2015 Jeep Cherokee Problems

SVC 4 WD Warning Light always on. Several diagnostics bring me to the PTU needing replaced. I am told by the dealer that the part alone is upwards of $2500 and is a severe warning that the vehicle will just stop functioning and place a whole lot of vehicles and passengers in an unsafe situation. I am now afraid of the vehicle and am not even finding a recall for this issue that is affecting many, many vehicles of this model.

Whilst driving on the highway at approx 65mph there was a clunk from under the car, followed by lack of acceleration, smoke was coming out from under the hood. We were unable to pull onto the shoulder immediately due to highway construction. We eventually pulled over and stopped the vehicle. We immediately popped the hood to check the source of the smoke and there was a fire coming from behind the engine with visible flames. The flames were burning and we could smell a strong chemical / oil burning smell. Fortunately we had a fire extinguisher and extinguished the flames quite quickly. We were towed off the highway and our insurance then towed us home. On inspection it was determined that the transfer case (PTU) had failed causing a catastrophic failure and a fluid thermal event caused by pressurized, superheated oil directly spraying onto the scorching exhaust pipe sitting right behind the engine block, triggering the immediate underhood fire. There were no warning lights on the dashboard and the car had been meticulously maintained. As serious PTU failures are common in 2015 Jeep Cherokees, I reported this immediately to Jeep, they sent a technician to inspect and he confirmed that the transfer case had failed, causing a fluid leak ignited by the hot exhaust. There are no recalls attached to my VIN and I am fighting with Jeep/Stellantis for a repair since this is a known and acknowledged issue across this model. I had the vehicle towed to the Jeep dealership on instruction of the Jeep call center and am waiting for Jeep to inform the dealer what to do. The dealer is angry to receive my damaged car and hold it. I am extremely angry with the lack of clarity from Jeep on next steps. We could have been seriously injured / died in this incident, if there was a car behind us when this failure occurred it would have hit us.

I have a complaint concerning the 3.2L V6 Pentastar engine. A repair was necessary for a manufacturer KNOWN fault concerning factory installation using improperly hardened steel for the Rocker arms/lifters needle bearings, AKA, “The Pentastar Tick”. Rocker arms collapse and cause gouging/scoring damage to the intake camshafts. I had to pay for repairs totaling $5091.05 for this manufacturer’s known and acknowledged, factory mistake. -Copy of final invoice attached.. I have tried to get help from Jeep/Stellantis and assistance to make these expensive repairs. I was told no assistance was possible even though the factory recognized the steel used for the needle bearings that held the rocker arm did not meet strength requirements. Chrysler/Stellantis upgraded needle bearings using properly hardened steel to resolve their factory installation error. I believe Chrysler/Stellantis owes me compensation for costs associated with this repair.

Vehicle is overheating, have had issues right after purchasing from carmax burbank and issues after the recall was worked on at van nuys jeep dealership.

Online is saying there is 0 recalls after a year of having the vehicle a recall was sent by mail. I got it fixed by jeep van nuys, the engine and the other equipment attached looks unsafe and it is completely overheating

My Jeep caught on fire in the area of the power lift gate control module . A fire department report was filed.

Check engine light on 2015 Jeep Cherokee Sport turned on, vehicle "went limp". Pulled over, turned car off, waited, turned car back on. Happened again taking car to dealership. The dealership said "code for trans range sensor p1726. reset trans and test drove. code did not come back". Same thing happened again a week later. Took it to Firestone, code was "TCM P1726-00 Transmission Manage Sensor "C" circuit High. They said it sounded like the Recall Number 16V529000/S55. I took it back to the dealership, they said the recall, despite being for a 2015 Jeep Cherokee didn't apply and noted "Same code P1726 set in TCM. Going to need range sensor and TCM replaced."

Electric parking brake light keeps coming on also the shifters light comes on a lot as well

Issues started in 2025 when the emergency brake system started engaging by itself. I was at a stop light when it happened the first time. Then it happened again in our driveway and we ended up having to unplug the battery to get it to turn off. Then on 09.14.2026 I was at a customers home and I put it in park got out and when I got back in to drive off I got the ((P)) light along with the warning to get it serviced. Please see pictures. This popped up on all occasions. I ended up having to tow the jeep to my mechanic. Please see pictures of the module. Water under my spare tire and corrosion on the part.

