2015 Jeep Cherokee Other / unspecified Problems

Warning lights came on, unable to see speedometer screen. Mechanic removed and replaced front wheel speed sensor and abs wheel sensor.

NHTSA ID

11659064

Incident

Apr 18, 2025

Loss of power while driving

NHTSA ID

11557737

Incident

Dec 5, 2022

The lug nuts have continued to swell over time. They have either fallen off or become close to impossible to remove for the dealer. Dealer stated that it is a known issue, but an official recall has not been executed yet.

NHTSA ID

11547202

Incident

Jul 1, 2023

The contact’s girlfriend owned a 2015 Jeep Latitude. The contact stated that while his girlfriend was driving, she notified him that the trunk sensor warning light had illuminated indicating that the trunk was open however, the contact’s girlfriend stated that the trunk was not open. The contact then stated that while his girlfriend was entering the driveway, her daughter noticed that a fire had ignited at the rear vehicle’s trunk. The contact’s girlfriend was then notified by her daughter to exit the vehicle. The contact’s girlfriend exited the vehicle and attempted to extinguish the fire with a water hose however, the fire started to spread. The fire department was notified, and the fire was extinguished. No injuries were sustained. No medical attention was required. The contact was unsure if a police or fire report was filed. The vehicle was not diagnosed. The vehicle was damaged beyond repair. The vehicle was towed to the contact’s nephew’s lot. The contact was unaware that the VIN was included in the NHTSA Campaign Number: 23V338000 (Electrical System, Structure). The dealer nor the manufacturer were notified of the failure. The failure mileage was approximately 147,565.

NHTSA ID

11536896

Incident

Aug 4, 2023

Mileage

147,565 mi

-transmission sporadically slams into gear while changing gears. Feels like you got rear-ended. -Issues with front drivers side metal grinding noise.... Had it fixed @ the dealership.... 6 months later it's back.

NHTSA ID

11534135

Incident

Feb 1, 2022

1 - Two piece lug bolts, swollen due to poor design, causing unsafe conditions rendering OEM provided tools unusable to conduct emergency roadside tire change/repair. 2 - UCONNECT emergency vehicle connectivity not maintained by manufacturer after 3G network retired, rendering installed safety equipment inoperable.

NHTSA ID

11518960

Incident

Apr 15, 2023

My jeep Cherokee have a 4wd warning indication services need. It automatically shifts my power train to snow. Also when in park. The vehicle starts to go to neutral. Please recall this. My car is 2015 Jeep Cherokee trailhawk. I’ve never had an accident and this is either a system glitch or engine issue that can cause damage and injury.

NHTSA ID

11512586

Incident

Mar 18, 2023

wheels locked up, unable to stop car. wheels were not turning during accelerator and car would not come to a stop when braking as tires were just sliding and skidding on road. could not change gears

NHTSA ID

11485113

Incident

Sep 18, 2022

The foam that is minimally-glued into the headrest popped off of the shell after a couple months of use. We were able to hold it in place with the fabric cover for several months. then the foam began slipping and ultimately cracked in half. We were unable to keep it in place after that. We have photos of the damage. The seat has been destroyed per the request of the manufacturer. Once the headrest is raised above the level of the outer seat shell, any amount of pressure or holding on to the headrest causes it to bend and flex. I believe this allowed the headrest foam to pop off. Without the foam in the correct location, there is not appropriate padding for the child's head in an accident. A report was made to Chicco. Though outside of the warranty period, Chicco replaced the seat.

NHTSA ID

11475103

Incident

Jul 5, 2022

WHILE IN MOTION BOTH ON HIGHWAY (~70MPH) OR NEIGHBORHOOD DRIVING (~25MPH), DASH BOARD LIGHTS FLASH, SPEEDOMETERS WIND AND THE ERROR MESSAGE '4WD SYSTEM TEMPORARILY UNAVAILABLE' COMES ON SCREEN WITH TRACTION WARNING LIGHT AND RED INDICATOR DOT LIGHT. RESIN VOLUME ALSO DIMINISHED. THIS WILL NOT RESET UNTIL CAR IS TURNED OFF FOR ~5 MINUTES. THIS HAS HAPPENED BOTH WITH SHORT DRIVES OF 15 MINUTES AND DURING LONGER DRIVES OF 1HOUR.

