting

Reports naming headlights, tail lights, turn signals and other exterior lighting.

4
reports

From owner reports, verbatim

MASTER CYLINDER FAILED. *AK

NHTSA ID 533159 · filed Mar 23, 1998

HEAD LIGHT SWITCH SHORTED OUT.

NHTSA ID 522781 · filed Sep 30, 1997

Too few reports in this category for a page of its own — they appear in the full complaint list.

Steering

Reports naming the steering system — racks, columns, power-steering assist and steering linkage.

3
reports

From owner reports, verbatim

TL*THE CONTACT OWNS A 1989 JEEP CHEROKEE. THE CONTACT STATED THAT THE SHOCK ABSORBER FAILS INTERMITTENTLY AND CAUSES THE VEHICLE TO SHAKE VIOLENTLY. THERE ARE THREE BOLTS THAT HOLD THE STEERING FRAME TOGETHER, AND ONCE THE FAILURE OCCURS, THE STEERING FAILS ALSO. HE STATED THAT THREE OF THE BOLTS HAVE FAILED AND CAUSED A NEAR CRASH DUE TO THE LOSS OF STEERING CONTROL. HE TOOK THE VEHICLE TO A REPAIR SHOP WHERE THEY RE-WELDED THE BOLTS TO THE VEHICLE. THE REPAIR SHOP STATED THAT THE FAILURES WERE DUE TO A DESIGN FLAW. THE VIN AND SPEED WERE UNKNOWN AND MILEAGES WERE UNKNOWN DUE TO A CRACKED ODOMETER.

NHTSA ID 10199429 · filed Aug 13, 2007

STEERING COLUMN IS CRACKED FROM COLUMN ALL THE WAY ACROSS TO THE PASSENGER SIDE. OWNER HAS BEEN TO DLR 6 TIMES. *AK

NHTSA ID 813787 · filed Jul 3, 1997

Too few reports in this category for a page of its own — they appear in the full complaint list.

Other / unspecified

Reports whose component NHTSA recorded as unknown, or that do not map to one of the categories above.

2
reports

From owner reports, verbatim

I BROUGHT THE VEHICLE IN FEBRUARY 2016 AND I DROVE IT FOR 6 WEEKS. I WAS DRIVING TO WORK AT 75 MPH WHEN THE REAR PASSENGER SIDE TIRE DELAMINATED AND CAUSED A WRECK IN WHICH THE VEHICLE ROLLED 3 TIMES I GOT OUT OF THE VEHICLE WITH MINOR INJURYS. THE PASSENGER REAR TIRE DOT STAMP IS AS FOLLOWS.BEYK8L1328.

NHTSA ID 10862565 · filed May 2, 2016

DISABLED DRIVER, CLAIMS WAS CHEATED BY CHRYSLER AND FORCED TO SIGN A CONTRACT FOR A NEW VEHICLE. WAS TOLD THAT HER ORIGINAL VEHICLE HAS A SAFETY DEFECT; THE WHEELS WOULD FALL OFF. *AK

NHTSA ID 514498 · filed Apr 2, 1997

Too few reports in this category for a page of its own — they appear in the full complaint list.

Heating & air conditioning

Reports naming the heating, ventilation and air-conditioning system.

1
report

From owner reports, verbatim

BRAKE PADS WORN/FAILED.

NHTSA ID 518567 · filed Jun 16, 1997

Too few reports in this category for a page of its own — they appear in the full complaint list.

Powertrain (other)

Powertrain reports that are not specifically the engine or transmission — driveshafts, axles, transfer cases and differentials.

1
report

From owner reports, verbatim

TL* THE CONTACT OWNS A 1989 JEEP CHEROKEE. WHILE PLACING THE VEHICLE IN REVERSE, IT IMMEDIATELY ACCELERATED TO 22 MPH OUT OF THE DRIVEWAY. THE CONTACT HAD TO PLACE BOTH FEET ON THE BRAKE PEDAL IN ORDER TO SEIZE THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 97,000.

NHTSA ID 10743940 · filed Jul 27, 2015

Too few reports in this category for a page of its own — they appear in the full complaint list.

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Elsewhere on this vehicle

Data sources

Data on this page last refreshed .