1989 Jeep Cherokee Problems
Owner-reported complaints filed with NHTSA, grouped by component
Data refreshed
What this page shows
Everything below is an owner-reported complaint submitted to NHTSA about the 1989 Jeep Cherokee, grouped by the component NHTSA recorded on the report. These are not confirmed defects, and they are not recalls. NHTSA does not verify most reports before publishing them, and a category with more reports in it is not evidence that a part is defective.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Reports by component
Ranked by how many owner reports name each component category
- Brakes9239.7%
- Driver assistance4519.4%
- Fuel system156.5%
- Engine135.6%
- Electrical125.2%
- Transmission83.4%
- Body & structure73.0%
- Seat belts73.0%
- Suspension73.0%
- Visibility52.2%
- Interior & seats52.2%
- Tires & wheels52.2%
- Exterior lighting41.7%
- Steering31.3%
- Other / unspecified20.9%
- Heating & air conditioning10.4%
- Powertrain (other)10.4%
Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.
Each component in detail
What the reports in each category say, in the owners' own words
Brakes
Reports naming service brakes, the antilock braking system, brake hoses, master cylinders or the parking brake.
From owner reports, verbatim
I HAD MY JEEP TOWED TO THE DEALER AS I HAD NO BRAKES AND THE ABS LIGHT WAS ON. I RECEIVED A CALL STATING THAT THE ABS PUMP AND COMPONENTS WERE BAD, AND IT WOULD COST $1600 TO CONVERT IT TO NON ABS WITH MASTER CYLINDER, BOOSTER AND CUSTOM BRAKE LINES. I ASKED WHY IT WASN'T COVERED AS THE RECALL STATED THAT IT WAS UNDER WARRANTY FOR THE LIFE OF THE VEHICLE. I WAS TOLD THAT I COULD PICK UP MY JEEP AND THEY COULD ORDER THE PARTS, BUT THEY WOULD NEVER ARRIVE. I THEN CALLED CHRYSLER CUSTOMER SERVICE ONLY TO BE GIVEN THE RUN AROUND FOR 10 DAYS. AFTER SPEAKING TO SEVERAL PEOPLE, I DEMANDED A SUPERVISOR WHO ALSO STATED THEY COULDN'T HELP ME DUE TO THE AGE OF THE VEHICLE(1989 JEEP CHEROKEE). I EXPLAINED THAT ON THEIR WEBSITE UNDER MY VIN THAT THE RECALL STATED IT WAS COVERED FOR LIFE, MEANING AGE DIDN'T MATTER. THEY STATED THAT I WAS ON THE HOOK FOR THE REPAIR AND THEY COULDN'T CONTACT THE DEALER TO REDUCE THE COST, AND OFFERED NO HELP WHATSOEVER. HOW IS THIS LEGAL? THIS ISN'T A LOCK OR HINGE, IT'S MY ENTIRE BRAKING SYSTEM.
DEALERSHIP CAN NOT GET PARTS TO FIX THE ABS BRAKES WHICH WERE RECALLED AND HAVE A LIFETIME WARRANTY. MY JEEP HAS BEEN AT THE DEALERSHIP SINCE NOVEMBER 2015 WAITING FOR PARTS. NOW THEY TELL US THEY WON'T BE ABLE TO GET THEM. I HAVE PAID ABOUT $350 TOWARDS ABS PARTS DURING THE TIME THAT IT HAS BEEN WAITING FOR THE PARTS COVERED UNDER WARRANTY.
Driver assistance
Reports naming forward-collision avoidance, lane keeping, back-over prevention, cruise control and related electronic driver-assistance systems.
From owner reports, verbatim
TL* THE CONTACT OWNS A 1989 JEEP CHEROKEE. WHILE PLACING THE VEHICLE IN REVERSE, IT IMMEDIATELY ACCELERATED TO 22 MPH OUT OF THE DRIVEWAY. THE CONTACT HAD TO PLACE BOTH FEET ON THE BRAKE PEDAL IN ORDER TO SEIZE THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 97,000.
WHILE APPROACHING A STOP SIGN AND WITHOUT WARNING VEHICLE SUDDENLY ACCELERATED INTO TRAFFIC, CAUSING A COLLISION WITH ANOTHER VEHICLE. THERE WERE NO INJURIES OR FATALITY. *AK
Fuel system
Reports naming fuel storage or delivery — tanks, pumps, lines, injectors and fuel leaks.