NHTSA ID

11398253

Incident

Oct 1, 2020

Mileage

55,000 mi

ON A SUNDAY THE 25TH OCTOBER MY VEHICLE WAS PARKED AT HOME GETTING READY TO GO TO THE SHOPS DIDN'T WANT TO GO FORWARD BUT IT WAS AUTOMATICALLY REVERSING. IT CHANGED TO LOW GEAR AND DIDN'T WANNA INCREASE SPEED ABOVE 40KM/HR, IT DEACTIVATED ALL SENSORS. IT LOST POWER AND STARTED JACKING BUT WAS ONLY REVERSING. I CALLED JEEP SA SANDTON ON MONDAY AS IT DID THE SAME THING THEY SAID IT MUST BE TOWN MUST TOWED. ON ARRIVAL I WAS TOLD M VEHICLE HAS PTU PROBLEM, IT IS NOT TRANSMITTING POWER TO THE FRONT WHEELS. AND I NEED TO PAY FOR REPLACEMENT OF PTU. I ASKED WHAT CAUSES THIS PTU, THE SERVICE GIRLS SAID SHE DOESN'T KNOW. I GOOGLED AND DISCOVERED THAT MY VEHICLE WAS RECALLED FOR THIS PTU SOFTWARE UPDATE BECAUSE THESE CARS EXPERIENCE THIS PROBLEM. BUT NO ONE INFORMED ME DESPITE THAT MY CAR WENT FOR A SERVICE WITH JEEP IN MAY. THE DEALER AND FCA JOHANNESBURG IS REFUSING TO FIX THE DAMAGE AND TO UPDATE THE SOFTWARE, THE CAR HAS BEEN WITH THEM FOR 2 WEEKS, AND I AM TOLD I NEED TO PAY, WHILE THE INFORMATION IS CLEAR THAT THE RECALL WAS WORLDWIDE, AND IRRESPECTIVE IF YOUR CAR IS STILL UNDER WARRANT OR NOT THE PTU NEEDS TO BE UPDATED AND REPLACED BY DEALER FREE OF CHARGE.

NHTSA ID

11373199

Incident

Oct 26, 2020

WHEN ROAD IS WET, VEHICLE RANDOMLY FISH TAILS ON CITY STREETS AND/OR DOES COMPLETE 360 DEGREE SPIN ON THE INTERSTATE. TIRES ARE GOOD. REAR DIFFERENTIAL WAS LEAKING. SUSPECTED DIFFERENTIAL FAILED. WE GOT THE LEAK FIXED BUT NOISE PERSISTED. JEEP SERVICE DEPARTMENT IS NOW REPLACING ENTIRE DIFFERENTIAL. WARRANTY EXPIRED AT 100,000 MILES. VEHICLE AROUND 120,000 MILES NOW. SUSPECT A DEFECT IN DIFFERENTIAL, BASED ON OTHER INTERNET SEARCHES. ALSO HAD SIMILAR ISSUE ABOUT A YEAR AGO, AND THOUGHT THAT BALDING TIRES WERE TO BLAME. OTHER SYMPTOMS INCLUDE RUBBING SOUND WHEN TURNING SLOWLY AND SHARPLY, SUCH AS BACKING OUT OF DRIVEWAY OR TURNING SHARPLY INTO A PARKING SPOT.

NHTSA ID

11360638

Incident

Sep 9, 2020

Mileage

120,000 mi

I HAVE WARNING LIGHTS KEEP FLASHING OUT OF CONTROL 3 LIGHTS KEEP STAYING ON THAT IS TIRE PRESSURE SYSTEM AND CHECK ENGINE AND START STOP SYSTEM , PUT A CODE READER ON VEHICLE AND IT SAYS TRANSMISSION MODULE MY CAR WILL REV UP WHILE I N GEAR HESITATE AND THEN JERK REAL FAST AND START GOING SUPER FAST WITHOUT MY FOOT ON GAS. WHEN I SHIFT THE GEARS INTO REVERSE FROM PARK OR PUT IN PARK IT MAKES A LOUD CLUNK NOISE AND SHIFTS HARD. ALSO THE TAILGATE WHEN OPENING WILL OPEN UP AND IMMEDIATELY SHUT ON ME AND HAS HIT MY HEAD A FEW TIMES AND TRIED SHUTTING WITH ME IN THE WAY. I'VE REPORTED PROBLEMS TO THE DEALERSHIP SEVERAL TIMES THEY SEND ME TO A DEALERSHIP FOR JEEP AND THEY TELL ME BATTERY NEEDS RESET AND SENT ME ON MY WAY AND I ASKED TO HAVE TRANSMISSION LOOKED AT AND THEY HAVE NO TRANSMISSION TECH. WHILE IN MOTION ILL TAKE MY FOOT OFF GAS TO SLOW DOWN WHEN COMING TO A CORNER OR STOP AND IT WILL SPEED UP ON ITS OWN CAUSING ME TO SLAM BREAKS QUICKLY. I FEEL UNSAFE IN THIS VEHICLE. IM NOT THE FIRST OWNER I WAS FINANCED THROUGH BUD CLARY AND THEY CAN NEVER HELP ME ALWAYS SEND ME TO NCCHORDS DODGE CHRYSLER JEEP DEALERSHIP IF THERE IS ANY AVAILABILITY APPOINTMENTS. THE ISSUES I HAVE WITH VEHICLE ARE CONTINUOUS . REALLY STARED BAD WITH LIGHTS A FEW WEEKS AGO. HAD CAR SERVICED FOR REG SERVICE DATE ON 11TH AND THEY COULDN'T HELP WITH MY ISSUES RECOMMENDS ME MAKE APPOINTMENT WITH OTHER DEALERSHIP. ILL PUT THE ISSUES WITH CAR WHEN ITS BEEN A EVERYDAY OCCURRENCE TO THUS LAST MAY ON 1ST. I BOUGHT CAR ALMOST 1 YR AGO AND HAVE HAD PROBLEMS SINCE DAY 1 JUNE 27TH 2019. *TR