Online is saying there is 0 recalls after a year of having the vehicle a recall was sent by mail. I got it fixed by jeep van nuys, the engine and the other equipment attached looks unsafe and it is completely overheating

I am filing a formal safety complaint regarding my 2015 Jeep Cherokee. The automatic rear liftgate opens normally but then suddenly drops and slams shut without warning or beeping. This has become a serious safety issue. The liftgate has actually closed on me, trapping me and preventing me from getting out. I am extremely concerned that this could cause serious injuries to myself or someone else. I believe this is an unacceptable safety hazard, and I am requesting that Jeep investigate the problem, determine whether any recalls or known defects apply, and provide assistance with the necessary repairs.

Online is saying there is 0 recalls after a year of having the vehicle a recall was sent by mail. I got it fixed by jeep van nuys, the engine and the other equipment attached looks unsafe and it is completely overheating

The contact owns a 2015 Jeep Cherokee. The contact stated that on multiple occasions, the brake pedal became inoperable and felt spongy while attempting to stop the vehicle. The contact also stated that the steering wheel became difficult to operate, and a crunching sound was heard while turning the steering wheel. Additionally, the contact stated that multiple incorrect warning messages illuminated on the instrument panel, including the Start/Stop warning message and a door open warning message. The contact stated that the failures began after the vehicle had been repaired under a tailgate recall. The vehicle was taken to another dealer. The vehicle was not diagnosed or repaired. The dealer advised the contact to return to the previous dealer for repairs. The manufacturer was made aware of the failure. The failure mileage was approximately 118,600.

My Jeep is disabled due to a drivetrain failure covered under Jeep’s XJ1 Warranty Extension. The required part is on extended backorder (weeks) and Jeep is unable to provide a remedy or transportation while the vehicle is inoperable. This results in a safety hazard and unreasonable delay of repair. Power Transfer Unit (PTU) failure under warranty extension XJ1. Vehicle is disabled and cannot be safely driven. Jeep is unable to provide the part required for repair, resulting in an unreasonable delay of remedy.

The contact owns a 2015 Jeep Cherokee. The contact stated that after entering the vehicle, closing the door, and starting the vehicle, the passenger’s side rear-seat air bag unexpectedly deployed. The driver's side rear seat air bag deployed the following day. The air bag warning light was illuminated. There were no injuries reported. The local dealer was contacted and referred the contact to the insurance company for assistance. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure, and a case was opened. The manufacturer confirmed that the vehicle was no longer covered under warranty. The insurance company was contacted and declined the claim. The failure mileage was approximately 280,000.

The light just came on

The car has been suddenly lurching backward and forward in traffic/ while driving, moving forward and backwards unexpectantly and not accelerating at an expected rate, causing other vehicles almost to hit me about 4 times within 1 week starting last week around 12/8/25, because my vehicle is not moving at the expected rate during yielding, changing lanes, etc. I took it to the shop and reported this issue, and they informed me that this vehicle has serious oil leaks and multiple parts that have failed involving the oil filter housing, engine valve cover, engine intake manifold gasket, etc. I have attached a list of parts that have failed in this vehicle from the repair shop for your records and can make available the parts upon request. My repair shop has told me that they have had to repair MULTIPLE other cars of this make and model for the same reason/ failed parts across multiple years up to until about 2021, but that the company repaired it on more current models, which clearly indicates that this is a KNOWN issue for prior models. This company has an obligation to protect its customers and conduct a full recall on prior models to correct this issue, in order to prevent serious injury or death of the public! I trust you will investigate this matter thoroughly.

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The car continues to have an issue with the same recalls that were priorly fixed but continued to happen after a few years. The last repair for this recall only lasted six months and I now need to replace the exact same parts again. The vehicle is completely faulty. The computer control valve for the transmission continues to fail. My vehicle will say service transmission, and then you cannot switch gears and becomes undrivable until you clear the codes or replace the parts.... again.

4wd overheating. Owned this Jeep for 8 years and had it in multiple (5x plus) times for service 4wd code. 2 different dealerships cannot fix the issue. Now they are telling me just drive it and not worry about it or trade it in. It smells hot and something burning. I have the life time max care warranty on it. The codes I get are the 4wd is unavailable overheated and service 4wd. They have replaced multiple parts and still not working. I will be just sitting idle and it comes on.

Unknown

When it rains water leaks into my cargo area filling up my spare tire well. it also soakes the insulation in the sides of vehicle. It has cause a short in the rear ligts on vehicle which I am not sure but could cause a fire or electrical failure. Has there been any recalls for such . Last occured on or about

Warning lights came on, unable to see speedometer screen. Mechanic removed and replaced front wheel speed sensor and abs wheel sensor.