From owner reports, verbatim
THE FUEL INJECTORS ARE TWO PART MACHINED, ONE PART PLASTIC ONE PART METAL. THEY WILL SEPARATE AND CAUSE FIRE. THIS WILL CAUSE DEATH AND COST MONEY. THIS IS A DEFECT THAT NEEDS TO BE RECALLED, IM ASTONISHED IT HAS NOT YET BEEN. THIS COSTS THE CONSUMER 80$ EACH, AND IN THE END IT ADDS UP TO ALMOST BUYING A WHOLE NEW ENGINE, SOMETHING IS WRONG WITH THIS EQUASION.*AK
WHILE STARTING ENGINE WILL ACCELERATE, CAUSING VEHICLE TO VIBRATE. MECHANIC FOUND DEFECT WITHIN FUEL INJECTION SYSTEM. *AK
Engine
Reports naming the engine itself — including stalling, misfires, oil consumption, cooling and internal engine components.
From owner reports, verbatim
WHILE FRONT END FELL OFF VEHICLE STARTED SMOKING.CONTACTED DEALER. COOLING RESERVIOR CRACKED.DEALER SAID THIS WAS A COMMON,EVEN WITH NEWER MODELS. *AK
CONSUMER EXPERIENCED ELECTRICAL WIRING PROBLEMS WITH THE VEHICLE WHICH CAUSED THE HEADLIGHTS, TAIL LIGHTS AND GAUGE LIGHTS TO FAIL, ALSO THE DRIVERS POWER WINDOW WIRES CAUGHT ON FIRE. NLM
Electrical
Reports naming the electrical system — wiring, battery, charging, control modules, infotainment and electrical accessories.
From owner reports, verbatim
CONSUMER EXPERIENCED ELECTRICAL WIRING PROBLEMS WITH THE VEHICLE WHICH CAUSED THE HEADLIGHTS, TAIL LIGHTS AND GAUGE LIGHTS TO FAIL, ALSO THE DRIVERS POWER WINDOW WIRES CAUGHT ON FIRE. NLM
WHILE DRIVING NOTICED THAT THERE WAS SMOKE COMING FROM UNDER THE HOOD. GOT OUT AND LOOKED UNDER THE HOOD, AND THERE WAS A FIRE. DRIVER DID NOT DISCOVER FROM WHERE THE FIRE CAME FROM. BUT WAS AWARE THAT THERE HAVE BEEN MANY COMPLAINTS ABOUT UNDER THE HOOD FIRES. *AK
Transmission
Reports naming the automatic or manual transmission, including shifting behaviour, shudder, slipping and transmission control modules.
From owner reports, verbatim
CLUTCH MASTER CYLINDER(CMC) PRESSURE FAILED AT HOME; DISCOVERED CLUTCH PEDAL PIVOT BRACKET CRACKED AND BROKEN WHEN REPLACING CMC. DISCOVERED ONLY TOP HALF OF BRACKET WELDED TO PIVOT WHICH CAUSED STRESS IN THE LOWER HALF AT THE DIAMETER CROSS SECTION. FORTUNATELY, TEENAGE DAUGHTER WAS NOT DRIVING AT TIME OF FAILURE. BROKEN PARTS REMOVED TO WELDING SHOP FOR CORRECT REPAIR. *NM
WHILE TRAVELING CONSUMER NOTICED VEHICLE WOULD NOT SHIFT INTO HIGHER GEAR. PLEASE PROVIDE FURTHER INFORMATION.*AK
Body & structure
Reports naming the vehicle structure, frame, body panels, doors, hood and trim.
From owner reports, verbatim
PAINT IS PEELING BADLY AND DISCOLORED.
BRAKE PADS WORN/FAILED.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Seat belts
Reports naming seat belts, buckles, retractors and pretensioners.
From owner reports, verbatim
VEHICLE WAS INVOLVED IN A FRONTAL COLLISION OF 45 MPH, AND DRIVER'S SIDE SHOULDER BELT DID NOT LOCK IN PLACE, CAUSING DRIVER TO HIT STEERING WHEEL AND FORCE OVER TO PASSENGER'S SIDE, AND HIT SIDE WINDOW. MANUFACTURER WAS NOT NOTIFIED AT THIS TIME. *AK
DRIVER'S SIDE SEAT BELT RECEPTACLE FAILED, PREVENTING PROPER LATCHING.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Suspension
Reports naming suspension components — springs, struts, shocks, control arms and related hardware.