NHTSA ID

11329571

Incident

May 1, 2020

Mileage

80,000 mi

TWICE IN 2 YEARS MY LUG NUTS HAVE COME LOOSE. TODAY 4 OUT OF 5 WERE MISSING. THIS COULD KILL PEOPLE. I'M LOOKING FOR A RECALL NOTICE FOR THIS PROBLEM. *TR

NHTSA ID

11329059

Incident

Jun 15, 2020

Mileage

57,000 mi

PASSENGER SIDE FRONT WHEEL LOCKED UP AND HAD TO HAVE A NEW WHEEL BEARING WAS NOT TRAVELING AT THE SAME SPEED AS THE OTHER WHEELS WAS STRANDED AND HAD TO HAVE CAR TOWED FROM ST. LOUIS INTO SPRINGFIELD ILLINOIS DID THEY MAKE YOU PAY FOR THE TOW JEEP DID NOT REFUND

NHTSA ID

11317730

Incident

Sep 29, 2019

Mileage

23,000 mi

TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. THE CONTACT STATED THAT WHEN THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR TIRE ROTATION, THE TECHNICIAN WAS UNABLE TO REMOVE THE LUG NUTS, THE VEHICLE WAS TAKEN TO THE RAMEY CHEVROLET CHRYSLER DEALER, LOCATED AT 27992 GOVERNOR G C PEERY HWY, TAZEWELL, VA 24651, WHERE IT WAS DIAGNOSED THAT THE LUG NUTS EXPANDED. THE TECHNICIAN APPLIED AMPLE FORCE TO REMOVE THE LOG NUTS. THE TECHNICIAN STATED THAT IT WAS UNUSUAL FOR ALL THE LUG NUTS TO FAIL AT THE SAME TIME. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO THE NHTSA. THE FAILURE MILEAGE WAS APPROXIMATELY 111,000. *TR

NHTSA ID

11306360

Incident

Jan 16, 2020

Mileage

111,000 mi

TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. THE CONTACT STATED THAT THE LUG NUTS SWOLE WHILE DRIVING. THE FAILURE PREVENTED THE TIRES FROM BEING CHANGED, IF NEEDED. JEFF WYLER EASTGATE AUTO MALL (1117 OH-32, BATAVIA, OH 45103, (513) 752-3447) REPLACED ALL OF THE LUG NUTS THAT WERE NOT SWOLLEN FROM DRIVING USE. THE MANUFACTURER STATED THAT THEY WERE REDESIGNING THE LUG NUTS FROM ONE YEAR TO THE NEXT. THE CONTACT STATED THAT THERE WAS CURRENTLY NO RECALL FOR THE FAILURE. THE FAILURE MILEAGE WAS 57,000.

NHTSA ID

11240411

Incident

Sep 6, 2018

Mileage

57,000 mi

TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. THE CONTACT WAS INFORMED BY THE WALMART TIRE CENTER THAT THE LUG NUTS WERE DEFECTIVE. THE CONTACT WAS INFORMED THAT A 19 MILLIMETER SOCKET WAS USED ON A NORMAL LUG NUT, BUT IT DID NOT GRASP IT PROPERLY. THE NEXT SIZE UP WAS TOO BIG DUE TO THE DUST ON THE LUG NUTS. THE CONTACT CALLED HILLVIEW MOTORS (LOCATED AT 5309 US-30 E, GREENSBURG, PA 15601, (724) 858-4809) AND NOTIFIED THEM OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 85,000.

NHTSA ID

11233214

Incident

Jul 17, 2019

Mileage

85,000 mi

WHEEL HUBS ALL.DEFECTIVE WILL NOT COME.OFF , NO SPARE TIRE WAS INCLUDED WITH PURCHASE DEALER PROMISED FOR 2 HRS TO GET A SPARE TIRE FOR TRUNK OF JEEP , AND NEVER DID JUST EXCUSES , DURING ROUTINE SERVICE UNDER WARRANTY I WAS NOTICED 2 MONTHS AGO ALL WHEN HUBS ARE DEFECTIVE DEALER TUTTLE CLICK JERP IRVINE CA REFUSED TO REPAIR WITHOUT COST DEMANDED $300 TO.REPLACE OTHER TITTLE DEALER IN SAN JUAN SAID IS JUNE 2019, DEALERS JOB TO REPAIR BECAUSE ALL KEEPS HUBS DEFECTIVE 2015.