Loss of power while driving

The contact owns a 2015 Jeep Cherokee Latitude. The contact stated that while driving 35 mph she heard a loud popping sound and the sunroof shattered. The contact sustained minor cuts but did not receive medical attention. The contact stated that the glass shattered obstructing her view. The contact then stated that she continued to drive the vehicle and parked at her residence. The vehicle was not taken to a dealer or independent mechanic and was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was 115,230.

MY TRANSMISSION IS NOT SHIFTING RIGHT. KICKING EVERYTIME SHIFTING. THE VEHICLE LOSS POWER.

The contact owns a 2015 Jeep Cherokee. The contact stated while the vehicle was parked, the tailgate failed to lock and kept opening independently. The contact had to drive home with her daughter in the back seat with the tailgate opened. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and confirmed that the vehicle was not included in a recall. The failure mileage was approximately 50,000.

Seat is become loose and has to be hand tightened on. a regular basis. Taken to dealer they say it’s not under my warranty and that the insulation trim is worn out that’s why it’s becoming loose. They are saying at the dealership and with Chrysler that it is not a safety issue and therefor can’t be put under the manufacture warranty

The contact owns a 2015 Jeep Cherokee. The contact stated that the shifter light and the 4WD lights remained illuminated. The vehicle was taken to a local dealer to be diagnosed. The contact was informed that the lights had illuminated due to the transfer case failure. The contact was informed that the transfer case needed to be replaced; however, the part was on backorder. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 91,000. The VIN was not available.

The contact owns a 2015 Jeep Cherokee. The contact stated while driving approximately 40 MPH, the Service AWD and service engine warning lights were illuminated. The contact pulled over to the side of the road. The vehicle was towed to a dealer and the contact was informed that the power transfer unit (PTU) needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 85,000.

The contact owns a 2015 Jeep Cherokee. The contact stated that while her daughter was driving at an undisclosed speed, the vehicle lost motive power. The vehicle was towed to the residence and then to the dealer, where it was diagnosed that the PCM needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 92,000.

The contact owns a 2015 Jeep Cherokee. The contact stated that while driving at various speeds, the vehicle stalled with the transmission shifter warning message appearing on the instrument panel. Initially, the contact had the vehicle towed to an independent mechanic who performed minor repairs to the vehicle; however, the failure persisted. The contact took the vehicle to another independent mechanic where they diagnosed the vehicle with a defective shifter cable alignment. The dealer nor the manufacturer were notified of the failure. The vehicle was not repaired. The failure mileage was approximately 108,000.

VEHICLE WAS IN MOTION WHEN IT LEFT THE ROAD. I SWERVED TO MISS A DOG. I HAD MY SEATBELT ON DURING THIS ACCIDENT HOWEVER MY HEAD (TOP, RIGHT FRONT OF MY HEAD) HIT THE WINDSHIELD GLASS AND THE GLASS BROKE/SHATTERED. MY HAIR WAS CAUGHT IN THE BROKEN CRACKS OF THE GLASS ON THE WINDSHIELD AND MY HAIR WAS PULLED OUT OF MY HEAD, I GUESS WHEN THE SEATBELT PULLED ME BACK INTO POSITION IT MANAGED TO KEEP MY HAIR LODGED. I GOT SMALL PIECES OF GLASS OUT OF MY SCALP FOR A WEEK. I HAD OTHER INJURIES AS WELL. EVERY SINGLE AIRBAG OF THIS CAR WAS DEPLOYED AND MY VEHICLE A TOTAL LOSS. I WAS ONLY GOING AROUND 45 MPH. I AM THANKFUL TO BE HERE SHARING THIS PASSAGE. I JUST HAVE TRIED TO FIGURE OUT HOW I MANAGED TO HIT THE WINDSHIELD WHILE MY SEATBELT WAS ON MY BODY AND THE AIRBAGS DEPLOYED.*DT*JB

RIGHT REAR PASSENGER (OUTBOARD) SEAT BELT FAILS TO ENGAGE. WILL NOT LATCH.

TL* THE CONTACT OWNED A 2015 JEEP CHEROKEE. THE VEHICLE CAUGHT ON FIRE WHILE PARKED. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE, BUT DID NOT FILE A REPORT. THE VEHICLE WAS DESTROYED AND TOWED TO AN INDEPENDENT FACILITY. THE CONTACT WAS INFORMED THAT THE AIR CONDITIONER SUCTION/DISCHARGE HOSE FRACTURED, CAME INTO CONTACT WITH THE EXHAUST MANIFOLD, AND CAUSED THE FIRE. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V676000 (ENGINE AND ENGINE COOLING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 11,000.