From owner reports, verbatim
TL*THE CONTACT OWNS A 1989 JEEP CHEROKEE. THE CONTACT STATED THAT THE SHOCK ABSORBER FAILS INTERMITTENTLY AND CAUSES THE VEHICLE TO SHAKE VIOLENTLY. THERE ARE THREE BOLTS THAT HOLD THE STEERING FRAME TOGETHER, AND ONCE THE FAILURE OCCURS, THE STEERING FAILS ALSO. HE STATED THAT THREE OF THE BOLTS HAVE FAILED AND CAUSED A NEAR CRASH DUE TO THE LOSS OF STEERING CONTROL. HE TOOK THE VEHICLE TO A REPAIR SHOP WHERE THEY RE-WELDED THE BOLTS TO THE VEHICLE. THE REPAIR SHOP STATED THAT THE FAILURES WERE DUE TO A DESIGN FLAW. THE VIN AND SPEED WERE UNKNOWN AND MILEAGES WERE UNKNOWN DUE TO A CRACKED ODOMETER.
CONSUMER COMPLAINED ABOUT A FRONT SUSPENSION PROBLEM. WHEN MAKING A TURN THE WHEELS MADE A NOISE. ALSO, WHILE DRIVING ABOVE 30 MPH VEHICLE SHOOK. CONSUMER ALREADY PURCHASED 2 SETS OF BALL JOINTS FOR THIS VEHICLE. *AK UPDATED 4/6/2006 - *NM
Too few reports in this category for a page of its own — they appear in the full complaint list.
Visibility
Reports naming windshields, glass, wipers, defrosters and mirrors.
From owner reports, verbatim
RIGHT FRONT OUTSIDE MIRROR, DUE TO DESIGN, CANNOT BE ADJUSTED WITH THE CONTROL KNOB CAUSING THE DRIVE TO TURN HEAD AROUND IN TRAFFIC TO SEE BLIND SPOT. NLM
CRUISE CONTROL SWITCH DISCONNECTED.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Interior & seats
Reports naming seats, latches, locks, linkages and interior fittings.
From owner reports, verbatim
THERE WAS A SHORT CIRCUIT THAT SET A FIRE UNDER THE DASHBOARD IN THE FRONT PASSENGER SIDE OF THE VEHICLE. *AK
HEAD LIGHT SWITCH SHORTED OUT.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Tires & wheels
Reports naming tires, wheels, hubs, or the tire-pressure monitoring system.
From owner reports, verbatim
THIS TIRE AND RIM IS THE ORIGINAL SPARE TIRE THAT CAME WITH THE VEHICLE WHEN NEW. SPARE TIRE WAS MOUNTED ON REAR AXLE OF VEHICLE FOR FIRST TIME USE. AFTER A FEW MILES OF USE, NOTICED A TIRE WOBBLE CONDITION. THOUGHT IT WAS ONE OF THE FRONT TIRES SO REPLACED THEM WITH NEW. PROBLEM PERSISTED. SWAPPED OUT REAR TIRES AND RIMS WITH OTHERS AND ISOLATED THE PROBLEM TO BE THE NOS SPARE THAT I HAD JUST PUT ON 100 MILES EARLIER. WITH THE INTENTION OF BRINGING THE TIRE/RIM TO A TIRE DEALER FOR INSPECTION, REMOUNTED THIS TIRE/RIM IN THE SPARE TIRE CARRIER IN PASSENGER COMPARTMENT. THE NEXT DAY, I WENT OUT TO THE VEHICLE AND NOTICED THAT THE TIRE HAD EXPLODED. FORTUNATELY A WINDOW WAS LEFT DOWN. OTHERWISE, ALL THE VEHICLE GLASS WOULD HAVE BEEN BLOWN OUT FROM THE EXPLOSION, POSSIBLY INJURING A PEDESTRIAN NEARBY. IF A PERSON HAD BEEN IN THE VEHICLE, ESPECIALLY IF SITTING RIGHT IN FRONT OF THE TIRE, THEY COULD HAVE BEEN INJURED SEVERELY OR LOST THEIR EARDRUMS. I STILL HAVE THE TIRE FOR INSPECTION.*AK (DOT NUMBER: M3CC861X3 TIRESIZE: P205/75R15)
WAS TRAVELING 50MPH & HAD HEARD A NOISE. STARTED TO HAVE SHAKING IN THE STEERING WHEEL. STOPPED VEHICLE & CHECKED TIRES. LEFT FRONT TIRE WAS FLAT & THE TREAD HAD SEPARATED & WAS SHREDDED. HAD TO GET TIRE REPLACED, BUT DID NOT HAVE TIRE. TIRES WERE NOT THE ORIGINAL TIRES ON THE JEEP CHEROKEE. FIRESTONE ATX, 0235/75RF15 WITH 20,000 MILES ON A 1989 JEEP, CHEROKEE.*AK FIRESTONE REPLACED THE THREE TIRES AT NO CHARGE TO CUSTOMER. *YH
Too few reports in this category for a page of its own — they appear in the full complaint list.