NHTSA ID

11231542

Incident

Apr 1, 2019

THIS IS A SAFETY ISSUE. THE 2 PART CHRYSLER WHEEL LUG NUTS RUST AND CANNOT BE REMOVED WHEN YOU HAVE A FLAT TIRE!!!! HELP.

NHTSA ID

11151993

Incident

Nov 16, 2018

Mileage

49,000 mi

TAKATA RECALL - BAD WHEEL BEARING , LOSS OF POWER, ENGINE LIGHT. IN MOTION!!!

NHTSA ID

10967472

Incident

Feb 7, 2017

Mileage

38,000 mi

TL* THE CONTACT OWNED A 2015 JEEP CHEROKEE. WHILE DRIVING 45 MPH, THE CONTACT FELT A BUMP IN THE ROAD AND THE VEHICLE FLIPPED OVER SEVERAL TIMES. THE ENTIRE FRONT WHEEL ASSEMBLY BECAME DETACHED FROM THE SUSPENSION. THE AIR BAGS DEPLOYED. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED INJURIES TO THE SPINE, WHICH REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS DESTROYED AND TOWED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE AND VIN WERE NOT AVAILABLE.

NHTSA ID

10940214

Incident

Jan 5, 2017

LEFT REAR RIM BLEW WITHOUT HITTING ANYTHING AS CHRYSLER HAS ASSUMED WE HAVE DONE. THE RIM BLEW WHILE DRIVING ON AN OFF RAMP TO INTERSTATE. THERE IS NO TIRE DAMAGE AND CHRYSLER MAINTAINS THAT WE HIT SOMETHING (POTHOLE OR SOMETHING ELSE). THE RIM HAS SIGNIFICANT DAMAGE. WE BELIEVE THERE IS A DEFECT IN THE RIM AND CHRYSLER REFUSES TO ADMIT TO THIS. AFTER REVIEWING SEVERAL ONLINE COMPLAINTS, WE CAN SEE OTHER CUSTOMERS HAVE ENCOUNTERED THE SAME THING. THIS IS UNSAFE AND HAZARDOUS. *TR

NHTSA ID

10939045

Incident

Dec 27, 2016

Mileage

19,000 mi

HAVE HAD SERIOUS TRANSMISSION ISSUES SINCE APPROX. 1800 MILES. HAVE HAD TRANSMISSION "FLASHED" NUMEROUS TIMES. IT GETS WORSE EACH TIME. STALLS, WON'T ACCELERATE, HANGS IN GEAR, HESITATES, JERKS, JUMPS, IF TRYING TO GET INTO TRAFFIC OR GO ACROSS A BUSY ROAD, YOU NEVER KNOW IF IT IS GOING TO GO OR NOT. VERY DANGEROUS. I HAVE OWNED OVER 100 VEHICLES (AGE 71) AND THIS IS THE WORSE TRANSMISSION I HAVE EVER HAD. JEEP HAS NO FIX FOR THE PROBLEM., SO I WAS TOLD BY DEALERSHIP PERSONNEL. THE PROBLEM WAS EVIDENT WHEN THE VEHICLE WAS INTRODUCED AND HELD UP THE INITIAL INTRODUCTION. AFTER 3 YEARS STILL DO NOT KNOW WHAT TO DO. THE 2106'S HAVE THE SAME PROBLEMS. VERY DANGEROUS SITUATION!!!

NHTSA ID

10839094

Incident

Apr 1, 2015

Mileage

1,500 mi

THE VEHICLE JUST FROZE UP YESTERDAY 15 FEB 2016 . IT WOULD NOT START , THE BRAKES WERE COMPLETELY LOCKED UP ON IT. TRIED AND TRIED TO GET IT TO START AND IT WOULD NOT. TOOK IT IN THIS MORNING ON A FLAT BED HAULER AND TOOK IT TO THE DEALERSHIP AT I 77 JEEP IN RIPLEY WV. THEY FIRST STATED IT WAS THE EMERGENCY BRAKE , THEN SAID IT WAS THE BATTERY , BUT I GUESS IT WAS ME IT HER OF THOSE . SO IT'S STILL THERE AND NO WORD WHAT CAUSE IT. IF IT HAD LOCKED UP WHILE MY WIFE WAS DRIVING IT IT WOULD BE A VERY BAD RESULTS . THE VEHICLE WAS STATIONEDARE AND WAS IN THE GARAGE.

NHTSA ID

10836396

Incident

Feb 15, 2016

Mileage

2,002 mi