Exterior lighting
Reports naming headlights, tail lights, turn signals and other exterior lighting.
From owner reports, verbatim
MASTER CYLINDER FAILED. *AK
HEAD LIGHT SWITCH SHORTED OUT.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Steering
Reports naming the steering system — racks, columns, power-steering assist and steering linkage.
From owner reports, verbatim
TL*THE CONTACT OWNS A 1989 JEEP CHEROKEE. THE CONTACT STATED THAT THE SHOCK ABSORBER FAILS INTERMITTENTLY AND CAUSES THE VEHICLE TO SHAKE VIOLENTLY. THERE ARE THREE BOLTS THAT HOLD THE STEERING FRAME TOGETHER, AND ONCE THE FAILURE OCCURS, THE STEERING FAILS ALSO. HE STATED THAT THREE OF THE BOLTS HAVE FAILED AND CAUSED A NEAR CRASH DUE TO THE LOSS OF STEERING CONTROL. HE TOOK THE VEHICLE TO A REPAIR SHOP WHERE THEY RE-WELDED THE BOLTS TO THE VEHICLE. THE REPAIR SHOP STATED THAT THE FAILURES WERE DUE TO A DESIGN FLAW. THE VIN AND SPEED WERE UNKNOWN AND MILEAGES WERE UNKNOWN DUE TO A CRACKED ODOMETER.
STEERING COLUMN IS CRACKED FROM COLUMN ALL THE WAY ACROSS TO THE PASSENGER SIDE. OWNER HAS BEEN TO DLR 6 TIMES. *AK
Too few reports in this category for a page of its own — they appear in the full complaint list.
Other / unspecified
Reports whose component NHTSA recorded as unknown, or that do not map to one of the categories above.
From owner reports, verbatim
I BROUGHT THE VEHICLE IN FEBRUARY 2016 AND I DROVE IT FOR 6 WEEKS. I WAS DRIVING TO WORK AT 75 MPH WHEN THE REAR PASSENGER SIDE TIRE DELAMINATED AND CAUSED A WRECK IN WHICH THE VEHICLE ROLLED 3 TIMES I GOT OUT OF THE VEHICLE WITH MINOR INJURYS. THE PASSENGER REAR TIRE DOT STAMP IS AS FOLLOWS.BEYK8L1328.
DISABLED DRIVER, CLAIMS WAS CHEATED BY CHRYSLER AND FORCED TO SIGN A CONTRACT FOR A NEW VEHICLE. WAS TOLD THAT HER ORIGINAL VEHICLE HAS A SAFETY DEFECT; THE WHEELS WOULD FALL OFF. *AK
Too few reports in this category for a page of its own — they appear in the full complaint list.
Heating & air conditioning
Reports naming the heating, ventilation and air-conditioning system.
From owner reports, verbatim
BRAKE PADS WORN/FAILED.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Powertrain (other)
Powertrain reports that are not specifically the engine or transmission — driveshafts, axles, transfer cases and differentials.
From owner reports, verbatim
TL* THE CONTACT OWNS A 1989 JEEP CHEROKEE. WHILE PLACING THE VEHICLE IN REVERSE, IT IMMEDIATELY ACCELERATED TO 22 MPH OUT OF THE DRIVEWAY. THE CONTACT HAD TO PLACE BOTH FEET ON THE BRAKE PEDAL IN ORDER TO SEIZE THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 97,000.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Elsewhere on this vehicle
Data sources
- NHTSA Office of Defects Investigation — owner-reported complaints and the components recorded on them
Data on this page last refreshed .